上天草市
Daily life
Stores selling daily goods and household items: opening status
The 2026 Kumamoto earthquake has increased demand for household and daily goods. This page shows which stores selling these items are open. Disaster survivors can check here to find a place to buy what they need.
What to doIf you need to buy daily goods or household items, check the list of stores that are currently open.
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
[31 July 2026] Stores selling daily goods and household items: opening status
The 2026 Kumamoto earthquake（令和8年熊本地震） has increased demand for household and daily goods. This page gives information about the opening status of stores that sell these items...
Date 2026-08-06 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/list/547.html
Support
Kami-Amakusa is accepting donations for people affected by the July 28, 2025 Kumamoto earthquake.
Kami-Amakusa City started accepting donations to help people affected by the earthquake on July 28, 2025. The donation period is from August 6, 2025 to October 30, 2025. You can bring donations to city office windows or transfer money through banks, post offices, agricultural cooperatives, and credit unions.
What to doTo donate, go to a city office window (weekdays 8:30 a.m. to 5:00 p.m.) or transfer money to a designated bank account. If you need a receipt, fill in the donation application form and tell the staff at any office.
Oyano Town Hall Oyano Window Center（大矢野庁舎大矢野窓口センター）
大矢野庁舎大矢野窓口センター
Open
Weekdays 8:30 a.m. to 5:00 p.m.
Matsushima Town Hall Welfare Department（松島庁舎福祉課）
松島庁舎福祉課
Open
Weekdays 8:30 a.m. to 5:00 p.m.
Himedo Integrated Branch Office（姫戸統括支所）
姫戸統括支所
Open
Weekdays 8:30 a.m. to 5:00 p.m.
Ryugadake Integrated Branch Office（龍ヶ岳統括支所）
龍ヶ岳統括支所
Open
Weekdays 8:30 a.m. to 5:00 p.m.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Kami-Amakusa City is accepting donations to help people affected by the earthquake that happened on July 28, 2025, as follows.
Thank you very much for your kind support and cooperation.
1 Donation acceptance period
From Thursday, August 6, 2025 to Friday, October 30, 2025
2 Cash donation windows and times
Kami-Amakusa City Hall - Weekdays 8:30 a.m. to 5:00 p.m.
・Oyano Town Hall Oyano Window Center（大矢野庁舎大矢野窓口センター）
・Matsushima Town Hall Welfare Department（松島庁舎福祉課）
・Himedo Integrated Branch Office（姫戸統括支所）
・Ryugadake Integrated Branch Office（龍ヶ岳統括支所）
※If you need a receipt, fill in the donation application form and tell the staff at each office.
3 Bank transfer donation windows
Regular account 1379780 Kami-Amakusa City Disaster Donation Fund
Kumamoto Bank Oyano Branch
Regular account 3039539 Kami-Amakusa City Disaster Donation Fund
Japan Post Bank and post offices
Account 00960-1-214047 Kami-Amakusa City 2025 Kumamoto Earthquake Disaster Donation Fund
Amakusa Agricultural Cooperative
This donation has tax benefits.
If you want to use tax deductions or loss deductions, you must show proof documents at tax filing time. These include the bank transfer receipt or post office receipt, and materials showing this is a donation account (a copy of this web page).
For more information: Documents proving donation | National Tax Agency
If you want a receipt issued by the city for other reasons, fill in the required information on the donation application form and send it by email or fax.
・Kami-Amakusa City 2025 Kumamoto Earthquake Disaster Donation Application Form (bank transfer) (WORD about 25KB)
・Kami-Amakusa City 2025 Kumamoto Earthquake Disaster Donation Application Form (bank transfer) (PDF about 69KB)
Kami-Amakusa City Hall Health and Welfare Department Welfare Policy Division
Date 2026-08-06 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/547/21618.html
Support
Donations being accepted for 2024 Kumamoto earthquake relief
Kamiamakusa City started accepting donations to support those affected by the earthquake on July 28, 2024. The donation period is from August 6 to October 30, 2024. You can donate at city office counters or by bank transfer.
What to doTo donate, visit city office counters (weekdays 8:30 am to 5 pm) or make a bank transfer to a designated account. If you need a receipt, fill out a donation form and go to a counter.
Oyano Town Hall Oyano Counter Center（大矢野庁舎大矢野窓口センター）
大矢野庁舎大矢野窓口センター
Open
Weekdays, 8:30 am to 5 pm — cash donations accepted
Matsushima Town Hall Welfare Department（松島庁舎福祉課）
松島庁舎福祉課
Open
Weekdays, 8:30 am to 5 pm — cash donations accepted
Himedo Consolidated Branch Office（姫戸統括支所）
姫戸統括支所
Open
Weekdays, 8:30 am to 5 pm — cash donations accepted
Ryugadake Consolidated Branch Office（龍ヶ岳統括支所）
龍ヶ岳統括支所
Open
Weekdays, 8:30 am to 5 pm — cash donations accepted
Higo Bank Oyano Branch（肥後銀行 大矢野支店）
肥後銀行 大矢野支店
Open
Bank transfer account: Savings 1379780 Kamiamakusa City Disaster Relief Donation
Kumamoto Bank Oyano Branch（熊本銀行 大矢野支店）
熊本銀行 大矢野支店
Open
Bank transfer account: Savings 3039539 Kamiamakusa City Disaster Relief Donation
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikamiKamiamakusa City Hall location (the whole city is the target area)
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Kamiamakusa City is accepting donations to support those affected by the earthquake that happened on July 28, 2024.
Thank you very much for your warm support and help.
August 6, 2024 (Thursday) to October 30, 2024 (Friday)
2 Cash donation counter and opening times
Kamiamakusa City Hall — weekdays, 8:30 am to 5 pm
• Oyano Town Hall Oyano Counter Center（大矢野庁舎大矢野窓口センター）
• Matsushima Town Hall Welfare Department（松島庁舎福祉課）
• Himedo Consolidated Branch Office（姫戸統括支所）
• Ryugadake Consolidated Branch Office（龍ヶ岳統括支所）
※ If you need a receipt, fill out a donation form and tell the counter staff.
3 Bank transfer donation counter
Higo Bank Oyano Branch（肥後銀行 大矢野支店）
Savings account 1379780 Kamiamakusa City Disaster Relief Donation
Kumamoto Bank Oyano Branch（熊本銀行 大矢野支店）
Savings account 3039539 Kamiamakusa City Disaster Relief Donation
Japan Post Bank and post offices
Account 00960-1-214047 Kamiamakusa City 2024 Kumamoto Earthquake Disaster Relief Donation
Amakusa Agricultural Cooperative（あまくさ農業協同組合）
Amakusa Credit Union（天草信用金庫）
This donation has special tax benefits.
If you want to use a charitable donation deduction or business loss deduction, keep proof of your donation (such as a bank transfer receipt or postal transfer receipt) and proof that this is an official donation account (a copy of this webpage). Show these papers when you file your tax return.
For more information, see: Papers proving you made a donation | National Tax Agency
If you need a receipt from the city for other reasons, fill in the donation form with your details and send it by email or fax.
• Kamiamakusa City 2024 Kumamoto Earthquake Disaster Relief Donation Form (Bank transfer) (WORD about 25 KB)
• Kamiamakusa City 2024 Kumamoto Earthquake Disaster Relief Donation Form (Bank transfer) (PDF about 69 KB)
Date 2026-08-06 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/545/21618.html
UrgentWater
Water outages, emergency water supply, and road closures after the 2026 Kumamoto earthquake
The 2026 Kumamoto earthquake has caused water outages and partial water shutdowns across Kami-Amakusa City. Emergency water supply will begin on August 6 at the Oyano Government Office car park. Many roads in the city have traffic restrictions and alternating one-way traffic.
What to doIf your water is cut off, use the emergency water supply at the Oyano Government Office car park from August 6 onwards. Check road closure information before you travel.
Oyano Government Office car park
大矢野庁舎駐車場
Open
Emergency water supply will run here from August 6 for the time being.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
[July 31, 2026] Notice about road damage
Many problems with roads and other things have been found because of the 2026 Kumamoto earthquake. We are checking city roads and rivers...
Because of the July 2025 heavy rain disaster and the 2026 Kumamoto earthquake, some roads in the city are closed to traffic, and some roads have one-way alternating traffic.
[July 31, 2026, 3 p.m.] Road access restrictions
[July 31, 2026] Please save water
Residents, please help us during the water cuts we are doing because of the 2026 Kumamoto earthquake.
[August 3, 2026] Bottled drinking water distribution
Because of scheduled water cuts, water pressure drops at the far ends of water pipes, so water may not come out after water supply starts again, or the water may look cloudy.
[August 5, 2026] About the next water outage times
We tell you about the next water outage times. Water outage time: from 9 p.m. to 11 a.m. the next day ※Today...
[5 August 2026] We are telling you about what happened to our water service after the earthquake.
We are telling you about the earthquake that happened on 28 July this year and how it has hit the city water system. After the earthquake...
[5 August 2026] Emergency water supply from 6 August
From 6 August, emergency water supply will run as follows. Water supply point: Oyano Government Office car park（大矢野庁舎駐車場） ※Water supply point is...
Date 2026-08-05 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/list/546.html
UrgentWater
Emergency water supply from August 6 at Oyano municipal office car park
From August 6, emergency water will be supplied at Oyano municipal office car park（大矢野庁舎駐車場）for the time being. Water will be available from 9 am to 5 pm. The water supply location has changed, so please take care.
What to doBring a plastic container or water container and come to Oyano municipal office car park（大矢野庁舎駐車場）.
Oyano municipal office car park
大矢野庁舎駐車場
Open
Water supply time: 9 am to 5 pm. The water supply location has changed, so please take care.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
From August 6, emergency water will be supplied as follows for the time being.
Water supply location: Oyano municipal office car park（大矢野庁舎駐車場）
Please note: the water supply location has changed.
Water supply time: 9 am to 5 pm
If you want water, please bring a plastic container or water container.
Thank you for your patience during this difficult time. We ask for your understanding and cooperation.
Kami Amakusa City Hall（上天草市役所）Water Department General Affairs Section
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/546/23292.html
UrgentWater
Water cuts from August 4 onwards（8月4日以降の断水時間帯のお知らせ）
Water cuts will happen every day from 9 p.m. to 11 a.m. the next morning in Oyano, Himedo, and Ryugadake towns, except Yushima area. This will continue until the end of August. The water cut may start earlier depending on water supply.
What to doIf you live in these areas, get water before 9 p.m. every day to prepare for the water cuts until 11 a.m. the next morning.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikamiAll of Oyano town（大矢野町）except Yushima area is affected.
- 姫戸町
- 龍ヶ岳町
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Shut-off time: 9 p.m. to 11 a.m. the next day
The start time of the shut-off may move earlier, depending on water supply conditions from now on.
Affected areas: Oyano town except Yushima district, 姫戸町, 龍ヶ岳町
We apologize for the long-term trouble and burden. We ask for your understanding and cooperation.
Kamiamakusa City Office（上天草市役所）Water Department（水道局）General Affairs（庶務係）
[Home] > [2026 Kumamoto Earthquake] > [Life services (water, roads, etc.)] > About future water cuts
We announce the following about water supply stoppage times in the future.
The water cut is expected to continue during this time until the end of August.
Date 2026-08-05 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/546/23256.html
Evacuation
Kamishima district shared taxi service expanded to Oyano district
To help people affected by the July 2025 Kumamoto earthquake, the Kamishima district shared taxi service will run temporary routes expanded to Oyano district. You can use it for shopping, medical visits, and other purposes. The shared taxi requires booking. You must reserve at least 30 minutes before departure.
What to doTo use the service, call to book at least 30 minutes before departure time. (For the downhill first trip, book by 5 p.m. the day before.)
Matsushima bus stop（松島バス停）
松島バス停
Open
Starting point for uphill trips. End point for downhill trips.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
To support people affected by the July 2026 Kumamoto earthquake, a temporary shared taxi service is running that expands the Kamishima district service to the Oyano district（大矢野地区）. You can use it for shopping, hospital visits, and other purposes in Oyano town（大矢野町）.
Details of temporary service
Upbound (Matsushima → Oyano)
Temporary service: departs Matsushima bus stop（松島バス停）, arrives Oyano（大矢野）
3rd trip: service area expanded in Hii district（樋合地区）, departs Matsushima bus stop（松島バス停）, goes via Hii
Downbound (Oyano → Matsushima)
Temporary service: departs Oyano, arrives Matsushima bus stop（松島バス停）
1st and 2nd trips: service area expanded in Hii district, goes via Hii, arrives Matsushima bus stop（松島バス停）
Kamishima district (via Kyoraki)
Downbound (Matsushima → (via Kyoraki) → Ryugadake)
Kamishima district (via Himedo)
Downbound (Matsushima → (via Himedo) → Ryugadake)
Booking phone numbers (inquiry)
☎ 0969-56-1160 (Matsushima Taxi) ※ Kamishima district (except via Himedo)
☎ 0969-62-1100 (Kamiamakusa Line) ※ Kamishima district (via Himedo only)
※ Shared taxi service requires booking. Please book at least 30 minutes before departure.
The 1st downbound trip must be booked by 5 pm the day before.
Date 2026-08-05 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/545/23220.html
Evacuation
Heat illness prevention during disasters — what to watch during evacuation and cleanup
During disasters, heat illness risk is higher because of unfamiliar surroundings and hard work. You can prevent it if you take proper steps and respond quickly. Help each other and stay alert. If you add the Ministry of the Environment's LINE official account as a friend, you can get heat illness alerts（熱中症警戒アラート）.
What to doCheck the Ministry of the Environment heat illness prevention website. Add the Ministry of the Environment official account as a friend in LINE to get heat illness alerts（熱中症警戒アラート）.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Heat illness is a serious illness that can be fatal, but it can be prevented with the right prevention and action. During disasters, heat illness risk goes up because of unfamiliar conditions and work. Watch each other carefully and speak up.
You can also sign up to the Ministry of the Environment's official LINE account in the LINE app to get information about heat illness alerts（熱中症警戒アラート）.
For more details, check the Ministry of the Environment heat illness prevention website.
Ministry of the Environment heat illness prevention website - information from the Ministry of the Environment's official LINE account
https://www.wbgt.env.go.jp/sp/line_notification.php
Heat illness prevention during disasters (PDF about 1 MB)
https://www.city.kamiamakusa.kumamoto.jp/dl?q=122503_filelib_fc40f7e4511085598d2cd6b3dcdd0c9d.pdf
Date 2026-08-05 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/547/23285.html
UrgentWater
Planned water cuts are happening now. Water supply may not recover until after August.
The July 28 earthquake in Kumamoto stopped water coming from the Yashiro Living Environment Association. The towns of Oyano（大矢野町）, Himeto（姫戸町）, and Ryugadake（龍ヶ岳町）do not have enough water. We must do planned water cuts to keep supply stable. Recovery before the end of August will be very difficult. Water may not reach high ground or far areas.
What to doPlease save water. Do not use water unless you must.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We are telling you about the earthquake on 28 July 2024 and how it affects the city water supply.
What happened after the earthquake
In Ooyano Town（大矢野町）, Himedo Town（姫戸町）, and Ryugadake Town（龍ヶ岳町）,
1. Kami Amakusa and Uki Water Business Group (5,050 cubic metres per day)
2. Yatsushiro Living Environment Office Association (2,000 cubic metres per day)
We receive water from both groups and send it to all homes.
But the earthquake damaged the water pipes of both groups. The Yatsushiro Living Environment Office Association（八代生活環境事務組合） is still fixing its pipes. Right now it cannot send water to Kami Amakusa City.
We do not have enough water to supply everyone steadily. We are doing planned water cuts so people can have water to use during the day.
Please use less water
https://www.city.kamiamakusa.kumamoto.jp/q/aview/546/23218.html
If many people use water at the same time, the pressure in the pipes goes down. In high places and at the end of the pipe line, water may not reach some homes.
We are doing planned water cuts. Please help us keep the water supply steady by using less water and not using water unless you really need to.
We are looking for leaks in Kami Amakusa City and fixing them. But the Yatsushiro Living Environment Office Association（八代生活環境事務組合） has not fixed its pipes yet. After it does, we must also look for leaks in the pipes that send water to Kami Amakusa (these pipes go under the sea). So it will be very hard to finish all repairs by August.
You will have no water for a long time, and this is hard for you. We are working as fast as we can to fix everything. Please help us.
Date 2026-08-05 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/546/23284.html
Kiosk machine at Matsushima Government Building is working again
The kiosk machine (automatic certificate issuing machine) at Matsushima Government Building（松島庁舎）stopped working because of the 2024 Kumamoto earthquake. It is fixed now and works as usual.
Matsushima Government Building
松島庁舎
Open
Kiosk machine (automatic certificate issuing machine) is now working as usual.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
About the restart of the kiosk machine (automatic certificate issuing machine) at Matsushima Government Building（松島庁舎）
The kiosk machine (automatic certificate issuing machine) at Matsushima Government Building（松島庁舎） broke because of the 2024 Kumamoto earthquake and was stopped. It is fixed now and you can use it as usual.
We are sorry for the trouble and inconvenience.
Kamiamakusa City Hall. Citizen Life Division. Citizen Affairs Section. Ooyano Window Center（大矢野窓口センター）.
Date 2026-08-05 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/543/23260.html
Support
We are receiving donations for the 2024 Kumamoto earthquake.
Kami-Amakusa City is accepting donations to help people affected by the 2024 Kumamoto earthquake and to pay for disaster recovery and rebuilding. You can submit a donation form to the General Affairs Division by email, mail, or fax. You can pay by invoice, bank transfer, or at the counter.
What to doIf you want to donate, please submit the donation form (earthquake disaster format) to the Secretary and Public Relations Section of the General Affairs Division（総務課秘書広報係）at Kami-Amakusa City Hall（上天草市役所）by email, mail, or fax.
General Affairs Division, 2nd floor, Ooyano Government Building（大矢野庁舎）
大矢野庁舎2階総務課
Open
Counter payment acceptance location
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikamiLocation of Kami-Amakusa City Hall and the General Affairs Division (〒869-3692 Kumamoto Prefecture, Kami-Amakusa City, Ooyano, Kami（熊本県上天草市大矢野町上1514）)
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Kamiamakusa City is accepting donations to help with damage from the 2024 Kumamoto earthquake.
Thank you for your kind support.
The money will be used for disaster recovery and rebuilding work, and to help people affected by the earthquake.
1. Send a donation request form to Kamiamakusa City Office, General Affairs Department, General Affairs Section by email, post, or fax.
Donation request form [earthquake disaster form] (WORD about 86KB)
https://www.city.kamiamakusa.kumamoto.jp/dl?q=122459_filelib_3b76cbff7d67a31a28c73f9f26c5b8e0.rtf
Donation request form [earthquake disaster form] (PDF about 147KB)
https://www.city.kamiamakusa.kumamoto.jp/dl?q=122459_filelib_3b76cbff7d67a31a28c73f9f26c5b8e0.rtf
Send to: 〒869-3692 Kumamoto Prefecture, Kamiamakusa City, ooyanomachikami（大矢野町上） 1514, Kamiamakusa City Office, General Affairs Section, Secretary and Public Relations Division
Email: soumu△city.kamiamakusa.lg.jp
Note: Replace "△" with "@".
Note: When you send an email, write 【Donation request】in the subject line.
Phone: 0964-26-5525 Fax: 0964-56-4972
1. We will send you a payment slip. Ask for it when you send the donation request form.
Banks that can accept payments:
Amakusa Agricultural Cooperative, Higo Bank, Kumamoto Bank, Kumamoto Credit Union, Amakusa Shinkin Bank,
Amakusa Fisheries Cooperative Oyano Branch, Japan Post Bank and post offices in Kyushu (except Okinawa Prefecture)
Amakusa Agricultural Cooperative Oyano Branch Savings Account 68543
Kamiamakusa City Accounting Manager
Oyano Government Building（大矢野庁舎） 2nd floor General Affairs Section accepts payments
Date 2026-08-04 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/547/23273.html
UrgentWater
Emergency water supply at Ooyano General Gymnasium on August 5
On Wednesday, August 5, emergency water supply will be provided at Ooyano General Gymnasium. Water will be available from 9 a.m. to 5 p.m. Please use this service if you cannot get water for daily use due to the water outage.
What to doBring plastic containers or water containers and go to Ooyano General Gymnasium（大矢野総合体育館）from 9 a.m. to 5 p.m.
Ooyano General Gymnasium（大矢野総合体育館）
大矢野総合体育館
おおやのそうごうたいいくかん / ooyanosougoutaiikukan
熊本県上天草市大矢野町中2289
Open
Water supply hours: 9 a.m. to 5 p.m. You must bring plastic containers or water containers.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Here is information about the emergency water supply on August 5.
Water supply location: Ōyano General Sports Hall（大矢野総合体育館）
Water supply time: 9 a.m. to 5 p.m.
If you want water, please bring water containers or large plastic containers with you.
We apologize for the trouble and hardship caused by the long period without water. Thank you for your understanding and cooperation.
Date 2026-08-04 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/546/23281.html
UrgentWater
Water and bathing help from Mihashi Port (Hakusan) today
The Ministry of Land, Infrastructure, Transport and Tourism and Hokuriku Regional Bureau have been providing water and bathing support at Mihashi Port（三角港）since August 2, using a large dredging and oil recovery ship called Hakusan（白山）. This support continues today (August 4). The water provided is for washing and cleaning only, not for drinking.
What to doIf you need water, bring plastic containers or water containers and come to Mihashi Port（三角港）.
Mihashi Port
三角港
Open
Water and bathing support from the large dredging and oil recovery ship Hakusan（白山）. Water is for washing and cleaning only, not for drinking. Bring plastic containers or water containers.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
The Ministry of Land, Infrastructure, Transport and Tourism has announced that water and bathing support from the large dredging and oil recovery vessel Hakusan（白山） at Misumi Port（三角港） will continue today. This support has been running since August 2 to help people affected by the 2024 Kumamoto earthquake.
If you want water, please bring plastic containers or water containers with you.
Please note: the water is household water only, not drinking water.
Date 2026-08-04 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/546/23271.html
Support
We are accepting donations for the 2024 Kumamoto Earthquake
Kamiamakusa City is accepting donations to support people affected by the 2024 Kumamoto Earthquake and for disaster recovery and reconstruction projects. You can pay by bank transfer slip, bank account transfer, or direct payment at the office.
What to doIf you want to donate, please send a donation notification form to the General Affairs Division, Secretary and Public Relations Section at Kamiamakusa City Hall by email, mail, or fax.
General Affairs Division, 2nd floor of Oyano Government Building（大矢野庁舎）
大矢野庁舎2階総務課
Open
Payment window for direct office donations
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikamiLocation of Kamiamakusa City Hall and General Affairs Division (address number 1514)
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Kamiamakusa City is accepting donations for people affected by the 2024 Kumamoto Earthquake.
We ask for your warm support.
The money will be used for disaster recovery and reconstruction projects and support programs for affected people.
1. Send the donation notification form to the General Affairs Division at Kamiamakusa City Hall by email, mail, or fax.
Donation notification form [Earthquake disaster format] (WORD about 86KB)
https://www.city.kamiamakusa.kumamoto.jp/dl?q=122459_filelib_3b76cbff7d67a31a28c73f9f26c5b8e0.rtf
Donation notification form [Earthquake disaster format] (PDF about 147KB)
https://www.city.kamiamakusa.kumamoto.jp/dl?q=122459_filelib_3b76cbff7d67a31a28c73f9f26c5b8e0.rtf
Send to: 〒869-3692 Kumamoto Prefecture, ooyanomachikami（大矢野町上）, 1514 Kamiamakusa City Hall, General Affairs Division, Secretary and Public Relations Section
Email: soumu△city.kamiamakusa.lg.jp
※ When you send an email, write [Donation notification] in the subject line.
Phone: 0964-26-5525 Fax: 0964-56-4972
1. We will mail you a payment slip. Please let us know when you send your donation notification form.
[Banks that can accept payment]
Amakusa Agricultural Cooperative, Higo Bank, Kumamoto Bank, Kumamoto Credit Union, Amakusa Shinkin Bank,
Amakusa Fisheries Cooperative Oyano Branch, Japan Post Bank and post offices in Kyushu (except Okinawa)
Amakusa Agricultural Cooperative Oyano Branch Savings Account 68543
Kamiamakusa City Accounting Manager
3. Direct payment at the office
General Affairs Division, 2nd floor of Oyano Government Building（大矢野庁舎）（大矢野庁舎2階総務課） accepts payments
Date 2026-08-04 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/545/23273.html
UrgentWater
Water will stop from 9 p.m. on August 3 until 11 a.m. the next day.
From 9 p.m. on August 3 to 11 a.m. on August 4, water will stop in Ooyanomachikami（大矢野町上）, Himedo town（姫戸町）, and Ryugadake town（龍ヶ岳町）, except for Yushima district. The start time may move earlier depending on water use.
What to doGet drinking water and water for daily use before the water stops.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikamiPart of Ooyanomachikami（大矢野町上）, except for Yushima district.
- 姫戸町
- 龍ヶ岳町
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Water will be cut off on August 3 at the following time.
Water cut-off time: from 9 PM to 11 AM the next day.
Water cut-off areas: Ooyano Town except for the Yushima district, 姫戸町, 龍ヶ岳町
The start time may be moved up depending on water use.
We are sorry for the trouble and burden this causes over a long time. Please understand and help us.
Date 2026-08-03 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/546/23245.html
UrgentWater
Water and bathing support at Misumi Port using large ship Hakusan
The Ministry of Land, Infrastructure, Transport and Tourism's Hokuriku Regional Bureau sent a large dredging and oil recovery ship called Hakusan to Misumi Port. Today it is providing water and bathing support. The water is for living use only, not for drinking.
What to doWhen you go to Misumi Port, bring containers or water containers with you.
Misumi Port
三角港
Open
Water support (living use only, not drinking water) and bathing support from large dredging and oil recovery ship Hakusan. Bring plastic containers or water containers.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
To help people affected by the 2024 Kumamoto earthquake, the Ministry of Land, Infrastructure, Transport and Tourism announced that the large dredging and oil recovery ship Hakusan（白山）at Misumi Port（三角港） will provide water and bathing support today as well, continuing from yesterday.
If you want water, please bring plastic containers or water containers with you.
Please note: the water support is for living use only, not for drinking.
Date 2026-08-03 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/546/23250.html
Support
We ask for your help with earthquake damage surveys for businesses
Kami-Amakusa City is surveying businesses damaged in the 2024 Kumamoto earthquake. It covers all businesses and companies with offices or shops in Kami-Amakusa City. The results will help plan recovery and will be used to request support from the national and prefectural governments.
What to doIf you are a business affected, please answer the damage survey as soon as possible using the URL or QR code below. (https://forms.cloud.microsoft/r/KVBJ15XAFX)
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikamiWhere the city office (Economic Promotion Division, Tourism and Hospitality Department, Industrial Promotion Section) is located.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We offer our heartfelt condolences to all business owners who suffered damage from this earthquake.
We are now conducting an earthquake damage survey to accurately understand the damage situation and consider and carry out various support programs for recovery assistance.
We ask business owners to cooperate with this survey, though we understand you are very busy.
• Understand damage to business offices, shops, equipment, and other assets caused by the earthquake
• Consider support programs for businesses and business owners
• Use as basic material for creating recovery and rebuilding plans
• Use as material for requests for support to the national and local governments
• Business owners and companies with offices or shops in Kamiamakusa City（上天草市）
About the deadline for answers
• To understand the current situation quickly, we ask you to answer as soon as possible.
• You can answer using the URL or QR code below.
https://forms.cloud.microsoft/r/KVBJ15XAFX
https://forms.cloud.microsoft/r/KVBJ15XAFX
Kamiamakusa City Hall Economic Revitalization Department Tourism and Hospitality Division Industrial Promotion Section（上天草市役所経済振興部観光おもてなし課産業振興係）
Email: sangyo@city.kamiamakusa.lg.jp
Date 2026-08-03 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/547/23162.html
UrgentWater
Bottled drinking water is being handed out (Himedo and Ryugadake district offices)
Due to water cuts, low water pressure and dirty water have appeared in some areas. It is hard to find drinking water there. We are handing out bottled drinking water. We will hand it out from Tuesday, August 4, 2026. The places are the Himedo district office and the Ryugadake district office. The time is 9 a.m. to 5 p.m.
What to doIf you cannot get drinking water, please come to the Himedo district office or the Ryugadake district office between 9 a.m. and 5 p.m. Please take only what you need.
Himedo district office
姫戸統括支所
Open
From Tuesday, August 4, 2026, 9 a.m. to 5 p.m.
Ryugadake district office
龍ヶ岳統括支所
Open
From Tuesday, August 4, 2026, 9 a.m. to 5 p.m.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Due to scheduled water cuts, the ends of water pipes have low pressure after water returns, so water does not come out, or cloudy water comes out. This makes it hard to get clean drinking water. We are distributing bottled drinking water. If you cannot get clean drinking water, please use this service. The distribution period, place, and time are below.
Distribution period: from 4 August 2026 (Tuesday)
Distribution place: Himedo branch office（姫戸統括支所）, Ryugadake branch office（龍ヶ岳統括支所）
Distribution time: 9 a.m. to 5 p.m.
We do not limit the amount you can take. Please take only the minimum amount you need.
Kamiamakusa City Office Water Bureau General Affairs Section
Date 2026-08-03 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/546/23257.html
UrgentWater
Emergency water will be supplied at Ooyano General Sports Hall on August 4
On Monday, August 4, emergency water will be supplied at Ooyano General Sports Hall（大矢野総合体育館）. Water will be available from 9 a.m. to 5 p.m. Please use this service if your area still has no water.
What to doBring a plastic container or water container and go to Ooyano General Sports Hall（大矢野総合体育館）between 9 a.m. and 5 p.m.
Ooyano General Sports Hall
大矢野総合体育館
おおやのそうごうたいいくかん / ooyanosougoutaiikukan
熊本県上天草市大矢野町中2289
Open
Water available: 9 a.m. to 5 p.m. You must bring plastic containers or water containers.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Here is the information about emergency water on August 4.
Water location: Ooyano General Sports Hall（大矢野総合体育館）
Water time: 9 a.m. to 5 p.m.
If you want water, please bring plastic containers or water containers.
We are sorry for the trouble and inconvenience caused over a long time. Please understand and help us.
Kami Amakusa City Hall Water Department Administrative Division（上天草市役所 水道局 庶務係）
Date 2026-08-03 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/546/23263.html
Daily life
Community facilities reopen from August 4 (some exceptions like Ryugataketaiikukan Gym)
Community facilities in Kamiamakusa City (gyms, libraries, etc.) that closed after the July 28 earthquake will reopen on Tuesday, August 4. However, Oyano, Himedo, and Ryugatake districts are still under planned water cuts (9 p.m. to 11 a.m. the next day), so facilities in those areas can only be used during water supply hours. Ryugatake Gym（龍ヶ岳体育館） cannot be used because of earthquake damage.
What to doIf you want to use a facility, visit it at a time that avoids the planned water cut hours (9 p.m. to 11 a.m. the next day).
Oyano Combined Gym（大矢野総合体育館）
大矢野総合体育館
おおやのそうごうたいいくかん / ooyanosougoutaiikukan
熊本県上天草市大矢野町中2289
Closed
Meeting rooms cannot be used because the building is being used as a shelter.
Himedo Gym（姫戸体育館）
姫戸体育館
ひめどたいいくかん / himedotaiikukan
熊本県上天草市姫戸町二間戸3408
Open
Cannot be used during planned water cut hours (9 p.m. to 11 a.m. the next day).
Hiai Gym（樋合体育館）
樋合体育館
ひあいたいいくかん / hiaitaiikukan
熊本県上天草市松島町合津6973-16
Open
Ryugatake Gym（龍ヶ岳体育館）
龍ヶ岳体育館
りゅうがたけたいいくかん / ryuugataketaiikukan
熊本県上天草市龍ケ岳町高戸1419-12
Closed
Cannot be used because of earthquake damage.
Amura Gym（阿村体育館）
阿村体育館
あむらたいいくかん / amurataiikukan
熊本県上天草市松島町阿村5779-1
Open
Affected districts
- 大矢野町Planned water cuts (9 p.m. to 11 a.m. the next day) mean facilities can only be used during water supply hours.
- 姫戸町Planned water cuts (9 p.m. to 11 a.m. the next day) mean facilities can only be used during water supply hours.
- 龍ヶ岳町Planned water cuts (9 p.m. to 11 a.m. the next day) mean facilities can only be used during water supply hours.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Social education facilities (gymnasiums, libraries, and others) in Kami-Amakusa closed temporarily after the earthquake on 28 July 2024 (Tuesday). They will reopen on 4 August (Tuesday).
However, in Oyano, Himedo, and Ryugadake towns, planned water shutdowns (9 p.m. to 11 a.m. next day) continue, so you can use these facilities only during water supply hours.
List of facilities reopening
Oyano General Sports Park (Oyano General Gymnasium（大矢野総合体育館）)
Kamikita Gymnasium（上北体育館）
Books and History Exchange Hall Ikotz（本と歴史の交流館イコット）
Oyano Nature Rest Village Management Centre（大矢野自然休養村管理センター）
Matsushima General Sports Park（松島総合運動公園）
Kyoragi-Yama Village Open Space Grounds and Gymnasium（教良木山村広場グラウンド・体育館）
Himedo Sports Grounds（姫戸運動広場）
Ryugadake Grounds（龍ヶ岳グラウンド）
Hii-shima Gymnasium（樋島体育館）
Ryugadake Library（龍ヶ岳図書館）
Facilities you cannot use
Ryugadake Gymnasium（龍ヶ岳体育館） (cannot be used due to earthquake damage)
Kamiamakusa City Education Board Social Education Division（上天草市教育委員会 社会教育課）
Lifelong Learning Section（生涯学習係） 0969‐28‐3361
Culture and Education Section（文化教育係） 0964‐56‐3363
Sports Promotion Section（スポーツ推進係） 0969-28-3380
Temporary Central Library in Amura（阿村）
Oyano General Gym（おおやのそうごうたいいくかん）（大矢野総合体育館） conference room (not available because shelter is in use)
Amura No. 2 Gym (not available because of earthquake damage)
Date 2026-08-03 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/543/23262.html
Support
Emergency repair program to prevent damage to homes
A program is helping homes damaged by the 2024 Kumamoto earthquake. It pays for emergency repairs like blue sheet coverings on roofs and walls (materials and labor). You must talk to an office before paying a contractor. Work already finished may also qualify.
What to doPrepare documents (application form, photos of damage, contractor quote). Visit the Urban Development Division（都市整備課）, 2nd floor of Matsushima Government Building（松島庁舎）(weekdays 9 am to 5 pm) to apply.
Urban Development Division, 2nd floor of Matsushima Government Building
松島庁舎2階 都市整備課
Open
Reception and advice: weekdays 9 am to 5 pm. Application forms can be filled in at the window.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We are carrying out emergency repairs to homes damaged in this earthquake.
The help you get depends on the damage. Please come to the Urban Development Division（都市整備課）and talk to us first.
If you have already paid a contractor to spread blue sheets, you can still apply. Read the points below.
If you have already paid the contractor, you cannot use this programme. Please talk to us first.
You must take photos before and after the repair. Please take them.
Owners of homes where people were living when the disaster struck, and where the home is damaged and may get worse if water is allowed to seep in.
Sheds, storehouses, and car parks do not count.
Materials for emergency repair (blue sheets, rope, sandbags, etc.)
Labour cost from builders and organisations
Documents you need to apply
Application form — we will help you fill it in at the Urban Development Division（都市整備課）
Photos of the damage (before the work)
Photos after the work — if the work is already done
About repair contractors (for reference)
Here are some ways to find contractors.
Contractors in Kami-Amakusa city: list of small-works registered contractors（上天草市小規模工事契約希望業者登録名簿）
Contractors all over Japan: housing recovery business search site (external site)（住まい再建事業者検索サイト）
Prepare the documents you need. Submit them to the office below.
[Office] Urban Development Division, Matsushima branch office, 2nd floor（松島庁舎2階 都市整備課）
[Open] Weekdays 9 a.m. to 5 p.m.
About the emergency repair programme
[2024 Kumamoto earthquake] Emergency repairs to prevent damage to your home from getting worse
Right after the disaster, homes where roofs and other parts were damaged may get worse. This programme pays for the cost of spreading blue sheets and other repairs to roofs, outer walls, windows and doors to stop the damage getting worse.
Date 2026-08-03 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/545/23180.html
UrgentWater
Emergency water supply on Sunday, August 2: places and times
On Sunday, August 2, emergency water will be given at 5 places in Kami-Amakusa City from 9 a.m. to 5 p.m. The end time has changed, so please be careful.
What to doBring a container or water jug. Go to the nearest water supply point.
Ooyano General Sports Hall（大矢野総合体育館）
大矢野総合体育館
おおやのそうごうたいいくかん / ooyanosougoutaiikukan
熊本県上天草市大矢野町中2289
Open
9 a.m. to 5 p.m.
Hatono-kama Community Centre（鳩の釜公民館）
鳩の釜公民館
Open
9 a.m. to 5 p.m.
Iwa Junior High School（維和中学校）
維和中学校
Open
9 a.m. to 5 p.m.
Himedo Primary School（姫戸小学校）
姫戸小学校
Open
9 a.m. to 5 p.m.
Ryugadake Town Omichi Port Ferry Terminal（龍ヶ岳町大道港フェリー乗り場）
龍ヶ岳町大道港フェリー乗り場
Open
9 a.m. to 5 p.m.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Here are the details for emergency water supply on Sunday, August 2.
・Ooyano General Sports Hall（大矢野総合体育館）
・Hatono-kama Community Centre（鳩の釜公民館）
・Iwa Junior High School（維和中学校）
・Himedo Primary School（姫戸小学校）
・Ryugadake Town Omichi Port Ferry Terminal（龍ヶ岳町大道港フェリー乗り場）
The end time has changed. Please be careful. If you want water, bring a plastic container or jug.
Kami-Amakusa City Office（上天草市役所） Water Bureau（水道局） General Affairs Section（庶務係）
Date 2026-08-02 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/546/23225.html
UrgentWater
Water outage on August 2 (Ōyano, Himedo, and Ryūgadake towns)
Water outages will happen on August 2 from 8 p.m. until 11 a.m. the next day in Ōyano, Himedo, and Ryūgadake towns, except for Matsushima district and Yushima area. The outage may start earlier depending on water use.
What to doGet drinking water and household water before the outage starts.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikamiPart of Ōyano town, except Matsushima district and Yushima area. Water outage: 8 p.m. to 11 a.m. the next day.
- 姫戸町Water outage: 8 p.m. to 11 a.m. the next day.
- 龍ヶ岳町Water outage: 8 p.m. to 11 a.m. the next day.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Water outage times on August 2 are as follows.
Water outage time: 8 p.m. to 11 a.m. the next day.
Target areas: Ōyano town except Matsushima district and Yushima area, 姫戸町, 龍ヶ岳町.
The start time may move earlier depending on water use.
We are sorry for the long inconvenience and burden. We ask for your understanding and cooperation.
Date 2026-08-02 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/546/23243.html
Support
Free bathing support at Misumi Port using large ship Hakusan
The Ministry of Land, Infrastructure, Transport and Tourism is offering bathing support at Misumi Port for people affected by the 2024 Kumamoto earthquake. The large dredging and oil recovery ship Hakusan will be used. On August 2 (Sunday), 6 pm to 10 pm. Women use 6 pm to 8 pm, men use 8 pm to 10 pm. Shampoo, conditioner, and body soap are provided. People who need help or children using alone may have difficulty. It may stop or close because of bad weather.
What to doGo directly to B wharf near warehouses 1 and 4 inside Misumi Port（三角港）. Check the official X accounts of the Ministry of Land, Infrastructure, Transport and Tourism Port Bureau or the Kyushu Regional Development Bureau for the latest information.
Misumi Port（三角港）
三角港
Open
August 2 (Sunday), 6 pm to 10 pm. Women 6 pm to 8 pm, men 8 pm to 10 pm. B wharf (9.0 m), near warehouses 1 and 4. People who need help or children using alone may have difficulty. May stop or close because of bad weather.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
To help people affected by the 2024 Kumamoto earthquake, the Ministry of Land, Infrastructure, Transport and Tourism is offering bathing support (men and women at different times) using the large dredging and oil recovery ship Hakusan（白山）. Here are the details for your use.
Date and time: August 2 (Sunday) 6 pm to 10 pm (planned)
Place: Misumi Port（三角港） inside, 1160-7 Misumiura, Misumicho, Uki City, near warehouses 1 and 4, B wharf (9.0 m)
The inside of the ship is narrow with many steps. People who need help or children using alone may have difficulty.
Support may stop or close because of water shortage or bad weather.
You can use shampoo, conditioner, and body soap that are provided.
For details, check the Ministry of Land, Infrastructure, Transport and Tourism Port Bureau official X and the Ministry of Land, Infrastructure, Transport and Tourism Kyushu Regional Development Bureau official X.
Ministry of Land, Infrastructure, Transport and Tourism Port Bureau official X
https://x.com/MLIT_Port
https://x.com/MLIT_Port
Ministry of Land, Infrastructure, Transport and Tourism Kyushu Regional Development Bureau official X
https://x.com/mlit_Kyushu
https://x.com/mlit_Kyushu
Date 2026-08-02 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/546/23249.html
UrgentWater
Emergency water supply on Monday, August 3
Emergency water supply will be available at 5 locations in the city from 9 a.m. to 5 p.m. on Monday, August 3. If you are affected by water cuts, please use the nearest water supply point.
What to doBring a plastic container or water container and go to the nearest water supply point.
Ooyano Community Sports Hall（大矢野総合体育館）
大矢野総合体育館
おおやのそうごうたいいくかん / ooyanosougoutaiikukan
熊本県上天草市大矢野町中2289
Open
9 a.m. to 5 p.m.
Hatonokama Community Center（鳩の釜公民館）
鳩の釜公民館
Open
9 a.m. to 5 p.m.
Iwa Junior High School（維和中学校）
維和中学校
Open
9 a.m. to 5 p.m.
Himedo Elementary School（姫戸小学校）
姫戸小学校
Open
9 a.m. to 5 p.m.
Ryugadake Ferry Terminal Daido Port（龍ヶ岳町大道港フェリー乗り場）
龍ヶ岳町大道港フェリー乗り場
Open
9 a.m. to 5 p.m.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Emergency water supply on Monday, August 3 is as follows.
・Ooyano Community Sports Hall（大矢野総合体育館）
・Hatonokama Community Center（鳩の釜公民館）
・Iwa Junior High School（維和中学校）
・Himedo Elementary School（姫戸小学校）
・Ryugadake Ferry Terminal Daido Port（龍ヶ岳町大道港フェリー乗り場）
If you wish to receive water, please bring a plastic container or water container with you.
Date 2026-08-02 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/546/23247.html
Support
Free hot spring baths for people affected by the earthquake
People affected by the 2026 Kumamoto earthquake can use hot spring facilities in the city for free. The service runs from July 31 to August 28, 2026. Bring a disaster victim free bathing certificate, a disaster certificate, or ID. You must bathe at home.
What to doBring a disaster victim free bathing certificate, a disaster certificate, or ID. Bring your own shampoo and towel. Check the opening times on the website before you go.
Hotel Ryuguguuu
ホテル竜宮
Open
Open 1 p.m. to 3 p.m.
Matsushima Sightseeing Hotel Misaki-tei
松島観光ホテル岬亭
Open
Open 7 a.m. to 9 p.m.
Hotel Tenmatsu
ホテル天松
Open
Open 3 p.m. to 9 p.m.
Hotel Marine Hills
ホテルマリンヒルズ
Open
Open 1 p.m. to 9 p.m.
Nakashima Lodge
なかしま荘
Open
Open 2 p.m. to 10 p.m.
Hinoshima Lodge
ひのしま荘
Open
Open 5 p.m. to 9 p.m.
Big Cave Inn Yurakutei
大洞窟の宿 湯楽亭
Open
Open 10 a.m. to 8 p.m. Closed Wednesdays.
Shosenkaku Roman Hall
松泉閣ろまん館
Open
Open 11 a.m. to 3 p.m. and 6 p.m. to 8 p.m. Closed August 5 (Wednesday).
Oedo Onsen Monogatari Amakusa Hotel Kameyayu
大江戸温泉物語 天草ホテル亀屋
Open
Open 3 p.m. to 8 p.m. Closed for maintenance September 1 to September 29. May not be available during water cuts.
Ryotei Ai no Misaki
旅亭 藍の岬
Open
Open 11 a.m. to 8 p.m.
Hotel Sholyuen Kaisei
ホテル松竜園 海星
Open
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikamiWhere the Kami-Amakusa City Office is located (〒869-3692 Kumamoto Prefecture, Kami-Amakusa City, Ooyano Town, Kami 1514).
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
The city offers free bathing at hot spring facilities for disaster victims from the Kumamoto earthquake.
We offer our sincere condolences to everyone affected by this earthquake.
Because this disaster meets the requirements for the Disaster Relief Act, the city is offering free bathing at hot spring facilities for affected people.
From Friday, July 31, 2026 to Friday, August 28, 2026
Dates may change depending on recovery progress.
You can use this service if you cannot bathe at home because of the earthquake and meet one of these conditions:
You have a disaster victim free bathing certificate issued by this city.
You have a certificate issued by another city or town where the Disaster Relief Act applies.
You cannot bathe at home because of water being cut off (bring an ID such as a driving licence).
You must show a certificate in principle. If you do not have one, you can use a disaster certificate or similar.
Opening times are different at each facility. Please note this carefully.
If the facility is busy, we may limit use.
Bring your own shampoo, towel, and other things you need for bathing.
Facilities and opening times may change. We update this page as needed.
Check this website before you visit.
Matsushima Sightseeing Hotel Misaki-tei（松島観光ホテル岬亭）
Hotel Marine Hills（ホテルマリンヒルズ）
Large Cave Inn Yuraku-tei（大洞窟の宿 湯楽亭）
About the disaster victim free bathing certificate
To get a certificate, call the Tourism and Hospitality Division（観光おもてなし課）at 0964-26-5512.
If you live outside this city
Ask your local government.
Closed: August 5 (Wednesday)
Shosenkai Roman-kan（松泉閣ろまん館）
If your bathing equipment at home was damaged and you cannot bathe, get a disaster victim free bathing certificate. (If water is cut off, you do not need a certificate.)
Oedo Onsen Monogatari Amakusa Hotel Kameyakoya（大江戸温泉物語 天草ホテル亀屋）
Closed for maintenance September 1 to September 29.
You may not be able to use the facility during water outages. We ask for your understanding.
Ryotei Ai-no-Misaki（旅亭 藍の岬）
Hotel Matsutatsuen Kaisei（ホテル松竜園 海星）
Date 2026-08-01 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/545/23205.html
UrgentWater
Emergency Water Outage: Almost All of the City Will Have No Water from 2:00 PM on July 31 to 6:00 AM the Next Morning
Because water use has increased and the level in the distribution reservoirs has fallen, the planned overnight outage has been moved earlier. An emergency water outage will run from 2:00 PM on Wednesday, July 31 to 6:00 AM on Thursday, August 1. It covers the whole city except the Matsushima area and some other parts.
What to doStore the water you need before the outage starts at 2:00 PM on July 31.
Affected districts
- 大矢野町上おおやのまちかみ
- 松島地区及び一部地域を除く市内全域The Matsushima area and some other parts are not included.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
A night outage from 10:00 PM to 5:00 AM was planned, but water use has increased and the level in each distribution reservoir has fallen. In some areas water is already unavailable. Because of this, the time has been changed and an emergency outage will now take place. The new times are as follows.
Outage period: from 2:00 PM on July 31 to 6:00 AM the next morning.
Area affected: the whole city except the Matsushima area（松島地区）and some other parts.
We are very sorry for the inconvenience and burden this causes residents. We ask for your understanding and cooperation.
Kamiamakusa City Office（上天草市役所）, Waterworks Bureau（水道局）, General Affairs Section（庶務係）
Phone number: 0969-28-3369
Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/542/23197.html
Daily life
Store Opening Hours for Daily Goods and Household Items (2026 Kumamoto Earthquake)
This page lists current opening hours for stores selling daily goods and household items in areas affected by the 2026 Kumamoto Earthquake. Drug stores, home centres, supermarkets, and liquor stores are open, but hours and closed days may be different from normal. Some stores have low stock.
What to doCheck each store's opening hours and closed days before you go shopping.
Cosmos Pharmacy – Drug Store Cosmos, Oyano branch
(株)コスモス薬品 ドラッグストアコスモス大矢野店
Open
Normal hours / 10:00 to 21:00
Home Plaza Nafco, Oyano branch
ホームプラザナフコ大矢野店
Open
8:30 to 17:30
Amakusa Agricultural Cooperative A-Coop, Oyano
あまくさ農業協同組合Aコープ大矢野
Open
9:00 to 20:00 / Planned closure on the 3rd Monday of the month
Kamiamakusa Sanparl Co., Ltd.
上天草さんぱーる(株)
Open
8:00 to 17:00 / Closed 9 September / Restaurant, soft cream, toilets, and fresh fish cooking are not available
New Naoe Co. – Zipang Naoe, Hongo branch
(株)ニュー直江 ジパング直江 本郷店
Open
8:00 to 19:00 / May close depending on the situation
New Naoe Co. – Sake Zipang, Oyano branch
(株)ニュー直江 酒ジパング 大矢野店
Open
Closed on 18 August
New Naoe Co. – Kyamon branch
(株)ニュー直江 キャモン店
Open
Closed on 19 August
Kawashimaya, 2-go-bashi branch
川島屋2号橋店
Open
8:00 to 21:00
Kawashimaya, Yanagi branch
川島屋柳店
Open
8:00 to 18:00 / Closed on the first Sunday of the month
Komeri Hard & Green, Oyano branch
(株)コメリハード&グリーン大矢野店
Open
9:00 to 19:00
Dairekkusu Co. – Dairekkusu, Oyano branch
ダイレックス(株)ダイレックス大矢野店
Open
9:00 to 22:00
Cosmos Pharmacy – Drug Store Cosmos, Matsushima branch
(株)コスモス薬品 ドラッグストアコスモス松島店
Status unknown
Yume Mart, Matsushima
ゆめマート松島
Status unknown
Y-Shop Muramoto Liquor Store
Yショップ 村本酒店
Open
7:30 to 18:30
Family Shop Ueno
ファミリーショップうえの
Open
9:00 to 18:00 / Closed Sundays and public holidays / Planning to open during Obon
Nishimoto Store (Tenmatsdu Department Store)
(資)西本商店(天松デパート)
Open
8:30 to 19:00
Komeri Hard & Green, Amakusa Matsushima branch
(株)コメリハード&グリーン天草松島店
Open
9:00 to 19:30 / 8:30 to 19:30 / Normal hours (low stock) / Weekdays 7:00 to 20:00 (from 8:00 on holidays) / Closed on the 3rd and 4th Sundays of the month
Y-Shop Araki
Yショップ荒木
Open
8:00 to 19:30 / Closed on the 1st Sunday of the month
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We are sharing the opening hours of stores that sell daily goods and household items. Demand for these goods has increased because of the 2026 Kumamoto Earthquake（令和8年熊本地震）. Please use this information when you go shopping.
List of daily goods store opening hours
Cosmos Pharmacy – Drug Store Cosmos, Oyano branch（(株)コスモス薬品 ドラッグストアコスモス大矢野店）
Home Plaza Nafco, Oyano branch（ホームプラザナフコ大矢野店）
Amakusa Agricultural Cooperative A-Coop Oyano（あまくさ農業協同組合Aコープ大矢野）
Planned closure on the 3rd Monday of the month
Kamiamakusa Sanparl Co., Ltd.（上天草さんぱーる(株)）
Restaurant, soft cream, toilets, and fresh fish cooking are not available
New Naoe Co. – Zipang Naoe, Hongo branch（(株)ニュー直江 ジパング直江 本郷店）
May close depending on the situation
New Naoe Co. – Sake Zipang, Oyano branch（(株)ニュー直江 酒ジパング 大矢野店）
New Naoe Co. – Kyamon branch（(株)ニュー直江 キャモン店）
Kawashimaya, 2-go-bashi branch（川島屋2号橋店）
Kawashimaya, Yanagi branch（川島屋柳店）
Closed on the first Sunday of the month
Komeri Hard & Green, Oyano branch（(株)コメリハード&グリーン大矢野店）
Dairekkusu Co. – Dairekkusu, Oyano branch（ダイレックス(株)ダイレックス大矢野店）
Cosmos Pharmacy – Drug Store Cosmos, Matsushima branch（(株)コスモス薬品 ドラッグストアコスモス松島店）
Yume Mart Matsushima（ゆめマート松島）
Y-Shop Muramoto Liquor Store（Yショップ 村本酒店）
Family Shop Ueno（ファミリーショップうえの）
Closed Sundays and public holidays
Planning to open during Obon
Nishimoto Store (Tenmatsu Department Store)（(資)西本商店(天松デパート)）
Komeri Hard & Green, Amakusa Matsushima branch（(株)コメリハード&グリーン天草松島店）
Weekdays: 7:00 to 20:00 (from 8:00 on holidays)
Closed on the 3rd and 4th Sundays of the month
Closed on the 1st Sunday of the month
Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/542/23199.html
UrgentWater
Emergency Water Cutoff: July 31, 2:00 PM to Next Morning 6:00 AM, City-Wide
Water use has increased and reservoir levels have dropped. The planned night-time water cutoff time has been changed. An emergency water cutoff will now happen from 2:00 PM on July 31 to 6:00 AM on August 1. It covers almost all of the city, except the Matsushima district and some other areas.
What to doBefore the cutoff starts (July 31 at 2:00 PM), please store enough drinking water and household water.
Affected districts
- 大矢野町上おおやのまちかみLocation of the city hall. The water cutoff covers the whole city except the Matsushima district and some other areas.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We had planned a night-time water cutoff from 10:00 PM to 5:00 AM. However, water use has increased and water levels in the reservoirs have dropped. In some areas, water is already not available. Because of this, we are changing the time and carrying out an emergency water cutoff. The times are as follows.
Cutoff time: July 31 from 2:00 PM to the next morning at 6:00 AM.
Areas affected: The whole city, except the Matsushima district and some other areas.
We are very sorry for the inconvenience and difficulty this causes to all residents. We ask for your understanding and cooperation.
Kamiamakusa City Hall（上天草市役所）, Water Supply Bureau（水道局）, General Affairs Section（庶務係）
Phone number: 0969-28-3369
Date 2026-07-31 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/546/23197.html
UrgentWater
Emergency Water Supply Locations and Times – July 31
Emergency water supply will be provided at 7 locations in the city on July 31 (9:00 AM – 8:00 PM). Some locations and times have changed.
What to doBring a plastic container or water-carrying container and go to the nearest water supply point.
Oyano General Gymnasium
大矢野総合体育館
おおやのそうごうたいいくかん
熊本県上天草市大矢野町中2289
Open
9:00 AM – 8:00 PM
Noborite Elementary School
登立小学校
のぼりだてしょうがっこう
熊本県上天草市大矢野町登立14103
Open
9:00 AM – 8:00 PM
Hatonokama Community Centre
鳩の釜公民館
Open
9:00 AM – 8:00 PM
Vacant lot next to Nokama Simple Post Office
野釜簡易郵便局横空き地
Open
9:00 AM – 8:00 PM
Himedo Elementary School
姫戸小学校
Open
9:00 AM – 8:00 PM
Ryugatake-machi Daidomiko Port Ferry Terminal
龍ヶ岳町大道港フェリー乗り場
Open
9:00 AM – 8:00 PM
Iwa Junior High School
維和中学校
Open
Added from 2:00 PM
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Emergency water supply on July 31 will be as follows.
・Oyano General Gymnasium（大矢野総合体育館）
・Noborite Elementary School（登立小学校）
・Hatonokama Community Centre（鳩の釜公民館）
・Vacant lot next to Nokama Simple Post Office（野釜簡易郵便局横空き地）
・Himedo Elementary School（姫戸小学校）
・Ryugatake-machi Daidomiko Port Ferry Terminal（龍ヶ岳町大道港フェリー乗り場）
・Iwa Junior High School（維和中学校）(added from 2:00 PM)
Please note that some times and locations have changed. If you need water, please bring a plastic container or water-carrying container.
Kamiamakusa City Hall（上天草市役所）, Waterworks Bureau（水道局）, General Affairs Section（庶務係）
Phone number: 0969-28-3369
Date 2026-07-31 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/546/23196.html
Report any problems with roads or rivers to the Construction Department
Many problems have been found on municipal roads and rivers because of the 2024 Kumamoto earthquake. More damage may happen from aftershocks. If you find a problem, you can report it to the Construction Department using a smartphone road report system, by phone, or in person.
What to doIf you find a problem on a road or river, contact the Kamiamagusa City Road Report System, or the Construction Department by phone: 0969-28-3350 / 0969-28-3371 / 0969-28-3372.
City Hall Matsushima Branch Office（市役所松島庁舎）
市役所松島庁舎
しやくしょまつしまちょうしゃ / shiyakushomatsushimachousha
熊本県上天草市松島町合津7915-1
Open
Construction Department, Construction Section office on the second floor
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikamiCity Hall location (listed as the office address)
- 松島町合津まつしままちあいつ / matsushimamachiaitsuConstruction Department office location
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Many problems with roads have been found after the 2024 Kumamoto earthquake.
We have checked the city roads and rivers, but more damage may happen because earthquakes are still continuing. If you find damage to a road or river, please tell the Construction Department using one of these ways.
Kamiamaakusa City Road Report System（上天草市道路通報システム）
https://www.voice-repo.jp/Kamiamakusa/
Kamiamaakusa City has built the Kamiamaakusa City Road Report System（上天草市道路通報システム） to find damage and broken places on city roads quickly.
You can use your smartphone's GPS to report damage. The system can find the exact place, so you do not need to go to the site or wait there.
To learn how to use it, please check the "How to use" page on the Kamiamaakusa City Road Report System（上天草市道路通報システム） website.
If you cannot use the Kamiamaakusa City Road Report System（上天草市道路通報システム） or if there is danger to road users, please use one of the ways below.
If you use the Kamiamaakusa City Road Report System（上天草市道路通報システム）, please answer the user survey.
Kamiamaakusa City Hall Construction Department（建設課） Road Management Division（管理係） 0969-28-3350 (direct)
Works Division（工務係） 0969-28-3371 (direct)
Things to know about calling
Before you call, please find out the address near the damage or the name of a building near it. This helps us find the place quickly. Thank you.
Construction Department counter
Please come to City Hall Matsushima Branch（市役所松島庁舎） 2nd floor Construction Department（建設課） (7915-1 matsushimamachiaitsu（松島町合津）, Kamiamaakusa City).
To check if a road is a city road, you can use the "Kamiamaakusa City Road Map Public GIS（上天草市道路台帳公開型GIS）" website to see the city road map.
Date 2026-07-31 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/546/23201.html
Daily life
Daily goods and household supplies shops — business status after the 2024 Kumamoto earthquake
Many shops that sell daily goods and household supplies are open after the 2024 Kumamoto earthquake, but demand is high. Drug stores, home centers, and supermarkets are operating, but with changed hours, some services unavailable, and some days closed.
What to doCheck each shop's opening hours and closed days before you go shopping.
Cosmos Pharmacy drug store Oyano branch
(株)コスモス薬品 ドラッグストアコスモス大矢野店
Open
Open as usual. 10:00 to 21:00.
Home Plaza Nafco Oyano store
ホームプラザナフコ大矢野店
Open
8:30 to 17:30.
Amakusa Agricultural Cooperative A-Coop Oyano
あまくさ農業協同組合Aコープ大矢野
Open
9:00 to 20:00. Closed the third Monday of each month.
Kamiamakusa Sunpearl company
上天草さんぱーる(株)
Open
8:00 to 17:00. Closed 9 September. Restaurant, soft ice cream, toilets, and fresh fish cooking service not available.
New Naoe Zipang Naoe Hongo store
(株)ニュー直江 ジパング直江 本郷店
Open
8:00 to 19:00. May close depending on the situation.
New Naoe Sake Zipang Oyano store
(株)ニュー直江 酒ジパング 大矢野店
Open
Closed 18 August.
New Naoe Caimon store
(株)ニュー直江 キャモン店
Open
Closed 19 August.
Kawashima-ya 2-go Bridge store
川島屋2号橋店
Open
8:00 to 21:00.
Kawashima-ya Yanagi store
川島屋柳店
Open
8:00 to 18:00. Closed the first Sunday of each month.
Komeri Hard & Green Oyano store
(株)コメリハード&グリーン大矢野店
Open
9:00 to 19:00.
Direx company Direx Oyano store
ダイレックス(株)ダイレックス大矢野店
Open
9:00 to 22:00.
Cosmos Pharmacy drug store Matsushima branch
(株)コスモス薬品 ドラッグストアコスモス松島店
Status unknown
Yume Mart Matsushima
ゆめマート松島
Status unknown
Y-Shop Muramoto Sake store
Yショップ 村本酒店
Open
7:30 to 18:30.
Family Shop Ueno
ファミリーショップうえの
Open
9:00 to 18:00. Closed Sundays and public holidays. Open during Obon.
Nishimoto company (Tenmatsu department store)
(資)西本商店(天松デパート)
Open
8:30 to 19:00.
Komeri Hard & Green Amakusa Matsushima store
(株)コメリハード&グリーン天草松島店
Open
9:00 to 19:30 (or 8:30 to 19:30). Open as usual (items in short supply). Weekdays 7:00 to 20:00 (holidays 8:00 onwards). Closed the third and fourth Sundays of each month.
Y-Shop Araki
Yショップ荒木
Open
8:00 to 19:30. Closed the first Sunday of each month.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Daily goods and living supplies shops — opening hours information after the 2024 Kumamoto earthquake
We are telling you about the opening hours of shops that sell living supplies and daily goods, which are in high demand after the 2024 Kumamoto earthquake. Please use this information when you shop.
Daily goods shops — opening hours list
Cosmos pharmacy drug store（コスモス）Oyano branch（(株)コスモス薬品 ドラッグストアコスモス大矢野店）
Home plaza Nafco（ナフコ）Oyano branch（ホームプラザナフコ大矢野店）
Amakusa agricultural cooperative A Coop（エーコープ）Oyano（あまくさ農業協同組合Aコープ大矢野）
Closed on the third Monday
Kamitamashiro Sanpearl（さんぱーる）（上天草さんぱーる(株)）
Restaurant, soft ice cream, toilets, and fresh fish preparation not available
New Naoe Zipang Naoe（ジパング直江）Hongo branch（(株)ニュー直江 ジパング直江 本郷店）
May close depending on the situation
New Naoe Sake Zipang（酒ジパング）Oyano branch（(株)ニュー直江 酒ジパング 大矢野店）
New Naoe Caimon（キャモン）（(株)ニュー直江 キャモン店）
Kawashimaya No. 2 Bridge（2号橋）branch（川島屋2号橋店）
Kawashimaya Yanagi（柳）branch（川島屋柳店）
Komeri hard and green（コメリ）Oyano branch（(株)コメリハード&グリーン大矢野店）
Direx（ダイレックス）Oyano branch（ダイレックス(株)ダイレックス大矢野店）
Cosmos pharmacy drug store（コスモス）Matsushima branch（(株)コスモス薬品 ドラッグストアコスモス松島店）
Yume Mart（ゆめマート）Matsushima（ゆめマート松島）
Y Shop Muramoto sake shop（村本酒店）（Yショップ 村本酒店）
Family shop Ueno（ファミリーショップうえの）
Nishimoto store（西本商店）Tenmatsu department store（天松デパート）（(資)西本商店(天松デパート)）
Komeri hard and green（コメリ）Amakusa Matsushima branch（(株)コメリハード&グリーン天草松島店）
Weekdays 7:00 to 20:00 (holidays from 8:00)
Closed on the third and fourth Sundays
Y Shop Araki（Y Shop 荒木）（Yショップ荒木）
Date 2026-07-31 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/547/23199.html
Water
Please save water even after the water supply comes back
During the water outage caused by the 2024 Kumamoto earthquake, when water use starts again, too much use can lower the water pressure. Water may not reach high areas or the ends of the pipe network. The start times of planned outages may also move up earlier. Please save water for a while to keep the water supply stable.
What to doPlease continue to save water for a while after the water supply comes back.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikamiThe city office is in this area. Water saving is asked of all residents.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We thank all residents for your cooperation with the water cuts we are carrying out because of the Reiwa 8 Kumamoto earthquake.
If water use rises sharply after water supply restarts, water pressure will drop. In high areas and at the end of the water pipe network, water may not reach enough.
Depending on water distribution, we may start planned water cuts earlier. To keep water supply stable, please save water for a while.
We know residents have been put to trouble and hardship for a long time. We ask for your understanding and cooperation.
Date 2026-07-31 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/546/23218.html
Daily life
Spa Taraso Amakusa closed due to water outage
Kamitamakusa City Exchange Center Spa Taraso Amakusa（上天草市交流センタースパ・タラソ天草）is temporarily closed because the water supply is unstable following the earthquake. The facility will reopen when water supply is restored. The reopening date will be announced later.
What to doWait for information from the city about when the facility will reopen.
Kamitamakusa City Exchange Center Spa Taraso Amakusa
上天草市交流センタースパ・タラソ天草
Closed
Temporarily closed because water supply is unstable due to water outage. Reopening date will be announced.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Kami-Amakusa City Exchange Center Spa Taraso Amakusa（上天草市交流センタースパ・タラソ天草） is temporarily closed because the water supply is unstable due to a water outage from the earthquake.
We apologize for any inconvenience this may cause. We ask for your understanding.
The reopening date will be announced later.
Date 2026-07-31 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/543/23232.html
UrgentWater
Emergency water supply is running on July 31
Emergency water supply is available on July 31 for people in areas affected by a water outage. The supply runs from 9:00 AM to 8:00 PM. At Iwa Junior High School, an extra supply point was added from 2:00 PM.
What to doBring a container to a water supply point and collect water between 9:00 AM and 8:00 PM.
Iwa Junior High School
維和中学校
Open
Extra water supply added from 2:00 PM
Hours: 9:00 AM to 8:00 PM
・ Iwa Junior High School（維和中学校）(extra supply added from 2:00 PM)
Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/542/23196.html
Daily life
Spa Thalasso Amakusa（スパ・タラソ天草） is closed until further notice
Because of the 2026 Kumamoto Earthquake（令和8年熊本地震）, Spa Thalasso Amakusa（スパ・タラソ天草） is closed until visitor safety can be confirmed and the water supply is stable. The reopening date will be announced later.
What to doWait for an announcement from Kamiamakusa City（上天草市） about when the facility will reopen.
Spa Thalasso Amakusa (spa facility)
スパ・タラソ天草
Closed
Closed until safety can be confirmed and the water supply is stable. The reopening date will be announced later.
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Spa Thalasso Amakusa（スパ・タラソ天草） — closed until further notice
Because of the 2026 Kumamoto Earthquake（令和8年熊本地震）, the facility is closed until visitor safety can be confirmed and the water supply is stable.
We are sorry for the inconvenience. Thank you for your understanding and cooperation.
The reopening date will be announced separately at a later time.
Kamiamakusa City Hall（上天草市役所）, Health and Welfare Department（健康福祉部）, Health Promotion Division（健康づくり推進課）, National Health Insurance Section（国保事業係）
Phone: 0969-28-3354 / 3375
Last confirmed 2026-08-06 09:30 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/542/23155.html
Daily life
Temporary disaster waste drop-off sites open (31 July – 16 August)
Temporary drop-off sites for disaster waste (clean-up rubbish) from the 2026 Kumamoto Earthquake will be open at Kushi Fishing Port（串漁港） in Oyano-machi and the Matsushima General Center Aroma（松島総合センターアロマ） car park in Matsushima-machi. They open on Friday 31 July at 1:00 p.m. and close on Sunday 16 August. Hours are 9:00 a.m. to 4:00 p.m., closed on Mondays. You must sort waste by type and show ID. Only waste caused by this earthquake may be brought in. Accepted items differ by site.
What to doSort your waste by type, bring ID, and bring the waste to the correct temporary site following the designated entry route rules.
Matsushima General Center Aroma (car park used as drop-off site)
松島総合センターアロマ
まつしまそうごうせんたーあろま
熊本県上天草市松島町合津4276-44
Open
The car park is the drop-off site. Hours: 9:00 a.m. – 4:00 p.m. (31 July only: from 1:00 p.m.). Closed Mondays. Accepted items: rubble (roof tiles, plasterboard, slate), 4 home appliances (air conditioner, refrigerator, washing machine, TV), other home appliances, non-combustible items (glass, ceramics, metals, plastic products).
Kushi Fishing Port (drop-off site)
串漁港
Open
Drop-off site. Hours: 9:00 a.m. – 4:00 p.m. (31 July only: from 1:00 p.m.). Closed Mondays. Accepted items: rubble (roof tiles, exterior walls, slate), concrete blocks.
About disaster waste (clean-up rubbish) disposal
Temporary drop-off sites for disaster waste (clean-up rubbish) caused by the 2026 Kumamoto Earthquake will be open from Friday 31 July to Sunday 16 August. Please follow the disposal rules when bringing in waste.
※ Items that are not on the accepted list will not be accepted. You must take them back with you.
※ For everyday household rubbish, please follow the normal rules and put it out at your designated rubbish station or other assigned place.
※ Please follow the instructions of the staff guiding traffic on site.
Temporary disaster waste drop-off sites
Oyano-machi: Kushi Fishing Port（串漁港）
Matsushima-machi: Matsushima General Center Aroma（松島総合センターアロマ） car park
Open period starts: Friday 31 July at 1:00 p.m.
Friday 31 July 2026 to Sunday 16 August 2026. Closed on Mondays for site tidying and removal work.
Hours: 9:00 a.m. to 4:00 p.m.
※ On Friday 31 July 2026, the site opens from 1:00 p.m. only.
Identity checks will be carried out. Please bring a driver's licence or other ID.
Accepted items ※ Items differ by site.
Sort your items by type as listed below. Follow the guidance staff and unload each item yourself at the designated area.
Sorting your waste before you load your vehicle will greatly reduce unloading time at the site. Where possible, please bring only one type of item per vehicle trip.
Please note that the items you can bring differ by site.
3. Non-combustible items (glass, ceramics) ※ Fluorescent tubes and light bulbs are not accepted.
6. Wood waste (wooden furniture, pillars)
※ Items that CANNOT be brought in:
Food waste, industrial waste, hazardous items (items that may catch fire, such as lithium-ion batteries — bring these to your local municipal office or branch office), and anything not caused by this earthquake (such as pesticides, fertilisers, tyres, fire extinguishers, fishing gear, fishing nets, etc.).
Entry routes have been set as shown in the attached documents to keep residents safe and reduce waiting times. Please follow the designated route rules when bringing in waste.
・ Entry route for Kushi Fishing Port（串漁港） drop-off site (PDF, approx. 365 KB)
・ Entry route for Matsushima General Center Aroma（松島総合センターアロマ） drop-off site (PDF, approx. 593 KB)
※ Only disaster waste caused by this earthquake may be brought to the temporary sites.
※ Waste produced by construction or renovation work cannot be brought in.
■ Kushi Fishing Port（串漁港）: 1. Rubble (roof tiles, exterior walls, slate)
■ Matsushima General Center Aroma（松島総合センターアロマ）
1. Rubble (roof tiles, plasterboard, slate)
3. The 4 regulated home appliances (air conditioner, refrigerator, washing machine, TV) ※ Refrigerators must be emptied before bringing in.
5. Non-combustible items (glass, ceramics, metals, plastic products)
Last confirmed 2026-08-06 09:30 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/542/23156.html
UrgentEvacuation
Road Closures and Traffic Restrictions (Updated 2:00 PM, 30 July, Year 8 of Reiwa)
Due to the August Year-7-of-Reiwa heavy rain disaster and the Year-8-of-Reiwa Kumamoto earthquake, some city roads and national/prefectural roads in Kamiamakusa City are closed or have single-lane alternating traffic control. The number of restricted roads may increase. Information will be updated as it becomes available.
What to do[13:00, 30 July, Year 8 of Reiwa] Check the PDF on road traffic restrictions and the Kumamoto Prefecture national/prefectural road information. Confirm whether roads are passable before you travel.
Affected districts
- 大矢野町上おおやのまちかみListed as the location of Kamiamakusa City Hall (road restriction information covers the whole city area).
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Due to the August Year-7-of-Reiwa heavy rain disaster and the Year-8-of-Reiwa Kumamoto earthquake, some roads in the city are closed or have single-lane alternating traffic control. We are currently working to confirm damage and carry out repairs. We are sorry for the inconvenience. Thank you for your understanding and cooperation.
Please note: some restrictions may already have been lifted, and there may be damaged roads that the city has not yet confirmed. We apologise for any confusion.
The number of traffic restriction points may increase in the future.
Traffic information will be updated as it becomes available. Please check back regularly.
Traffic restriction points on Kamiamakusa City roads (managed by the Construction Division（建設課）)
[13:00, 30 July, Year 8 of Reiwa] Road traffic restrictions (PDF, approx. 294 KB)
https://www.city.kamiamakusa.kumamoto.jp/dl?q=121769_filelib_294231a5b55e3d9d85d21d235b136bdc.pdf
Traffic restriction points on national and prefectural roads
Click here for traffic restriction points on Kumamoto Prefecture national and prefectural roads.
Kamiamakusa City Hall（上天草市役所）, Construction Department（建設部）, Construction Division（建設課）, Engineering Section（工務係）
Phone number: 0969-28-3371
Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/542/23164.html
UrgentWater
Temporary water restoration (from 6 PM, July 30) and planned water outage (10 PM to 5 AM), plus emergency water supply trucks
Water supply from the Kamiamakusa-Ueki Water Authority（上天草宇城水道企業団）pipeline has been temporarily restored, increasing the amount of water received. Water will be turned back on from 6 PM to 10 PM on July 30. After that, a planned water outage will run from 10 PM on July 30 until 5 AM on July 31. This affects most of the city, except the Matsushima area（松島地区）and some other areas. Because full restoration is not yet complete, emergency water supply trucks will also operate on July 31.
What to doIf you need water, bring a plastic container or water container and go to the nearest water supply point.
Oyano General Gymnasium（大矢野総合体育館）
大矢野総合体育館
おおやのそうごうたいいくかん
熊本県上天草市大矢野町中2289
Open
Next to the sports ground. Supply hours will be announced when decided.
Noborite Elementary School（登立小学校）
登立小学校
のぼりだてしょうがっこう
熊本県上天草市大矢野町登立14103
Open
Supply hours will be announced when decided.
Hato-no-Kama Community Centre（鳩の釜公民館）
鳩の釜公民館
Open
Supply hours will be announced when decided.
Iwa Junior High School（維和中学校）
維和中学校
Open
Supply hours will be announced when decided.
Himedo Elementary School（姫戸小学校）
姫戸小学校
Open
Supply hours will be announced when decided.
Ryugatake Daido Port Ferry Terminal（龍ヶ岳大道港フェリー乗り場）
龍ヶ岳大道港フェリー乗り場
Open
Supply hours will be announced when decided.
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
A water outage began at 9 PM on July 29, 2026 and continued through the daytime on July 30. The pipeline of the Kamiamakusa-Ueki Water Authority（上天草宇城水道企業団）has been temporarily repaired, increasing the water supply. Because of this, water will be turned back on temporarily, and a planned outage will be carried out to secure water levels during the day.
Temporary restoration period: July 30, 2026, from 6 PM to 10 PM.
Planned outage period: July 30, 2026, from 10 PM to July 31 at 5 AM.
Affected area: Most of the city, except the Matsushima area（松島地区）and some other areas.
We are very sorry for the long inconvenience and burden this has caused to residents. We ask for your understanding and cooperation.
Full restoration has not yet been completed. After the planned outage ends, some areas may still have no water. Emergency water supply trucks will therefore also operate on July 31.
Water supply locations are as follows.
・ Oyano General Gymnasium（大矢野総合体育館）(next to the sports ground)
・ Noborite Elementary School（登立小学校）
・ Hato-no-Kama Community Centre（鳩の釜公民館）
・ Iwa Junior High School（維和中学校）
・ Himedo Elementary School（姫戸小学校）
・ Ryugatake Daido Port Ferry Terminal（龍ヶ岳大道港フェリー乗り場）
Supply hours will be announced as soon as they are decided.
If you need water, please bring a plastic container or water container with you.
Kamiamakusa City Hall（上天草市役所）, Water Department（水道局）, General Affairs Section（庶務係）
Phone number: 0969-28-3369
Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/542/23186.html
We will open a temporary storage place for disaster waste (cleanup garbage).
A temporary storage place for disaster waste (cleanup garbage) from the 2026 Kumamoto earthquake will be set up from Friday, July 31 to Sunday, August 16. You can use it during this time if you want to get rid of garbage from the earthquake.
What to doFrom July 31 to August 16, bring your disaster waste (cleanup garbage) to the designated temporary storage place.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
[July 30, 2026] About how to handle disaster waste (cleanup garbage)
A temporary storage place for disaster waste (cleanup garbage) from the 2026 Kumamoto earthquake will be set up from Friday, July 31 to Sunday, August 16...
Date 2026-07-30 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/list/544.html
UrgentEvacuation
Road closure information in the city (2 PM on July 30, Reiwa 8)
Heavy rain in August 2025 and the Kumamoto earthquake in 2025 have caused full road closures and one-way alternating traffic controls on roads in Kamiamakusa City. More closures may happen. Information will be updated.
What to doCheck the closures on Kamiamakusa City roads and on Kumamoto Prefecture national and prefectural roads. Look for the latest information before you travel.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikamiCity office location (road closure information for the whole city)
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Due to the heavy rain disaster in August 2023 and the 2024 Kumamoto earthquake, some roads in the city cannot be used, and some have one-way alternating traffic. We are now checking recovery and damage, which causes inconvenience. Please understand and cooperate.
Some restrictions have already been lifted, and some damage may not yet be known to us. Please be aware.
More traffic restrictions may be added in the future.
Traffic information will be updated. Please check it.
Traffic restrictions on Kamiamakusa City roads (managed by Construction Division)
Traffic restrictions on national and prefectural roads
Traffic restrictions on national and prefectural roads in Kumamoto Prefecture are here
Kamiamakusa City Hall（上天草市役所） Construction Department（建設部） Construction Division（建設課） Engineering Section
Date 2026-07-30 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/546/23164.html
Daily life
Temporary waste collection sites are open for disaster debris
Temporary collection sites for disaster debris from the 2024 Kumamoto earthquake are open from 31 July to 16 August (closed Mondays). Hours are 9 am to 4 pm. You can only bring debris from this earthquake. You must sort items by type and show proof of identity.
What to doBring sorted debris to the designated temporary site (9 am to 4 pm, Monday closed).
Matsushima Community Centre Aroma（松島総合センターアロマ） — parking area
松島総合センターアロマ
まつしまそうごうせんたーあろま / matsushimasougousentaaaroma
熊本県上天草市松島町合津4276-44
Open
Accepts: rubble (roof tiles, plasterboard, slate), 4 appliances (air conditioner, refrigerator, washing machine, television), other electrical items, non-combustible items (glass, ceramics, metal, plastic products), wood waste (wooden furniture, timber). Empty refrigerators before bringing them.
Kushi Fishing Port（串漁港）
串漁港
Open
Temporary site for Ooyano district. Accepts: rubble (roof tiles, exterior walls, slate), concrete blocks, non-combustible items (glass, ceramics) — excludes fluorescent lights and light bulbs.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
※ Only debris from this earthquake can be brought to the temporary site.
※ Do not bring waste from construction work.
※ Items not on the collection list must be taken home.
※ Daily waste must follow normal rules — put it in the garbage area as usual.
※ Follow the staff member's instructions on site.
Disaster debris temporary sites
Ooyano district: Kushi Fishing Port（串漁港）
Matsushima district: Matsushima Community Centre Aroma — parking area（松島総合センターアロマ） parking area
We will check your identity with a license or other ID.
Collection items ※ They differ by location.
Sort by item type and unload in the place the staff shows you.
Sort items in your vehicle before you arrive. This will save time at the site. If possible, bring only one type of item. We ask for your help.
Note: different items are accepted at different sites.
3 Non-combustible items (glass, ceramics) ※ Excludes fluorescent lights and light bulbs
■ Matsushima Community Centre Aroma — parking area（松島総合センターアロマ）
1 Rubble (roof tiles, plasterboard, slate)
3 4 appliances (air conditioner, refrigerator, washing machine, television) ※ Empty refrigerators before bringing them.
5 Non-combustible items (glass, ceramics, metal, plastic products)
6 Wood waste (wooden furniture, timber)
Food waste, industrial waste, dangerous items (lithium-ion batteries and fire hazards go to city offices or branch offices), items not from this earthquake (pesticides, fertilizer, tyres, fire extinguishers, fishing equipment, fishing nets, etc.)
To keep people safe and save time, we have set entry routes. Follow the instructions.
Kami-Amakusa City Hall — Citizen Life Department — Environmental Hygiene Division
We are setting up temporary debris sites from 31 July (Friday) to 16 August (Sunday) for debris from the 2024 Kumamoto earthquake. Please follow the rules when you dispose of debris.
31 July (Friday) to 16 August (Sunday)
※ Closed Mondays for site cleaning and removal work
1 Rubble (roof tiles, exterior walls, slate)
Date 2026-07-30 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/544/23156.html
Daily life
Spa Thalasso Amakusa（スパ・タラソ天草） closed due to earthquake
Due to the 2026 Kumamoto Earthquake, Spa Thalasso Amakusa（スパ・タラソ天草） will be closed until safety is confirmed and the water supply is stable. The reopening date will be announced later.
What to doPlease check the city's official notices for information about reopening.
Spa Thalasso Amakusa (spa and thalassotherapy facility)
スパ・タラソ天草
Closed
Closed until safety and stable water supply are confirmed. Reopening date will be announced later.
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Due to the 2026 Kumamoto Earthquake（令和8年熊本地震）, Spa Thalasso Amakusa（スパ・タラソ天草） will be closed until the safety of customers is confirmed and the water supply is stable.
We are sorry for the inconvenience. Thank you for your understanding and cooperation.
We will announce the reopening date separately when it is decided.
Date 2026-07-30 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/543/23155.html
Kiosk terminal (automatic certificate machine) at Matsushima Office is broken and out of service
Due to the 2026 Kumamoto Earthquake, the kiosk terminal (automatic certificate machine) inside Matsushima Office（松島庁舎） is broken and cannot be used. If you need a certificate, please use the city hall counter or a multi-copy machine at a convenience store. The kiosk terminals at Oyano Office（大矢野庁舎）, Himedo Branch Office（姫戸統括支所）, and Ryugatake Branch Office（龍ヶ岳統括支所） are still working.
What to doTo get a certificate, use the city hall counter or the convenience store certificate service at a multi-copy machine in a convenience store.
Matsushima Office
松島庁舎
Closed
Kiosk terminal (automatic certificate machine) is broken and out of service
Oyano Office
大矢野庁舎
Open
Kiosk terminal is available
Himedo Branch Office
姫戸統括支所
Open
Kiosk terminal is available
Ryugatake Branch Office
龍ヶ岳統括支所
Open
Kiosk terminal is available
Notice about the suspension of the kiosk terminal (automatic certificate machine) installed at Matsushima Office（松島庁舎）
Due to the 2026 Kumamoto Earthquake, the kiosk terminal (automatic certificate machine) installed at Matsushima Office（松島庁舎） is broken and cannot be used at this time.
If you need a certificate urgently, please use the city hall counter or the convenience store certificate service at a multi-copy machine at a convenience store.
We are sorry for the inconvenience. Thank you for your understanding and cooperation.
※ The kiosk terminals at Oyano Office（大矢野庁舎）, Himedo Branch Office（姫戸統括支所）, and Ryugatake Branch Office（龍ヶ岳統括支所） are available.
Date 2026-07-30 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/543/23169.html
Support
Pet advice service is now open (Kumamoto earthquake, 2024)
A pet advice service has been set up at Kumamoto Prefecture Animal Welfare Centre "Animal Friends Kumamoto" in response to the 2024 Kumamoto earthquake. Consultations are accepted Monday to Friday from 9am to 4pm (except Saturdays, Sundays, holidays, and the New Year period).
What to doFor questions about pets affected by the earthquake, contact Animal Friends Kumamoto（熊本県動物愛護センター「アニマルフレンズ熊本」） directly at phone 0964-27-8115.
Kumamoto Prefecture Animal Welfare Centre "Animal Friends Kumamoto"
熊本県動物愛護センター「アニマルフレンズ熊本」
Open
Consultations are accepted Monday to Friday from 9am to 4pm (except Saturdays, Sundays, holidays, and the New Year period). Phone: 0964-27-8115. Email: dobutsuaise@pref.kumamoto.lg.jp
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
About the pet advice service for the 2024 Kumamoto earthquake
A pet advice service for the 2024 Kumamoto earthquake has been set up at Kumamoto Prefecture Animal Welfare Center "Animal Friends Kumamoto"（熊本県動物愛護センター「アニマルフレンズ熊本」）.
For questions about pets affected by this earthquake, please contact Animal Friends Kumamoto（アニマルフレンズ熊本） directly.
Kumamoto Prefecture Animal Welfare Center "Animal Friends Kumamoto"（熊本県動物愛護センター「アニマルフレンズ熊本」）
Address: 701-4 Higashi-Matsuaki, Matsuhashi, Uki City
Advice hours: Monday to Friday, 9 am to 4 pm (excluding weekends, public holidays, and year-end/new year period)
Email: dobutsuaise@pref.kumamoto.lg.jp
Date 2026-07-30 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/547/23158.html
UrgentWater
Emergency water supply at Oyano General Gymnasium on July 31
Due to the 2026 Kumamoto earthquake, emergency water will be provided on Thursday, July 31. The location is Oyano General Gymnasium（大矢野総合体育館）. Hours are 9:00 AM to 5:00 PM.
What to doGo to Oyano General Gymnasium（大矢野総合体育館）on Thursday, July 31, between 9:00 AM and 5:00 PM to collect water.
Oyano General Gymnasium
大矢野総合体育館
おおやのそうごうたいいくかん
熊本県上天草市大矢野町中2289
Open
Emergency water supply: 9:00 AM to 5:00 PM (July 31)
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
[July 31, 2026] About the emergency water supply on July 31
The emergency water supply on July 31 is as follows. Hours: 9:00 AM to 5:00 PM. Location: Oyano General Gymnasium（大矢野総合体育館）.
Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/list/542.html
Support
Disaster certificate applications now open
From 29 July 2024, we are accepting applications for disaster certificates from people whose houses or other buildings were damaged by the Kumamoto earthquake. A residential disaster certificate proves damage to your home. A damage certificate proves damage to other buildings, household goods, or vehicles. Take photos of the damage before you clean up or repair anything.
What to doTake photos of the damage before cleaning up or repairs. Fill in the application form for a residential disaster certificate or damage certificate with the required information. Apply at the nearest office — Matsushima（松島庁舎） Residents' Division, Oyano（大矢野） Window Center, Himedo（姫戸） Coordinating Branch, or Tatsutakinomine（龍ヶ岳） Coordinating Branch — or through My Number Portal.
Matsushima（松島庁舎） Municipal Hall
松島庁舎
Open
Applications accepted at the Residents' Division
Oyano（大矢野） Municipal Hall
大矢野庁舎
Open
Applications accepted at the Oyano Window Center
Himedo（姫戸） Coordinating Branch
姫戸統括支所
Open
Application acceptance window
Tatsutakinomine（龍ヶ岳） Coordinating Branch
龍ヶ岳統括支所
Open
Application acceptance window
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Applications for disaster certificates and damage certificates for the 2026 Kumamoto earthquake are as follows.
Applications open: from Wednesday, 29 July 2026
If your home or building is damaged by storms, floods, earthquakes or other natural disasters, you can get a disaster certificate or damage certificate.
Before cleaning up or making repairs, take photos showing the damage.
For homes: take photos of the name plate and the whole house (take pictures from all four sides if you can)
For areas with heavy damage, take many close-up photos and wide shots that show the whole building.
Take photos so you can see the damaged area, its size, and how bad it is. If possible, point at the area or use a measuring tape.
When a home is damaged by storms, wind, earthquakes, or similar events, the city investigates the damage and issues a certificate proving the level of damage. You must apply first.
For buildings that are not homes (offices, shops, empty houses), other structures, household goods, vehicles, and so on: this certificate proves damage happened.
Fill in the disaster certificate application form and submit it to a window (Matsushima City Hall（松島庁舎）: Citizens Department, Oyano City Hall（大矢野庁舎）: Oyano Window Centre, Himedo Branch Office（姫戸統括支所）, Ryugagatake Branch Office（龍ヶ岳統括支所）).
The city will send an inspector to check the damage. A site visit is normally needed, so it may take days or weeks from application to certificate.
Disaster certificate application form (WORD about 19KB)
https://www.city.kamiamakusa.kumamoto.jp/dl?q=121682_filelib_5d01706c79e3e987443f143ef2074af1.docx
1. Disaster certificate application form
2. ID or other proof of who you are
If someone else is applying, they must fill in the power-of-attorney section of the form.
If where you live is different from your address on file, you need papers showing where you really live.
If the damage is light and you want self-assessment, submit (or show) photos proving you were damaged.
Self-assessment: if damage is light, the city checks photos and rates it as partial damage (not major). No site visit needed.
If you want self-assessment for partial damage, the city will issue the certificate from your photos without a site visit.
Fill in the damage certificate application form. Submit it with several photos of the damage to a window (Matsushima City Hall（松島庁舎）: Citizens Department, Oyano City Hall（大矢野庁舎）: Oyano Window Centre, Himedo Branch Office（姫戸統括支所）, Ryugagatake Branch Office（龍ヶ岳統括支所）).
Damage certificate application form (WORD about 21KB)
https://www.city.kamiamakusa.kumamoto.jp/dl?q=121683_filelib_ea2392e12512e054a108634024709028.docx
1. Damage certificate application form
3. Photos or other proof of damage
You can also apply through My Number Portal (for both disaster and damage certificates).
You can also apply online through My Number Portal.
You need a My Number Card to apply.
Please attach photos or papers showing the damage.
Kamishirasuka City Hall, Civil Life Division, Tax Department, Fixed Property Tax Section
Date 2026-07-29 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/545/23149.html
Support
We have started accepting donations through hometown tax donations for disaster support.
The earthquake on July 28, 2024 has caused damage in Kamiamazo City（上天草市）, including destroyed houses and land subsidence. To help with recovery and rebuilding, a hometown tax donation portal site has started accepting disaster support donations. Donations are tax-deductible, but there are no gifts in return.
What to doPlease apply for donations through the disaster support application form on the hometown tax donation portal site.
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikamiThis is where Kamiamazo City Hall（上天草市役所）is located.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Following the earthquake that occurred on July 28 in Reiwa 8, we have started accepting donations for disaster support through hometown tax contributions on the portal site below.
In Kamiamakusa City, damaged buildings and ground subsidence have been confirmed in various places throughout the city.
We ask for your support through hometown tax contributions for disaster aid to help recovery and reconstruction as quickly as possible.
Disaster support application form (portal site)
About disaster support hometown tax donations
Donations through hometown tax contributions for disaster support also qualify for tax deductions (donations of 2,000 yen or more).
There are no thank-you gifts for donations. Please understand this in advance.
Donated funds will be used for this disaster support.
Kamiamakusa City Hall（上天草市役所） — Department of Economic Development, Tourism and Hospitality Section, Industrial Promotion Subsection (Furusato Nozei)
Email: furusatonouzei@city.kamiamakusa.lg.jp
Date 2026-07-29 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/547/21573.html
Social education buildings closed after Kumamoto earthquake
After the Kumamoto earthquake on 28 July in Reiwa 8, several gymnasiums, libraries and other social education buildings in Kamiamakusa City are temporarily closed. We will tell you when they reopen.
What to doDo not use these buildings until we tell you they are open again.
Ooyano General Gymnasium（大矢野総合体育館）
大矢野総合体育館
おおやのそうごうたいいくかん / ooyanosougoutaiikukan
熊本県上天草市大矢野町中2289
Closed
Inside Ooyano General Sports Park（大矢野総合スポーツ公園）
Amura Gymnasium（阿村体育館）
阿村体育館
あむらたいいくかん / amurataiikukan
熊本県上天草市松島町阿村5779-1
Closed
Hiai Gymnasium（樋合体育館）
樋合体育館
ひあいたいいくかん / hiaitaiikukan
熊本県上天草市松島町合津6973-16
Closed
Himedo Gymnasium（姫戸体育館）
姫戸体育館
ひめどたいいくかん / himedotaiikukan
熊本県上天草市姫戸町二間戸3408
Closed
Ryugataке Gymnasium（龍ヶ岳体育館）
龍ヶ岳体育館
りゅうがたけたいいくかん / ryuugataketaiikukan
熊本県上天草市龍ケ岳町高戸1419-12
Closed
Affected districts
- 大矢野町上おおやのまちかみ / ooyanomachikami
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
On Tuesday, 28 July in Reiwa 8, a Kumamoto earthquake happened. Because of it, these social education buildings (gymnasiums, libraries and so on) are temporarily closed:
We are sorry for the trouble. Thank you for understanding.
When they open again, we will tell you.
List of temporarily closed buildings
Ooyano General Sports Park（大矢野総合スポーツ公園） (Ooyano General Gymnasium（大矢野総合体育館）)
Kamikita Gymnasium（上北体育館）
Books and History Exchange Center Ikotto（本と歴史の交流館イコット）
Ooyano Nature Rest Village Management Center（大矢野自然休養村管理センター）
Matsushima General Sports Park（松島総合運動公園）
Amura Second Gymnasium（阿村第2体育館）
Kyoraragi Mountain Village Square Grounds and Gymnasium（教良木山村広場グラウンド・体育館）
Temporary Central Library（臨時中央図書館）
Himedo Sports Ground（姫戸運動広場）
Ryugataке Gymnasium（龍ヶ岳体育館）
Ryugataке Grounds（龍ヶ岳グラウンド）
Hiishima Gymnasium（樋島体育館）
Ryugataке Library（龍ヶ岳図書館）
Date 2026-07-29 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.kamiamakusa.kumamoto.jp/q/aview/543/23223.html
益城町
Daily life
Facilities and infrastructure — latest news (Reiwa 8 Kumamoto earthquake)
Information about facilities and infrastructure related to the Reiwa 8 Kumamoto earthquake. This includes the opening of Ushioi Nature Park（潮井自然公園）, the suspension of loans for school sports facilities, water supply status, town facility opening information, and water and sewage bill relief.
What to doCheck the latest opening and closing status of each facility, and complete any necessary procedures or use them.
Ushioi Nature Park
潮井自然公園
Open
Open as of 3 August 2026 update
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Opening of Ushioi Nature Park（潮井自然公園）
https://www.town.mashiki.lg.jp/kiji0035566/index.html
Traffic and Lifelines
https://www.town.mashiki.lg.jp/list01396.html
About Ushioi Nature Park（潮井自然公園）
https://www.town.mashiki.lg.jp/kiji0035566/index.html
Lending of school sports facilities is suspended.
https://www.town.mashiki.lg.jp/kiji0038068/index.html
We report the results of water quality tests in some areas.
https://www.town.mashiki.lg.jp/kiji0038080/index.html
Water supply status [as of 4 p.m. on 3 August]
https://www.town.mashiki.lg.jp/kiji0038080/index.html
Town facility opening information (as of 4 August)
https://www.town.mashiki.lg.jp/kiji0038058/index.html
Water and sewerage bill relief for leaks caused by the 2026 Kumamoto earthquake
https://www.town.mashiki.lg.jp/kiji0038091/index.html
Notice about damage to farmland and agricultural facilities caused by the 2026 Kumamoto earthquake
https://www.town.mashiki.lg.jp/kiji0038057/index.html
Date 2026-08-06 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.mashiki.lg.jp/list01388.html
Support
Support information for people affected by the 2026 Kumamoto earthquake
This page brings together support information for people affected by the 2026 Kumamoto earthquake. It includes information about emergency home repairs, rental emergency housing (temporary housing), bathing support, temporary pet care, emergency water supply, and disaster volunteer centres. All information is updated regularly.
What to doCheck the detailed information at each link based on the type of support you need (housing, bathing, pets, water supply, etc.).
Affected districts
- 宮園みやぞの / miyazonoLocation of Mashiki Town Hall (〒861-2295 Kumamoto Prefecture, Kami-Mashiki District, Mashiki Town, Miyazono 702)
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Shelter opening status
https://www.town.mashiki.lg.jp/kiji0038078/index.html
Notice of opening of disaster volunteer centre for the 2024 Kumamoto earthquake
Paperwork and certificates
https://www.town.mashiki.lg.jp/list01387.html
Damage and disaster certificates
https://www.town.mashiki.lg.jp/list01393.html
Other procedures
https://www.town.mashiki.lg.jp/list01394.html
Buildings and services
https://www.town.mashiki.lg.jp/list01388.html
Transport and utilities
https://www.town.mashiki.lg.jp/list01396.html
Events and public services
https://www.town.mashiki.lg.jp/list01389.html
Event information
https://www.town.mashiki.lg.jp/list01398.html
Public services
https://www.town.mashiki.lg.jp/list01399.html
Emergency water supply
https://www.town.mashiki.lg.jp/kiji0038070/index.html
Support for businesses and farmers
https://www.town.mashiki.lg.jp/list01391.html
Support for emergency repairs to homes damaged by the earthquake【2026 Kumamoto earthquake】
https://www.town.mashiki.lg.jp/kiji0038084/index.html
Temporary pet care for dogs and cats (Kumamoto Prefecture support)
https://www.town.mashiki.lg.jp/kiji0038094/index.html
We provide bathing support for people affected by the disaster.
https://www.town.mashiki.lg.jp/kiji0038095/index.html
About rental temporary housing (deemed temporary housing) for the 2026 Kumamoto earthquake
https://www.town.mashiki.lg.jp/kiji0038089/index.html
Bathing support for people affected by the disaster
https://www.town.mashiki.lg.jp/kiji0038095/index.html
About the disaster volunteer centre【2024 Kumamoto earthquake】
https://www.town.mashiki.lg.jp/kiji0038077/index.html
Date 2026-08-06 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.mashiki.lg.jp/list01386.html
Support
Support for emergency repairs to damaged homes【2026 Kumamoto Earthquake】
Mashiki Town carries out a system where the town pays repair costs directly to contractors, based on the Disaster Relief Act. The system covers households whose damage assessment shows 'partially collapsed' or worse on their disaster certificate. The payment limit is 757,000 yen for major partial collapse, medium partial collapse, and partial collapse; 367,000 yen for minor partial collapse. The deadline for completion is 27 January 2027.
What to doBefore you repair, you must contact the City Planning Division（都市計画課）first to discuss your situation. Take photos of the damage. If you pay the repair cost yourself in full, you cannot use this system.
City Planning Division（都市計画課）
都市計画課
Open
Hours: 9 am to 5 pm, normally (closed on Saturdays, Sundays, public holidays, and other closure days). Email: syuuri@town.mashiki.lg.jp. Phone: 096-286-3340.
Affected districts
- 益城町Disaster Relief Act took effect: 28 July 2026.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We provide emergency repair support under the Disaster Relief Act (Cabinet Order Article 3) for the 2026 Kumamoto earthquake.
Date when Mashiki Town became eligible for the Disaster Relief Act: 28 July 2026. (Announced by the Cabinet Office on the evening of 28 July 2026.)
Emergency repair support (overview)
Mashiki Town pays repair costs up to the limit (for eligible items only) on behalf of the applicant.
Emergency repairs cover essential daily living parts: basic parts like roofs, openings like doors and windows, pipes and wiring for water and sewage, and sanitary facilities like toilets. Only urgent repairs are covered.
This is different from emergency repairs. See the article below for emergency repairs.
We support emergency repairs for damaged homes [2026 Kumamoto earthquake]
https://www.town.mashiki.lg.jp/kiji0038081/index.html
If you pay a repair contractor you hired directly in full, this system does not cover it.
You must consult the division in charge first.
To apply, your disaster certificate must show damage of partial damage level or worse.
The Fixed Assets Tax Section of the Tax Division handles disaster certificates. See the article below.
Issuing disaster certificates for the 2026 Kumamoto earthquake
https://www.town.mashiki.lg.jp/kiji0038063/index.html
You are eligible if you meet all the conditions below.
(1) Your home suffered large-scale half-destruction, medium-scale half-destruction, half-destruction (half-burning), or partial damage from the earthquake, and is not livable as is.
Even if the household still lives at home, if essential daily living parts are damaged, emergency repairs are covered.
Completely destroyed homes are not usually covered because repairs are not possible. However, if repairs make the home livable, it may be covered. Consult us first.
(2) Emergency repairs must make it possible to stop living in a shelter.
This covers cases where the household is currently in a shelter or car, and emergency repairs would make it possible to live in their damaged home again.
(3) You are not living in an emergency temporary home (including rental temporary homes or town housing).
If you are already living in emergency temporary housing when you apply, we cannot accept your application. If you want to apply, you must consult us before moving in.
If your home is half-destroyed or half-burned and needs repairs to be usable, you cannot live there easily, and repairs are expected to take more than one month, you may move into rental temporary housing during repairs. The rental housing stay is normally up to six months from the date you apply to Mashiki Town.
Repair costs include all expenses: materials, labour, and administration fees. The limit per household is below.
(1) Households with large-scale half-destruction, medium-scale half-destruction, half-destruction, or half-burning: up to 757,000 yen
(2) Households with partial damage: up to 367,000 yen
If two or more households share the same home, each household can use up to the per-household limit for repair costs.
If two or more households share the same home and each household's essential repairs differ, we judge the essential repairs for each household separately. Each household's repair costs must be within the per-household limit.
【Emergency repairs】From first discussion to completion (PDF: 909.1 kilobytes)
https://www.town.mashiki.lg.jp/kiji0038084/3_8084_27094_up_h04ldtz8.pdf
You need various documents to apply and use this system. If you think you will use this system, take photos of the damage before repairs. Follow the points below.
1. Outside damage (walls, doors, windows, roofs): cracks, peeling, warping
Take photos of each damaged spot. When taking outdoor photos, watch for glare and dark spots. If taking roof photos is dangerous, ask a repair contractor.
2. Inside damage (floors, doors, walls): buckling, warping, rot, falling apart
Take full-room photos of each damaged room. Take photos before you clean up, or the damage will be hard to see. Watch for brightness and blur. If using a flash, watch for light reflection.
Take photos of each damaged spot.
3. Equipment damage (kitchen, toilet, bathtub, water heater): broken or not working
Take photos so the broken or broken part is clear.
Also take photos showing the equipment's model number and type.
This system covers repairs and replacements with equivalent items from before the earthquake.
4. Photos during and after repairs (for repair contractors)
We also need photos during and after repairs. Repair contractors, please take these. Please also ask the contractor to do this.
Urban Planning Division（都市計画課）
Email: syuuri@town.mashiki.lg.jp
Hours: Usually 9 a.m. to 5 p.m. (closed Saturdays, Sundays, holidays, etc.)
Deadline for completion: by 27 January 2027 (including submission of completion reports and repair photos)
When applying (for applicants)
Form 1: Emergency Home Repair Application based on the Disaster Relief Act
Form 1-2: Statement of Home Damage (reference material for emergency home repairs)
Form 2: Statement of Financial Capacity (required if your disaster certificate shows medium-scale half-destruction or less)
You must attach a copy of your disaster certificate and photos showing damage before repairs.
We may ask for a copy of your residency certificate if needed.
When requesting repairs (for repair contractors)
When reporting completion (for repair contractors)
Form 7: Work completion report
Form 8: Emergency repair (before, during, after) work photo list
Reference: Awareness flyer — Watch out for dishonest contractors (Cabinet Office material) (PDF: 580.8 kilobytes)
Please register as a repair company on the website: Reiwa 8 Kumamoto Earthquake – Repair company registration for emergency home repairs (external link).
Emergency repair application checklist for homes
Support for emergency repairs to damaged homes (※Updated 5 August: repair contractor registration form added; 6 August: repair contractor registration form updated)
※Updated 6 August: To repair contractors (request for contractor registration)
※Information you provide will be published on this website as it is received.
Date 2026-08-06 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038084/index.html
Support
Water and sewerage bill reduction if leaks happen from the 2024 Kumamoto earthquake
If the earthquake damaged your water supply and caused a leak, you can apply after repairs to get a reduction on your water and sewerage bill. The reduction covers one month when water use went up because of the leak. It may take about three months to decide.
What to doAfter you fix the leak, take the water and sewerage bill special reduction application form and other papers to the町水道センター（水道課）.
Town Water Supply Centre (Water Supply Division)
町水道センター（水道課）
Open
Phone: 096-286-6880. This is where you submit your application papers after repairs.
You can apply for a water bill reduction if the 2024 Kumamoto earthquake caused a water leak.
If a water leak happened because of the 2024 Kumamoto earthquake, you may be able to get a bill reduction.
To get the reduction, you must apply after you repair the leak.
People whose water supply pipe broke because of the earthquake and who repaired a water leak
How long the reduction lasts and how much you save
How long: one month of the bill where water use went up because of the leak
How much: the cost of the extra water you used because of the earthquake leak, compared to normal use
After you repair the leak, please send these papers to Town Water Service Centre (Water Department)（町水道センター（水道課））.
The water bill reduction form
Check the list below for approved contractors.
Town approved water supply pipe contractors list (as of 31 May 2024) (PDF: 128.1 kilobytes)
https://www.town.mashiki.lg.jp/kiji0038091/3_8091_up_bvel65vm.pdf
While you wait for repair, stop the leak yourself. For example, close the valve next to the meter.
It can take about three months to decide on the reduction.
If you have questions, contact the number below.
Town Water Service Centre (Water Department)（町水道センター（水道課））
Form: Water and sewerage bill special reduction application form (PDF: 53.3 kilobytes)
If you have photos from before and after repairs, please attach them.
Date 2026-08-06 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038091/index.html
2026 Kumamoto Earthquake: Help for people affected
Information about support for people affected by the 2026 Kumamoto Earthquake is collected here. This includes help with housing, information about open facilities, water supplies, bathing support, volunteer centres, and damage certificates. The latest update is from 6 August 2026.
What to doCheck the detailed pages at each link for the type of support you need: housing, water, bathing, certificates, and others.
Hiroyasu Aiji-en (Hiroyasu Childcare Centre)
広安愛児園
ひろやすあいじえん / hiroyasuaijien
熊本県益城町古閑73
Open
Tsudoi no Hiroba Kurumi no Mori (gathering space in Hiroyasu Childcare Centre) is open to more people. From 4 to 6 August only.
Help for people affected
https://www.town.mashiki.lg.jp/list01386.html
Housing support
https://www.town.mashiki.lg.jp/list01392.html
Procedures and certificates
https://www.town.mashiki.lg.jp/list01387.html
Certificate of disaster damage
https://www.town.mashiki.lg.jp/list01393.html
Other procedures
https://www.town.mashiki.lg.jp/list01394.html
Facilities and utilities
https://www.town.mashiki.lg.jp/list01388.html
Transport and utilities
https://www.town.mashiki.lg.jp/list01396.html
Help for businesses and farmers
https://www.town.mashiki.lg.jp/list01397.html
Events and public services
https://www.town.mashiki.lg.jp/list01389.html
Public services
https://www.town.mashiki.lg.jp/list01399.html
Support for "emergency repair" of damaged homes for the Reiwa 8 Kumamoto Earthquake
https://www.town.mashiki.lg.jp/kiji0038084/index.html
Temporary pet care (dogs and cats) (support from Kumamoto Prefecture)
https://www.town.mashiki.lg.jp/kiji0038094/index.html
Water and sewerage bill discount if there is a leak from the Reiwa 8 Kumamoto earthquake
https://www.town.mashiki.lg.jp/kiji0038091/index.html
Bathing support for people affected
Disaster volunteer centre for the Reiwa 8 Kumamoto earthquake
https://www.town.mashiki.lg.jp/kiji0038077/index.html
Disaster volunteer centre is opening for the Reiwa 8 Kumamoto earthquake
Bathing support for people affected
https://www.town.mashiki.lg.jp/kiji0038095/index.html
Issue of certificate of disaster damage from the Reiwa 8 Kumamoto earthquake
https://www.town.mashiki.lg.jp/kiji0038063/index.html
Issue of certificate of damage (not a home) from the Reiwa 8 Kumamoto earthquake
https://www.town.mashiki.lg.jp/kiji0038065/index.html
Postponed: Kumamoto earthquake 10 years - symposium 'Living with earthquakes and volcanoes - the blessing mountain, 4 peaks of Mashiki'
https://www.town.mashiki.lg.jp/kiji0038092/index.html
Town facilities open or closed: as of August 4
https://www.town.mashiki.lg.jp/kiji0038058/index.html
Rental temporary housing (deemed temporary housing) from the Reiwa 8 Kumamoto earthquake
https://www.town.mashiki.lg.jp/kiji0038089/index.html
August 4 to 6 only: More people can use the gathering space Kurumi no Mori（くるみの森）in Hiroyasu nursery（広安愛児園）
https://www.town.mashiki.lg.jp/kiji0038087/index.html
Emergency water supply
https://www.town.mashiki.lg.jp/kiji0038070/index.html
Date 2026-08-06 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.mashiki.lg.jp/list01385.html
Support
Hiroyasu Aiji-en nursery – Kurumi no Mori meeting place now open to more people (4–6 August only)
From 4 to 6 August, the "Kurumi no Mori" meeting place inside Hiroyasu Aiji-en（広安愛児園）will serve more people. This includes people who cannot use their usual facilities because of the earthquake.
What to doFrom 4 to 6 August, check whether you can use Kurumi no Mori meeting place at Hiroyasu Aiji-en（広安愛児園）.
Hiroyasu Aiji-en nursery
広安愛児園
ひろやすあいじえん / hiroyasuaijien
熊本県益城町古閑73
Open
Users welcome 4–6 August only.
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Expansion of who can use Kurumi Forest gathering space（くるみの森） at Hiroyasu Aiji-en childcare centre（広安愛児園） (August 4 to 6 only)
https://www.town.mashiki.lg.jp/kiji0038087/index.html
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.mashiki.lg.jp/list01389.html
Support
Damage certificates for the 2024 Kumamoto earthquake
People affected by the 2024 Kumamoto earthquake can now apply for damage certificates. These are needed to get help.
What to doIf you need a damage certificate, contact Mashiki Town Hall（益城町役場）.
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Damage certificates (not for homes) from the 2024 Kumamoto earthquake are now being issued.
https://www.town.mashiki.lg.jp/kiji0038065/index.html
Damage certificates for homes from the 2024 Kumamoto earthquake are now being issued.
https://www.town.mashiki.lg.jp/kiji0038063/index.html
Mashiki Town Hall（益城町役場） — Registration number 8000020434434
Kumamoto Prefecture, Kami-Mashiki District, Mashiki Town, miyazono（宮園） 702
Open Monday to Friday, 8:30 a.m. to 5:15 p.m. (closed on holidays and year-end holidays).
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.mashiki.lg.jp/list01387.html
Support
Damage Certificate for the Reiwa 8 Kumamoto Earthquake
People whose homes were damaged by the Reiwa 8 Kumamoto Earthquake can receive a damage certificate from the town. You can apply at the Mashiki Town Office（益城町役場） Tax Division window or through an online form. Applications are already being accepted. The certificate takes time to issue because an inspection is needed.
What to doIf your home was damaged, apply for a damage certificate at the Mashiki Town Office（益城町役場） Tax Division window (weekdays 9am to 5pm) or through the online application form.
Mashiki Town Office（益城町役場） Tax Division window
益城町役場 税務課窓口
Open
Open weekday mornings 9am to 5pm. When you apply, bring an ID (driver's licence, etc.) and a power of attorney (if someone who is not you or a family member in your household is applying).
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We have information about issuing disaster certificates for the 2024 Kumamoto earthquake.
A disaster certificate is issued by the town after an inspection of home damage caused by a disaster. The town issues it based on the inspection result, in response to an application from the affected person.
Issue of damage certificates (moveable property) for the 2024 Kumamoto earthquake
https://www.town.mashiki.lg.jp/kiji0038065/index.html
People whose homes were damaged
Regardless of home ownership, the household head of the family living there at the time of the disaster can apply.
Management associations or similar bodies of shared buildings (apartment buildings) that had damage to common areas
Carports, storage sheds, gates, and similar structures are not covered.
Please apply at the Mashiki Town Office Tax Division（益城町役場 税務課）or using the URL below.
Online form: https://logoform.jp/form/Wzbi/1721512
If you apply at the office, bring the documents listed below.
Something to prove who you are (a driver's license, for example)
The inspection may result in "no damage".
For damage certificates for moveable property (storage sheds, household items, cars, etc.), see the article below.
Mashiki Town Office Tax Division Fixed Assets Tax Section（益城町役場 税務課 固定資産税係）
Phone: 096-286-3380 (direct)
Application period and hours
Hours: 9 am to 5 pm (weekdays only)
Written authorization (required if someone other than the applicant or a family member applies; any standard form is acceptable) Authorization form sample (PDF: 99.6 KB)
Last updated: 5 August 2026
The damage certificate takes time to issue because an inspection is needed. Check with your insurance company. If a damage statement can be used instead, we recommend applying for a damage statement — it can be issued the same day.
Damage Statement (for property other than homes) for the Reiwa 8 Kumamoto Earthquake
https://www.town.mashiki.lg.jp/kiji0038065/index.html
How the certificate is issued
The steps to get your certificate are as follows.
Application received ⇒ Inspection and decision ⇒ Certificate issued
After we receive your application, our staff will visit your home and carry out an outside inspection (first inspection). We will not arrange the date with you. The staff will wear a safety vest so you can tell who they are.
After the inspection, we will issue a certificate with the decision. We will send it by post. If it does not arrive by post, you can collect it at the window.
If you receive a certificate from the first inspection and want a second inspection, please make a new request at the Tax Division window or through the application form (the form will be published later).
Where to apply: 〒861-2295
We are already accepting applications.
Important: email when you apply
Many people have told us they do not get our email after applying through the form.
Spam filters may move our email to your spam or deleted folder automatically.
Or your email server may be full and cannot receive our message.
Please check whether either of these has happened.
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038063/index.html
Evacuation
Pet dog and cat temporary care service starts
The Kumamoto Earthquake Pet Rescue Headquarters has been set up by the Kumamoto Prefecture Veterinary Medical Association, Kumamoto Prefecture, and Kumamoto City to support pet owners affected by the 2024 Kumamoto earthquake. From August 4, temporary pet care at member veterinary hospitals has started. Pet health advice, flea and tick removal at shelters and temporary housing, and veterinary care support for disaster victims will be provided as soon as the system is ready.
What to doIf you want temporary pet care, contact the General Incorporated Association Kumamoto Prefecture Veterinary Medical Association by phone at 096-369-7807. Reception hours: Monday to Saturday 9:00 to 16:00 (excluding Sundays and public holidays).
General Incorporated Association Kumamoto Prefecture Veterinary Medical Association
一般社団法人熊本県獣医師会
Open
Pet temporary care reception desk. Reception hours: Monday to Saturday 9:00 to 16:00 (excluding Sundays and public holidays). Phone: 096-369-7807
Kumamoto Prefecture Animal Welfare Center（熊本県動物愛護センター）
熊本県動物愛護センター
Status unknown
Kumamoto City Animal Welfare Center（熊本市動物愛護センター）
熊本市動物愛護センター
Status unknown
Kumamoto Earthquake Pet Rescue Headquarters has started temporary care for pets (dogs and cats).
https://www.pref.kumamoto.jp/soshiki/30/275568.html
To support pets (dogs and cats) affected by the 2024 Kumamoto earthquake and their owners, General Incorporated Association Kumamoto Prefecture Veterinary Medical Association（一般社団法人熊本県獣医師会）, Kumamoto Prefecture, and Kumamoto City worked together to set up the Kumamoto Earthquake Pet Rescue Headquarters on August 4, 2024.
From August 4, the rescue headquarters office (Kumamoto Prefecture Veterinary Medical Association) will start accepting pet temporary care requests.
Temporary pet care at member veterinary hospitals of the Kumamoto Prefecture Veterinary Medical Association
Reception desk: General Incorporated Association Kumamoto Prefecture Veterinary Medical Association（一般社団法人熊本県獣医師会）
Reception hours: Monday to Saturday 9:00 to 16:00 (excluding Sundays and public holidays)
Pet health advice and flea and tick removal in disaster areas (shelters and temporary housing)
Pet veterinary care support for disaster victims through member veterinary hospitals of the Kumamoto Prefecture Veterinary Medical Association
These will be provided as soon as the system is ready.
Kumamoto Earthquake Pet Rescue Headquarters
General Incorporated Association Kumamoto Prefecture Veterinary Medical Association（一般社団法人熊本県獣医師会）
Kumamoto Prefecture (Health Crisis Management Division, Kumamoto Prefecture Animal Welfare Center（熊本県動物愛護センター）)
Kumamoto City (Kumamoto City Animal Welfare Center（熊本市動物愛護センター）)
For the latest information, check the prefecture website "Kumamoto Earthquake Pet Rescue Headquarters starts temporary pet care (dogs and cats) (external link)".
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038094/index.html
Support
Free bathing support for disaster victims
Free bathing service is being provided from August 5 to August 31 for people who cannot bathe at home due to the 2024 Kumamoto earthquake. People affected by water outages can use the service by bringing identification documents such as a My Number Card. Masaki town residents who need a certificate should go to the Welfare Division, Community Welfare Section at the town office (1st floor) with identification.
What to doBring a towel and change of clothes before using the service. If you are affected by a water outage, bring identification documents and go to a target facility, or if you need a certificate, go to the Welfare Division, Community Welfare Section at the town office (1st floor) with identification.
Aso Kumamoto Airport Hotel Eminence
阿蘇熊本空港ホテル エミナース
Open
Free bathing service from August 5 (Tuesday) to August 31 (Friday). Phone: 096-286-1111. Bring towel and change of clothes. Check for the latest information before using.
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We are providing bathing support for disaster victims.
We are offering free bathing service for people who were affected by the 2024 Kumamoto earthquake and cannot bathe.
People who cannot bathe at home due to the 2024 Kumamoto earthquake and meet one of the following:
People who cannot bathe at home temporarily due to water outages (please bring identification documents such as a My Number Card or driver's license).
People with a "Disaster Victim Free Bathing Certificate" issued by Masaki town.
People with certificates issued by other municipalities that have been designated for disaster relief law.
August 5 (Tuesday) to August 31 (Friday)
The period may be extended.
Aso Kumamoto Airport Hotel Eminence（阿蘇熊本空港ホテル エミナース） (Masaki town tabaru（田原） 2071-1)
Phone number 096-286-1111
For more information about facilities outside town, see the Kumamoto Prefecture page.
Bathing support for disaster victims (external link)
https://www.pref.kumamoto.jp/soshiki/45/244416.html
Things to note when using
Please follow the facility's guidance and rules about use times so more people can use the service.
Hours of operation may change, so please check for the latest information before using.
Please bring a towel and change of clothes. (Call the facility first to check if you need to bring a towel.)
About the Disaster Victim Free Bathing Certificate
We issue bathing certificates for people who live in Masaki town and cannot bathe at home.
If you need one, please come to the Welfare Division, Community Welfare Section at the town office (1st floor) with identification (such as a My Number Card).
Date 2026-08-05 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038095/index.html
Support
We are accepting applications for disaster certificates for property other than homes after the 2024 Kumamoto earthquake
We accept applications for disaster certificates from people whose personal property — furniture, cars, sheds, and other items besides homes — were damaged. You can apply at the Fixed Asset Tax Division（固定資産税係） of Mashiki Town Office Tax Division（益城町役場 税務課）on weekdays from 9 a.m. to 5 p.m., or online. The certificate is issued on paper the same day at the window, or a few days later if you apply online.
What to doTo apply at the office, bring an ID document and photos showing the damage, and visit the Fixed Asset Tax Division（固定資産税係） of Mashiki Town Office Tax Division（益城町役場 税務課）. You can also apply online. The office is very busy, so we ask people who are not in a hurry to apply online instead.
Fixed Asset Tax Division（固定資産税係）, Tax Division（税務課）, Mashiki Town Office（益城町役場）
益城町役場 税務課 固定資産税係
Open
Intake began Wednesday, 29 July 2024. Open 9 a.m. to 5 p.m. on weekdays only. The office is very busy; if not urgent, online application is recommended.
Affected districts
- 宮園みやぞの / miyazonoThe town office is located here at 702 Oaza Miyazono, Mashiki, Kami-Aso County（上益城郡益城町大字宮園702番地）.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Disaster certificates for the 2026 Kumamoto earthquake. We accept applications for disaster certificates for people who have suffered damage (movable property only, such as household goods or cars) from the 2026 Kumamoto earthquake.
What is a "disaster certificate"?
It proves that you suffered damage from earthquakes, floods, fires, or other disasters. It records the damage to storage buildings, household goods, cars, and other property.
It is used for insurance claims and other procedures.
(Before you apply, please check with your insurance company.)
This certificate only proves that you reported the damage to the town.
It does not affect civil rights or duties.
Please apply at the Mashiki Town Hall（益城町役場）Tax Division office or through the URL below.
Application form: https://logoform.jp/form/Wzbi/1721432
If you apply at the office, please bring the following documents:
A document that proves who you are (such as a driving licence)
Kami-Mashiki District, Mashiki Town, miyazono（宮園） 702
Mashiki Town Hall（益城町役場）Tax Division, Fixed Asset Tax Section（益城町役場 税務課 固定資産税係）
Phone number 096−286−3380 (direct line)
When we accept applications and what hours we are open
We start accepting: From Wednesday 29 July 2026
Hours: 9 a.m. to 5 p.m. ※weekdays only
Issuing the disaster certificate
After we check your documents, we issue the certificate on the same day if everything is correct.
※The office is very busy now. If you are not in a hurry, please apply online (through the application form).
After we receive your online application, we check it. If everything is correct, we send you a message at the email address you gave us to say you can pick up the certificate.
※We are getting many applications now. It may take a few days to send you the message saying you can pick up the certificate. We are sorry for the wait.
We give you the disaster certificate on paper. The place and hours are the same as for the office application. (We also issue certificates printed on paper from online applications.)
※We do not issue certificates as PDF or other computer files.
Something showing where the damage is (printed photos, or a smart phone with photos you took of the damage)
If you do not have photos, please bring copies of quotations, invoices, or receipts from the workers who fixed the damage.
A power of attorney (if someone other than you or a family member in your household is applying). Any form is okay.
Power of attorney form (PDF: 99.6 kilobytes)
https://www.town.mashiki.lg.jp/kiji0038065/3_8065_27067_up_j47iblq6.pdf
Application from the internet
Important things to watch for when you get email
We receive many questions from people who say they did not get a reply email from the town.
Spam filters may automatically put the email into a junk folder, a deleted folder, or a spam folder.
Or it is also possible that your email server is full and cannot receive the message.
Please check once to see if either of these things happened.
Date 2026-08-05 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038065/index.html
Support
Disaster volunteer centre is open (2024 Kumamoto earthquake)
The Mashiki Town Social Welfare Council has opened a disaster volunteer centre in response to the 2024 Kumamoto earthquake. It accepts requests for work related to the earthquake, such as moving broken household items and cleaning up inside and outside homes. We are also recruiting volunteers on an ongoing basis.
What to doIf you want to request work or join as a volunteer, please visit or call the volunteer centre in front of the west entrance of Mashiki Town Health and Welfare Centre "Hapiness"（益城町保健福祉センター「はぴねす」） (9 am to 4 pm) to ask about it and apply.
Mashiki Town Health and Welfare Centre "Hapiness"
益城町保健福祉センター「はぴねす」
Open
Volunteer centre is in front of the west entrance. Open 9 am to 4 pm. Opened Saturday, 1 August 2024.
In front of the west entrance of Mashiki Town Health and Welfare Centre 'Hapiness'（益城町保健福祉センター「はぴねす」 西側入口前）
○ Carrying out broken furniture and household items
○ Cleaning up outside and inside the home
Disaster volunteer centre is open.
In response to the 2024 Kumamoto earthquake, the town Social Welfare Council has opened a disaster volunteer centre.
If you want to request work from volunteers
We accept requests for advice about work related to earthquake damage, such as moving broken household items and cleaning up inside and outside homes.
For more details about how to apply, please check the article from the Social Welfare Council below.
If you want to join as a volunteer
We are recruiting volunteers on an ongoing basis. The volunteer centre is accepting applications now.
For more details about how to join as a volunteer, please check the article from the Social Welfare Council below.
Date 2026-08-05 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038077/index.html
Support
Changes to child welfare services in Mashiki following the 2024 Kumamoto earthquake
Following the 2024 Kumamoto earthquake, Mashiki is making changes to child welfare services. The location of infant health checks will change. A place for affected children to stay will open. From 4 to 6 August, people who can use the gathering space Kurumi no Mori（くるみの森）inside Hiroyasu Aijiuen（広安愛児園）will be expanded.
What to doCheck the latest information about changed facilities and services, such as infant health checks and places for children to stay.
Hiroyasu Aijiuen nursery
広安愛児園
ひろやすあいじえん / hiroyasuaijien
熊本県益城町古閑73
Open
The gathering space Kurumi no Mori（くるみの森）inside this facility will have an expanded user group from 4 to 6 August only.
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Information about the town's child welfare facilities response to the 2026 Kumamoto earthquake
https://www.town.mashiki.lg.jp/kiji0038062/index.html
The location for infant health checks is changing.
https://www.town.mashiki.lg.jp/kiji0038075/index.html
A space is opening for affected children (run by the certified NPO Katariba).
https://www.town.mashiki.lg.jp/kiji0038082/index.html
(Limited to 4–6 August) Expansion of who can use the gathering place Kurumi no Mori (inside Hiroyasu Aiji-en (child care facility)（広安愛児園）).
https://www.town.mashiki.lg.jp/kiji0038087/index.html
Date 2026-08-04 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.mashiki.lg.jp/list00502.html
Support
Tsudoi no Hiroba Kurumi no Mori expands care for infants from August 4–6
The facility Tsudoi no Hiroba Kurumi no Mori（つどいの広場くるみの森） inside Hiroyasu Aiji-en（広安愛児園） will temporarily accept infants and toddlers before school age and their parents from August 4–6, 2026. Normally it serves children aged roughly 0 to under 3 years old. During this period, it will also accept children up to school age, including those currently unable to attend kindergarten or nursery due to the earthquake. Only people who live in Mashiki town or are visiting relatives there can use it. Hours are 10 a.m. to 3 p.m. Capacity is roughly 10 groups. You must call 090-8000-0445 to book before you visit.
What to doYou must call 090-8000-0445 to book before you visit.
Hiroyasu Aiji-en nursery
広安愛児園
ひろやすあいじえん / hiroyasuaijien
熊本県益城町古閑73
Open
Home to Tsudoi no Hiroba Kurumi no Mori. Open Monday to Friday, 9:30 a.m. to 3:30 p.m. Phone reservations required: 090-8000-0445. Temporary care August 4–6, 10 a.m. to 3 p.m. Roughly 10 groups.
Affected districts
- 古閑こが / kogaFacility location (Mashiki town, Koga 73). For residents of Mashiki town or people visiting relatives.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Tsudoi no Hiroba Kurumi no Mori（つどいの広場くるみの森） inside Hiroyasu Aiji-en nursery（広安愛児園） will temporarily expand who it accepts during the period below.
Tuesday, August 4, 2026 to Thursday, August 6, 2026
Normal times: infants and toddlers roughly aged 0 to under 3 years old and their parents.
During the dates above only:
• Infants and toddlers roughly aged 0 to before school age and their parents.
• Children who are enrolled in kindergarten or nursery but are not currently accepted there because of the earthquake and their parents can also use this service.
※ You must live in Mashiki town or be visiting relatives there to use it.
You must call Tsudoi no Hiroba Kurumi no Mori at 090-8000-0445 before you visit to book. After we confirm your booking, you can come.
Tsudoi no Hiroba Kurumi no Mori（つどいの広場くるみの森） (inside Hiroyasu Aiji-en nursery（広安愛児園）)
Address: 〒861-2234 Mashiki town（益城町） koga（古閑） 73
Open Monday to Friday, 9:30 a.m. to 3:30 p.m.
Phone: 090-8000-0445 (during opening hours above only)
Date 2026-08-04 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038087/index.html
Support
Free rental housing for people affected by the 2024 Kumamoto earthquake
Kumamoto Prefecture will provide private rental housing free of charge to people whose homes were completely or partially destroyed in the 2024 Kumamoto earthquake and who cannot secure housing by themselves. The stay is generally for up to 2 years. The prefecture pays for rent, deposit, key money, and insurance within set amounts. Apply or ask for advice at the welfare department of Mashiki Town Hall.
What to doIf your home was damaged, first contact the welfare department at Mashiki Town Hall, 1st floor, window 7 (☎096-234-6113).
Mashiki Town Hall welfare department
益城町役場福祉課
Open
1st floor, window 7. Applications, advice, and document submission. ☎096-234-6113
Affected districts
- 益城町Eligible as a Disaster Relief Law designated municipality.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Rental emergency housing（みなし仮設住宅）
Kumamoto Prefecture provides private rental housing free of charge to people whose homes were completely destroyed or worse by the 2024 Kumamoto earthquake and who cannot secure housing by themselves.
For detailed information about the program, see the documents below.
Information for affected people on rental emergency housing (PDF: 221KB)
https://www.pref.kumamoto.jp/uploaded/attachment/315959.pdf
Questions about the program and where to submit documents: Mashiki Town Hall welfare department（益城町役場福祉課）. First, contact the Mashiki Town Hall welfare department（益城町役場福祉課） window.
You must meet all of the following four conditions:
1. At the time of the disaster, you lived in a city or town where the Disaster Relief Law applies. (益城町 is eligible.)
2. Because of this disaster, you meet any of the following:
a. Your home was completely destroyed, completely burned, or washed away, and you have no home to live in.
b. Your home is partially damaged (including medium or major partial damage) but cannot be used again, so you must demolish it.
c. Your home may be damaged again by aftershocks or other disasters; water, electricity, gas, or roads are cut off; or you are under evacuation orders due to landslides or similar. The city or town mayor says you cannot live in your home for a long time.
d. You are using the emergency repair program under the Disaster Relief Law, your home is half-damaged or worse, and repairs will take more than one month.
e. Other cases that Kumamoto Prefecture and the national government have agreed you must move into housing.
3. You have no other home to live in and cannot secure housing by yourself.
4. You are not using the debris removal program under the Disaster Relief Law.
Eligible rental emergency housing
1. A home in Kumamoto Prefecture with monthly rent at or below the amounts below:
(Homes over these amounts are not approved. You cannot pay the extra yourself.)
3. A real estate agent helped you find the home.
4. The home has confirmed earthquake resistance, as a rule.
Stay period: Up to 2 years from the move-in date.
You must move out quickly once you have a permanent home or after water and other services are restored.
If you use the emergency repair program at the same time, the repair period is generally up to 6 months from when you apply for repairs.
The prefecture pays for rent, plus exit repair costs (deposit), key money, and insurance within set amounts.
The prefecture buys insurance for everyone together.
You, the landlord, and the prefecture must sign a three-party contract. The prefecture is the tenant.
If you and the landlord already signed a contract and moved in on or after July 28, 2024, you can sign a new three-party contract and get back part of what you paid that the prefecture should cover.
Single-person household: up to 55,000 yen per month
Two-person household: up to 65,000 yen per month
Three to four-person household: up to 95,000 yen per month
Five or more-person household: up to 130,000 yen per month
Children under school age do not count toward the number of people. If there are two or more such children, count each as 0.5 people.
Application and inquiries
益城町 Town Hall welfare department, community welfare section ☎ 096-234-6113
The office staff give detailed explanations. Come to the 1st floor welfare department, window 7 first.
Kumamoto Prefecture rental emergency housing implementation rules (PDF: 617KB)
https://www.pref.kumamoto.jp/uploaded/attachment/315960.pdf
Kumamoto Prefecture rental emergency housing administrative handbook (PDF: 645KB)
https://www.pref.kumamoto.jp/uploaded/attachment/315961.pdf
Application forms (other file: 129KB)
https://www.pref.kumamoto.jp/uploaded/attachment/315962.zip
Date 2026-08-04 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038089/index.html
Town facility opening and closing status (updated as needed)
Due to the earthquake, town facilities are closed or have limited use. Some facilities will reopen from August 4 and 5, but Kizuna Arena Mashiki remains closed as it is being used as an evacuation shelter. Check the status of each facility before visiting.
What to doCheck the opening status of the facility you want to use before you visit.
Minaterasu information and exchange centre (library)
交流情報センターミナテラス（図書館）
Closed
Closed temporarily until Friday, August 7. Will reopen after safety inspection is complete.
Hapinesu health and welfare centre
保健福祉センターはぴねす
Closed
Closed for the time being.
Children's hall
児童館
Closed
Closed for the time being.
Kataru community centre
地域共生センターカタル
Open
Reopens from Wednesday, August 5.
Nijiiro reconstruction and town development centre
復興まちづくりセンターにじいろ
Open
Reopens from Wednesday, August 5.
Town cultural hall
町文化会館
Open
Facilities other than the main hall reopen from Tuesday, August 4. The hall is planned to reopen on Saturday, August 8.
Shiken women memorial hall
四賢婦人記念館
Open
Reopens from Tuesday, August 4.
Iino branch
飯野分館
Open
Reopens from Tuesday, August 4.
Tsumori branch
津森分館
Open
Reopens from Tuesday, August 4.
Fukuda branch
福田分館
Open
Reopens from Tuesday, August 4. The Japanese-style room will not be available for the time being due to disaster response.
Town grounds
町民グラウンド
Closed
Closed for the time being due to earthquake damage. School district grounds are planned to reopen from Tuesday, August 4.
Kizuna Park Mashiki (town comprehensive sports park)
キズナパーク益城（町総合運動公園）
Closed
Damage inspection will be conducted. Will announce the reopening date once decided.
Kizuna Arena Mashiki
キズナアリーナ益城
Closed
Reopening date not yet set because it is being used as an evacuation shelter.
Town facility opening information
We tell you about town facility opening information. (Updated regularly)
Community Exchange Information Centre Minaterrace (Library)（交流情報センターミナテラス（図書館））
Closed as of August 7 (Friday). We will tell you reopening information as soon as safety checks are done.
Health and Welfare Centre Hapiness（保健福祉センターはぴねす） and Children's Centre（児童館）
Community Symbiosis Centre Katarl（地域共生センターカタル）
Recovery and Town-building Centre Nijiiro（復興まちづくりセンターにじいろ）
From August 4 (Tuesday), facilities other than the hall will reopen. Hall reopening is planned for August 8 (Saturday).
Four Wise Women Memorial Hall（四賢婦人記念館）
Reopens August 4 (Tuesday).
Town community centres branch
Iino Branch Library（飯野分館）, Tsumori Branch Library（津森分館）, and Fukuda Branch Library（福田分館） — three branches will reopen August 4 (Tuesday).
However, Japanese-style rooms at Fukuda Branch Library（福田分館） cannot be used for now because of disaster response.
Town People's Ground（町民グラウンド） will close for now because of earthquake damage. (School district ground is planned to reopen August 4 (Tuesday))
Use will restart from Wednesday 5 August.
Town facility opening information (as of August 4)
Kizuna Park Mashiki (town comprehensive sports park)（キズナパーク益城（町総合運動公園）） and connected facilities (Kizuna Arena Mashiki（キズナアリーナ益城）, etc.)
Kizuna Arena Mashiki（キズナアリーナ益城） is being used as an evacuation shelter, so the reopening date is not yet set. Damage inspection will also be conducted for other facilities.
We will announce the reopening date once it is decided.
Date 2026-08-04 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038058/index.html
Shioi Natural Park is open as usual (after the 2024 Kumamoto earthquake)
Shioi Natural Park（潮井自然公園）is open as usual even after the 2024 Kumamoto earthquake. However, aftershocks are continuing, so please be very careful when you visit. The water area, campground, and Four Wise Women Memorial Hall（四賢婦人記念館）are also available.
What to doPlease use the park carefully, paying close attention to aftershocks. You need a reservation to use the campground.
Shioi Natural Park
潮井自然公園
Open
Aftershocks are continuing, so care is needed when using the park. Toilets (including a multi-purpose toilet) and vending machines are available. About 100 parking spaces (including accessible parking). The road on the settlement side is very narrow, so please try to enter from the airport side.
Four Wise Women Memorial Hall
四賢婦人記念館
Status unknown
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Park opening status after the 2024 Kumamoto earthquake
Currently Shioi Natural Park（潮井自然公園） is open as usual. However, aftershocks are also continuing, so please be very careful when you visit.
Shioi Natural Park（潮井自然公園） reborn after the Kumamoto earthquake
Shioi Park（潮井公園）has been loved by the local area for a long time. In 2013, the area was made larger, and work began on making it Shioi Natural Park（潮井自然公園）. But the Kumamoto earthquake caused serious damage, and the park had to close.
After that, as the town recovered, the building work started again. The idea was: "A park where more people can enjoy it — keeping the charm of Shioi from the past, but also using the new charm that was born after the Kumamoto earthquake." New facilities opened in stages.
And in 2024, the water area fully opened, bringing another new charm.
We will keep working on the park's facilities and the roads that lead to it.
Facilities at Shioi Natural Park（潮井自然公園）
A big play structure with several slides, climbing frames, and other fun things to play on.
Small children can also enjoy the "play equipment for young children" next to it.
An area where you can enjoy the clear water that flows from Shioi water source, water plants, and animals.
You can also go behind the waterfall — a perfect place for photos.
In summer, fireflies also fly around here, showing how clear the water is.
For more details on how to use the water area and the rules:
Please see the water area opening information.
After playing on the big play structure and in the water area, how about a barbecue at the campground?
You need a reservation to use it.
For more details on reservations and things to be careful about when using it:
Please see the campground opening information.
Shioi Shrine（潮井神社）(old Shioi Shrine, Fudakawa fault zone at sugidou（杉堂）)
Current Shioi Shrine（潮井神社）
Shioi Shrine（潮井神社）, loved by local people as "Shioi-san", was damaged in the Kumamoto earthquake. Its main hall was named and saved as a natural monument: the Fudakawa fault zone at sugidou（杉堂）. Later, in June 2025, a new Shioi Shrine（潮井神社）was built on the same grounds.
Four Wise Women Memorial Hall（四賢婦人記念館）
https://kumamoto-museum.net/shikenfujin/
The Yajima four sisters — the "Four Wise Women" — worked hard to improve women's place in modern Japan, and laid the ground for today's equal society for men and women.
This hall shows materials about the Yajima family and Tokutomi Soho.
For more details on how to visit:
Please see Four Wise Women Memorial Hall（四賢婦人記念館） (outside link).
〒861-2205 Mashiki town sugidou（杉堂） 1342
The access map is below. The road on the settlement side is very narrow, so please try to enter from the airport side.
Toilets (including a multi-purpose toilet), vending machines ※ water is only at the toilets.
About 100 spaces (accessible parking available)
Date 2026-08-03 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.mashiki.lg.jp/kiji0035566/index.html
Support
Emergency repair help for damaged homes (up to 56,400 yen)
Homes damaged in the 2024 Kumamoto earthquake — half-destroyed or similar — will get emergency repair help under the disaster relief law. This stops rain and water damage getting worse. Mashiki town pays the repair company directly, up to 56,400 yen. Repairs must finish by 7 August 2024 (10 days after the earthquake), but this may be extended.
What to doGet photos of the damage and a rough cost for repairs. Then talk to Mashiki town's emergency repair advice form or the Urban Planning Division (phone 096-286-3340) before you start. (Repairs already paid for do not qualify.)
We help pay for emergency repairs to homes damaged in the 2026 Kumamoto earthquake
We offer emergency repair support under the Disaster Relief Act to people affected by the 2026 Kumamoto earthquake.
The Disaster Relief Act was applied to Mashiki town on 28 July 2026 (announced by the Cabinet Office at 28 July 2026 in the evening)
Emergency repair support (overview)
We quickly repair homes to prevent water damage from getting worse. We repair the roof, outside wall, door, window, window frame, and other necessary parts.
Mashiki town pays the repair company directly, up to 56,400 yen per household.
Blue sheet covering the roof where it leaks or might leak.
Blue sheet or plywood patched over broken outside walls or windows to keep out wind and rain.
Safety net hung below apartment building walls (tiles or mortar) that might fall, to protect people walking below.
About the emergency repair system to prevent home damage from getting worse (PDF: 586.4 kilobytes)
https://www.town.mashiki.lg.jp/kiji0038081/3_8081_27050_up_l71j4pn4.pdf
You live in a home that is "half-destroyed", "half-burned" (from large-scale half-destroyed to half-destroyed) or "about half-destroyed", caused by the disaster.
If water is not kept out, the home damage will get much worse.
Exception: If your home is completely destroyed or burned but can be lived in again after repair, and you plan to keep living there, you can get help.
Buildings that can get help
Only homes (buildings where people live) can get help. Sheds, storage buildings, and parking areas cannot.
If you live in a rented home
You can get help even if you live in a rented home (tenant).
You need help to keep out water until the owner repairs the home, and you plan to keep living there. (You must get the owner's permission first.)
If two or more households live in the same home
The limit is 56,400 yen per household (the same limit shared between households).
But if each household is registered as a separate resident and receives a separate damage certificate, each household gets 56,400 yen.
The limit is 56,400 yen per household.
This includes the cost of all materials (blue sheets, rope, sandbags) and labour, plus office costs.
Step 1: Talk to Mashiki town
Please get this information ready and contact us.
Please use the emergency repair advice form (external link) for this talk.
The address of the damaged home, your name, and how to reach you.
Photos showing the damage
Photos that show the roof, wall, or window is broken through, and water will get in when it rains.
Or photos that show people walking near the home might be in danger.
The type of repair work planned and how much it will cost (you can give an estimate).
Step 2: Talk to a repair company
Choose a repair company and ask for a price estimate. If the estimate takes a long time, you can check the work and rough cost.
If the repair costs more than 56,400 yen, you pay the extra.
Mashiki town's payment to the repair company can take a long time because of how we process contracts. We ask for your patience.
List of Mashiki town Construction Industry Association (for reference) (PDF: 205.4 kilobytes)
(You can apply with any repair company that can do the work, not just the associations listed).
Please send these documents.
Emergency repair application form
Price estimate for the repair
If your application is approved, Mashiki town asks the repair company to start work. We will contact you to tell you the work has started.
When the repair is finished, the repair company sends Mashiki town a completion report, photos (before and after), and a bill.
Mashiki town pays the repair company directly based on the completion report and bill.
Email: syuuri@town.mashiki.lg.jp
Open 9 a.m. to 5 p.m. (closed Saturday, Sunday, holidays, and other days when the office is closed)
The repair must be finished by 8 August 2026 — that is 10 days after the earthquake.
We are talking with Kumamoto Prefecture about this deadline now. (In the past, deadlines have been extended.)
For people applying (forms for applicants)
Form 1: Application for emergency repair to prevent home damage from getting worse (Word: 41.7 kilobytes)
https://www.town.mashiki.lg.jp/kiji0038081/3_8081_27053_up_ow205dhw.docx
Form 1-2: Damage report (Word: 36.2 kilobytes)
https://www.town.mashiki.lg.jp/kiji0038081/3_8081_27054_up_337h867l.docx
For completion reports (forms for repair companies)
Form 5-1: Completion report (Word: 32.8 kilobytes)
https://www.town.mashiki.lg.jp/kiji0038081/3_8081_27055_up_c33iil36.docx
Form 5-2: Photos of the repair (before and after) (Word: 37 kilobytes)
https://www.town.mashiki.lg.jp/kiji0038081/3_8081_27056_up_mnk2jc0v.docx
Repair companies please read this information.
For repair companies in the 2026 Kumamoto earthquake (for towns and cities) (PDF: 413.2 kilobytes)
https://www.town.mashiki.lg.jp/kiji0038081/3_8081_27057_up_0k0c1rks.pdf
Reference: general information on disaster response — the Mashiki town（益城町） disaster prevention website, and others.
We cannot help you pay for repairs you have already paid for. Please talk to us BEFORE you pay.
Help for "emergency repair" of damaged homes（被災した住宅の「緊急修理」） (updated 5 August; draft invoice form added)
[Draft invoice] if cost is over the limit（上限額を超える場合） (PDF: 50.4 kilobytes) *Added 5 August (use this as a guide even if cost is under the limit.)
Date 2026-08-03 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038081/index.html
Lifelong Learning Classes Cancelled or Suspended in August Due to Kumamoto Earthquake
Due to the impact of the Kumamoto earthquake, all lifelong learning classes run by the Mashiki Town Board of Education in August will be cancelled or suspended. The classes affected are Mashiki College, Hometown Curator, Abacus, Introduction to Rakugo, and Family Education Support classes, which were scheduled to be held at the Community Coexistence Centre Kataru. Information about classes resuming from September onwards will be announced separately.
What to doDo not attend the classes scheduled for August. Check for separate announcements about when classes will restart from September onwards.
Community Coexistence Centre Kataru（地域共生センターカタル）
地域共生センターカタル
Closed
All lifelong learning classes in August are cancelled or suspended.
Lifelong learning classes run by the Mashiki Town Board of Education（益城町教育委員会）will be cancelled or suspended in August.
The following classes scheduled to be held at Community Coexistence Centre Kataru（地域共生センターカタル） are cancelled or suspended because of the 2024 Kumamoto earthquake：
Classes from September onwards will be announced later.
• Mashiki College（益城カレッジ）(Session 7: Mashiki and Taiwan)
Tuesday, 25 August, 2.00 pm to 4.00 pm, Kataru Training Room 1（カタル第１研修室）→ Cancelled
• Hometown Curator（ふるさと学芸員）(Four Wise Women Lecture)
Friday, 7 August, 2.00 pm to 4.00 pm, Kataru Training Room 1（カタル第１研修室）→ Suspended
Friday, 21 August, 2.00 pm to 4.00 pm, Kataru Training Room 1（カタル第１研修室）→ Suspended
Friday, 7 August, 10.00 am to 12.00 noon, Kataru Training Room 1（カタル第１研修室）→ Suspended
Friday, 21 August, 10.00 am to 12.00 noon, Kataru Training Room 1（カタル第１研修室）→ Suspended
• Introduction to Rakugo（落語入門）
Wednesday, 19 August, 2.00 pm to 4.00 pm, Kataru Training Room 1（カタル第１研修室）→ Suspended
• Enjoy Parenting! Family Education Support Class（楽しく子育て！家庭教育支援講座）(Mind Care and Mindfulness)
Thursday, 6 August, 10.00 pm to 11.30 pm, Kataru Training Room 1（カタル第１研修室）→ Cancelled
We sincerely apologize for the inconvenience caused. Thank you for your understanding.
Date 2026-08-03 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038056/index.html
Support
Pregnancy, birth, and childcare information from the 2026 Kumamoto earthquake
After the Kumamoto earthquake, the town has updated information about how child welfare facilities will operate and where infant health checks will be held. People who are pregnant, giving birth, or raising children should check the latest information.
What to doThe venue for infant health checks has changed. If you have an appointment, please check the new location.
Affected districts
- 宮園みやぞの / miyazonoThis is where the Mashiki Town Office is located.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
About how town child welfare facilities will operate after the 2026 Kumamoto earthquake (notice)
https://www.town.mashiki.lg.jp/kiji0038062/index.html
We are changing the venue for infant health checks
https://www.town.mashiki.lg.jp/kiji0038075/index.html
2027 Mashiki Town licensed childcare facility admission guide (applications start 16 October 2026)
https://www.town.mashiki.lg.jp/kiji0038035/index.html
Date 2026-08-03 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.mashiki.lg.jp/list00301.html
How child care facilities in Mashiki town are responding after the Kumamoto earthquake (from 8 August onwards)
After the Kumamoto earthquake on 28 July 2024, how care facilities in Mashiki town operate will change. From 8 August (Tuesday) onwards, each facility will respond as shown below. Some facilities will return to normal care. However, if tap water is cloudy, you may need to bring lunch boxes. Mashiki town children's hall and free space will close for now.
What to doCheck how the facility you use is responding. If you need to bring lunch boxes, please prepare them.
Nursery 1
第１保育所
Status unknown
Nursery 2
第２保育所
Status unknown
Nursery 3
第３保育所
Status unknown
Nursery 5
第５保育所
Status unknown
Hiroyasu nursery
ひろやす保育園
Status unknown
Hiroyasu West nursery
ひろやすにし保育園
Status unknown
Hirosaki nursery
広崎保育園
Status unknown
Airport nursery
空港保育園
Open
Available as temporary care facility
Nozomi-no-oka nursery
のぞみの丘保育園
Status unknown
Ajisai nursery and kindergarten
あじさい保育幼稚園
Status unknown
Kokoro nursery
保育園こころ
Status unknown
Hanaemi nursery
はなえみ保育園
Open
Returns to normal care. Nanaboshi room (temporary care) also available
Airport nursery 3
第三空港保育園
Status unknown
Hirosaki-no-mori nursery
広崎の杜保育園
Status unknown
Airport nursery 2
第二空港保育園
Status unknown
Kokoro-ko-no-mori nursery
こころっこの森保育園
Status unknown
Hibiki-no-sora nursery
ひびきのそら保育園
Status unknown
Mashiki kindergarten
益城幼稚園
Open
Normal care at Mashiki kindergarten
Himawari nursery
ひまわり保育園
Open
Mitsubachi room (temporary care) available
Nanohana nursery
なのはな保育園
Status unknown
Mashiki town children's hall and free space (health and welfare centre lounge)
益城町児童館・フリースペース（保健福祉センターラウンジ）
Closed
Closed for now
Meeting place in the community living centre "Kataru"
地域共生センター「カタル」内 【つどいの広場】
Open
Open Monday to Friday. Closed Saturday, Sunday, and public holidays
Hiroyasu Aiji-en (hirosaki)
広安愛児園
ひろやすあいじえん / hiroyasuaijien
熊本県益城町古閑73
Open
Kumomi-no-mori meeting place operates as usual (open Monday to Friday, closed Saturday, Sunday, and public holidays)
Airport school club 2
第二空港学童クラブ
Open
All 12 school after-school clubs open (some restrictions on which facilities can be used)
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We apologize for the worry and inconvenience to all guardians and users. We ask for your understanding and cooperation.
Hiroyasu nursery（ひろやす保育園）
Hiroyasu West nursery（ひろやすにし保育園）
Nozomi-no-oka nursery（のぞみの丘保育園）
Ajisai nursery and kindergarten（あじさい保育幼稚園）
Airport nursery 3（第三空港保育園）
Hirosaki-no-mori nursery（広崎の杜保育園）
Airport nursery 2（第二空港保育園）
Kokoro-ko-no-mori nursery（こころっこの森保育園）
Hibiki-no-sora nursery（ひびきのそら保育園）
Mashiki kindergarten（益城幼稚園）
Himawari nursery（ひまわり保育園）
Nanohana nursery（なのはな保育園）
Mashiki town children's hall and free space (health and welfare centre lounge)（益城町児童館・フリースペース（保健福祉センターラウンジ））
Meeting place in the community living centre "Kataru"（地域共生センター「カタル」内 【つどいの広場】）
Kumomi-no-mori meeting place in Hiroyasu Aiji-en (hirosaki)（広安愛児園）
Open as usual (open Monday to Friday, closed Saturday, Sunday, and public holidays)
Normal care at Mashiki kindergarten（益城幼稚園）
Normal care at Hanaemi nursery（はなえみ保育園）
Care facilities will return to normal care, but some facilities may ask you to bring lunch boxes because tap water is cloudy. Please understand this in advance.
From 8 August (Tuesday) onwards
Following the earthquake that happened on 28 July 2024, from 8 August (Tuesday) onwards we will handle the following facilities as shown in the table below. The safety of children and staff comes first.
From 8 August (Tuesday) onwards
Temporary care facilities (4 facilities)
Himawari nursery（ひまわり保育園） Mitsubachi room, Airport nursery（空港保育園）, and Hanaemi nursery（はなえみ保育園） Nanaboshi room are available
School after-school clubs (12 facilities)
All clubs open (some restrictions on which facilities can be used)
Airport school club 2（第二空港学童クラブ）
Date 2026-08-03 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038062/index.html
UrgentWater
Emergency water supply by tanker truck is running (some locations have ended)
Following the 2024 Kumamoto earthquake, emergency water supply is being provided. However, water supply has ended as of 8 p.m. on August 3 at two locations: Community Sharing Centre Kataル (Kiyama 592) and Health and Welfare Centre Hapinesu (Souryou 1470).
What to doIf you need water, do not go to the locations where supply has ended. Please check other water supply points that are still operating.
Community Sharing Centre Kataル
地域共生センターカタル
Closed
Water supply ended at 8 p.m. on August 3. Address: Kiyama 592
Health and Welfare Centre Hapinesu
保健福祉センターはぴねす
Closed
Water supply ended at 8 p.m. on August 3. Address: Souryou 1470
Affected districts
- 木山きやま / kiyamaWater supply at Community Sharing Centre Kataル ended at 8 p.m. on August 3
- 惣領そうりょう / souryouWater supply at Health and Welfare Centre Hapinesu ended at 8 p.m. on August 3
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Following the 2024 Kumamoto earthquake, emergency water supply is being provided.
Water supply ended at 8 p.m. on August 3 for the following locations:
· Community Sharing Centre Kataル（地域共生センターカタル） Address: kiyama（木山）592
· Health and Welfare Centre Hapinesu（保健福祉センターはぴねす） Address: souryou（惣領）1470
Date 2026-08-03 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038070/index.html
UrgentWater
Water quality test results — 3 August, 4 p.m.
Some areas have passed water safety checks. These are: Koan, Kiyama, part of Fukuda, and part of Tsumori. Iino, part of Fukuda, and part of Tsumori are still being tested. Until results come, do not drink tap water in those areas.
What to doPeople in areas still being tested should use stored water, bottled water, or water from water supply points instead of tap water until safety is confirmed.
Affected districts
- 広安Water quality safety confirmed.
- 木山きやま / kiyamaWater quality safety confirmed.
- 福田Safety confirmed in: Naiji, Kawagida, Yanagimizu, Kuroishisaki. Being tested: Hatanaka, Tanigawa, Fukuhara, Minami, Tanaka, Hiratao, Hiratanaka, Hiratashita, Hiratanishi, Hiratsakai.
- 津森Safety confirmed in: Kamichin, Doen, Tahara, Teranaka, Kitamuki, Shimochin. Being tested: Sugido, Kamikotani, Shimokotani.
- 飯野Being tested.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We report the water quality test results for some areas.
The following areas have passed water quality tests, and safety has been confirmed.
Areas where safety has been confirmed
広安, kiyama（木山）, part of 福田 (Naiji, Kawagida, Yanagimizu, Kuroishisaki), part of 津森 (Kamichin, Doen, Tahara, Teranaka, Kitamuki, Shimochin)
The following areas are being tested now. We ask for your patience until results are ready.
飯野, part of 福田 (Hatanaka, Tanigawa, Fukuhara, Minami, Tanaka, Hiratao, Hiratanaka, Hiratashita, Hiratanishi, Hiratsakai), part of 津森 (Sugido, Kamikotani, Shimokotani)
When test results are ready, we will tell you by town website and disaster radio.
Until safety is confirmed, we suggest you use stored water, bottled water, or water from supply points for drinking.
We apologize for the trouble. We ask for your understanding and help to keep you safe.
Please check for water supply locations where water trucks are giving out water.
Date 2026-08-03 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038080/index.html
UrgentEvacuation
Road Closure Information (as of 11:00 AM, July 30)
Due to the earthquake, 3 roads are closed: Fukuhara Hakamano Line（福原袴野線）(near Uchitera, risk of falling rocks), Town Road No. 20 First Land Readjustment Line（町道第一土地区画整理20号線）(residential retaining wall collapse), and Town Road Maehata Shimokirida Line（町道前畑下北田線）(house collapse). The road restrictions on the south side of Kiyama Bridge（木山橋）, Town Road Mazumi Uenozoe No. 1 Line（町道馬水上野添1号線）, and Town Road Soryo Fukutomi Line（町道惣領福富線）have been lifted.
What to doDo not enter any closed road sections. Check the PDF map for details on restricted locations.
Affected districts
- 木山きやまRoad restriction on the south side of Kiyama Bridge（木山橋）has been lifted.
- 惣領そうりょうRoad restriction on Town Road Soryo Fukutomi Line（町道惣領福富線）has been lifted.
- 福富ふくどみRoad restriction on Town Road Soryo Fukutomi Line（町道惣領福富線）has been lifted.
- 福原ふくはらFukuhara Hakamano Line（福原袴野線）near Uchitera（内寺）remains closed due to risk of falling rocks.
- 馬水まみずRoad restriction on Town Road Mazumi Uenozoe No. 1 Line（町道馬水上野添1号線）has been lifted.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Road closures due to the earthquake.
Here is the road closure information as of 11:00 AM on July 30.
・Fukuhara Hakamano Line（福原袴野線）(near Uchitera（内寺）— closed due to risk of falling rocks)
・Town Road No. 20 First Land Readjustment Line（町道第一土地区画整理20号線）(closed due to residential retaining wall collapse)
・Town Road Maehata Shimokirida Line（町道前畑下北田線）(closed due to house collapse)
The following road restrictions have been lifted.
・South side of Kiyama Bridge（木山橋）
・Town Road Mazumi Uenozoe No. 1 Line（町道馬水上野添1号線）
・Town Road Soryo Fukutomi Line（町道惣領福富線）
Please check the PDF below for map information and details.
Road restriction map as of 11:00 AM, July 30（通行規制HP用7.30.11時時点）(PDF: 606.7 kilobytes)
https://www.town.mashiki.lg.jp/kiji0038055/3_8055_27039_up_15s0isw3.pdf
Date 2026-07-31 · Last confirmed 2026-08-06 09:30 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038055/index.html
UrgentShelters
Shelter Open and Closed Status (as of 31 July 2026)
Due to the earthquake, the Town General Gymnasium（町総合体育館（キズナアリーナ益城））is open as a shelter. The Fukuda, Tsumori, and Iino branch halls of the Town Public Hall（町公民館）have been closed because no evacuees were there. Pets are not allowed.
What to doIf you need to evacuate, go to the Town General Gymnasium（町総合体育館（キズナアリーナ益城））. Pets are not allowed.
Town General Gymnasium (Kizuna Arena Mashiki)
町総合体育館（キズナアリーナ益城）
Open
Pets are not allowed.
Town Public Hall – Fukuda Branch
町公民館福田分館
Closed
Closed because no evacuees were there.
Town Public Hall – Tsumori Branch
〃 津森分館
Closed
Closed because no evacuees were there.
Town Public Hall – Iino Branch
〃 飯野分館
Closed
Closed because no evacuees were there.
Due to the earthquake, the following shelter is open.
Shelter: Town General Gymnasium（町総合体育館（キズナアリーナ益城））
The following shelters have been closed because no evacuees were there.
Town Public Hall – Fukuda Branch（町公民館福田分館）
Town Public Hall – Tsumori Branch（〃 津森分館）
Town Public Hall – Iino Branch（〃 飯野分館）
Date 2026-07-31 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038078/index.html
Support
Reporting Damage to Farmland and Agricultural Facilities, and Applying for Disaster Recovery
Mashiki Town is accepting damage reports and disaster recovery applications from farmers whose farmland or agricultural facilities (irrigation and drainage channels, farm roads, ponds, etc.) were damaged by the 2026 Kumamoto Earthquake. The deadline to apply for disaster recovery is Wednesday, 12 August 2026, at 5:00 p.m. Applications received after the deadline may not be eligible for national government subsidy programmes. Support for farmers who repair their own land is also being considered.
What to doIf your farmland or agricultural facilities were damaged, contact the Agriculture and Forestry Maintenance Section, Industry Promotion Division, Mashiki Town Hall（益城町役場 産業振興課 農林整備係）as soon as possible by phone: 096-286-3277. If you want repair work done, submit your application form by 12 August 2026.
Agriculture and Forestry Maintenance Section, Industry Promotion Division, Mashiki Town Hall
益城町役場 産業振興課 農林整備係
Open
Reception hours: weekdays, 8:30 a.m. to 5:15 p.m. Phone: 096-286-3277. This office distributes and accepts application forms.
The 2026 Kumamoto Earthquake has caused serious damage to farmland and agricultural facilities, and we understand this is having a major impact on farming.
The town will provide information and guidance on procedures as follows, in order to support affected farmers quickly.
We are now accepting damage reports for farmland and agricultural facilities.
If your farmland or agricultural facilities (irrigation and drainage channels, farm roads, ponds, etc.) were damaged in this earthquake, please contact the office below as soon as possible.
Understanding the extent of the damage is very important for planning recovery work and considering support measures from the national and prefectural governments.
Staff may visit your site to check the damage. Please cooperate if they do.
Examples of information to report:
Location (lot number) and area of damaged farmland.
Name, location, and condition of damaged agricultural facilities.
Photos showing the damage (if possible).
Agriculture and Forestry Maintenance Section, Industry Promotion Division, Mashiki Town Hall（益城町役場 産業振興課 農林整備係）
Reception hours: weekdays, 8:30 a.m. to 5:15 p.m.
We are now accepting disaster recovery applications for damaged farmland.
If your farmland damaged in this earthquake meets the disaster recovery requirements, repair work using national government subsidy programmes may be possible.
If you want repair work done, please complete the application process within the deadline.
Who can apply: farmers whose farmland was damaged by the 2026 Kumamoto Earthquake.
By 5:00 p.m. on Wednesday, 12 August 2026 (postmark accepted).
※ Please note: if you miss this deadline, it may not be possible to use national government subsidy programmes for recovery.
Fill in all required fields on the application form and submit it to the Industry Promotion Division, Mashiki Town（益城町産業振興課）in person or by post.
Application forms are available at the Industry Promotion Division counter, Mashiki Town Hall（益城町役場産業振興課）.
You can also download the form from the link below.
Farmland Disaster Recovery Application Form (Word file: 59.5 KB)
https://www.town.mashiki.lg.jp/kiji0038057/3_8057_26981_up_jyerizmt.doc
Please read the declaration on the application form carefully before submitting.
Please note: submitting an application does not guarantee that repair work will be carried out.
After you apply, staff will visit your site to inspect the damage. You may be asked to be present during the inspection.
You will need to pay part of the repair costs as a beneficiary contribution.
【Under consideration】 Support for farmers who repair their own farmland.
The town is considering providing a partial subsidy for costs when farmers repair their own earthquake-damaged farmland themselves.
We will announce details as soon as a decision is made.
Note: to receive a subsidy, you will need photos showing the damage, receipts, and itemised statements. Please keep these ready.
Date 2026-07-31 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038057/index.html
Support
Gathering Place Kurumi-no-Mori（つどいの広場 くるみの森）expands access on July 30–31 only (children up to preschool age, including those not accepted by kindergartens or nurseries)
The Gathering Place Kurumi-no-Mori（つどいの広場 くるみの森）inside Hiroyasu Aijien（広安愛児園）will expand access for 2 days only: Thursday 30 July – Friday 31 July 2026. Normally open to children aged 0–under 3 and their guardians, it will temporarily accept children from 0 up to preschool age and their guardians. This includes children who are enrolled in a kindergarten or nursery but are currently not being accepted there. The facility is open to people who live in Mashiki Town（益城町）or who are visiting their home there.
What to doYou must call (090-8000-0445) to book before you visit. Come only after your booking is confirmed.
Hiroyasu Aijien (child welfare facility)
広安愛児園
ひろやすあいじえん
熊本県益城町古閑73
Open
Gathering Place Kurumi-no-Mori（つどいの広場 くるみの森）is inside this facility. Opening hours: 10:00–15:00. Booking required: 090-8000-0445. On July 30–31 only, children up to preschool age and their guardians may use it.
Affected districts
- 古閑こがLocation of the Gathering Place Kurumi-no-Mori（つどいの広場 くるみの森）: 73 Koga, Mashiki Town（益城町古閑73）.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
The Gathering Place Kurumi-no-Mori（つどいの広場 くるみの森）inside Hiroyasu Aijien（広安愛児園）will temporarily expand the range of people it accepts, for the period shown below.
Thursday 30 July 2026 to Friday 31 July 2026.
2. Who can use the facility
Normal times: children roughly aged 0 to under 3, and their guardians.
During the above period only:
・ Children roughly aged 0 up to preschool age, and their guardians.
・ Children who are enrolled in a kindergarten or nursery but are currently not being accepted there, and their guardians, may also use the facility.
※ The facility is open to people who live in Mashiki Town（益城町）or who are staying there on a home visit.
6. How to use the facility
You must call the Gathering Place Kurumi-no-Mori（つどいの広場 くるみの森）at 090-8000-0445 to book before you visit. Come only after your booking is confirmed.
Gathering Place Kurumi-no-Mori（つどいの広場 くるみの森）— inside Hiroyasu Aijien（広安愛児園）.
Address: 73 Koga, Mashiki Town（益城町古閑73）, postal code 861-2234.
Open hours: Monday to Friday, 9:30 a.m. to 3:30 p.m.
Phone: 090-8000-0445 (during open hours only).
Date 2026-07-31 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038074/index.html
UrgentWater
Tap water is cloudy in some areas
Tap water is cloudy in some parts of Mashiki Town（益城町）. People in the affected areas are asked not to drink the tap water.
What to doIf your tap water looks cloudy, do not drink it.
Affected districts
- 一部の地域No specific area name is given in the article. This covers areas where tap water has become cloudy.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
This is an announcement from the Mashiki Town Water Center（益城町水道センター）.
At this time, tap water is cloudy in some areas（一部の地域）.
People in areas where the water is cloudy are asked not to use it as drinking water.
Date 2026-07-31 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038061/index.html
Support
A free space for children affected by the disaster — 'Everyone's Children's Room' is now open
Certified NPO Katariba（カタリバ） is offering a free space for children aged 4 to 18 (up to Year 12 of high school) who were affected by the disaster. It is located inside Mashiki Town Exchange Information Center（益城町交流情報センター）. While parents work on recovery and rebuilding, children can play and spend time freely. It is open from Friday 31 July to Friday 7 August, 9:30–16:00, including weekends.
What to doParents or guardians must register in advance using the URL in the announcement or the QR code on the flyer.
Mashiki Town Exchange Information Center
益城町交流情報センター
ましきちょうこうりゅうじょうほうせんたー
熊本県益城町木山236
Open
Open in the IT learning room. Friday 31 July – Friday 7 August, 9:30–16:00 (open on weekends too). For children aged 4–18. Children aged 3 and under must be accompanied by a parent or guardian. Advance registration required.
Everyone's Children's Room（みんなのこども部屋）
https://www.town.mashiki.lg.jp/kiji0038082/3_8082_27048_up_2eh8nnq7.pdf
Certified NPO Katariba（認定NPO法人カタリバ） is providing a fun and welcoming space for children affected by the disaster.
While parents and guardians are working on recovery and rebuilding, children can be looked after here and spend time playing or doing as they like.
Any child from age 4 up to Year 12 of high school (age 18) is welcome. Please see the details below.
Minaterasu — Mashiki Town Exchange Information Center（ミナテラス（益城町交流情報センター）） IT Learning Room
Friday 31 July – Friday 7 August ※ Open on weekends too.
Ages 4–18. ※ Children aged 3 and under must use the space together with a parent or guardian.
Please register using the URL below or the QR code on the flyer.
(A parent or guardian must complete the registration.)
Everyone's Children's Room（みんなのこども部屋） flyer (PDF: 444.6 KB)
https://www.town.mashiki.lg.jp/kiji0038082/3_8082_27048_up_2eh8nnq7.pdf
https://docs.google.com/forms/d/e/1FAIpQLScHc1FjHxMyJf3bHsCfunnozOqNuPTKMubK7-aCv5r5m4K0QQ/viewform (external link)
https://docs.google.com/forms/d/e/1FAIpQLScHc1FjHxMyJf3bHsCfunnozOqNuPTKMubK7-aCv5r5m4K0QQ/viewform
Date 2026-07-31 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038082/index.html
Baby and toddler health checks moved to Mashiki Town Hall (August)
The earthquake on 28 July 2026 damaged the Mashiki Town Health and Welfare Center（益城町保健福祉センター）. Toilets and other facilities cannot be used. Because of this, all baby and toddler health checks in August will be moved to Mashiki Town Hall（益城町役場）. The dates and call times stay the same as on your notice, but some parts of the checks will be shortened. Also, the dental checks for the 18-month and 3-year health checks will not be done as group checks. Each child must visit a dentist separately.
What to doGo to Mashiki Town Hall（益城町役場）for your baby or toddler health check in August. On the day of the dental check, follow the guidance given at the venue.
Mashiki Town Hall
益城町役場
Open
Alternative venue for August baby and toddler health checks. 3–4 month health check and 18-month health check on Tuesday 4 August. 3-year health check on Friday 7 August.
Affected districts
- 宮園みやぞのThe location of Mashiki Town Hall（益城町役場）(702 Miyazono, Mashiki Town).
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
The venue for baby and toddler health checks has changed.
The earthquake on 28 July 2026 damaged the Mashiki Town Health and Welfare Center（益城町保健福祉センター）. Toilets and other facilities cannot be used. Because of this, the baby and toddler health checks listed below will be moved to Mashiki Town Hall（益城町役場）in August. The dates and call times will stay the same as on your notice, but some parts of the checks will be shortened. We are sorry for the inconvenience. Thank you for your understanding and cooperation.
・Tuesday 4 August — 3 to 4 month health check
・Tuesday 4 August — 18-month health check
・Friday 7 August — 3-year health check
Mashiki Town Hall（益城町役場）(702 Miyazono, Mashiki Town)
The dental checks for the 18-month and 3-year health checks will not be done as group checks on the day. Each child must visit a dentist separately. You will be given guidance about this when you come for your health check.
Date 2026-07-31 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038075/index.html
Loan of school sports facilities is stopped due to the earthquake
Due to the earthquake, the loan of gymnasiums, sports grounds, and martial arts halls at elementary and junior high schools in the city has been stopped for now. The restart date will be announced later.
What to doIf you planned to use a facility, please do not submit a use application until a restart notice is issued.
The loan of sports facilities at elementary and junior high schools has been stopped.
Due to the earthquake, the loan of sports facilities（体育館・運動場・武道場）— gymnasiums, sports grounds, and martial arts halls — at elementary and junior high schools has been stopped for now.
A separate notice will be issued when use can restart.
Date 2026-07-30 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038068/index.html
Distribution of 'Kumamon' and other manhole cards suspended due to the 2026 Kumamoto Earthquake
Due to the 2026 Kumamoto Earthquake, distribution of Mashiki Town manhole cards ('Yurutto Mashiki Travel Diary' and 'Kumamon × Mashiki Town') has been suspended. No restart date has been decided yet. When a date is decided, it will be announced on the town's website.
What to doCheck the Mashiki Town website for information on when distribution will restart.
Mashiki Town Exchange and Information Center
益城町交流情報センター
ましきちょうこうりゅうじょうほうせんたー
熊本県益城町木山236
Closed
Manhole card distribution is suspended due to the 2026 Kumamoto Earthquake. No restart date has been decided.
Suspension of distribution due to the 2026 Kumamoto Earthquake disaster
Distribution of the 'Yurutto Mashiki Travel Diary' manhole card, which was planned for July 31, and distribution of the 'Kumamon × Mashiki Town' manhole card, which is currently being distributed, are both suspended due to the 2026 Kumamoto Earthquake.
No restart date has been decided. An announcement will be made on the website when it is decided.
Distribution location and hours
※ Distribution of the 'Yurutto Mashiki Travel Diary' is suspended due to the 2026 Kumamoto Earthquake.
Mashiki Town Exchange and Information Center Minaterrace（益城町交流情報センターミナテラス）: 8:30–12:00, 13:00–17:00
※ Distribution of 'Kumamon × Mashiki Town' is suspended due to the 2026 Kumamoto Earthquake.
(Weekdays) Mashiki Town Hall General Information Desk（益城町役場 総合案内所）: 8:30–12:00, 13:00–17:00
(Weekends and public holidays) Mashiki Town Hall Management Room（益城町役場 管理室）: 8:30–17:00
Date 2026-07-30 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.mashiki.lg.jp/kiji0037336/index.html
Kamimashiki 5-Town Consumer Affairs Consultation Room temporarily closed due to earthquake (July 30 – August 9)
Due to the 2026 Kumamoto Earthquake, the Kamimashiki 5-Town Consumer Affairs Consultation Room（上益城５町消費生活相談室） will be temporarily closed from July 30 to August 9. During this period, all consumer affairs consultations will stop, except for already-booked lawyer consultations.
What to doFor urgent consumer affairs consultations, please call the Consumer Hotline at "188".
Kamimashiki 5-Town Consumer Affairs Consultation Room
上益城５町消費生活相談室
Closed
Temporarily closed from July 30 to August 9. All consultations are stopped, except for already-booked lawyer consultations.
This is a notice from the Kamimashiki 5-Town Consumer Affairs Consultation Room（上益城５町消費生活相談室）.
Due to the 2026 Kumamoto Earthquake, the Kamimashiki 5-Town Consumer Affairs Consultation Room（上益城５町消費生活相談室） will be temporarily closed.
All consumer affairs consultations will stop from July 30 to August 9, except for already-booked lawyer consultations.
For urgent consultations, please use the Consumer Hotline（消費者ホットライン） at "188".
Date 2026-07-30 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038073/index.html
Daily life
Normal garbage will be collected as usual. Do not put disaster waste at garbage stations.
Disaster waste from the July 28 earthquake cannot be put at normal garbage stations. Normal burnable garbage and other regular waste will be collected on the usual scheduled days. Please store disaster waste temporarily at your home or other location.
What to doDo not put disaster waste at garbage stations. Please store it temporarily at your home or other location.
[Re-announcement] About normal garbage and disaster waste from the earthquake that occurred on July 28
About normal garbage and 'disaster waste from the earthquake that occurred on July 28'
Normal burnable garbage and other regular waste will be collected on the scheduled days.
Disaster waste caused by the earthquake that occurred on July 28 must be stored temporarily. Please do not put it at garbage stations（ごみステーション）, as it will get in the way of normal garbage collection.
Thank you for your cooperation.
Date 2026-07-30 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.mashiki.lg.jp/kiji0038048/index.html
Support
Disaster Volunteer Center will open
A Disaster Volunteer Center will open. People who want to volunteer and people who need help can use it.
What to doCheck the details of the Disaster Volunteer Center. Use it if you need help.
Disaster volunteer centre will open
https://www.town.mashiki.lg.jp/bousai/kiji0038077/index.html
Date 2026-06-18 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.mashiki.lg.jp/bousai/default.html
宇城市
Support
【August 2025 Heavy Rain Disaster】Special donation page for disaster support via furusato nōzei (hometown tax) now open
Uki City（宇城市）has opened a special furusato nōzei disaster support donation page for the August 2025 heavy rain disaster. Donations from people outside the city are now being accepted.
What to doIf you wish to make a disaster support donation, please visit the special furusato nōzei disaster support donation page.
Join the Uki City（宇城市）Hometown Supporters Group.
Uki City（宇城市）sends thank-you gifts full of local charm to everyone who donates from outside the city.
Many thank-you gifts are available depending on the amount you donate. Please choose the one you like.
Thank you for your continued support of Uki City（宇城市）.
Click the banner link below to open the furusato nōzei support donation page for Uki City（宇城市）.
Amazon furusato nōzei (external link)
https://www.amazon.co.jp/fmc/furusato/region/%E4%B9%9D%E5%B7%9E_%E6%B2%96%E7%B8%84/%E7%86%8A%E6%9C%AC%E7%9C%8C%E5%AE%87%E5%9F%8E%E5%B8%82/ref=s9_ot_cg_test_md4_w?pf_rd_m=AN1VRQENFRJN5&pf_rd_s=fresh-merchandised-content-10&pf_rd_r=D61NA6HMVF092951AHXF&pf_rd_t=0&pf_rd_p=4cc38869-3ea4-4c97-bfdd-459521fc0101&pf_rd_i=region-%E4%B9%9D%E5%B7%9E_%E6%B2%96%E7%B8%84
Uki City（宇城市）furusato nōzei guide
How to apply for furusato nōzei
https://www.city.uki.kumamoto.jp/toppage/furusato/2232898
The basics of furusato nōzei and how the process works
https://www.city.uki.kumamoto.jp/toppage/furusato/2232836
Furusato nōzei one-stop special exception system
https://www.city.uki.kumamoto.jp/toppage/furusato/2023786
Guide to the furusato nōzei "Local Government My Page" service
https://www.city.uki.kumamoto.jp/toppage/furusato/2233376
How furusato nōzei donations are used, current usage status, and list of donors
https://www.city.uki.kumamoto.jp/toppage/furusato/2232874
Frequently asked questions about furusato nōzei
https://www.city.uki.kumamoto.jp/toppage/furusato/2232881
【August 2025 Heavy Rain Disaster】Notice: Special disaster support donation page now open for furusato nōzei
https://www.city.uki.kumamoto.jp/toppage/furusato/2520094
Date 2026-08-06 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.uki.kumamoto.jp/toppage/furusato/2023809
UrgentEvacuation
Kumamoto earthquake on July 28, 2025 — latest information (updated July 29, 2:30 PM)
Latest information about the earthquake that happened around 4:27 PM on July 28, 2025. This page shows shelter opening status, water supply, charging, bathing support, water outage information, facility status, volunteer centers, and various support programs that people affected by the disaster need.
What to doCheck the latest information in each section about shelters and water and support. Get the help you need.
Ogawa disaster response center（小川防災拠点センター）
小川防災拠点センター
おがわぼうさいきょてんせんたー / ogawabousaikyotensentaa
熊本県宇城市小川町江頭100
Open
You can use the shower.
We will inform you of the latest response to the earthquake that occurred around 16:27 on July 28, 2025.
Toyota: Passable Roads Map (external link)
https://www.toyota.co.jp/jpn/auto/passable_route/map/%E2%97%87%E9%80%9A%E3%82%8C%E3%81%9F%E9%81%93%E3%83%9E%E3%83%83%E3%83%97
Honda: Traffic History Map (external link)
https://disaster-map.its-mo.com/
JR Kyushu Train Information (external link)
https://www.jrkyushu.co.jp/trains/info/kuma.html
Sanko Bus Operating Status (external link)
https://www.sankobus.jp/unkojokyo/
Kumamoto Bus Operating Status (external link)
https://www.kuma-bus.co.jp/
Public transport operations
About using facilities under the Board of Education (updated July 29, 2024)
https://www.city.uki.kumamoto.jp/toppage/important/2607146
Shelters are open (updated August 1, 2025)
https://www.city.uki.kumamoto.jp/toppage/important/2609102
※Shelter occupant list (updated daily around 8:00 a.m.)
https://www.city.uki.kumamoto.jp/toppage/important/2610320
Volunteers, material donations, and cooking support
About the opening of Uki City Disaster Volunteer Center (Uki City Social Welfare Council homepage)
https://www.shakyou-uki.jp/oshirase/12239/
Cancellation of events and health checks
Baby health checks and advice from August 4 to August 7 are cancelled (updated August 3, 2025).
https://www.city.uki.kumamoto.jp/iryo_fukushi/hoken/shindan/2609966
We are currently gathering volunteer needs to set up a disaster volunteer center, so recruitment of disaster volunteers is being prepared.
For now, we are ahead of schedule recruiting volunteers for shelter support, receipt and transport of supplies, and other work.
※For details, please visit the Social Welfare Council homepage above.
Reception phone number ☎080-5063-9672 ☎080-5063-9989
Shiranuhi Sea Fire Festival cancelled (updated August 3, 2025)
※Matsushashi Town Hometown Festival is undecided.
About roadside stations and products halls and other facilities
SanSan Uki-ko Misumi（サンサンうきっ子みすみ） Normal business
Agri Park Toyono Shiranuhi branch（アグリパーク豊野不知火店） Business to begin Thursday, August 6
SanSan Uki-ko Uki Saikan（サンサンうきっ子宇城彩館） Reduced business hours
Agri Park Toyono（アグリパーク豊野） Tent sales at the storefront
Mitsushio West Port（三角西港） Partly open from Saturday, August 1
※The former Takada Kaiso Store and former Mitsushio Summary Court (Hall of Law) are closed.
※The toilets of Uki City Products Hall (Saiko Minato Hall) are closed due to earthquake damage.
Kanegeta Hot Spring（金桁温泉） Business to begin Sunday, August 2
Wakamiya Beach (campground)（若宮海水浴場（キャンプ場）） Normal business
Heat illness and infection prevention
In times of disaster, prevent heat illness, economy class syndrome, and take care of your mouth health!
About infection prevention for the 2025 Kumamoto earthquake
https://www.pref.kumamoto.jp/soshiki/30/274612.html
Cooling shelters are available to prevent heat illness.
https://www.pref.kumamoto.jp/soshiki/49/275092.html
Prevent crime: Stay safe and at ease in shelters
https://www.pref.kumamoto.jp/soshiki/54/275028.html
Running shelters from a gender equality point of view
https://www.pref.kumamoto.jp/soshiki/56/274725.html
Watch out for food poisoning in shelters!
https://www.pref.kumamoto.jp/soshiki/30/274560.html
Alert: Watch out for scams and fraud
Watch out for scams that use the disaster!
https://www.pref.kumamoto.jp/soshiki/55/274698.html
Watch out for crime that uses the disaster!
https://www.pref.kumamoto.jp/soshiki/54/275111.html
Mental health care after the earthquake
https://www.pref.kumamoto.jp/soshiki/40/1700.html
If you are thinking about cooking support (updated August 3, 2025)
https://www.city.uki.kumamoto.jp/toppage/important/2610313
Roadside Station Uki（道の駅うき） Water is cut off. Toilets cannot be used.
Roadside Station Shiranuhi（道の駅不知火） Open for normal use. ※It is a waiting area for the Prefectural Police.
Traffic safety information
https://www.pref.kumamoto.jp/soshiki/54/274819.html
You can receive medical care at medical facilities without a My Number health insurance card or certificate of eligibility (updated August 3, 2025)
https://www.city.uki.kumamoto.jp/iryo_fukushi/hoken/kokuho/2607108
About temporary opening of city resident counters (updated August 3, 2025)
https://www.city.uki.kumamoto.jp/kurashi/sumai/juminhyo/2609997
About contact information for the Child Consultation Office (Child Center) (updated August 3, 2025)
https://www.city.uki.kumamoto.jp/kosodate/shienseido/2014999
A disaster response headquarters has been set up (updated July 28, 2025)
https://www.city.uki.kumamoto.jp/kurashi/bosaiinfo/bosai/2607030
For people affected by the disaster who want to evacuate to hotels and other places, we will provide accommodation facilities (updated August 4, 2025)
https://www.city.uki.kumamoto.jp/kurashi/sumai/sonota_sumai/2609591
You can apply for a reduction in passport fees (Updated August 4, Reiwa 8).
https://www.city.uki.kumamoto.jp/kurashi/sumai/2611693
[Uki Mayor Naohiro Suematsu] To the people affected by the disaster
https://www.city.uki.kumamoto.jp/toppage/important/2612010
Blue sheets (support supplies) will be distributed — update as of 4 August, Reiwa 8
https://www.city.uki.kumamoto.jp/toppage/important/2611778
Emergency evaluation of earthquake-damaged buildings — update as of 4 August, Reiwa 8
https://www.city.uki.kumamoto.jp/kurashi/sumai/2607344
For people who have arranged contractors and are putting up blue sheets — update as of 4 August, Reiwa 8
https://www.city.uki.kumamoto.jp/kurashi/sumai/2612294
For news media: Information about covering the Kumamoto earthquake (updated August 4)
https://www.city.uki.kumamoto.jp/toppage/important/2608181
We take applications for disaster victim certificates and disaster victim statements (updated August 5, 2025).
https://www.city.uki.kumamoto.jp/kurashi/bosaiinfo/sonota_bousai/2515854
Support for water, charging, and bathing (updated August 5, 2025).
https://www.city.uki.kumamoto.jp/toppage/important/2609744
Fees are waived for various certificates (updated August 5, 2025).
https://www.city.uki.kumamoto.jp/kurashi/sonota_kurashi/2611655
Notice of water cuts and water supply due to the earthquake (updated August 5, 2024).
https://www.city.uki.kumamoto.jp/kurashi/sumai/jogesuido/2606682
We start to take relief supplies again from 6 August (Updated 5 August 2025)
https://www.city.uki.kumamoto.jp/toppage/important/2610092
Agricultural committee meeting in August delayed (updated August 5)
https://www.city.uki.kumamoto.jp/jigyosha/sangyo/nogyo/nogyoiinkai/2612867
We accept disaster relief donations, contributions, and hometown tax donations related to the Reiwa 8 Kumamoto earthquake
Bringing disaster waste from homes (updated August 5, 2024)
https://www.city.uki.kumamoto.jp/kurashi/kankyo/gomi/2607719
We accept donations and gifts to local hometown tax (updated August 5, 2024)
https://www.city.uki.kumamoto.jp/toppage/important/2610597
Life support — window guide (Kumamoto Prefecture guide book) (disaster free phone line)
About showers (Ogawa Disaster Prevention Base Center（小川防災拠点センター）)
About showers (Ogawa Disaster Prevention Base Center（小川防災拠点センター）) (updated August 5)
Traffic restrictions (updated August 5)
https://www.city.uki.kumamoto.jp/kurashi/tsuko/2516394
Child support allowance status report paused (updated August 5)
https://www.city.uki.kumamoto.jp/kosodate/hitorioya/2613550
Date 2026-08-06 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.uki.kumamoto.jp/toppage/important/2606699
Daily life
We are opening temporary disaster waste sites. Bringing waste from homes.
Temporary sites are open where you can bring household disaster waste from the earthquake. Uki Clean Center（宇城クリーンセンター）accepts waste from 31 July to 7 August. Misumi B&G Ground（三角B&Gグラウンド）, Toyokawa Ground（豊川グラウンド）, Inagawa Ground（稲川グラウンド）, and the old Toyono Primary School site（旧豊野小学校跡地）accept waste from 8 August to 30 September. Misumi B&G Ground closes on 31 August. You need a document to prove who you are. You must sort the waste before you bring it.
What to doBring your driving licence or My Number Card. Sort your waste. Take it to the nearest temporary site.
Uki Clean Center
宇城クリーンセンター
Open
Open 31 July (Friday) to 7 August (Friday), 8:30 to 12:00 and 13:00 to 15:30 (open on weekends too). Types of waste accepted: A — large burnable waste, B — large non-burnable waste, C — non-burnable items, E — small electrical goods, F — burnable waste. You need a waiver request form, photos showing the damage, and a document that proves who you are (a disaster certificate is not needed).
Misumi B&G Ground
三角B&Gグラウンド
Open
Open 8 August (Saturday) to 30 September (Wednesday), 9:30 to 11:30 and 13:00 to 15:00. Closes on 31 August (Monday). Open on some weekends (8/8, 8/9, 8/29, 8/30, 9/26, 9/27). Closed on public holidays. You must bring a document that proves who you are.
Toyokawa Ground
豊川グラウンド
Open
Open 8 August (Saturday) to 30 September (Wednesday), 9:30 to 11:30 and 13:00 to 15:00. Open on some weekends (8/8, 8/9, 8/29, 8/30, 9/26, 9/27). Closed on public holidays. You must bring a document that proves who you are.
Inagawa Ground
稲川グラウンド
Open
Open 8 August (Saturday) to 30 September (Wednesday), 9:30 to 11:30 and 13:00 to 15:00. If you have a dump truck of 2 tonnes or larger, bring waste here or to the old Toyono Primary School site. Open on some weekends (8/8, 8/9, 8/29, 8/30, 9/26, 9/27). Closed on public holidays. You must bring a document that proves who you are.
Old Toyono Primary School site
旧豊野小学校跡地
Open
Open 8 August (Saturday) to 30 September (Wednesday), 9:30 to 11:30 and 13:00 to 15:00. If you have a dump truck of 2 tonnes or larger, bring waste here or to Inagawa Ground. Open on some weekends (8/8, 8/9, 8/29, 8/30, 9/26, 9/27). Closed on public holidays. You must bring a document that proves who you are.
Affected districts
- 小川町東小川おがわまちひがしおがわ / ogawamachihigashiogawa
- 豊野町糸石とよのまちいといし / toyonomachiitoishi
- 松橋町萩尾まつばせまちはぎお / matsubasemachihagio
- 松橋町南豊崎まつばせまちみなみとよざき / matsubasemachiminamitoyozaki
- 三角町波多みすみまちはた / misumimachihata
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
You cannot put computers in the city rubbish collection.
A — Large burnable waste (chests of drawers, sliding doors, carpets, and so on).
B — Large non-burnable waste (metal shelves, chairs, sofas, and so on).
C — Non-burnable items (pottery, glass, metal scraps, cans, bottles, and so on).
E — Small electrical goods (rice cookers, microwaves, hair dryers, and so on).
F — Burnable waste (tree wood must be 80 centimetres long or shorter, and 10 centimetres wide or smaller).
You must sort the waste into the types above.
Things that are not in the list above cannot go in. Please take them home. We are sorry.
Waiver request form（熊本地震） (PDF 297KB) — please fill in your address, name, and phone number before you come.
Photos that show the damage (the outside and inside of buildings, and so on) — you can take them on a phone or camera.
A document that proves who you are (a driving licence or My Number Card).
A disaster certificate is not needed.
At the temporary site, do what the staff tell you. Put the waste in the right place.
In most cases, you must unload the waste yourself.
If the weather is bad or we cannot take any more waste, we may stop. We will tell you on our website and so on.
Please follow the path so that other people can pass. Please think of the people who live near the site.
Please look at the leaflet below to see the order for unloading waste at the temporary site.
Disaster waste bringing leaflet（Uki Clean Center（宇城クリーンセンター）） (PDF 196KB).
https://www.city.uki.kumamoto.jp/resource.php?e=ece7f3faa2d7760e115aff8695a4bf98d0bc786a58c9612b00733721c31e791525a5f9f812fe9eaed28143368ce14b37
We send our deep sympathy to all those affected by the earthquake.
We are opening temporary storage sites for disaster waste from the earthquake.
July 31 (Friday) to August 7 (Friday)
Also open August 1 (Saturday) and August 2 (Sunday).
Uki Clean Center（宇城クリーンセンター）（宇城クリーンセンター（宇城市松橋町萩尾1775番地3））
8:30 AM–12:00 PM, 1:00 PM–3:30 PM
August 8 (Saturday) to September 30 (Wednesday)
Open on weekends: August 8 (Saturday), August 9 (Sunday), August 29 (Saturday), August 30 (Sunday), September 26 (Saturday), September 27 (Sunday)
Closed on national holidays.
Misumi B&G Ground（三角B&Gグラウンド）（三角B&Gグラウンド （宇城市三角町波多2864番地32）） Closes August 31 (Monday).
Toyokawa Ground（豊川グラウンド）（豊川グラウンド （宇城市松橋町南豊崎673番地1））
Inagawa Ground（稲川グラウンド）（稲川グラウンド （宇城市小川町東小川14番地））
Old Toyono Elementary School site（旧豊野小学校跡地）（旧豊野小学校跡地 （宇城市豊野町糸石3016番地））
9:30 AM–11:30 AM, 1:00 PM–3:00 PM
Difficult-to-process waste
Empty refrigerators, chests of drawers, and other items before bringing them.
○ ID (driver's license or My Number Card)
If you live outside Uki City and want to bring disaster waste from Uki City, you need a signed letter (any form) from the property owner.
At the entrance, staff will take photos of your ID and vehicle. Please understand this.
Letter of authorisation (for when someone other than a household member brings waste) (Word 30KB)
https://www.city.uki.kumamoto.jp/resource.php?e=ce557feec70de6ca67e5aeb3f776714727e240cf6179cb204fbdb55019232f56ae07588ad053e380ec51a4ea1d5b4617
Letter of authorisation (for when someone other than a household member brings waste) (PDF 262KB)
https://www.city.uki.kumamoto.jp/resource.php?e=ce557feec70de6ca67e5aeb3f776714727e240cf6179cb204fbdb55019232f56ae07588ad053e380ec51a4ea1d5b4617
Follow the guide's instructions at the site. Put your waste in the place you are told.
If you bring a truck 2 tons or larger, please use Inagawa Ground（稲川グラウンド） or the old Toyono Elementary School site（旧豊野小学校跡地）.
Please try to bring only one type of sorted waste in your vehicle if you can.
Cover your waste with a blue sheet or similar to keep it from flying during transport.
If we must close because of weather or because we are full, we will tell you by radio or on our website.
We are not responsible for accidents or injuries at the site.
Please see the leaflet below for information about the route to the temporary storage sites.
Uki City disaster waste temporary storage site leaflet (PDF 1,211KB)
https://www.city.uki.kumamoto.jp/resource.php?e=38e6193e6b61340b7ab86d70be05e33d026fec8ec83485b22357ad3a90e154ff82d36d6150ec863ac1a4a01f415ab2d9
0964-32-1111
tel:0964-32-1111
Updated on 6 August 2026.
On Thursday, 6 August 2026 at 14:30, people who have entered the Prefectural Road Yokoiri entrance up to that time will be the last to be accepted.
Date 2026-08-06 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.uki.kumamoto.jp/kurashi/kankyo/gomi/2607719
Message from the Uki City Mayor to people affected by the earthquake
One week after the earthquake, Uki City Mayor Naohiro Suematsu sends a message to people affected by the disaster. Electricity has been restored, but water shortages continue. We are working around the clock to restore everything as soon as possible. We have started taking disaster waste at Uki Clean Center（宇城クリーンセンター）, and we are calling on local administration districts to set up temporary storage sites.
People of Uki City, this is Mayor Naohiro Suematsu（末松直洋）.
First, I offer my deepest condolences to those who lost loved ones in this earthquake. I also express my heartfelt sympathy to their families. We are standing with all those who continue to live in evacuation shelters and face difficult lives. As a city, we are doing everything we can so you can return to normal life as soon as possible.
Today marks one week since the earthquake.
Many people are still living difficult lives in evacuation shelters.
Electricity has been restored, but water shortages continue. We are working with related organizations day and night to restore water service fully as soon as possible.
We will continue to do everything we can so you can return to safe, normal life quickly.
Knowing that clearing damaged homes will soon speed up, we have started accepting disaster waste at Uki Clean Center（宇城クリーンセンター）. We are asking administrative districts to set up temporary storage sites so people can easily bring their disaster waste.
With the help and support of heads of administrative districts and others, we are also working hard to recover the living environment quickly.
Since right after the earthquake, many local governments inside and outside Kumamoto Prefecture have sent staff to support recovery and rebuilding. We have also received warm supplies and encouraging words from many companies, organizations, and people across the nation. I thank you from the bottom of my heart.
The road to recovery will be long and difficult. But ten years ago, when the Kumamoto earthquake struck, we overcame hardship with help from many people and moved forward with rebuilding.
This time too, with help from the national and prefectural governments, local governments across the nation, private companies, various organizations, and many people, I am sure we can overcome this hardship and bring our hometown back to life strong again.
As a city, we will put our workers' full effort into helping you return to normal daily life as quickly as possible. This is our top priority.
People of Uki City, I know you face uncertain and difficult days. Please do not lose hope. Let us support each other, encourage each other, and overcome this hardship together.
Date 2026-08-06 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.uki.kumamoto.jp/toppage/important/2612010
Citizen Services window reopens temporarily from August 4
The citizen services window at Uki City Hall main office（宇城市役所本庁） in Matsuhashi town, closed after the 2024 Kumamoto earthquake, reopens temporarily from Tuesday, August 4, 2024. Hours are 9 am to 3 pm (closed weekends and holidays). Staff are reduced, so long waits are expected. Services include address changes, birth and death reports, certificates, passports, and My Number Card procedures.
What to doIf it is not urgent, please come another day. If you have urgent business, go to the citizen services window at Uki City Hall main office（宇城市役所本庁） in Matsuhashi town (front entrance only) between 9 am and 3 pm on weekdays.
Uki City Hall main office, Matsuhashi town
宇城市役所本庁（松橋町）
Open
Citizen services window only. Front entrance only. Hours: 9 am to 3 pm (closed weekends and holidays). Staff are reduced, so long waits are expected.
For those using the Citizen Services window
We are giving priority to damage to the building and disaster response, so we are reducing the number of available windows, reception hours, and staff. You may have to wait a long time.
If it is not urgent, please visit on another day.
Window: Citizen Services window at Uki City Hall Main Office (Matsushashi Town)（宇城市役所本庁（松橋町）） only
You can enter and leave only at the front entrance.
Here are the main services we can help with:
Address changes (moving in, moving, moving out, etc.)
Family records filing (birth, marriage, etc.)
Certificate issue (resident card, seal registration certificate, family record certificate, tax-related certificate)
Passport application and collection
My Number Card services (issue application, card face change, renewal, etc.)
Temporary car operation permit application
For more information, contact:
Citizen Services: 0964-32-1446
Tax Services, Resident Tax Division: 0964-32-1402
Tax Services, Property Tax Division: 0964-32-1487
The citizen services window, closed after the 2024 Kumamoto earthquake, reopens temporarily from Tuesday, August 4, 2024.
● From Tuesday, August 4, 2024 for some weeks
【Hours】 9 am to 3 pm (closed weekends and holidays)
Date 2026-08-05 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.uki.kumamoto.jp/kurashi/sumai/juminhyo/2609997
Support
Blue sheets given to homes with roof damage
Homes damaged in the 2024 Kumamoto earthquake are getting blue sheets to stop rain leaks and falling tiles. The sheets are handed out through your local ward chief. Each home can get up to 2 sheets.
What to doIf you want a blue sheet, call your local ward chief first.
We distribute blue tarps through ward leaders to homes where the earthquake damaged roof tiles. The tarps are emergency supplies to prevent water leaks and falling tiles.
Households whose roof tiles were damaged in the 2024 Kumamoto earthquake and need a blue tarp to protect the roof.
Up to 2 sheets per household.
① Contact your ward leader if you want a blue tarp.
② Your ward leader counts how many the ward needs and asks the city.
③ When the tarps are ready, your ward leader will give them to you.
Date 2026-08-05 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.uki.kumamoto.jp/toppage/important/2611778
Support
Important rules for groups giving out cooked food (from 8 August onwards)
If you give out cooked food to people hurt by the earthquake, from 8 August onwards your group must do everything on your own — find a place, get tools, and keep things clean. To stop food poisoning, talk to Uki Health Office（熊本県宇城保健所）before you start, and give them a food-giving checklist. City workers cannot help you find a place or keep lines in order.
What to doBefore you give out food, call Uki Health Office Environment Section（宇城保健所衛生環境課）at 0964-32-0598 and talk about your plans. Give them your food-giving checklist.
Ogawa Disaster Prevention Base Centre（小川防災拠点センター）
小川防災拠点センター
おがわぼうさいきょてんせんたー / ogawabousaikyotensentaa
熊本県宇城市小川町江頭100
Status unknown
Please check with the city office before you go.
Has information about shower machine use.
We have received many questions and offers about meal support for earthquake survivors.
From August 3 onwards, if you provide meals, your group must find a location that does not disturb evacuees and others, secure equipment, manage hygiene, and run everything yourselves. We ask you to be self-sufficient and independent.
City staff cannot help with finding a location, organizing lines, or other tasks. You must also dispose of garbage and leftover food yourselves.
You can see the number of evacuees at each shelter here. Some people are staying in cars or elsewhere, so the real number may be larger than the numbers shown. Please consider this when planning meals.
To prevent food poisoning, if you provide meals, take the notes below carefully and consult Kumamoto Prefecture Uki Health Center（熊本県宇城保健所） first. You must submit a meal preparation checklist to Kumamoto Prefecture Uki Health Center（熊本県宇城保健所）.
If you send by email or fax, always call the health center first. (You can submit by hand, email, or fax.)
Meal preparation checklist (Word 22KB)
Meal preparation checklist (PDF 283KB)
(Reference) Information for volunteers providing meals in the disaster zone (Kumamoto Prefecture website)
Notice from Uki Health Center
Information for volunteers providing food at shelters (PDF 103KB)
https://www.city.uki.kumamoto.jp/resource.php?e=9af32982f0cd80cdd9b3bf72bab5e54f891713126533c972f78c5be37d702902ad5069dfccc8f5bcd49db9dd700294c3
Watch out for food poisoning when disasters happen (PDF 90KB)
https://www.city.uki.kumamoto.jp/resource.php?e=f09e7ae0bcf3617b5f879fcf3d6d01eadfc794cd35abb994a19421c989fa195d211d5552261b168dfd583f1f87cd0aec
Uki Health Center Environmental Health Division（宇城保健所衛生環境課）
Phone: 0964-32-0598 Fax: 0964-32-2426
Where to ask questions and submit the checklist
An online application system is now available. Please use it.
Online application https://logoform.jp/f/6NTsB
Date 2026-08-05 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.uki.kumamoto.jp/toppage/important/2610313
Support
Farm land and farm buildings hit by disaster: report damage and get help
If farm land or farm buildings are damaged by storms or earthquakes, you may be able to get money from the country or the city. To get help, you must call the Agriculture and Forestry Department or your local branch office within 2 weeks of the disaster. Help is for rice fields, crop fields (not abandoned land), ponds, water gates, water channels, and farm roads (2 or more users).
What to doIf your farm land or farm buildings are damaged, call the Agriculture and Forestry Department or your local branch office within 2 weeks of the disaster.
Agriculture and Forestry Department（農林水産課）
農林水産課
Status unknown
Phone: 0964-32-1111
Mitsushio Branch Economy and Construction Section（三角支所経済建設課）
三角支所経済建設課
Status unknown
Phone: 0964-53-1111
Ogawa Branch Economy and Construction Section（小川支所経済建設課）
小川支所経済建設課
Status unknown
Phone: 0964-43-1111
Toyono Branch General Window Section（豊野支所総合窓口課）
豊野支所総合窓口課
Status unknown
Phone: 0964-45-2111
If farmland or farm buildings are damaged by heavy rain, earthquakes, or other natural disasters, you may be able to use national and city aid to rebuild. Contact Agriculture, Forestry and Fisheries Division（農林水産課） or your local branch office within two weeks of the disaster.
Farmland — rice fields and fields (abandoned farmland is not eligible).
Farm buildings — mainly irrigation ponds, water intake structures, water channels, and farm roads (two or more properties benefit).
Agriculture, Forestry and Fisheries Division（農林水産課） 0964-32-1111
Misumi Branch Economic and Construction Division（三角支所経済建設課） 0964-53-1111
Ogawa Branch Economic and Construction Division（小川支所経済建設課） 0964-43-1111
Toyono Branch General Reception Division（豊野支所総合窓口課） 0964-45-2111
Date 2026-08-05 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.uki.kumamoto.jp/jigyosha/sangyo/nogyo/2516592
UrgentEvacuation
List of shelters open and number of people in shelters (updated around 8:00 a.m. each day)
Shelters have opened in Uki city because of the 2024 Kumamoto earthquake. The number of people in shelters at 8:00 a.m. on Wednesday, August 5 has been released. The number of people in shelters updates around 8:00 a.m. each day.
What to doIf you need to evacuate, please go to the nearest shelter.
Misumi disaster prevention centre（ミスミ）
三角防災拠点センター
みすみぼうさいきょてんせんたー / misumibousaikyotensentaa
熊本県宇城市三角町波多619-1
Open
Shiranuhi disaster prevention centre（シラヌヒ）
不知火防災拠点センター
しらぬひぼうさいきょてんせんたー / shiranuhibousaikyotensentaa
熊本県宇城市不知火町高良2273-1
Open
Matsubase East disaster prevention centre（マツバセ）
松橋東防災拠点センター
まつばせひがしぼうさいきょてんせんたー / matsubasehigashibousaikyotensentaa
熊本県宇城市松橋町豊福1786
Open
Matsubase West disaster prevention centre（マツバセ）
松橋西防災拠点センター
まつばせにしぼうさいきょてんせんたー / matsubasenishibousaikyotensentaa
熊本県宇城市松橋町松橋564-2
Open
Ogawa disaster prevention centre（オガワ）
小川防災拠点センター
おがわぼうさいきょてんせんたー / ogawabousaikyotensentaa
熊本県宇城市小川町江頭100
Open
Toyono disaster prevention centre（トヨノ）
豊野防災拠点センター
とよのぼうさいきょてんせんたー / toyonobousaikyotensentaa
熊本県宇城市豊野町糸石3140-3
Open
Affected districts
- 三角町波多みすみまちはた / misumimachihata
- 不知火町高良しらぬひまちこうら / shiranuhimachikoura
- 松橋町豊福まつばせまちとよふく / matsubasemachitoyofuku
- 松橋町松橋まつばせまちまつばせ / matsubasemachimatsubase
- 松橋町大野まつばせまちおおの / matsubasemachioono
- 小川町江頭おがわまちえがしら / ogawamachiegashira
- 小川町南小野おがわまちみなみおの / ogawamachiminamiono
- 小川町南部田おがわまちみなみべた / ogawamachiminamibeta
- 豊野町糸石とよのまちいといし / toyonomachiitoishi
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
List of number of people in shelters
Number of households evacuated
Misumi disaster prevention centre（三角防災拠点センター）
misumimachihata（三角町波多） 619
Shiranui disaster prevention centre（不知火防災拠点センター）
shiranuhimachikoura（不知火町高良） 2273-1
Shiraui Elementary School, 2nd floor community space
shiranuhimachikoura（不知火町高良） 1952
Matsubase East disaster prevention centre（松橋東防災拠点センター）
matsubasemachitoyofuku（松橋町豊福） 1786
Matsubase West disaster prevention centre（松橋西防災拠点センター）
matsubasemachimatsubase（松橋町松橋） 564-2
matsubasemachioono（松橋町大野） 85
Matsubase Junior High School martial arts hall
matsubasemachimatsubase（松橋町松橋） 522-1
Ogawa disaster prevention centre（小川防災拠点センター）
ogawamachiegashira（小川町江頭） 100
Onobe Tanabe Elementary School gym
ogawamachiminamiono（小川町南小野） 1402
Ogawa Junior High School gym
ogawamachiminamibeta（小川町南部田） 287-2
Toyono disaster prevention centre（豊野防災拠点センター）
toyonomachiitoishi（豊野町糸石） 3140-3
※Map of shelter opening locations
https://maps.app.goo.gl/VqUqR4etmPXCp4bX6
We are reporting the number of people evacuated as of 8:00 AM on Wednesday, August 5.
Date 2026-08-05 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.uki.kumamoto.jp/toppage/important/2610320
Evacuation
Hotels and inns available for people who need extra help to evacuate
People staying long-term in evacuation shelters can move to hotels and inns arranged by the national government and Kumamoto Prefecture. The accommodation cost is covered by public funds, but you must pay for meals, accommodation tax, and hot spring tax yourself. To apply, fill in the application form or submit a "Accommodation Request Form" to the city Social Welfare Department (main building, 1st floor, window 2-2) or to staff at each evacuation shelter.
What to doFill in the application form and submit it, or submit the "Accommodation Request Form" to the city Social Welfare Department (main building, 1st floor, window 2-2) or to staff at each evacuation shelter.
Ogawa Disaster Prevention Base Center (おがわぼうさいきょてんせんたー)
小川防災拠点センター
おがわぼうさいきょてんせんたー / ogawabousaikyotensentaa
熊本県宇城市小川町江頭100
Status unknown
Please check with the city office before you go.
Information available about shower facilities.
Make your reservation — When you get a call from the city about which accommodation they have arranged, call the hotel or inn right away to book your stay.
When your reservation is finished, tell the city your dates and the names of everyone staying.
If you cannot make a reservation, the city will arrange again. Please call the city.
Things to know when you use this service
We are providing hotel and inn rooms for people who have lost their homes and want to move out of shelters.
As shelter living continues, we offer "accommodation at hotels and inns" to help ease the strain on your body and mind and give you peace of mind.
Shelter guidance leaflet (PDF 643KB)
https://www.city.uki.kumamoto.jp/resource.php?e=30f919ff37308f5b929790ac028d112b1cec249e05edfdc54d0cfab686d9e3ad13e10f607c15b8189e1a72afed88fddc
People affected by the disaster who want to stay at a hotel or inn
Hotels and inns secured by the national government and Kumamoto Prefecture
The accommodation fee is covered by public funds in principle. You pay for meals, accommodation tax, hot spring tax, and other costs yourself.
Fill in the application form below with the required information and apply.
If it is hard to use the online form, you can apply as follows.
Submit a "Lodging Request Form" to City Welfare Division（1st floor, window 2-2 of main office）（市社会福祉課（本庁社会福祉課地域福祉係 1階2-2窓口）） or a staff member at your shelter. (The city will arrange the accommodation with the facility.)
The accommodation will be available until the shelter closes, for as long as each hotel can accept people. You may be moved to a different hotel depending on the situation, so please understand this in advance.
We may change how we run this service based on talks with other organizations in the future.
1. This is not a full hotel service. For example, you may need to change sheets yourself after a set time, and you must usually buy your own food.
2. You pay for travel around the hotel or inn yourself.
3. When you stay at a hotel or inn, please bring a mobile phone, radio, or other device you can use to get information. Please also check the city website often for help and support news.
4. If your application has false information or we think your application is not right in other ways, we will take steps to ask for all the money back.
0964-32-1111
tel:0964-32-1111
Date 2026-08-05 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.uki.kumamoto.jp/kurashi/sumai/sonota_sumai/2609591
Support
We are accepting support supplies again from August 6
We will start accepting support supplies again from Thursday, August 6. We only accept supplies from the government, companies, and groups. We do not accept supplies from individuals.
What to doIf you want to support us, please call the Planning Division（企画課） at 0964-32-1803.
Ogawa Disaster Prevention Hub Center
小川防災拠点センター
おがわぼうさいきょてんせんたー / ogawabousaikyotensentaa
熊本県宇城市小川町江頭100
Status unknown
Please check with the city office before you go.
We do not accept supplies from individuals. We only accept supplies from the government, companies, and groups.
We are restarting aid supply donations from August 6 (Thursday). They were stopped for a time.
If you can donate supplies, please call the Planning Department（企画課） at TEL: 0964-32-1803.
Thank you for your warm support.
We are ready to accept supplies. From tomorrow, August 6, we will start accepting donated supplies again from everyone.
However, as before, we only accept from national government, companies, and organizations. We do not accept supplies from individuals at Wing Matsushiro（ウイングまつばせ）.
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.uki.kumamoto.jp/toppage/important/2610092
UrgentEvacuation
Shelters are open (updated August 1, 2024)
Several shelters opened after an earthquake at 4:27 p.m. Ogawa Junior High School gym was newly added. The old Toyono Primary School gym closed at 8:30 a.m. on July 31. Toyono Disaster Prevention Centre car park is also available for people sleeping in cars.
What to doKeep yourself safe and go to the nearest shelter.
Misumi Disaster Prevention Centre
三角防災拠点センター
みすみぼうさいきょてんせんたー / misumibousaikyotensentaa
熊本県宇城市三角町波多619-1
Open
Shiranui Disaster Prevention Centre
不知火防災拠点センター
しらぬひぼうさいきょてんせんたー / shiranuhibousaikyotensentaa
熊本県宇城市不知火町高良2273-1
Open
Matsubase East Disaster Prevention Centre
松橋東防災拠点センター
まつばせひがしぼうさいきょてんせんたー / matsubasehigashibousaikyotensentaa
熊本県宇城市松橋町豊福1786
Open
Matsubase West Disaster Prevention Centre
松橋西防災拠点センター
まつばせにしぼうさいきょてんせんたー / matsubasenishibousaikyotensentaa
熊本県宇城市松橋町松橋564-2
Open
Martial arts hall (Matsubase Junior High School)
武道館
ぶどうかん / budoukan
熊本県宇城市不知火町高良2273-1
Open
松橋中学校 武道館
Ogawa Disaster Prevention Centre
小川防災拠点センター
おがわぼうさいきょてんせんたー / ogawabousaikyotensentaa
熊本県宇城市小川町江頭100
Open
Toyono Disaster Prevention Centre
豊野防災拠点センター
とよのぼうさいきょてんせんたー / toyonobousaikyotensentaa
熊本県宇城市豊野町糸石3140-3
Open
Following the earthquake that occurred at 16:27, we are informing you that we have newly opened the evacuation shelters listed below.
Evacuation shelter locations
Misumi Disaster Prevention Base Center（三角防災拠点センター）
https://www.city.uki.kumamoto.jp/gyousei/shisetsu/bosaishisetsu/2025001
Shiranui Disaster Prevention Base Center（不知火防災拠点センター）
https://www.city.uki.kumamoto.jp/gyousei/shisetsu/bosaishisetsu/2025018
Shiranuhi Elementary School, 2nd floor meeting space
Matsubashi East Disaster Prevention Base Center（松橋東防災拠点センター）
https://www.city.uki.kumamoto.jp/gyousei/shisetsu/bosaishisetsu/2025247
Matsubashi West Disaster Prevention Base Center（松橋西防災拠点センター）
https://www.city.uki.kumamoto.jp/gyousei/shisetsu/shogaigakushushisetu/2025230
Wing Matsubashi（ウイングまつばせ）
Matsubashi Junior High School Martial Arts Hall（武道館）
Ogawa Disaster Prevention Base Center（小川防災拠点センター）
https://www.city.uki.kumamoto.jp/gyousei/shisetsu/bosaishisetsu/2163673
Onobe Elementary School Gymnasium
Toyono Disaster Prevention Base Center（豊野防災拠点センター）
https://www.city.uki.kumamoto.jp/gyousei/shisetsu/shogaigakushushisetu/2024998
Newly added evacuation shelter
Ogawa Junior High School Gymnasium
Closed evacuation shelter
Old Toyono Elementary School Gymnasium（旧豊野小学校体育館） (closed at 8:30 a.m. on 31 July)
Car shelter for evacuation
Toyono Disaster Prevention Base Center Parking Area（豊野防災拠点センター駐車場）
Protect yourself and evacuate.
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.uki.kumamoto.jp/toppage/important/2609102
UrgentSupport
We are helping with water, charging, and bathing（令和8年8月1日）
Free support for people affected by the earthquake is happening at several places. This includes water, charging, bathing, and washing. At Toyouen（豊洋園）, showers are free from 4:00 p.m. to 7:00 p.m. The Defence Ministry ferry Hakuou II（防衛省フェリー「はくおうⅡ」）offers water, charging, bathing, and washing. Please ask each place for more details.
What to doIf you want to use these services, visit the building during the times they are open, or call them first to ask.
Toyouen
豊洋園
Open
Free showers (2 for men, 2 for women). 4:00 p.m. to 7:00 p.m. Contact: 0964-54-1100
Ogawa Disaster Prevention Base Center（小川防災拠点センター）
小川防災拠点センター
おがわぼうさいきょてんせんたー / ogawabousaikyotensentaa
熊本県宇城市小川町江頭100
Open
Shower equipment is available.
Affected districts
- 三角町里浦みすみまちさとのうら / misumimachisatonouraWhere Toyouen（豊洋園）is located.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Reimeifukusikai（黎明福祉会） Hōyōen（豊洋園）
Hōyōen（豊洋園） offers free showers. Anyone can use them. (2 locations each for men and women)
(Location) Hōyōen（豊洋園） (Uki City（宇城市） misumimachisatonoura（三角町里浦） 2855–5)
Please feel free to call.
We are running a free bathing service for people affected by the earthquake（updated 2 August）.
https://www.city.uki.kumamoto.jp/toppage/important/2609706
We tell you about different kinds of support.
The city does not have full details. Please ask each service operator for more information.
Ministry of Defense ferry Hakuou II（フェリー「はくおうⅡ」） bathing and rest (Updated August 5, 2024)
https://www.city.uki.kumamoto.jp/toppage/important/2611938
① Water on August 5, all day. No time or amount limit.
② Charging on August 5, all day
③ Bathing (inside the ship) on August 5 from 1:00 PM to 6:30 PM (bath and shower available)
① Bathing (outdoor bath) on August 5 from 3:00 PM to 10:00 PM. There is a bath that fits 10 to 15 people for men and 10 to 15 people for women.
② Charging on August 5 from 3:00 PM to 10:00 PM
③ Laundry on August 5 from 3:00 PM to 9:00 PM (2 washing machines). Quick mode takes 30 minutes or less per person.
Donation collection resumes August 6.
About shower use at Ogawa Disaster Prevention Center（小川防災拠点センター）
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.uki.kumamoto.jp/toppage/important/2609744
Support
Fee waiver for various certificates for people affected by the 2024 Kumamoto earthquake
People affected by the 2024 Kumamoto earthquake can get their fees waived for certificates such as: seal registration certificates, resident records, family register attachments, income certificates, fixed asset certificates, and tax certificates. The waiver period is from 28 July 2024 onwards, for the time being. Convenience stores and kiosk machines do not qualify — only counter service at municipal offices.
What to doVisit the counter at: Main Office Citizen Affairs Division (Window 4), branch offices' General Counter Division, or Main Office Tax Division (Window 5). Bring your ID document and either your disaster certificate, a copy of it, or a photo of the damaged building.
Main Office Citizen Affairs Division (Window 4)
本庁市民課（４番窓口）
Open
As of 4 August 2024, only the main office has a temporary counter open. Handles fee-waived counter service.
Branch offices' General Counter Division
各支所総合窓口課
Status unknown
As of 4 August 2024, temporary counters are open at the main office only.
Main Office Tax Division (Window 5)
本庁税務課（５番窓口）
Open
As of 4 August 2024, only the main office has a temporary counter open. Handles fee-waived counter service.
For people affected by the 2024 Kumamoto earthquake, we are waiving the fees for various certificates.
Note: Certificates obtained at convenience stores or kiosk machines inside the municipal office building do not qualify for the waiver. (Counter service only.)
Types of certificates with waived fees
Seal registration certificate
Resident record certificate
Seal registration card issue
Family register attachment
Income certificate and income tax certificate
Fixed asset certificates (assessment certificate, tax payment certificate, property register, asset certificate)
Other tax certificates (business certificate, location certificate, reference materials, etc.)
Disaster certificate or damage certificate (copies accepted)
If you applied for a disaster certificate but have not yet received it, you can show a photo of the damaged building or structures instead (phone photos are OK).
Note: Disaster report certificates do not qualify for the waiver. Please be careful.
2. ID document and other documents normally needed for certificate issue
From 28 July 2024 onwards, for the time being
Main Office Citizen Affairs Division (Window 4)（本庁市民課（４番窓口））, Branch offices' General Counter Division（各支所総合窓口課）, Main Office Tax Division (Window 5)（本庁税務課（５番窓口））
As of 4 August 2024, only the main office has a temporary counter open.
Citizen Affairs Division Window Service Section 0964-32-1446 (direct)
Tax Division Resident Tax Section 0964-32-1402 (direct)
Tax Division Asset Tax Section 0964-32-1487 (direct)
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.uki.kumamoto.jp/kurashi/sonota_kurashi/2611655
Shelters
Self-Defence Force shower unit next to Ogawa Disaster Prevention Centre — evacuees have priority
A Self-Defence Force shower unit has been set up next to Ogawa Disaster Prevention Centre（小川防災拠点センター）. It gives priority to evacuees from three designated shelters in the Ogawa area: Ogawa Disaster Prevention Centre（小川防災拠点センター）, Ogawa Junior High School（小川中学校）, and Onobe Denki Primary School（小野部田小学校）. The unit can serve up to 450 people. Non-evacuees can apply only if spare slots are available, at a desk next to the shower unit. Waiting times may be long.
What to doIf you are not an evacuee, apply directly at the desk next to the shower unit. You can only use it if spare slots are available.
Ogawa Disaster Prevention Centre
小川防災拠点センター
おがわぼうさいきょてんせんたー / ogawabousaikyotensentaa
熊本県宇城市小川町江頭100
Open
Self-Defence Force shower unit is set up next to it. Evacuees have priority. Maximum 450 users. Non-evacuees can apply at the desk next to the shower unit only if spare slots are available.
The Self-Defense Force shower machine that is now set up next to Ogawa Disaster Prevention Base Center（小川防災拠点センター） is available with priority for evacuees from the three designated shelters in Ogawa district (Ogawa Disaster Prevention Base Center（小川防災拠点センター）, Ogawa Junior High School, Onobe-da Elementary School).
Non-evacuees can register at the side of the shower machine, but only if there are empty slots.
However, the number of available slots is limited (maximum 450 people), so we may not be able to meet your request.
You may have to wait a long time before your shower time. We ask for your understanding.
We are very sorry for the trouble this causes those affected by the disaster. We ask for your understanding and cooperation. Thank you.
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.uki.kumamoto.jp/toppage/important/2613543
Support
Child support payments — current status form submission paused due to earthquake
The Kumamoto earthquake has stopped the child support allowance current status form process that was scheduled for August 3–31, 2024. The office window is closed. The city will announce on its website when the office reopens.
What to doCheck the city website for news of the office reopening. Submit your current status form after the office opens.
We apologize: child support allowance current status form submission paused due to earthquake
We are announcing the current status form for 2024 child support allowance (dates: August 3–31). Our office window is closed because of the Kumamoto earthquake.
We are very sorry for the trouble this causes residents.
When the office reopens, please come and submit your form.
When we know when we will reopen, we will tell you on the website.
Uki City（宇城市） Welfare Department（福祉部） Children's Future Division（子ども未来課） Benefit Support Section（給付支援係）
0964-32-1404
tel:0964-32-1404
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.uki.kumamoto.jp/kosodate/hitorioya/2613550
Support
Kumamoto earthquake 2024: donations and support payments
Uki City accepts donations and support payments for the 2024 Kumamoto earthquake. Donations go directly to people in need. Support payments help the city rebuild. The application period is from 5 August to 30 October 2024 (planned).
What to doFor donations: scan a QR code or fill in an application form, then transfer money to the account we give you. For support payments: send an application form to our office or by post.
Ogawa Disaster Response Centre（小川防災拠点センター）
小川防災拠点センター
おがわぼうさいきょてんせんたー / ogawabousaikyotensentaa
熊本県宇城市小川町江頭100
Status unknown
Please check with the city office before you go.
Information available about shower facilities.
Affected districts
- 松橋町大野まつばせまちおおの / matsubasemachioonoMailing address for support payments: 85 Matsubasemachi Ono, Uki City – Finance Division（松橋町大野85番地・財政課）
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Uki City is accepting donations, contributions, and local tax payments for the 2024 Kumamoto earthquake.
We ask for your kind support.
Donations will be divided among people affected in Uki City based on how badly they were affected, to help with their living and rebuilding.
From August 5 to October 30, 2024 (planned)
Use the QR code below to fill in the form, or send the application form (Excel 14KB) by email or fax, then transfer the money to the account below.
Application form (external link)
https://logoform.jp/form/432130/1728363
If you do not send an application form, we will treat it as anonymous, and we cannot give you a receipt.
(Note) You may have to pay the bank transfer fee.
[Special account for donations]
Bank: Kumamoto Uki Agricultural Cooperative (Main office, Ordinary account 0002687)
Account name: Uki City 2024 Kumamoto Earthquake Donation Fund, Mayor Naohiro Suematsu
(Uki City 2024 Kumamoto Earthquake Donation Fund, Mayor Suenatsu Naohiro)
Excel file: Application form (Excel 14KB)
PDF: Application form (PDF 46KB)
Send by email or fax (0964-27-4124).
Donations can receive a donation tax deduction under the Income Tax Law and Local Tax Law, and be treated as a business loss under the Corporate Tax Law.
You can use your bank transfer receipt or the receipt from the city instead of other proof of donation for tax purposes.
For more information, see here ➡ National Tax Agency website (external link)
3 Department in charge (questions)
Welfare Department, Social Welfare Division, Community Welfare Section
Phone: 0964-32-1387, Fax: 0964-27-4124
This will be used for emergency support and disaster recovery programs by Uki City.
Submit the contribution application form (Word 37KB) to the place below.
Main office (2nd floor, window 21, Finance Department）（本庁（2階・21番窓口・財政課））
Kumamoto Prefecture, Uki City, matsubasemachioono（松橋町大野）, 85
Finance Department, Donations staff
When your contribution is accepted, we will send you a "Contribution acceptance notice" by mail.
The invoice will be sent with the "Contribution acceptance notice".
[Banks that accept Uki City payments]
Kumamoto Uki Agricultural Cooperative, Higo Bank, Kyushu Labour Credit Union, Kumamoto Credit Union
Kumamoto First Credit Union, Kumamoto Bank, Yatsushiro Area Agricultural Cooperative, Uki City Hall (Main office Accounting Department)
We will tell you the payment details when we send the "Contribution acceptance notice".
Department in charge (questions)
General Affairs Department, Finance Division, Finance Section
This will be used for Uki City's disaster recovery and rebuilding programs.
More details: Uki City Local Tax Payment
Planning and Promotion Department, Planning Division, Local Creation Section
Phone: 0964-32-1803, Fax: 0964-32-2222
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.uki.kumamoto.jp/toppage/important/2610597
City office counter services closed (Shiranuhi branch office moves to Shiranuhi disaster prevention centre; citizen services window reopens August 4)
Following today's earthquake, city office counter services will close from July 29, 2026 for the time being. Shiranuhi branch office（不知火支所） is damaged, so its functions move to Shiranuhi disaster prevention centre（不知火防災拠点センター）. The citizen services window, which was closed, will reopen on Tuesday August 4, 2026. It will handle address changes, family registration applications, certificates, passports, and My Number Card procedures.
What to doIf you need to use the counter, go to Shiranuhi disaster prevention centre（不知火防災拠点センター）, where Shiranuhi branch office functions have moved, or wait for the citizen services window to reopen from August 4.
Shiranuhi branch office（不知火支所）
不知火支所
しらぬひししょ / shiranuhishisho
熊本県宇城市不知火町高良2273-1
Closed
The building is damaged by earthquake. Its functions have moved to Shiranuhi disaster prevention centre（不知火防災拠点センター）.
Shiranuhi disaster prevention centre（不知火防災拠点センター）
不知火防災拠点センター
しらぬひぼうさいきょてんせんたー / shiranuhibousaikyotensentaa
熊本県宇城市不知火町高良2273-1
Open
Now handles Shiranuhi branch office（不知火支所） functions.
Rapport（ラポート）
ラポート
らぽーと / rapooto
熊本県宇城市小川町江頭80
Open
Now handles Ogawa branch office functions.
An earthquake occurred at around 4:27 PM today. To prioritize building safety checks and disaster response, counter services at city offices will be closed from July 29, 2026 (Reiwa 8) for the time being.
Facilities with closed counters:
Shiranui Branch Office（不知火支所）
Note: The Shiranui Branch Office（不知火支所）and Ogawa Branch Office（小川支所）buildings were damaged by the earthquake. Their branch office services will move to the following facilities.
● Shiranui Branch Office（不知火支所）→ Shiranui Disaster Prevention Base Center（不知火防災拠点センター）
The latest updates will be posted on the city's official website and other channels as soon as they are available.
We know this causes trouble. Thank you for your understanding.
The Citizen Services window, closed until now, reopens from August 4, 2026 (Tuesday) for temporary service.
Main services we can help with are listed below.
Address changes (moving in, changing address, moving out, etc.)
Family register submissions (birth, marriage, etc.)
Certificates (residence certificate, seal registration certificate, family register certificate, tax certificates)
Passport application and collection
My Number Card procedures (issue application, card face change, renewal, etc.)
Temporary vehicle operation permit application
Temporary opening of the Citizen Services window following the 2026 Kumamoto Earthquake
https://www.city.uki.kumamoto.jp/kurashi/sumai/2609997
● Ogawa branch office → Ogawa Culture Centre Rapport（ラポート）
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.uki.kumamoto.jp/toppage/kinkyu/2606668
UrgentWater
Water cuts and emergency water supply due to earthquake (Updated 5 August)
Many areas in the city have lost water or have low water pressure because of the earthquake. Some areas now have emergency water supply or reduced water pressure supply. The city aims to restore water to all areas by the end of August. Updates will be given as restoration continues.
What to doIf your water is cut off, bring a container to an emergency water supply point (such as a disaster prevention centre) and receive water (4 litres per person per day maximum). Even if water comes out, avoid drinking it while it is cloudy. Please save water.
Shiranuhi disaster prevention centre（不知火防災拠点センター）
不知火防災拠点センター
しらぬひぼうさいきょてんせんたー / shiranuhibousaikyotensentaa
熊本県宇城市不知火町高良2273-1
Open
Emergency water supply in progress. 8:30 am to 11:00 am, 1:30 pm to 5:00 pm
Uki city office（宇城市役所）
宇城市役所
Open
Emergency water supply in progress. 8:30 am to 11:00 am, 1:30 pm to 5:00 pm
Matsubase East disaster prevention centre（松橋東防災拠点センター）
松橋東防災拠点センター
まつばせひがしぼうさいきょてんせんたー / matsubasehigashibousaikyotensentaa
熊本県宇城市松橋町豊福1786
Open
Emergency water supply in progress. 8:30 am to 11:00 am, 1:30 pm to 5:00 pm
Matsubase West disaster prevention centre（松橋西防災拠点センター）
松橋西防災拠点センター
まつばせにしぼうさいきょてんせんたー / matsubasenishibousaikyotensentaa
熊本県宇城市松橋町松橋564-2
Open
Emergency water supply in progress. 8:30 am to 11:00 am, 1:30 pm to 5:00 pm
Ogawa disaster prevention centre（小川防災拠点センター）
小川防災拠点センター
おがわぼうさいきょてんせんたー / ogawabousaikyotensentaa
熊本県宇城市小川町江頭100
Open
Emergency water supply in progress. 8:30 am to 11:00 am, 1:30 pm to 5:00 pm
Toyono disaster prevention centre（豊野防災拠点センター）
豊野防災拠点センター
とよのぼうさいきょてんせんたー / toyonobousaikyotensentaa
熊本県宇城市豊野町糸石3140-3
Open
Emergency water supply in progress. 8:30 am to 11:00 am, 1:30 pm to 5:00 pm
Misumi disaster prevention centre（三角防災拠点センター）
三角防災拠点センター
みすみぼうさいきょてんせんたー / misumibousaikyotensentaa
熊本県宇城市三角町波多619-1
Closed
Water supply ended on 5 August. From 6 to 7 August, moved to Ota Tao community centre. No water supply planned from 8 August onwards.
Ota Tao community centre（大田尾公民館）
大田尾公民館
Open
Water supply point for Misumi district on Thursday 6 August to Friday 7 August. Water supply planned to end on 7 August.
Tohatsu district lifelong learning centre (former Tohatsu primary school)（戸馳地区生涯学習センター【旧戸馳小学校】）
戸馳地区生涯学習センター【旧戸馳小学校】
Status unknown
Wing Matsubase（ウイングまつばせ）
ウイングまつばせ
熊本県宇城市松橋町大野85
Open
Emergency water supply in progress with 6 disaster prevention centres
Higo Bank Matsubase branch（肥後銀行（松橋支店））
肥後銀行（松橋支店）
Open
Emergency water supply in progress
Matsubase district 5 disaster prevention park（松橋５区防災公園）
松橋５区防災公園 ※宇城市松橋町松橋1005番地
Open
Emergency water supply in progress
Affected districts
- 三角町Except Gunoura district. Water supply planned to end on 7 August (no water supply planned from 8 August onwards). Reduced water pressure 9:00 am to 10:00 pm (water cut time may be earlier depending on storage tank water level).
- 小川町全域Water cut continues. Emergency water supply in progress. Water pipe repair on 4 August at 1:05 pm.
- 豊野町全域Water cut continues. Emergency water supply in progress.
- 松橋町の一部、不知火町の一部Added 5 August at 1:30 pm. Districts: 2nd, 3rd, 4th, 5th, 6th, 7th, 8th, 9th, 10th, South 11th, 12th, North 11th, Magano South, Magano North, Ohno, Goryo 4th, Goryo 5th, Goryo 6th, Goryo main (part), Kora (part). Reduced water pressure started at 9:00 am on 5 August.
- 不知火町（塩浜地区）Added 5 August at 2:30 pm. Reduced water pressure in progress. No limit on water supply time (continuous supply).
- 松橋町（豊福地区、豊川地区、当尾地区の一部）Water cut resolved, water supply restricted. Do not drink if water is cloudy. Please save water. Watch for household pipe leaks.
- 不知火町（小曽部、塚原、高良、柏原）の一部Water cut resolved, water supply restricted. Water pressure is weak, so water may not come out even in restricted areas. Do not drink if water is cloudy.
- 松橋町曲野まつばせまちまがの / matsubasemachimaganoWater pipe repair on 4 August at 12:00 pm.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We are very sorry that this earthquake has caused you trouble and difficulty.
We are checking the damage to water systems and working as hard as we can to repair them.
三角町 (except Gunoura district)
Shiranuhi（不知火） disaster prevention centre（不知火防災拠点センター）
Matsubashi East disaster prevention centre（松橋東防災拠点センター）
Matsubashi West disaster prevention centre（松橋西防災拠点センター）
Ogawa disaster prevention centre（小川防災拠点センター）
Toyono disaster prevention centre（豊野防災拠点センター）
We can only give a small amount of water. For now we give 4 litres or less per person per day, one time per day.
Please bring your own container to get water.
The earthquake is causing water supply loss or low water pressure in many parts of the city.
Reduced-pressure water supply continues. We are repairing the conduit (the pipe that sends water to the treatment plant). The storage tank level is low, so we are reducing water pressure.
Reduced-pressure water supply is planned from 9 am to 10 pm, but water may be cut off earlier if storage tank levels drop.
The pipes are badly damaged. We are repairing the upper pipes first. After repair is done, we will do test water flow and leak checks.
We will do test water flow and leak checks while expanding the water supply area step by step.
The water outage will last a long time, so we are giving out emergency water.
We are working on damage surveys and repairs to restore water to all city areas by the end of August.
We will update you about recovery progress in each area as it happens.
Date: From July 29 (Wednesday) until water outage ends
Time: 8:30 a.m. to 5:00 p.m.
Use the disaster prevention wells set up around the city. Note: water is not safe to drink.
Disaster Prevention Centres (6 locations)
Higo Bank (Matsuhase branch)
Matsuhase area 5 disaster prevention park ※ Uki city matsubasemachimatsubase（松橋町松橋） 1005
○ We began low-pressure water supply from 9 a.m. on August 5.
Parts of Matsuhase town and Shiranuhi town (Goryo and Kora)
○ On August 4, repairs to the Urakawachi water tank pipe were finished. We are now giving low-pressure water in parts of Matsuhase town and Shiranuhi town.
In the Toyofuku, Toyokawa, parts of Atoo, Goryo, and parts of Kora areas, we are testing water flow and checking for leaks. Water supply areas will expand in stages.
We are getting help from other local governments with repairs and emergency water supply. We thank all the warm support from across the country. (We do not publish the names of the local governments.)
Local governments giving support: 11
As of 2:30 p.m. on 5 August.
Low-pressure water supply is in operation now.
Water supply is continuing. There are no limits on water supply hours.
In the areas below, the water outage is solved and water use is limited. Even if water flows, if it is muddy, keep letting water run out until it is clear, and do not drink it. If toilet water does not flow normally, do not use the toilet. (There may be a problem in the house's sewage pipe. Trying to force it can cause backflow.)
Water pressure is low. Even in areas with water use limits, water may not flow.
If water use goes up very fast, water supply will stop. We are sorry for the trouble. Please help by using less water.
If your water meter dial is still moving after you close your tap, there may be a leak in your house. Please close the water shutoff valve.
For repair of a leak in your house, please call a designated water pipe contractor. You can find the list of Uki City designated water pipe contractors here.
If you will be away, check that your taps are not left open.
Water supply point and time in Misumi district changes from Thursday 6 August to Friday 7 August
Ota Tao community centre（大田尾公民館）
Water supply at Misumi disaster prevention centre（三角防災拠点センター） ended on 5 August.
Water supply in Misumi district ends on 7 August. (No water supply planned from 8 August onwards.)
4 August at 12:00 pm: water pipe repair [matsubasemachimagano（松橋町曲野）]
4 August at 1:05 pm: water pipe repair [Ogawa town（小川町）]
5 August at 3:00 pm: water pipe repair [near storage tank in Matsubase town（松橋町）]
Water supply restricted area
(Important notes for people in water supply restricted areas)
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.uki.kumamoto.jp/kurashi/sumai/jogesuido/2606682
Support
Take photos of damaged crops, farm buildings, and machines before you clean up
If a weather disaster damages your crops, farm buildings, or machines, you need photos to get help. Take photos before you clean up or remove anything. If you clean up without taking photos, it will be hard to check the damage, and you may not get help.
What to doTake photos of each crop, building, and machine before you clean up. Photograph the whole area, the damaged parts, and model numbers.
First, take photos that clearly show the damage.
If a weather disaster has damaged your crops, farm buildings, or machines, a support programme may be activated. Please take photos that show the situation exactly as it is after the disaster.
In recent years, typhoons and heavy rain have damaged farm buildings and machines almost every year.
If damage occurs and you clean up or remove things without taking photos first, it becomes hard to confirm the damage. You may then not be able to receive the support you need.
Therefore, if damage occurs, please take photos that clearly show the damage — whether or not a support programme is activated. The key points to capture when taking photos are listed below.
Record the name of each individual crop, building, or machine you photograph.
A wide shot of the whole damaged field — record the affected area.
Close-up shots of the damaged parts (showing the condition of the damage).
A wide shot of the whole damaged building — photograph from 4 directions (front, back, left side, right side).
Close-up shots of the damaged parts. (If photos alone do not make the damage clear, leave a handwritten note explaining the situation.)
Photos showing the building was used for farming. (For farm storage buildings, photos showing farm materials inside are preferred. If a car is parked inside, or many household items are visible, the space used for non-farming purposes — such as a regular garage or household storage — will be excluded from the area eligible for support.)
A wide shot of the whole damaged machine.
Close-up shots of the damaged parts (showing the condition of the damage).
A photo of the model number plate or anything else that shows the machine's specifications and capacity.
Photos showing any attachments or additional equipment fitted to the machine.
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.uki.kumamoto.jp/jigyosha/sangyo/nogyo/nogyozenpan/2025087
Support
Applications for disaster certificates from the 2024 Kumamoto earthquake are now open.
Uki City has started accepting applications for disaster certificates, disaster notification certificates, and damage certificates for homes, buildings, and property damaged in the 2024 Kumamoto earthquake. Applications are being accepted at the Main Hall New Building 1st Floor, Misumi Branch, and Toyono Branch (Rapoort and Shiranuhi Branch opening times are uncertain). Online applications (24 hours) will also be available from August 5. Expect crowds at first; if it is not urgent, please come at a less busy time.
What to doBring photos showing the damage and a valid ID. Apply for a disaster certificate at an application counter or through an online form.
Main Hall New Building, 1st Floor, Conference Room 2
本庁新館１階第２会議室
Open
Applications start: July 31 (Friday) until further notice. Open 9:00 to 16:00 (including weekends). Ticket distribution starts at 8:30. From August 3, 350 people per day.
Misumi Branch, 2nd Floor, Large Conference Room
三角支所２階大会議室
Open
Applications start: August 1 (Saturday) until further notice. Open 9:00 to 16:00 (including weekends). From August 3, 60 people per day.
Toyono Branch, 2nd Floor, Large Conference Room
豊野支所２階大会議室
Open
Applications start: August 1 (Saturday) until further notice. Open 9:00 to 16:00 (including weekends). From August 3, 60 people per day.
Rapoort
ラポート
らぽーと / rapooto
熊本県宇城市小川町江頭80
Status unknown
Please check with the city office before you go.
Opening time is uncertain because equipment and power restoration are not yet confirmed.
Shiranuhi Branch
不知火支所
しらぬひししょ / shiranuhishisho
熊本県宇城市不知火町高良2273-1
Status unknown
Please check with the city office before you go.
Opening time is uncertain because equipment and power restoration are not yet confirmed.
Opening time: 9:00 to 16:00 (open on weekends for the time being)
Step 1: Take a photo of the house number and the whole building
Take photos from all four directions (east, west, south, north) as much as possible
Step 2: Take photos of the damaged areas
For each damaged area, take two photos — one from far away and one from close up
Take photos so that the size and level of damage can be seen. Point to or measure the damaged area.
What to do first when your home is damaged (how to take photos) (PDF 2,366KB)
https://www.city.uki.kumamoto.jp/resource.php?e=851ffa4e4046c8c30e5d505e892183c4169ba9dcc1bf470f88ebe5061dd50a7c5faf3a85903053967841cbf98f25b94e
Note: Damage to things other than homes (such as block walls, house fences, carports, TV antennas, and belongings) is covered by damage notification certificates, not damage certificates.
What is a damage certificate?
A damage certificate is a paper from Uki City that shows how much damage a home has after water damage, earthquakes, wind damage, or other disasters.
When you ask for a damage certificate, Uki City will look at your home and see what damage it has.
Not reaching partial collapse (partial damage)
Form of ID (such as a driver's licence)
Note: If you want to use self-assessment method, you must send photos. If you do not want to use self-assessment, photos are not required. However, photos help us to check the damage more correctly.
If someone other than you and your family is applying, a power of attorney letter is needed
Only one certificate is given for one household (one for each building).
A damage certificate usually needs a visit to your home to check it. It can take from a few days to a few weeks from when you ask to when you get it.
What is self-assessment method?
Self-assessment method is a way to give you a damage certificate for "partial damage" quickly. For homes with light damage that clearly does not reach "partial collapse," we do not visit your home. Instead, we look at photos you took of the damage and give you a "partial damage" certificate with your say-so.
Because self-assessment does not need a visit, we can give you a damage certificate faster.
Note: A damage certificate from self-assessment can only be given when the home damage is "not reaching partial collapse (partial damage)."
What is a damage notification certificate?
We look at photos of damage to buildings and things from natural disasters. We then say that "a report of damage was made" to us. We do not visit or check the damage level.
Place: Main Building 2nd Conference Room on the 1st floor（本庁新館１階第２会議室）, Mitsushiro Branch 2nd floor large conference room（三角支所２階大会議室）, Toyono Branch 2nd floor large conference room（豊野支所２階大会議室）, Ogawa Community Culture Center Rapport（小川総合文化センターラポート）, Shiranuhi Branch（不知火支所）
Note: The dates and places may change because of the disaster or power restoration.
Photo showing damage (with the date and time if you can. You do not need to print it.)
Also, when we reach the set number of people, we stop accepting applications that day. Thank you for understanding.
Note: Ogawa Community Culture Center Rapport（小川総合文化センターラポート） and Shiranuhi Branch（不知火支所） have not yet set an opening date because power and equipment restoration cannot be planned.
We will give out ticket numbers, but there may be times when staff are not there even if many people are waiting early in the morning.
We expect very busy times right after we start accepting applications.
When applications are accepted
Main office: from 31 July (Friday) for the time being
Mitsushiro Branch: from 1 August (Saturday) for the time being
Toyono Branch: from 1 August (Saturday) for the time being
Ogawa Community Culture Center Rapport（小川総合文化センターラポート）: Not yet decided
Shiranuhi Branch（不知火支所）: Not yet decided
We take applications on weekdays and weekends, and also at Obon time. Take photos of your damage. If you are not in a hurry, please come at a time when it is less busy.
Note: For people taking in disaster waste
You do not need a damage certificate to take in disaster waste.
For more, check the news from the Health and Environment Division.
Note: For people who want a damage certificate for private insurance
Some insurance companies may not need a damage certificate.
Please check with your own insurance company.
At the damage certificate office, we give out ticket numbers to keep people safe, to cut wait times, and to help the office run well.
If you get a ticket number, you can wait outside the building or in your car until we call you.
Thank you for understanding and working with us.
We plan to keep taking applications for damage certificates in September too.
From 3 August (Monday), Uki City Main Building will accept 350 people. Mitsushiro Branch and Toyono Branch will each accept 60 people.
We accept applications for disaster certificates, damage certificates, and disaster report certificates for the 2024 Kumamoto earthquake.
A photo that shows the damage (you do not need to print it).
If you are not the head of the household or a household member, you need a letter of authority (note 1).
(Note 1) Letter of authority form.
Letter of authority (for disaster certificate, disaster report certificate, and damage certificate) (Word 34KB).
https://www.city.uki.kumamoto.jp/resource.php?e=e004f2a609f8a3f8a53fb3e3d8208f543baad42815c1a7a8ff4ebc7248ae0fc56fa0f6c6c00937186ecf9e1510de517a
Letter of authority (for disaster certificate, disaster report certificate, and damage certificate) (PDF 68KB).
https://www.city.uki.kumamoto.jp/resource.php?e=e004f2a609f8a3f8a53fb3e3d8208f543baad42815c1a7a8ff4ebc7248ae0fc56fa0f6c6c00937186ecf9e1510de517a
If it is not a home (for example, an office, shop, warehouse, or empty building), please apply for a damage certificate.
(Note) In self-assessment method, we check damage from photos instead of a site visit. You must send photos of the damaged building. We do not visit the site.
What is a damage certificate?
The damage level and the things you need are the same as for a disaster certificate.
A site visit is usually needed to issue a damage certificate. It may take from a few days to a few weeks from when you apply to when you get the certificate.
This certificate is for movable things (like cars and furniture) that do not need a damage level, and for structures (like sheds and fences).
You can also report damage to homes and other buildings on this certificate, but the damage level will not be written.
This certificate can sometimes be used instead of other documents that you need for insurance claims or applications to the government. You need a photo that shows the damage.
Online applications are now available.
Online: from August 5 (Wednesday) for the foreseeable future.
Hours: 24 hours — you can apply any time.
A photo showing the damage.
Apply for a disaster certificate here.
Apply for a damage certificate here.
Apply for a disaster report certificate here.
This is a document that Uki City issues to prove the level of damage to buildings — for non-residential buildings (including empty buildings) and rental properties — that were damaged by floods, earthquakes, windstorms, or similar disasters.
0964-32-1111
tel:0964-32-1111
Ticket distribution starts at 8:30.
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.uki.kumamoto.jp/kurashi/bosaiinfo/sonota_bousai/2515854
Support
You can apply for a passport fee reduction from the 2024 Kumamoto earthquake.
If you have a residence record in a municipality where disaster relief laws apply, and your home was completely destroyed, half destroyed, or flooded above floor level, your passport fee will be reduced. You can apply from July 28, 2024 to July 27, 2025. You can apply only once per disaster.
What to doWhen you apply for a passport, bring the original disaster certificate and residence record to your city or town passport office. Apply for the fee reduction at the same time as your passport application. Online applications are not eligible.
Passport fees for the 2024 Kumamoto earthquake
If you suffered damage from a disaster where the Disaster Relief Act or Disaster Victim Support Act (called the "Disaster Relief Act etc.") applies, you may have your passport fee waived or reduced if you meet the requirements.
When you apply for a passport, tell the municipal passport office. Note: online applications are not eligible for the reduction.
For more information, check the websites below.
Kumamoto Prefecture website (external link)
https://www.pref.kumamoto.jp/soshiki/70/274903.html
Ministry of Foreign Affairs website (external link)
https://www.mofa.go.jp/mofaj/toko/passport/page23_004297.html
Who can apply (people who meet both conditions 1 and 2 below)
Your home was completely or partially destroyed, or flooded above floor level.
You have a residence record in a city or town where the Disaster Relief Act etc. applies, or you had a residence record in the disaster area when the disaster happened.
Documents you need to apply
Original disaster certificate for your home (issued for each household)
Residence record or family register note (a document that proves where you lived when the disaster happened)
All other documents normally needed for a passport application
Please submit a residence record that says "Individual Number (My Number) not recorded".
From 28 July 2024 (the date the Disaster Relief Act was applied) to 27 July 2025
You can only apply by paper form at the office. Online applications are not allowed.
You must apply for the reduction at the same time as you apply for the passport. You cannot apply for the reduction after you apply for a normal passport. (We do not give money back.)
Applications made before the Disaster Relief Act etc. was applied are not eligible.
The fee reduction is a full waiver. You can apply for the reduction once per disaster.
Date 2026-08-05 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.uki.kumamoto.jp/kurashi/sumai/2611693
We are checking buildings for earthquake damage (areas with heavy damage like along the Hinagu Fault)
Uki City is checking buildings for earthquake damage in areas with especially heavy damage, like along the Hinagu Fault, for about two weeks from July 29, 2026. This is to stop further danger from the earthquake. The result is shown on the building with a red, yellow, or green sticker. After checking, we will do a damage survey for a disaster certificate.
What to doWhen an inspector visits, please check their ID card and help. Do not go near buildings that might fall down. Always put people's safety first.
Affected districts
- 日奈久断層沿いなど建物被害が特に大きいエリアNot all of Uki City. Only areas where homes are close together.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We are checking buildings for earthquake damage.
What is a building safety check?
Buildings hit by earthquake can fall or lose parts like outer walls in aftershocks. This causes danger to people. A safety check stops this kind of second damage. It is a quick check done right after earthquake.
Building safety checks in Uki City（宇城市）
We need to do checks fast, so we follow these rules:
Areas checked: Not all of Uki City — only 日奈久断層沿いなど建物被害が特に大きいエリア where homes are close together
When: From July 29, 2025 (Wednesday) for about 2 weeks
Checkers are approved by the governor. They look at the outside of buildings to check the structure and things that might fall down.
Note: Checkers work in pairs of 2 and carry ID cards. If you see something wrong, ask to see their ID.
Results are shown on stickers on buildings: red (danger), yellow (caution), green (checked). Everyone — people who live there and people walking by — can see if a building is risky.
For your safety, please understand and help.
Do not go near buildings that might fall. People first.
These checks are quick and happen right after earthquake to stop second damage.
After some time, damage surveys for disaster certificates will start instead.
Date 2026-08-05 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.uki.kumamoto.jp/kurashi/sumai/2607344
Support
If you hired a contractor to install blue sheets: we are preparing an emergency repair program
We are preparing to use an emergency repair program for people who hired contractors to do emergency repairs like blue sheet installation. You can use this program, so you are asked to wait before paying the contractor now. When the program details are decided, we will tell you on the website.
What to doTell the contractor that we are preparing to use the emergency repair program. Wait to pay them. You must take and save photos before and after the repairs.
Ogawa disaster prevention hub center
小川防災拠点センター
おがわぼうさいきょてんせんたー / ogawabousaikyotensentaa
熊本県宇城市小川町江頭100
Status unknown
Please check with the city office before you go.
Information available about shower facilities.
We are preparing to use the emergency repair program. Please tell the contractor you hired, and do not pay them yet. Wait for our announcement.
To use the program, we will need photos from before and after the repair. Please take and save these photos.
The program covers homes where you were living at the time of the disaster.
When the program rules are decided, we will announce them on the website.
0964-32-1111
tel:0964-32-1111
Date 2026-08-05 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.uki.kumamoto.jp/kurashi/sumai/2612294
Baby health checks on July 29 and 31 are cancelled
Because of the Kumamoto earthquake, two health checks planned for this week are cancelled: the 2-year-old dental check and the 3–4 month check. We will tell you about new dates later.
What to doWait for news about new dates. If you worry about your child's health, call the Health Promotion Division.
Because of the Kumamoto earthquake that happened yesterday, we are putting your safety first. The 2-year-old dental check and the 3–4 month check that were planned for this week are cancelled.
We will tell you the new dates later. Please wait a little.
If you are worried about your child's health or anything else, please talk to the Health Promotion Division（健康づくり推進課）.
Date 2026-08-04 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.uki.kumamoto.jp/iryo_fukushi/hoken/shindan/2606972
School sports facilities and community centres managed by the education board are closed for now
Following the Kumamoto earthquake on 28 July 2026, all elementary and junior high school sports facilities, disaster prevention centres, lifelong learning facilities, community centres, cultural facilities, and sports facilities managed by Uko City's education board are closed for the time being while safety checks are done.
What to doIf you planned to use any of these facilities, please know they are closed for now.
Ogawa Disaster Prevention Centre（小川防災拠点センター）
小川防災拠点センター
おがわぼうさいきょてんせんたー / ogawabousaikyotensentaa
熊本県宇城市小川町江頭100
Closed
Closed for the time being while damage is checked.
Because of the Kumamoto earthquake on July 28, 2024, the Education Committee will close the following facilities for a while. We are doing this to keep users safe and to check what damage has happened.
We know this causes trouble and hardship for users. We ask for your understanding and help.
School gyms in the city（市内小中学校 体育施設）
Disaster prevention centers in the city（市内防災拠点センター）
Lifelong learning facilities in the city（市内生涯学習施設）
Community centers in the city（市内公民館）
Cultural facilities in the city（市内文化施設）
Sports facilities in the city（市内体育施設）
Date 2026-08-04 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.uki.kumamoto.jp/toppage/important/2607146
Uki City sets up disaster response headquarters
On Tuesday, July 28 at 4:35 p.m., Uki City（宇城市） set up a disaster response headquarters for the 2024 Kumamoto earthquake. You need to watch for updates from the city.
What to doWatch for information from Uki City（宇城市）.
Uki City（宇城市） set up a disaster management office at 4:35 PM on Tuesday, July 28, 2026, after the Reiwa 8 Kumamoto earthquake that happened that day.
Please pay attention to information sent out by the city from now on.
Date 2026-08-04 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.uki.kumamoto.jp/kurashi/bosaiinfo/bosai/2607030
Uki City Local History Museum workshop cancelled due to earthquake
The "Magatama bead-making" workshop scheduled for Saturday, 8 August at Uki City Local History Museum（宇城市立郷土資料館）has been cancelled because of the 2024 Kumamoto earthquake.
Uki City Local History Museum
宇城市立郷土資料館
Closed
Workshop cancelled
Affected districts
- 豊野町糸石とよのまちいといし / toyonomachiitoishi
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Due to the 2024 Kumamoto Earthquake（「令和８年熊本地震」），
this workshop is cancelled.
Workshop: Magatama bead-making（勾玉づくり）
Date and time: Saturday, August 8, 2024, starting at 10:00
Date 2026-08-04 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.uki.kumamoto.jp/kankobunka/bunka/kyodo/2604169
For news media: Rules for interviews and filming in shelters and city office buildings (updated 1 August 2026)
Following the Kumamoto earthquake of 28 July 2026, Uki City has set rules for news media interviews and filming in shelters and city office buildings, effective from 2 August 2026. Interviews and filming are limited to specific facilities and times, and advance application is required. On 4 August (Tuesday) only, interviews and filming are permitted at 11 shelters across the city.
What to doTo conduct interviews or filming inside shelters or city office buildings, you must apply in advance using the application form (https://logoform.jp/form/432130/1726244) and wear an armband.
Matsubase West Disaster Prevention Centre（松橋西防災拠点センター）
松橋西防災拠点センター
まつばせにしぼうさいきょてんせんたー / matsubasenishibousaikyotensentaa
熊本県宇城市松橋町松橋564-2
Open
At 564-2 Matsubasei-cho, Matsubase. Interviews and filming permitted.
Shiranuhi Disaster Prevention Centre（不知火防災拠点センター）
不知火防災拠点センター
しらぬひぼうさいきょてんせんたー / shiranuhibousaikyotensentaa
熊本県宇城市不知火町高良2273-1
Open
At 2273-1 Kora, Shiranuhi-cho. Interviews and filming permitted.
Matsubase East Disaster Prevention Centre（松橋東防災拠点センター）
松橋東防災拠点センター
まつばせひがしぼうさいきょてんせんたー / matsubasehigashibousaikyotensentaa
熊本県宇城市松橋町豊福1786
Open
At 1786 Toyofuku, Matsubasei-cho. Interviews and filming permitted.
Ogawa Disaster Prevention Centre（小川防災拠点センター）
小川防災拠点センター
おがわぼうさいきょてんせんたー / ogawabousaikyotensentaa
熊本県宇城市小川町江頭100
Open
At 100 Egashira, Ogawa-cho. Interviews and filming permitted.
Shiranuhi Branch Office（不知火支所）
不知火支所
しらぬひししょ / shiranuhishisho
熊本県宇城市不知火町高良2273-1
Open
One of the city office buildings. Interviews and filming only during office hours (8:30–17:15).
Misumi Disaster Prevention Centre（三角防災拠点センター）
三角防災拠点センター
みすみぼうさいきょてんせんたー / misumibousaikyotensentaa
熊本県宇城市三角町波多619-1
Open
Cardboard beds set up as noted in the news release dated 3 August.
Affected districts
- 小川町江頭おがわまちえがしら / ogawamachiegashiraThe district where Ogawa Disaster Prevention Centre is located.
- 不知火町高良しらぬひまちこうら / shiranuhimachikouraThe district where Shiranuhi Disaster Prevention Centre is located.
- 松橋町大野まつばせまちおおの / matsubasemachioonoThe district where Matsubase General Sports and Culture Centre is located.
- 松橋町豊福まつばせまちとよふく / matsubasemachitoyofukuThe district where Matsubase East Disaster Prevention Centre is located.
- 松橋町松橋まつばせまちまつばせ / matsubasemachimatsubaseThe district where Matsubase West Disaster Prevention Centre is located.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Matsubase General Sports and Culture Center
（matsubasemachioono（松橋町大野） 85）
(1) 10:00 a.m. to 11:00 a.m.
(2) 2:00 p.m. to 3:00 p.m.
Matsubase West Disaster Prevention Base Center（松橋西防災拠点センター）
（matsubasemachimatsubase（松橋町松橋） 564-2）
Shiranuhi Disaster Prevention Base Center（不知火防災拠点センター）
（shiranuhimachikoura（不知火町高良） 2273-1）
Matsubase East Disaster Prevention Base Center（松橋東防災拠点センター）
（matsubasemachitoyofuku（松橋町豊福） 1786）
Ogawa Disaster Prevention Base Center（小川防災拠点センター）
（ogawamachiegashira（小川町江頭） 100）
（main office, Ogawa Branch, Toyono Branch, Shiranuhi Branch Office（不知火支所）, Misumi Branch）
※ There are no restrictions on target days and times, but interviews and photography are limited to office hours (8:30 a.m. to 5:15 p.m.).
<2 Things to watch out for when interviewing and filming>
When interviewing and filming, follow the next points.
(1) When filming inside shelters and city hall buildings, be careful not to capture the faces of evacuees.
(2) If you interview or film evacuees directly, you must get their consent first. Film only the person who gave consent.
(3) Inside and outside the city hall and shelters, please wear an armband（腕章） to show you are a news media worker.
(4) There are no limits on the location of interviews and photography outside each building, but restrictions may be added later depending on the situation.
(5) When filming city hall, make sure computer screens and other work information do not appear in the shot.
<3 How to apply for interviews and photography>
When doing interviews and photography inside shelters and city hall buildings, apply in advance using the next form.
Application form: https://logoform.jp/form/432130/1726244
※ When interviewing and filming inside and outside target facility "6 Uki City Hall Main Office", you must create a separate "Building Facility Use Permission Application (for interior and exterior filming)" and attach it to the application form.
⇒Creating and attaching a "Building Facility Use Permission Application (for interior and exterior filming)" is not needed.
01 News release (On-site interviews concerning the 2026 Kumamoto earthquake: 1 August 2026) (PDF 308KB)
https://www.city.uki.kumamoto.jp/resource.php?e=ddb7ea5cb6db9243c8e6b89c28b0f5b3420da68d63a175ce6797f840f646fcf7c187dd8abc634cf0ff2c8785f01bdb3e
02 News release (Air conditioning to be installed in the dojo at Matsubase Junior High School: 3 August 2026) (PDF 263KB)
https://www.city.uki.kumamoto.jp/resource.php?e=f311934fbe4c8102e574cf0e063f93985ae6b8e746fa82f5e3399e6e37320b15db5f7ad74f45735d1327bfb3137d14ae
03 News release (Cardboard beds to be set up at Ogawa Junior High School and Misumi Disaster Prevention Centre（三角防災拠点センター）: 3 August 2026) (PDF 271KB)
https://www.city.uki.kumamoto.jp/resource.php?e=1d79a9eee1031f4604ab2294729f2461e2cf72b105121cfa366baf1c3c21a4338c9277bbd87af177d1c2f9f081b341ff
Rules for interviews and filming
We thank you for your efforts in providing swift and accurate information to residents of the affected areas and to people throughout the prefecture and beyond who have connections to Uki City, despite the impact of the Kumamoto earthquake of 28 July 2026, which has caused power cuts, water shortages, and other difficulties affecting residents' living conditions and communication. We sincerely appreciate your work.
Regarding interviews and filming related to the Kumamoto earthquake of 28 July 2026, we ask for your cooperation with the following matters. Our priority is the smooth handling of disaster response work, the protection of evacuees' privacy, and their physical and mental health. These rules apply to interviews and filming inside shelters and city office buildings.
The following matters will apply from 2 August 2026 (Sunday).
This content may change in the future.
<1 Permitted locations and times for interviews and filming>
Interviews and filming inside shelters and city office buildings are limited to the following facilities, days, and times.
Interviews and filming inside other buildings are not permitted. Thank you for your understanding.
(Added note: 3 August (Monday))
On 4 August (Tuesday) only, interviews and filming are permitted at the 11 shelters open across the city. However, the rules for 'permitted times and application methods' continue to apply.
04 News release (One week since the Kumamoto earthquake of 2026: 3 August 2026) (PDF 264KB)
https://www.city.uki.kumamoto.jp/resource.php?e=47f88b653c8282ff4e755b97eab14a07486b5d3f5594b37e551d7a8daaf856bedebab382912a44e233560d46f130c342
Date 2026-08-04 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.uki.kumamoto.jp/toppage/important/2608181
August issue of Uuki Public Relations postponed due to earthquake
The August issue of Uuki Public Relations（広報うき）is delayed because of the earthquake. The distribution date will be announced later when conditions allow.
We are postponing the distribution of the public relations newspaper due to the earthquake.
We will announce the distribution date again as soon as conditions are ready.
We apologize for the inconvenience. Thank you for your understanding.
Date 2026-08-04 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.uki.kumamoto.jp/kurashi/sumai/gyoseiku/2606903
Daily life
August 4 to 7: Please reduce burnable waste to food waste only
The earthquake has stopped the incinerator at Uki Clean Center（宇城クリーンセンター）. From August 4 to August 7, please help reduce waste by putting out food waste only.
What to doFrom August 4 to August 7, put out food waste only.
August 4 to 7: Please help reduce the amount of waste we collect.
Uki Clean Center（宇城クリーンセンター） has stopped its incinerator because of the earthquake.
From August 4 to August 7, please help reduce waste by putting out food waste only.
We thank you for your understanding and help.
Date 2026-08-03 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.uki.kumamoto.jp/kurashi/kankyo/gomi/2611303
UrgentSupport
You can see a doctor without your My Number insurance card or eligibility certificate
If you lost your My Number insurance card or eligibility certificate in the 2024 Kumamoto earthquake, or left it at home while evacuating, you can still see a doctor. Just tell the medical facility your name, date of birth, phone number, and address. This applies to people covered by the National Health Insurance and the Late-Stage Medical Care System for the Elderly.
What to doTell the medical facility your name, date of birth, phone number, and address by speaking to them.
If you lost your My Number insurance card or eligibility certificate in the 2024 Kumamoto earthquake, or left it at home while evacuating, you can still see a doctor. Just tell the medical facility your name, date of birth, phone number, and address.
National Health Insurance members
Late-Stage Medical Care System for the Elderly members
Kumamoto Prefecture（熊本県庁）website (Information for evacuees seeing a doctor)
https://www.pref.kumamoto.jp/soshiki/43/274584.html
Uki City（宇城市）Health and Hygiene Department Medical Insurance Section
0964-32-1417
tel:0964-32-1417
Date 2026-08-03 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.uki.kumamoto.jp/iryo_fukushi/hoken/kokuho/2607108
Community centre classes cancelled due to Kumamoto earthquake
Due to the impact of the 2024 Kumamoto earthquake, community centre classes (Ukiuki Senior University and Women's Classes) are cancelled for the time being. We are checking the safety of facilities and responding to evacuation shelter operations. We will announce the restart date on our website after we confirm the facilities are safe.
What to doCheck the website again for the restart date.
Misumi Disaster Prevention Base Centre（三角防災拠点センター）
三角防災拠点センター
みすみぼうさいきょてんせんたー / misumibousaikyotensentaa
熊本県宇城市三角町波多619-1
Status unknown
Please check with the city office before you go.
Venue for Misumi Campus Misumi Class (class cancelled)
Rural Environment Improvement Centre（農村環境改善センター）
農村環境改善センター
のうそんかんきょうかいぜんせんたー / nousonkankyoukaizensentaa
熊本県宇城市三角町戸馳2861
Status unknown
Please check with the city office before you go.
Venue for Misumi Campus Toobi Class (class cancelled)
Konoura District Community Hall（郡浦地区市民館）
郡浦地区市民館
こおのうらちくしみんかん / koonourachikushiminkan
熊本県宇城市三角町中村1165
Status unknown
Please check with the city office before you go.
Venue for Misumi Campus Konoura Class (class cancelled)
Shiranuhi Disaster Prevention Base Centre（不知火防災拠点センター）
不知火防災拠点センター
しらぬひぼうさいきょてんせんたー / shiranuhibousaikyotensentaa
熊本県宇城市不知火町高良2273-1
Status unknown
Please check with the city office before you go.
Venue for Shiranuhi Class morning and afternoon (class cancelled)
Matsuhase West Disaster Prevention Base Centre（松橋西防災拠点センター）
松橋西防災拠点センター
まつばせにしぼうさいきょてんせんたー / matsubasenishibousaikyotensentaa
熊本県宇城市松橋町松橋564-2
Status unknown
Please check with the city office before you go.
Venue for Matsuhase West Class (class cancelled)
Matsuhase East Disaster Prevention Base Centre（松橋東防災拠点センター）
松橋東防災拠点センター
まつばせひがしぼうさいきょてんせんたー / matsubasehigashibousaikyotensentaa
熊本県宇城市松橋町豊福1786
Status unknown
Please check with the city office before you go.
Venue for Matsuhase East Class (class cancelled)
Toyono Disaster Prevention Base Centre（豊野防災拠点センター）
豊野防災拠点センター
とよのぼうさいきょてんせんたー / toyonobousaikyotensentaa
熊本県宇城市豊野町糸石3140-3
Status unknown
Please check with the city office before you go.
Venue for Ogawa General Culture Centre class (class cancelled)
Notice of cancellation of community centre classes (Ukiuki Senior University and Women's Classes) due to Kumamoto earthquake
Due to the impact of the 2024 Kumamoto earthquake, we are checking the safety of facilities and responding to evacuation shelter operations.
Community centre classes are cancelled for the time being.
We sincerely apologize for any inconvenience caused to those who were looking forward to the classes. We will announce the restart date on our website after we confirm the facilities are safe. Thank you for your understanding and cooperation.
Misumi Campus Oota-o Class
Oota-o District Community Hall（大田尾地区公民館）
Misumi Campus Misumi Class
Misumi Disaster Prevention Base Centre（三角防災拠点センター）
Misumi Campus Toobi Class
Rural Environment Improvement Centre（農村環境改善センター）
Misumi Campus Konoura Class
Konoura District Community Hall（郡浦地区市民館）
Misumi Campus Ootake Class
Ootake District Community Hall（大岳地区市民館）
Shiranuhi Class (morning and afternoon)
Shiranuhi Disaster Prevention Base Centre（不知火防災拠点センター）
Matsuhase West Disaster Prevention Base Centre（松橋西防災拠点センター）
Matsuhase East Disaster Prevention Base Centre（松橋東防災拠点センター）
Ogawa General Culture Centre（小川総合文化センター）
Toyono Disaster Prevention Base Centre（豊野防災拠点センター）
Date 2026-08-03 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.uki.kumamoto.jp/gyousei/shisetsu/sonota_kokyoshisetsu/2610825
Support
Children's Centre moves to main office, first floor (earthquake impact)
The Shiranuhishi Branch Office cannot be used due to the earthquake. The Children's Centre has moved to the first floor of the main office. We accept counselling about children under 18 and reports of child abuse.
What to doTo contact the Children's Centre, call these mobile numbers: 080-8257-5152 or 090-1536-2882.
Shiranuhishi Branch Office（不知火支所）
不知火支所
しらぬひししょ / shiranuhishisho
熊本県宇城市不知火町高良2273-1
Closed
Cannot be used due to earthquake impact. Children's Centre has moved to first floor of main office.
Affected districts
- 不知火町高良しらぬひまちこうら / shiranuhimachikoura
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Child Counselling Room (Children's Centre)
The Children's Centre gives advice to children under 18 years old who live in Uki City and their families.
We have a child and family counsellor and a childcare support coordinator (childcare worker). Please ask us about anything.
Monday to Friday, 9 a.m. to 4 p.m. (closed on public holidays and New Year holidays)
Uki City Shiranuhishi Branch Office（不知火支所） Children's Centre (Address: Uki City shiranuhimachikoura（不知火町高良） 2273-1)
Examples of questions we help with
We just moved here. Can you tell us where we can play together as a family?
Is there somewhere that can look after my child for a short time?
I worry about my child's growth and development.
My child says "I don't want to go to school."
My child has trouble getting along with friends.
We also take advice and reports about "child abuse."
If you find a child you think may be abused, please contact the Children's Centre (phone: 0964-33-1118), or Kumamoto Prefecture Central Child Consultation Office (national toll-free number 189 [Ichiha Yaku] or phone: 096-381-4451, open 24 hours, every day), or Uki Police Station (phone: 0964-33-0110 or emergency: 110).
A report or consultation about abuse is the first step to help the child and their family. Information about who reported it is kept secret.
Because Shiranuhishi Branch Office（不知火支所） cannot be used due to the earthquake, the Children's Centre has moved to the first floor of the main office.
To reach us, please call these mobile numbers.
We are sorry for any trouble. Thank you for your understanding.
Contact numbers: 080-8257-5152, 090-1536-2882
Date 2026-08-03 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.uki.kumamoto.jp/kosodate/shienseido/2014999
Daily life
Please do not put out burnable garbage on August 3 (Monday) and August 4 (Tuesday)
The Uki Clean Center is at its processing limit because of disaster waste from the earthquake and repair work on the incinerators. We ask you not to put out burnable garbage on August 3 (Monday) and August 4 (Tuesday). Please wait for the next collection day.
What to doDo not put out burnable garbage on August 3 (Monday) and August 4 (Tuesday) if possible. Please wait until the next collection day.
On August 3 (Monday) and August 4 (Tuesday), please do not put out burnable garbage if possible.
The Uki Clean Center（宇城クリーンセンター） is now receiving disaster waste from the earthquake, and the amount of garbage coming in is growing. The incinerators were damaged in the earthquake and need repairs. Processing ability cannot keep up. If this continues, we will have to stop accepting garbage.
Please do not put out garbage on August 3 (Monday) and August 4 (Tuesday) if possible. Please put it out on the next collection day instead.
We ask for your understanding and cooperation.
Date 2026-08-02 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.uki.kumamoto.jp/kurashi/kankyo/gomi/2610078
Baby health checks and advice from August 4-7 are cancelled due to the Kumamoto earthquake
Because of the Kumamoto earthquake, all baby health checks and advice services planned for August 4 (Tuesday) to August 7 (Friday) are cancelled. Mother and child handbook handout and parenting advice will continue. New dates will be announced later.
What to doIf you are worried about your child's health, please call the Health Promotion Division (0964-32-7100).
Due to the Kumamoto earthquake that happened recently, we are putting the safety of everyone who comes first. We are cancelling the baby and infant health checks and advice services that were planned for this week.
We will tell you the new schedule later. Please wait a little.
If you are worried about your child's health or anything else, please call the Health Promotion Division（健康づくり推進課）.
Thank you for your understanding and help.
Mother and child handbook issue and parenting advice will continue.
Baby and infant health checks and advice services that are cancelled
Tuesday 4 August: 3-year-old health check
Wednesday 5 August: Weaning food class
Thursday 6 August: 1.5-year-old health check
Friday 7 August: 7-month-old health check
0964-32-7100
tel:0964-32-7100
Date 2026-08-02 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.uki.kumamoto.jp/iryo_fukushi/hoken/shindan/2609966
Daily life
From Thursday 30 July: regular rubbish, sorted waste, and bulky waste collection will run as normal
From Thursday 30 July, collection of regular rubbish, sorted waste, and bulky waste will run as normal. However, collection may not be possible in some areas depending on road conditions. Information about disaster waste collection will be announced separately.
What to doPut only 'regular rubbish' at the rubbish station. Please wait for separate guidance before putting out disaster waste.
Regular rubbish collection will take place from Thursday 30 July onwards.
※ However, collection may not be possible in some areas depending on road conditions.
Please put only 'regular rubbish' at the rubbish station.
Information about disaster waste will be announced separately.
We are sorry for the inconvenience. Thank you for your understanding and cooperation.
Sorted waste collection and bulky waste collection will also run as normal.
Date 2026-07-30 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.uki.kumamoto.jp/kurashi/kankyo/gomi/2607122
UrgentShelters
Evacuation shelters are open (updated 31 July 2026)
A earthquake struck at 16:27. Several evacuation shelters are now open in Uki City. As of 31 July 2026, three new shelters have been added: Shiraishi Elementary School, Matsubashi Junior High School, and Onobuta Elementary School. The old Toyono Elementary School gymnasium closed at 08:30 on 31 July. Several overnight car-sleeping evacuation sites are also available.
What to doKeep yourself safe, then go to the nearest evacuation shelter or overnight car-sleeping evacuation site.
Misumi Disaster Prevention Base Center
三角防災拠点センター
みすみぼうさいきょてんせんたー / misumibousaikyotensentaa
熊本県宇城市三角町波多619-1
Open
Also available as an overnight car-sleeping evacuation site.
Shiranui Disaster Prevention Base Center
不知火防災拠点センター
しらぬひぼうさいきょてんせんたー / shiranuhibousaikyotensentaa
熊本県宇城市不知火町高良2273-1
Open
Also available as an overnight car-sleeping evacuation site.
Matsubashi East Disaster Prevention Base Center
松橋東防災拠点センター
まつばせひがしぼうさいきょてんせんたー / matsubasehigashibousaikyotensentaa
熊本県宇城市松橋町豊福1786
Open
Also available as an overnight car-sleeping evacuation site.
Matsubashi West Disaster Prevention Base Center
松橋西防災拠点センター
まつばせにしぼうさいきょてんせんたー / matsubasenishibousaikyotensentaa
熊本県宇城市松橋町松橋564-2
Open
Also available as an overnight car-sleeping evacuation site.
Ogawa Disaster Prevention Base Center
小川防災拠点センター
おがわぼうさいきょてんせんたー / ogawabousaikyotensentaa
熊本県宇城市小川町江頭100
Open
Also available as an overnight car-sleeping evacuation site.
Toyono Disaster Prevention Base Center
豊野防災拠点センター
とよのぼうさいきょてんせんたー / toyonobousaikyotensentaa
熊本県宇城市豊野町糸石3140-3
Open
Also available as an overnight car-sleeping evacuation site (car park).
Old Toyono Elementary School gymnasium
旧豊野小学校体育館
Closed
Closed at 08:30 on 31 July.
Wing Matsubase (community facility)
ウイングまつばせ
熊本県宇城市松橋町大野85
Open
Shiranui Elementary School – 2nd floor community space
不知火小学校 ２階交流スペース
Open
Newly added on 31 July.
Matsubashi Junior High School – martial arts hall
松橋中学校 武道場
Open
Newly added on 31 July.
Onobuta Elementary School – gymnasium
小野部田小学校 体育館
熊本県宇城市小川町南小野1402
Open
Newly added on 31 July.
Due to the earthquake that struck at 16:27, the following evacuation shelters have been opened.
Misumi Disaster Prevention Base Center（三角防災拠点センター）
https://www.city.uki.kumamoto.jp/gyousei/shisetsu/bosaishisetsu/2025001
Shiranui Disaster Prevention Base Center（不知火防災拠点センター）
https://www.city.uki.kumamoto.jp/gyousei/shisetsu/bosaishisetsu/2025018
Matsubashi East Disaster Prevention Base Center（松橋東防災拠点センター）
https://www.city.uki.kumamoto.jp/gyousei/shisetsu/bosaishisetsu/2025247
Matsubashi West Disaster Prevention Base Center（松橋西防災拠点センター）
https://www.city.uki.kumamoto.jp/gyousei/shisetsu/shogaigakushushisetu/2025230
Ogawa Disaster Prevention Base Center（小川防災拠点センター）
https://www.city.uki.kumamoto.jp/gyousei/shisetsu/bosaishisetsu/2163673
Old Toyono Elementary School gymnasium（旧豊野小学校体育館）
Overnight car-sleeping evacuation sites
Toyono Disaster Prevention Base Center（豊野防災拠点センター）car park
Misumi Disaster Prevention Base Center（三角防災拠点センター）
https://www.city.uki.kumamoto.jp/gyousei/shisetsu/bosaishisetsu/2025001
Shiranui Disaster Prevention Base Center（不知火防災拠点センター）
https://www.city.uki.kumamoto.jp/gyousei/shisetsu/bosaishisetsu/2025018
Matsubashi East Disaster Prevention Base Center（松橋東防災拠点センター）
https://www.city.uki.kumamoto.jp/gyousei/shisetsu/bosaishisetsu/2025247
Matsubashi West Disaster Prevention Base Center（松橋西防災拠点センター）
https://www.city.uki.kumamoto.jp/gyousei/shisetsu/shogaigakushushisetu/2025230
Ogawa Disaster Prevention Base Center（小川防災拠点センター）
https://www.city.uki.kumamoto.jp/gyousei/shisetsu/bosaishisetsu/2163673
Toyono Disaster Prevention Base Center（豊野防災拠点センター）
https://www.city.uki.kumamoto.jp/gyousei/shisetsu/shogaigakushushisetu/2024998
Keep yourself safe and evacuate.
Newly added evacuation shelters
Shiranui Elementary School（不知火小学校）– 2nd floor community space
Matsubashi Junior High School（松橋中学校）– martial arts hall
Onobuta Elementary School（小野部田小学校）– gymnasium
Closed evacuation shelter
Old Toyono Elementary School gymnasium（旧豊野小学校体育館）— closed at 08:30 on 31 July.
Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.uki.kumamoto.jp/toppage/kinkyu/2415505
八代市
UrgentShelters
Shelter opening status (6 August, 6:00 AM)
The opening status of shelters in Yashiro city is shown here. Kongou Community Centre（金剛コミュニティセンター） and Sakamoto Community Centre are closed between 5:15 PM and 8:30 AM the next day. You can check the latest opening status in the PDF list.
What to doCheck the shelter opening status list (PDF).
Kongou Community Centre
金剛コミュニティセンター
こんごうこみゅにてぃーせんたー / kongoukomyunitiisentaa
熊本県八代市高植本町800-2
Open
Closed between 5:15 PM and 8:30 AM the next day.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachi
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We publish a list of shelters currently open.
Note: Kongou Community Centre（金剛コミュニティセンター） and Sakamoto Community Centre are closed from 5:15 PM until 8:30 AM the next day.
Last updated: 6 August 2026
(As of 6 August, 6:00 AM)
Shelter opening status list (6 August 2026, 6:00 AM) (PDF: 73.9 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326798/3_26798_158060_up_h6kw32lg.pdf
Date 2026-08-06 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326798/index.html
Support
2026 Kumamoto Earthquake: How to apply for a disaster certificate at the window or online
We issue disaster certificates for people whose homes were damaged in the 2026 Kumamoto Earthquake. These certificates are needed for disaster aid. Window applications are open at Yatsushiro City Hall main building 1st floor multipurpose hall and at each branch office and satellite office (from 8 August 2026, weekdays only; main office and Sencho branch also open Saturday, Sunday, and holidays for the time being). Online applications started on Monday 3 August 2026 at 1 p.m. There is no fee.
What to doFill out the disaster certificate application form. Bring photos that show the damage. Apply at the window of Yatsushiro City Hall main building or at a branch or satellite office, or apply online using the form.
Yatsushiro City Hall main building, 1st floor, multipurpose hall
八代市役所本庁舎１階 多目的ホール
Open
9 a.m. to 5 p.m. Open on Saturday, Sunday, and holidays for the time being.
Sakamoto branch office
坂本
Open
9 a.m. to 5 p.m. Open weekdays only from 10 August 2026.
Sencho branch office
千丁
Open
9 a.m. to 5 p.m. Open on Saturday, Sunday, and holidays for the time being.
Toyo branch office
東陽
Open
9 a.m. to 5 p.m. Open weekdays only from 10 August 2026.
Izumi branch office
泉
Open
9 a.m. to 5 p.m. Open weekdays only from 10 August 2026.
Kagami branch office
鏡
Open
9 a.m. to 5 p.m. Open weekdays only from 10 August 2026. Also open on Saturday 15 August 2026 and Sunday 16 August 2026.
Hinagu satellite office
日奈久出張所
Open
9 a.m. to 5 p.m. Open weekdays only from 10 August 2026.
About the disaster certificate
We issue a disaster certificate showing the damage level to homes under the Disaster Countermeasures Basic Act. This helps people follow the steps to get disaster aid. In Yatsushiro City, if damage to things other than homes is not needed, we issue a disaster victim certificate instead.
If you need a certificate, fill in the disaster certificate application form and bring it with photos showing the damage.
There is no fee for application or issuing the certificate.
About window applications
Yatsushiro City Office main building, 1st floor multipurpose hall（八代市役所本庁舎１階 多目的ホール）
Each branch office (Sakamoto branch office（坂本）, Sentei branch office（千丁）, Toyo branch office（東陽）, Izumi branch office（泉）, Kagami branch office（鏡）)
Hinagu satellite office（日奈久出張所）
• Disaster certificate application form (PDF: 70.7 KB)
Disaster certificate application form (Excel: 16.2 KB)
https://www.city.yatsushiro.lg.jp/kiji00326836/3_26836_157985_up_327e5up0.xlsx
• Photos showing the damage
You must keep the photos you take.
If we do a site inspection to issue the disaster certificate, you do not need to attach photos.
Someone else can apply for you, but we will check the ID of the person who comes to the window.
The car park may be busy. We plan to give enough time to apply. Site inspections are not first-come-first-served, so come when you are ready, without rushing.
Come when you are ready, without rushing.
About online applications
From 1 p.m. Monday, August 3, 2024
https://logoform.jp/form/zis6/1724496 (external link)
https://logoform.jp/form/zis6/1724496
The disaster certificate application form is also ready at Branch offices (Sakamoto, Sencho, Toyo, Izumi, Kagami)（各支所（坂本・千丁・東陽・泉・鏡）） and Hinagu branch office（日奈久出張所）.
Self-assessment method explanation (PDF: 309.1 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326836/3_26836_158032_up_2zq0cgl8.pdf
From Monday 10 August 2026 (weekdays only)
※ The main office and Sencho branch office（千丁） branch office are also open on Saturday, Sunday, and holidays for the time being.
※ Kagami branch office（鏡） branch office is also open on Saturday 15 August 2026 and Sunday 16 August 2026.
Date 2026-08-05 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326836/index.html
Disaster support workers and related organizations: please use designated parking areas
The municipal office car park is very crowded. Workers doing disaster support and related organizations must park in the designated parking areas. More citizens are expected to visit the office, so we need to keep safe paths clear.
What to doIf you work in disaster support or are from a related organization, please park in the designated parking areas listed in the attached PDF.
Parking for disaster support workers and related organizations (request)
We thank you very much for coming quickly to help and do rescue and repair work after this 2026 Kumamoto earthquake. Your help means a lot to us.
Your fast and hard work gives hope to people in the damaged areas.
Right now we are running disaster help desks and taking damage reports. But the car park at the municipal office is very full. More people are coming to the office soon, so we must keep safe paths clear.
We ask disaster support workers and people from related organizations to please park in the parking areas we list below. We are sorry for the trouble.
We are sorry to cause you trouble. Please understand and help us. We need to do emergency repairs safely and keep everyone safe.
20260804 Parking for disaster support workers and related organizations (request) (PDF: 612.7 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326838/3_26838_158017_up_z4kip5up.pdf
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326838/index.html
Support
Survey about housing needs for people affected by the disaster
Yatsushiro City is running a survey about housing support for people affected by the disaster. You can answer the survey using a form or QR code. The survey will also be handed out at each evacuation centre.
What to doPlease answer the housing survey using the form or QR code.
Survey about housing needs
Yatsushiro City（八代市） is running a survey about housing support for people affected by the disaster.
Please answer using the form below. Your answers will help us plan housing support in the future.
This survey will also be handed out at each evacuation centre.
Answer form is here (external link)
You can also answer using the QR code below.
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326845/index.html
Support
Questions and answers about disaster certificates for the 2024 Kumamoto earthquake: how to apply, what to bring
This page answers questions about disaster certificates for the 2024 Kumamoto earthquake. It covers how to apply, where and when to apply, proxy applications, and what to bring. Window applications start from 10 August 2024. Online applications are already open.
What to doTo apply online, use the link provided. To apply at an office, visit the main office or a branch office from 10 August 2024 onwards with an ID document.
We express our sincere sympathy to all those affected by the 2024 Kumamoto earthquake.
We answer frequently asked questions about disaster certificates in a question-and-answer format.
Q. How do I apply for a disaster certificate?
A. You can apply in two ways: online or at an office (the main office or a branch office).
Window applications start from Monday, 10 August 2024.
We expect the car park to be crowded. We plan to allow plenty of time for applications. On-site inspections are not on a first-come, first-served basis, so please come at your leisure without rushing.
On-site inspections are not on a first-come, first-served basis, so please come at your leisure without rushing.
Q. How do I apply online?
A. Please visit the link below.
https://logoform.jp/form/zis6/1724496
https://logoform.jp/form/zis6/1724496
Q. Where and when can I apply at an office?
A. Please check the city's official website using the link below for details.
https://www.city.yatsushiro.lg.jp/kiji00326836/index.html
https://www.city.yatsushiro.lg.jp/kiji00326836/index.html
Q. Can someone apply on my behalf?
You can apply online or at an office, and a proxy can also submit an application.
Q. What should I bring when I apply at an office?
A. Please bring an ID document (a driving licence, My Number Card, etc.) and photos of the damage.
For a disaster certificate that requires a city investigation, photos of the damage are not required.
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326850/index.html
Support
We are starting to accept applications for disaster damage certificates (Kumamoto earthquake, 2024)
For the 2024 Kumamoto earthquake, online applications for disaster damage certificates will start on Monday, August 3 at 1 p.m. Counter applications will start around August 10. You must take and keep photos of damage (unless we do a site inspection).
What to doTake photos of damaged areas and keep them safe. Apply online or at a counter. Do this to prepare for insurance claims.
Main office（本庁）
本庁
Open
Counter applications start August 10 (Monday). May move to another location.
Sakamoto, Senjō, Tōyō, Izumi, and Kagami branch offices（坂本・千丁・東陽・泉・鏡支所）
坂本・千丁・東陽・泉・鏡支所
Open
Counter applications start August 10 (Monday).
Hinagu office（日奈久出張所）
日奈久出張所
Open
Counter applications start August 10 (Monday).
Preparation in progress: We are preparing to start around Monday, August 10, Reiwa 8.
Planned window locations: head office（本庁）, Sakamoto, Sentei, Higashiyo, Izumi, and Kagami branch offices（坂本・千丁・東陽・泉・鏡支所）, Hinagu sub-office（日奈久出張所）
※ head office（本庁） may be moved to a different location.
※ You must take photographs of damage areas for insurance claims and applications for disaster damage certificates.
(If a site survey is done when the disaster damage certificate is issued, photos do not need to be attached.)
※ You must keep and save the photographs you take.
Start date: Monday, August 3, 2024, from 1 p.m.
https://logoform.jp/form/zis6/1724496 (external link)
https://logoform.jp/form/zis6/1724496
You can enter your information from 1 p.m. on Monday, August 3, 2024.
If online application is difficult, we plan to offer help at the counter applications starting August 10.
What is the self-assessment method?
Self-assessment method explanation (PDF: 309.1 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00324826/3_24826_158033_up_m65jh708.pdf
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00324826/index.html
UrgentEvacuation
Reiwa 8 Kumamoto Earthquake — Yatsushiro City Information
Official summary page for Yatsushiro City about the Reiwa 8 Kumamoto earthquake. The page covers many topics: where shelters are open, water supply information, water outage information, facility closures and reopenings, aid supplies and volunteer sign-ups, and housing support. The latest information is current as of August 5, Reiwa 8, at 21:00.
What to doCheck the section that matches your situation (shelter, water supply, water outages, support procedures, etc.) and take the action you need.
Affected districts
- 日奈久地区Some water outages have been fixed.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Information about the 2024 Kumamoto Earthquake
Applications and procedures
Notices from Yatsushiro City
You can get care services even without your insurance card
Garbage collection from Wednesday, July 29 onwards
Bus and shared taxi service suspension due to the 2024 Kumamoto Earthquake
Water and sewerage (electricity and gas)
For homes and businesses using tap water
For gas, check the Kyushu Gas home page (external link)
For electricity, check the Kyushu Electric Power home page (external link)
Notice of temporary closure of Yatsushiro City Nishi-Matsue-jo Community Center（八代市西松江城老人憩いの家）
Kagami Culture Center closure and postponement of citizen meeting regarding the former Yatsushiro City Welfare Hall（鏡文化センター）（旧八代市厚生会館）
Temporary closure of facilities managed by the Commerce and Industry Policy Section (worker facilities) and notice of future reopening
Temporary closure of Yatsushiro City Museum（八代市立博物館）due to the earthquake
Temporary closure of sports facilities and notice of future reopening
Temporary closure of tourism facilities and notice of future reopening
Library（図書館）closure due to the 2024 Kumamoto Earthquake
Cancellation of the 59th Yatsushiro Kuma River Festival（第59回八代くま川祭り）due to the 2024 Kumamoto Earthquake
Suspension of paid viewing seats and parking sales for the 39th National Fireworks Competition（第39回やつしろ全国花火競技大会）and notice about the event
Pet consultation counter related to the 2024 Kumamoto Earthquake
Guide to parks where you can evacuate and stay in vehicles during disasters
Receipt of support donations through corporate hometown tax credit for the 2024 Kumamoto Earthquake
Receipt of support donations through hometown tax credit for the 2024 Kumamoto Earthquake
Request for goods provision from companies due to the 2024 Kumamoto Earthquake
List of reception windows and contact numbers for relief goods
You can visit medical facilities even without a My Number insurance card or certificate of eligibility
Damage situation of Yatsushiro City tap water and future response
Information about counter service at the main building（本庁舎）due to the 2024 Kumamoto Earthquake
Establishment of temporary storage sites for disaster waste
Fuel supply outlook in the city
Start of receipt of relief funds and donations due to the 2024 Kumamoto Earthquake
How to stay healthy in shelters and in vehicles
Suspension of advance booking for September use of sports facilities
Change in on-duty doctor schedule for August 2024
Distribution of water for daily use
Notice from Kyushu Gas for those using city gas in the Yatsushiro district
About Kumamoto Disaster Victim Support Navigation
Free phone consultation and free face-to-face consultation about the Kumamoto Earthquake by the Kumamoto Bar Association
Change in delivery location for goods provided by companies
Disaster response headquarters meeting materials
Reopening of deliveries to Eco Eight Yatsushiro（エコエイトやつしろ）from Monday, August 3 (non-disaster waste only)
Message from Mayor Ono to residents
Resource collection will be conducted (from August 3)
Second Disaster Response Headquarters meeting materials — Wednesday, July 29, 11:00 AM (PDF: 3.57 megabytes)
https://www.city.yatsushiro.lg.jp/bousai/kiji00326750/3_26750_157927_up_8g3s7w0l.pdf
Third Disaster Response Headquarters meeting materials — Wednesday, July 29, 7:00 PM (PDF: 33.13 megabytes)
https://www.city.yatsushiro.lg.jp/bousai/kiji00326750/3_26750_157928_up_wjknw10t.pdf
Fourth Disaster Response Headquarters meeting materials — Thursday, July 30, 4:00 PM (PDF: 35.54 megabytes)
https://www.city.yatsushiro.lg.jp/bousai/kiji00326750/3_26750_157929_up_r3ljpn31.pdf
Fifth Disaster Response Headquarters meeting materials — Friday, July 31, 6:00 PM (PDF: 48.93 megabytes)
https://www.city.yatsushiro.lg.jp/bousai/kiji00326750/3_26750_157923_up_igaycdp6.pdf
Sixth Disaster Response Headquarters meeting materials — Saturday, August 1, 4:00 PM (PDF: 30.69 megabytes)
https://www.city.yatsushiro.lg.jp/bousai/kiji00326750/3_26750_157924_up_em75sdra.pdf
Seventh Disaster Response Headquarters meeting materials — Sunday, August 2, 4:00 PM (PDF: 26.28 megabytes)
https://www.city.yatsushiro.lg.jp/bousai/kiji00326750/3_26750_157926_up_1i6ruwll.pdf
Temporary closure of community centers（コミュニティセンター）(suspension of use) and suspension of reception
For those who wish to evacuate to a hotel during the 2024 Kumamoto earthquake.
Pets can come with you to all shelters!
Please help us with news media access to shelters.
Bathing support for disaster victims.
Notice: Citizen's pool（市民プール） outdoor shower (heat relief and refreshment) now open to the public.
We will open Yatsushiro City Disaster Volunteer Centre（八代市災害ボランティアセンター）.
About the closure of extended service windows.
On Wednesday 29 July, childcare facilities and child centres in the city will be closed.
Restrictions on general use of school sports facilities.
Notice of cancellation: baby and young child health check-ups.
Opening of the parent-child reassurance station.
⚠️ Park bookings for September: applications closed.
Tourism facilities: opening status (updated regularly).
Yatsushiro City community centres（八代市公民館）: temporary closure (suspension of use) and future reopening.
Blood donation cancelled (August 2024).
Cancelled due to effects of the 2024 Kumamoto earthquake: Would you like to board Eastern Venus autumn Nagasaki and Busan 4-day cruise? (Yatsushiro City residents and Kumamoto Prefecture residents cruise).
Notice of cancellation: the 8th All-Japan University Men's Softball Championship.
8th Disaster Countermeasures Council meeting materials (Monday 3 August 2024, 4:00 p.m.) (PDF: 29.9 MB)
https://www.city.yatsushiro.lg.jp/bousai/kiji00326750/3_26750_157982_up_mahjqt5d.pdf
Moved to 1st floor: General consultation desk for disaster victim support now open.
Information on rental temporary housing (deemed temporary housing) related to the 2026 Kumamoto earthquake.
Updated 4 August: For those considering food support.
Yatsushiro Public Bulletin — Disaster emergency edition.
Yatsushiro Public Bulletin — Disaster emergency edition vol. 1 (2026 Kumamoto earthquake).
• About window applications for 'disaster damage certificates' in the Reiwa 8 Kumamoto Earthquake
How to handle building permits and related matters for the 2024 Kumamoto Earthquake
Notice No. 3: Test water supply – details
How to handle temporary buildings for the 2024 Kumamoto Earthquake
• Applications for long-term care certification after the Reiwa 8 Kumamoto earthquake
• Quick safety assessment of damaged buildings
Ninth disaster response headquarters meeting materials (Tuesday, August 4, Reiwa 8, 18:00) (PDF: 19.37 megabytes)
https://www.city.yatsushiro.lg.jp/bousai/kiji00326750/3_26750_158014_up_31r6ms0c.pdf
Stop of the extended window service of Yatsushiro City Consumer Life Center（八代市消費生活センター）
About 'Glass and Ceramics' at the resource collection point（資源集積所）
Frequently asked questions about disaster and damage certificates [2024 Kumamoto Earthquake]
Please help: survey on housing needs
Parking for disaster support workers and related organizations (request)
Temporary care of pets (dogs and cats) by the Kumamoto Earthquake Pet Relief Headquarters
Reiwa 8 Kumamoto Earthquake — Related Information. Current as of August 5, Reiwa 8, at 21:00.
Water supply information — August 6 (Thursday)
Some water outages have been fixed (日奈久地区)
Alert about crime that takes advantage of the disaster
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/bousai/kiji00326750/index.html
UrgentWater
Emergency water stations open (August 6)
Yatsushiro City and Yatsushiro Living Environment Office will carry out emergency water supply activities on Thursday, August 6. About 5 liters of water per visit. Water trucks may be absent sometimes.
What to doBring a water container (water jug, plastic bottle, etc.) and go to the nearest water station.
Yatsushiro Primary School
八代小学校
Open
Daini Junior High School
第二中学校
Open
Daishi Junior High School
第四中学校
Open
Daishichi Junior High School
第七中学校
Open
Hinagu Primary School
日奈久小学校
Open
Yatsushiro Support School
八代支援学校
Open
Kongo Primary School
金剛小学校
Open
Otago Primary School
太田郷小学校
Open
Izumi Sports Park
泉運動公園
Open
Daiichi Junior High School
第一中学校
Open
Ueyanagi Primary School
植柳小学校
Open
Hours: 8:30–19:00
Matsutaka Primary School
松高小学校
Open
Hours: 7:00–19:00
West side of City Hall main building
市役所本庁舎西側
Open
Matsutaka Community Centre
松高コミセン
Open
Mugishima Community Centre
麦島コミセン
Open
Daigo Junior High School
第五中学校
Open
Ryuho Community Centre
龍峯コミセン
Open
Hinagu Community Centre
日奈久コミセン
Open
Kongo Community Centre
金剛コミセン
Open
Miyaji Community Centre
宮地コミセン
Open
Futami Community Centre
二見コミセン
Open
Daiyo Community Centre
代陽コミセン
Open
Yachiba Community Centre
八千把コミセン
Open
Otago Community Centre
太田郷コミセン
Open
Showa Community Centre
昭和コミセン
Open
Kagami Community Centre
鏡コミセン
Open
Sencho Community Centre
千丁コミセン
Open
This is an announcement from Yatsushiro City and the Yatsushiro Living Environment Office.
Bring a water container (water jug or plastic bottle) and come to a water station.
・Yatsushiro Primary School（八代小学校）
・Daini Middle School（第二中学校）
・Daishi Middle School（第四中学校）
・Dainana Middle School（第七中学校）
・Hinagu Primary School（日奈久小学校）
Each distribution is about 5 liters.
Water trucks may be temporarily absent for refilling. Please understand this in advance.
・Yatsushiro Support School（八代支援学校）
・Kongou Primary School（金剛小学校）
・Otagou Primary School（太田郷小学校）
・Izumi Sports Park（泉運動公園）
・Daiichi Middle School（第一中学校）
・Ueyanagy Primary School（植柳小学校）
・Matsutaka Primary School（松高小学校）
You can check the location of water stations from the link below.
Locations (order below is not fixed)
・West side of City Hall Main Building（市役所本庁舎西側）
https://kumamoto-shien.jp/support-map?types=water
・Matsutaka Community Centre（松高コミセン）
・Mugishima Community Centre（麦島コミセン）
・Fifth Junior High School（第五中学校）
・Ryūhō Community Centre（龍峯コミセン）
・Hinagu Community Centre（日奈久コミセン）
・Kongō Community Centre（金剛コミセン）
・Miyaji Community Centre（宮地コミセン）
・Futami Community Centre（二見コミセン）
・Daiyo Community Centre（代陽コミセン）
・Yachiba Community Centre（八千把コミセン）
・Ōtagō Community Centre（太田郷コミセン）
・Shōwa Community Centre（昭和コミセン）
・Kagami Community Centre（鏡コミセン）
・Senjō Community Centre（千丁コミセン）
Water station information – Thursday, August 6
Emergency water supply on Thursday, August 6
Emergency water will be supplied on Thursday, August 6 as follows.
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326773/index.html
Public transport buses and shared taxis in Yatsushiro are suspended due to the August 2026 Kumamoto earthquake
As of August 5, most buses and shared taxis in Yatsushiro City are suspended due to the August 2026 Kumamoto earthquake. The city loop buses Mina Bus and Machi Bus are planned to restart on August 6. Road conditions may cause major delays or detours.
What to doCheck public transport suspension information and consider other ways to travel.
※Depending on road conditions, there may be long delays or detours. Thank you for your understanding.
City loop bus: Yume Bus（ゆめバス）
Shared taxi: all trips except the closed routes listed above
City loop bus: Mina Bus and Machi Bus (expected to restart on August 6)
Due to the August 2026 Kumamoto earthquake, buses and shared taxis in Yatsushiro City public transport are suspended as of August 5, except for some routes. We apologize for the inconvenience. We need to keep all passengers safe, so we ask for your understanding.
■Shared taxis Sakamoto Line（坂本線） (weekends and holidays) — some departures (details will be announced later)
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326748/index.html
Support
Yatsushiro City opens disaster volunteer center
Yatsushiro City has opened the Yatsushiro City Disaster Volunteer Center to help people affected by the earthquake rebuild their lives. People who want to volunteer can register in advance on the Kumamoto Prefecture Social Welfare Council website. People affected by the disaster who want volunteer help (cleaning up inside houses, sorting and moving disaster waste) can apply by phone.
What to doPeople affected by the disaster who want volunteer help should call the dedicated phone line between 9 a.m. and 4 p.m.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiLocation of Yatsushiro City Hall (address of the center's managing organization)
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Yatsushiro City Disaster Volunteer Center（八代市災害ボランティアセンター） opens
We offer our sincere sympathy to all those affected by the earthquake.
Yatsushiro City is opening the "Yatsushiro City Disaster Volunteer Center（八代市災害ボランティアセンター）" to support people affected by this earthquake to rebuild their lives.
People who want to take part in volunteer work
We are now taking pre-registrations for people who can volunteer at the URL below.
Kumamoto Prefecture Social Welfare Council (Disaster Volunteer Pre-registration) (external link)
https://9c3d4cf9.form.kintoneapp.com/public/saigaivc-zizentouroku-08
People who want to ask for volunteer help
If you need volunteer help, please call the number below.
Yatsushiro City Disaster Volunteer Center (request line)
[What we can help with] Cleaning up inside houses, sorting disaster waste, carrying it out, and transporting it
[What we cannot help with] Empty buildings and shops. We may not be able to help if the work is dangerous.
For more information, see the Yatsushiro City Disaster Volunteer Center (external link)
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326822/index.html
Support
Free bathing support for disaster survivors: use cooperating public baths for free
People staying in shelters or whose home bathing facilities were damaged can use cooperating public baths for free for the time being. At the reception desk, you must show an ID and write down your address, name, and age. The list of cooperating public baths and conditions change as recovery progresses, so check the city website in advance.
What to doBefore going to a cooperating public bath, check the city website for the latest facilities and conditions. Bring an ID (driver's license, My Number Card, etc.) and bathing supplies (soap, towel, etc.).
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiYatsushiro City Hall（八代市役所） is located here. This district is shown for the office address, not as a target area.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
To people affected by the disaster
Right now, people living in shelters or people who cannot bathe because their home bath facilities were damaged can use partner public baths for free.
To use a public bath, you must show proof of identity at the counter and write your address, name, and age on the receipt. We ask for your cooperation.
Partner public baths you can use and the conditions for use may change based on recovery progress. Before you go to a partner public bath, please check the city website.
• People living in shelters
• People who cannot bathe because their home bath facilities were damaged
Bath fees are free for now.
※ You pay for soap, shampoo, and other items yourself.
4. What to bring to a partner public bath
• Proof of identity (driver's license, My Number card, etc.)
• What you need to bathe (soap, towel, etc.)
Last updated: August 5, 2026
For cooperating public baths, check the Kumamoto Prefecture website below.
Kumamoto Prefecture website (external link)
https://www.pref.kumamoto.jp/soshiki/45/244416.html
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326794/index.html
Support
Kumamoto Earthquake 2024: Furusato Nozei (Hometown Tax) Donations Now Accepted
Yatsushiro City is accepting furusato nozei donations to help with earthquake recovery. Both individual and corporate donations are welcome. Local governments across Japan can also accept donations on their behalf.
What to doTo donate, use websites such as Furusato Choice, Satofuru, or Furunavi to complete your donation.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiThis is where Yatsushiro City Office is located (contact point for donation inquiries).
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Reiwa 8 Kumamoto Earthquake: Support donations through hometown tax programme
From 28 July, the earthquake (now eligible for disaster relief law) has received warm messages and support offers from many people. Thank you very much.
We are working on recovery right now — checking damage and helping people who have left their homes.
To recover as quickly as possible, we are accepting support donations on the sites below.
Furusato Choice Disaster Support (Kumamoto Prefecture Yatsushiro City) (external link)
https://www.furusato-tax.jp/saigai/detail/2800
Local governments that accept donations on behalf of Yatsushiro:
Satofull Disaster Support (Kumamoto Prefecture Yatsushiro City) (external link)
https://www.satofull.jp/oenkifu/oenkifu_detail.php?page_id=542#city-yatsushiro-kumamoto
Furunavi Disaster Support (Kumamoto Prefecture Yatsushiro City) (external link)
https://fcf.furunavi.jp/DisasterSupport/Detail?projectid=1105
ANA Furusato Nōzei Disaster Support (Kumamoto Prefecture Yatsushiro City) (external link)
https://furusato.ana.co.jp/donation/g/g43202-9998/
JRE MALL Furusato Nōzei Disaster Support (Kumamoto Prefecture Yatsushiro City) (external link)
https://furusato.jreast.co.jp/furusato/products/detail/F369/F369-SAIGAI202607-F369
Rakuten Furusato Nōzei Disaster Support (Kumamoto Prefecture Yatsushiro City) (external link)
https://item.rakuten.co.jp/f432024-yatsushiro/999-1140-b/
Furulab Disaster Support (Kumamoto Prefecture Yatsushiro City) (external link)
https://furusato.asahi.co.jp/feature/detail/01KYNQYAPB4Y3ZE7ZA029K50NC
Furusato Nōzei for Good Disaster Support (Kumamoto Prefecture Yatsushiro City) (external link)
https://furusato-forgood.jp/projects/000506
Mitsukoshi Isetan Furusato Nōzei Disaster Support (Kumamoto Prefecture Yatsushiro City) (external link)
https://mifurusato.jp/item/ITM43202490002.html
JAL Furusato Nōzei Disaster Support (Kumamoto Prefecture Yatsushiro City) (external link)
https://furusato.jal.co.jp/goods/detail/ad682a797be237a3c02a9962304e3451
Furusato Nōzei Best 100 (Kumamoto Prefecture Yatsushiro City) (external link)
https://dshopping-furusato.docomo.ne.jp/products_search?keyword=%E3%80%90%E7%86%8A%E6%9C%AC%E7%9C%8C%E5%85%AB%E4%BB%A3%E5%B8%82%E3%80%91%E4%BB%A4%E5%92%8C%EF%BC%98%E5%B9%B4%E7%86%8A%E6%9C%AC%E5%9C%B0%E9%9C%87&sort=rcmd_asc
Regular individual tax deduction donations
For regular individual tax deduction donations, please see the article linked here.
In regular individual tax deduction donations, you can also choose a disaster support item when you decide how your donation will be used.
Corporate tax deduction donations — places that accept them
Corporate Tax Deduction Donation Service Desk (Kumamoto Prefecture Yatsushiro City) (external link)
https://zaigenkakuho.com/kigyou_furusato/municipality/13020/
Furukone (Kumamoto Prefecture Yatsushiro City) (external link)
https://furu-con.jp/projects/2038/detail
You can also give money directly to the city!
https://www.city.yatsushiro.lg.jp/kiji00326766/index.html
Last updated: August 5, 2026
Individual hometown tax donations — support donation receiving sites (updated as needed)
Furusato Choice disaster support (Reiwa 8 Kumamoto earthquake disaster support and donations) (external link)
https://www.furusato-tax.jp/saigai/filter?category_id%5B%5D=1333
Satofuru hometown tax donations disaster support donations (external link)
https://www.satofull.jp/oenkifu/oenkifu.php
Furunabi disaster support (external link)
https://furunavi.jp/c/disaster_support?srsltid=AfmBOorSHLYZozMjRyYNOHzC3rXov8FVYO-49TltqFj4gRxDLYnIevoX
ANA hometown tax donations disaster support (external link)
https://furusato.ana.co.jp/donation/w/wCL902/
JRE MALL hometown tax donations disaster support donations (external link)
https://furusato.jreast.co.jp/furusato/feature/F000-15/disa
We also thank all the local governments that are accepting proxy donations. Your cooperation means so much.
We ask for your continued cooperation.
Nemuro（根室市）, Yoichi（余市町）, Higashikawa（東川町）, Bekkai（別海町）
Hokkaido Nemuro City, Hokkaido Yoichi Town, Hokkaido Bekkai Town,
Miyagi Ishinomaki City, Miyagi Iwanuma City, Miyagi Rifu Town,
Ibaraki Tsukubamirai City, Ibaraki Sakai Town, Tochigi Kanuma City, Saitama Higashi-Matsuyama City, Tokyo Itabashi Ward,
Niigata Murakami City, Yamanashi Fujiyoshida City, Yamanashi Yamanashi City, Yamanashi Kai City, Yamanashi Fujikawa Town,
Kyoto Kyotango City, Osaka Kawachinagano City, Osaka Shijonawate City,
Miyazaki Nobeoka City, Miyazaki Hyuga City, Kagoshima Kanoya City, Kagoshima Makurazaki City, Kagoshima Akune City
Bekkai Town, Hokkaido; Hanamaki City, Iwate; Iwanuma City, Miyagi; Shinjo City, Yamagata; Mito City, Ibaraki; Tsukubamirai City, Ibaraki; Sakai Town, Ibaraki;
Kanuma City, Tochigi; Chiyoda Town, Gunma; Minato Ward, Tokyo; Shinagawa Ward, Tokyo; Fujiyoshida City, Yamanashi; Yamanashi City, Yamanashi; Fujikawa Town, Yamanashi;
Taki Town, Mie; Kyotango City, Kyoto; Kawachinagano City, Osaka; Matsubara City, Osaka; Sumoto City, Hyogo;
Miyawaka City, Fukuoka; Nichinan City, Miyazaki; Akune City, Kagoshima
Bekkai Town, Hokkaido; Tsukubamirai City, Ibaraki; Fujiyoshida City, Yamanashi; Taki Town, Mie; Tarama Village, Okinawa
■Saison Furusato Nozei Disaster Support (Yatsushiro City, Kumamoto) (external link)
https://furusato.saisoncard.co.jp/products/detail.php?product_id=2008748
Bekkai Town, Hokkaido; Tsukubamirai City, Ibaraki; Taki Town, Mie; Izumisano City, Osaka
Bekkai Town, Hokkaido; Taki Town, Mie
Bekkai Town, Hokkaido
https://www.furusato-tax.jp/saigai/detail/2869
Fujikawa Town, Yamanashi; Taki Town, Mie (external link)
Saison Furusato Nozei Disaster Support (external link)
https://furusato.saisoncard.co.jp/special/saigai.php
■au PAY Furusato Nozei Disaster Support (Yatsushiro City, Kumamoto) (external link)
https://furusato.wowma.jp/saigai_shien/detail.php?product_id=2735900
au PAY Furusato Nozei Disaster Support Donation (external link)
https://furusato.wowma.jp/saigai_shien/list.php
■Aeon Card Furusato Nozei Maifuru Emergency Support Donation (external link)
https://www.furusato.aeon.co.jp/special/disaster-005/
Ishinomaki City, Miyagi; Kakuda City, Miyagi; Tagajou City, Miyagi; Iwanuma City, Miyagi; Rifu Town, Miyagi; Shinjo City, Yamagata; Nishikawa Town, Yamagata;
Mito City, Ibaraki; Tsuchiura City, Ibaraki; Ushiku City, Ibaraki; Naka City, Ibaraki; Tsukubamirai City, Ibaraki; Oarai Town, Ibaraki; Ami Town, Ibaraki; Kawachi Town, Ibaraki; Goka Town, Ibaraki; Sakai Town, Ibaraki; Kanuma City, Tochigi; Oyama City, Tochigi; Chiyoda Town, Gunma; Higashimatsuyama City, Saitama; Kusatsu City, Saitama; Bunkyo Ward, Tokyo; Minato Ward, Tokyo; Bunkyo Ward, Tokyo; Shinagawa Ward, Tokyo;
Shimbara City, Niigata; Murakami City, Niigata; Nanao City, Ishikawa; Kaga City, Ishikawa; Shika Town, Ishikawa; Kofu City, Yamanashi; Fujiyoshida City, Yamanashi; Yamanashi City, Yamanashi; Kai City, Yamanashi; Fujikawa Town, Yamanashi; Mino City, Gifu; Ito City, Shizuoka; Miyoshi City, Aichi;
Taki Town, Mie; Taiki Town, Mie; Maibara City, Shiga; Maizuru City, Kyoto; Kyotango City, Kyoto; Kishiwada City, Osaka; Izumisano City, Osaka; Kawachinagano City, Osaka; Matsubara City, Osaka; Habikino City, Osaka; Shijonawate City, Osaka; Sumoto City, Hyogo; Uda City, Nara; Kawanishi Town, Nara;
Iwami Town, Tottori; Kure City, Hiroshima; Akitakata City, Hiroshima; Shimonoseki City, Yamaguchi;
Sakaide City, Kagawa; Shimanto City, Kochi;
Miyawaka City, Fukuoka; Hitoyoshi City, Kumamoto; Nishihara Village, Kumamoto; Taraogi Town, Kumamoto; Usuki City, Oita; Kunisaki City, Oita; Nobeoka City, Miyazaki; Nichinan City, Miyazaki; Hyuga City, Miyazaki; Kanoya City, Kagoshima; Makizaki City, Kagoshima; Akune City, Kagoshima; Satsumasendai City, Kagoshima; Tarama Village, Okinawa
Date 2026-08-05 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00324662/index.html
Mayor of Yatsushiro shares message videos with residents
Mayor Ono of Yatsushiro city is sharing message videos for residents on the official Yatsushiro city YouTube channel. Videos are posted for each day from August 1st (Saturday) to August 5th (Wednesday).
What to doClick the link for each date to watch the mayor's message video.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiLocation of the Mayor's Office, Public Relations Division（市長公室 秘書広報課）
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Mayor Ono's message for all residents is now available.
Click the link below to watch the message on the Yatsushiro City official YouTube channel.
August 1 (Saturday) (external link)
https://www.youtube.com/shorts/J1nOIEkix0Y
August 2 (Sunday) (external link)
https://youtube.com/shorts/rSpqdO01r2Y
August 3 (Monday) (external link)
https://youtu.be/Ut3dKwwEKes
August 4 (Tuesday) (external link)
https://youtu.be/ojV47KSgjQM
August 5 (Wednesday) (external link)
https://www.youtube.com/watch?v=Egyi00PYyMA
Date 2026-08-05 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/shicho/kiji00326810/index.html
Support
Support office for disaster victims opened at city hall
From 29 July, a support office for disaster victims has been set up in Conference Room C on the first floor of city hall. You can ask about different types of help and get support to rebuild your life quickly.
What to doVisit Conference Room C on the first floor of city hall (weekdays 9 am to 5 pm) or call 0965-33-4452.
City hall main building, 1st floor, Conference Room C
市役所本庁舎 １階 会議室C
Open
Weekdays 9:00 am to 5:00 pm. Phone support: 0965-33-4452 (9 am to 5 pm)
A general advice centre has been set up to cover various disaster support programmes. It will respond properly to the needs of disaster victims and support them in rebuilding their lives as quickly as possible.
Hours: Weekdays, 9:00 am – 5:00 pm.
For telephone consultations, please call 0965-33-4452. (Calls accepted 9:00 am – 5:00 pm.)
To help people affected by the earthquake rebuild their lives, a special support office has been set up on the first floor of city hall from 29 July.
Location: City hall main building, 1st floor, Conference Room C（市役所本庁舎 １階 会議室C） (moved from next to the Citizens' Advice Room on 2F)
Date 2026-08-04 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326749/index.html
Yatsushiro Public Information: Disaster Issue vol.1 (August 2024 Kumamoto Earthquake)
A disaster issue of Yatsushiro Public Information (vol.1) about the August 2024 Kumamoto Earthquake has been released. It will be distributed to evacuation centres starting from 5 August. The disaster advice desk has moved from the 2nd floor of City Hall Main Building (next to Citizens' Consultation Room) to Meeting Room C on the 1st floor of City Hall Main Building.
What to doIf you need to use the disaster advice desk, go to Meeting Room C on the 1st floor of City Hall Main Building.
Meeting Room C, 1st floor, City Hall Main Building
市役所本庁舎1階 会議室C
Open
Disaster advice desk (new location)
We have published a disaster issue of Yatsushiro Public Information (vol.1) with information about the August 2024 Kumamoto Earthquake.
Starting from 5 August, we will deliver it to evacuation centres and other locations.
The disaster advice desk has moved from next to the Citizens' Consultation Room (2nd floor of City Hall Main Building) to Meeting Room C, 1st floor, City Hall Main Building（市役所本庁舎1階 会議室C）. (See the red text on page 2.)
Yatsushiro Public Information: Disaster Issue vol.1 (PDF: 679.1 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326837/3_26837_157989_up_51rmazem.pdf
Date 2026-08-04 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326837/index.html
UrgentEvacuation
Rental emergency housing applications are now open
Kumamoto Prefecture is providing emergency temporary housing by renting private apartments for people whose homes were severely damaged in the July 28, 2024 earthquake. You must have lived in Yatsushiro City as of that date and your home must be completely or partially destroyed. Applications start on August 5 at 1:00 p.m. at Yatsushiro City Hall, Conference Room D, 1st floor.
What to doCheck if you meet the housing conditions. Bring the required documents and apply at the Yatsushiro City Hall reception window.
Yatsushiro City Hall, Conference Room D, 1st floor
八代市役所１階 会議室Ｄ
Open
August 5 (Wednesday) 1:00 p.m.–5:00 p.m.; August 6 onwards (weekdays only) 9:00 a.m.–5:00 p.m.
Yatsushiro City Hall, Conference Room D, 1st floor
八代市役所 １階 会議室Ｄ
Open
August 6 onwards (weekdays only). Reception hours: 9:00 a.m.–5:00 p.m.
Yatsushiro City Hall, Housing Division window, 5th floor
八代市役所 ５階 住宅課窓口
Open
Saturdays, Sundays, and public holidays only. Advance reservation required. Reception hours: 10:00 a.m.–4:00 p.m. Contact the Housing Division in advance.
Affected districts
- 八代市You must have had a home address in Yatsushiro City as of July 28, 2024.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Kumamoto Prefecture is running a program to provide temporary emergency housing by renting private apartments for people living in towns and cities across the prefecture who have suffered serious damage to their homes from this disaster.
(Form No. 6) Agreement for contract change.PDF (PDF: 68.4 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326812/3_26812_157947_up_wvjrj2og.pdf
(Form No. 5) Notice.PDF (PDF: 133 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326812/3_26812_157946_up_ib6ymchw.pdf
(Form No. 4) Commitment.PDF (PDF: 74.1 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326812/3_26812_157945_up_d2hm0k5j.pdf
(Form No. 3) Agreement.PDF (PDF: 53 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326812/3_26812_157944_up_rougiucn.pdf
(Form No. 2) Oath.PDF (PDF: 74 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326812/3_26812_157943_up_ya10ub3i.pdf
(Form No. 1) Application.PDF (PDF: 209.7 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326812/3_26812_157942_up_rlp1toc5.pdf
For more details, see the Kumamoto Prefecture website.
Rental emergency housing (Kumamoto Prefecture website) (external link)
https://www.pref.kumamoto.jp/soshiki/27/275223.html
Housing applicant conditions
You must meet ALL of conditions【１】through【４】.
【１】As of July 28, 2024, when the disaster relief law took effect, you must have had a home address in 八代市.
【２】You must meet at least ONE of these conditions①–④:
①Your home was completely destroyed, completely burned, or washed away in this disaster, and you have nowhere to live.
②Your home is half-destroyed (including medium or major half-destruction) but cannot be used again as a home, and you must demolish it.
③Your home may be damaged by secondary disasters; utilities (water, electricity, gas, roads) are cut off; or you have been ordered to evacuate due to landslides or similar reasons. You cannot live in your own home for a long time.
④You are using the emergency home repair system under the disaster relief law. Your home is half-destroyed or worse, and repairs are expected to take more than one month.
【３】You cannot find a home by yourself with your own money.
【４】You are not using the obstacle removal system under the disaster relief law.
Reception hours and location
Reception hours and location are as follows:
Start date and time: August 5, 2024 (Wednesday) 1:00 p.m.–5:00 p.m.
Reception location: Yatsushiro City Hall, Conference Room D, 1st floor（八代市役所１階 会議室Ｄ）
Reception from August 6 onwards
Reception hours: 9:00 a.m.–5:00 p.m.
Reception location: Yatsushiro City Hall, Conference Room D, 1st floor（八代市役所 １階 会議室Ｄ）
●Saturdays, Sundays, and public holidays: Advance reservation required. Contact the Housing Division.
Reception hours: 10:00 a.m.–4:00 p.m.
Reception location: Yatsushiro City Hall, Housing Division window, 5th floor（八代市役所 ５階 住宅課窓口）
Date 2026-08-04 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326812/index.html
Support
2024 Kumamoto earthquake: emergency temporary building exemption zone designated
The entire Yatsushiro City area has been designated as a relaxed restriction zone for emergency temporary buildings. Within this zone, emergency temporary buildings that meet certain conditions do not need to follow building code standards or apply for building permits. The target buildings are: emergency repairs of damaged buildings, temporary housing built by the national government, local government, or Japanese Red Cross, and buildings under 30 square metres that disaster victims use themselves. Work must start within one month of the disaster (28 July 2024).
What to doDisaster victims and companies thinking about building emergency temporary buildings should contact Yatsushiro City Construction Department Building Guidance Division (phone 0965-33-4750).
Affected districts
- 八代市全域Exemption does not apply if the building is in a fire prevention area.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Following the 2024 Kumamoto earthquake, a zone has been designated where restrictions on emergency temporary buildings are relaxed. Within this zone, when emergency temporary buildings are built under certain conditions, the building code standards and permit application procedures do not apply. (Building Standards Law Article 85 Section 1 and Article 87-3 Section 1)
However, this does not apply if the building is in a fire prevention area.
(1) Emergency repairs of buildings damaged by the disaster
(2) Buildings built by the national government, local government, or Japanese Red Cross for disaster relief (temporary housing, etc.)
(3) Buildings built by disaster victims (including companies) for their own use with a total floor area of 30 square metres or less
Work must start within one month from the disaster date (28 July 2024)
4 How long the building lasts
If you want the temporary building to stay longer than three months after the building work is done, you can extend it after getting permission from Yatsushiro City（八代市）under Building Standards Law Article 85 Section 3. At that time, certain safety measures are needed for the foundation and the inside of rooms where fire is used, so please ask about your own situation.
■ Yatsushiro City（八代市）Construction Department Building Guidance Division Phone 0965-33-4750
[Yatsushiro City（八代市）] Emergency temporary building handling (PDF: 113 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00324773/3_24773_157991_up_ncc50x1l.pdf
Date 2026-08-04 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00324773/index.html
UrgentWater
Test water flow in areas without water (do not use)
Test water flow is being done in parts of Daiyo, Otago, Yachiba, Miyaji, Hinaku, Gunzuka, and Showa school districts to check for leaks. Water may come out temporarily during testing, but the water supply is still off. Do not use this water.
What to doCheck that your taps are closed. If the water meter dial is spinning when taps are closed, you may have a leak inside your home. If so, close the main stop valve.
Affected districts
- 代陽校区
- 太田郷校区
- 八千把校区
- 宮地校区
- 日奈久校区
- 郡築校区
- 昭和校区
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Report 3: Test water flow work
We are doing step-by-step test water flow in parts of the city (代陽校区, 太田郷校区, 八千把校区, 宮地校区, 日奈久校区, 郡築校区, 昭和校区) to find leaks and restore water supply quickly. Please check beforehand that your taps are not left open.
After closing your taps, if the water meter dial is spinning, you may have a leak inside your home. Please close the main stop valve.
Water may come out during test water flow, but this is only for testing. Please do not use the water.
Date 2026-08-04 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326832/index.html
Support
We are checking buildings for emergency safety（prioritizing Kagami town and Yatsushiro Station area）
From August 1st, we are checking buildings that were damaged by the earthquake. We check the outside of each building and put a red sticker（dangerous）, yellow sticker（be careful）, or green sticker（checked）on it. This check shows if you can go inside the building right now. It is NOT the same as an official damage certificate for getting help.
What to doFrom August 12th, we only check buildings where people ask us to. If you want your building checked, please ask the city.
Affected districts
- 鏡町priority checking in the center（August 1st to 11th）
- 八代駅周辺priority checking（August 1st to 11th）
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
From August 1st, we are checking buildings in the center of 鏡町 and around 八代駅周辺, where damage was worst.
We will check high-priority areas until August 11th. From August 12th to 31st, we check only homes where people ask us to.
What is an emergency building safety check?
The check is an emergency survey to stop further damage. This damage can come from more earthquakes, or from walls and windows falling.
This is NOT a check to say if you can keep living in the building.
It is an emergency check to see if you can go inside the building right now.
A trained checker（usually a city worker）looks at the outside of the building and puts a paper sticker on it.
Red：dangerous. It is dangerous to go inside. If you go in, talk to an expert first and do emergency repairs.
Yellow：be careful. Be very careful if you go inside. Talk to an expert if you want to do emergency repairs.
Green：checked. The damage is small. You can use the building.
An expert usually means a builder or architect.
Be careful—the checkers and city workers are NOT experts.
Ask the builder who worked on your house or another builder near you how to fix your building.
Be careful—this check is NOT the same as a damage certificate（り災証明）. A damage certificate is used for money help and insurance.
A damage certificate says if a building is completely destroyed or half destroyed.
How to apply for a damage certificate for the 2016 Kumamoto earthquake
https://www.city.yatsushiro.lg.jp/kiji00326836/index.html
Date 2026-08-04 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326840/index.html
Support
Long-term care insurance applications after the earthquake: New and category change applications to reopen around August 17
Staff are in short supply due to earthquake response work. Long-term care insurance applications are restricted. New applications and category change applications are on hold. We plan to reopen around August 17 (Monday). Only renewal applications with an expiry date by the end of August are being accepted now.
What to doIf your renewal application expires by the end of August, you can apply now. For all other new or category change applications, check the city website around August 17 for when we reopen, then apply.
[Important] Long-term care insurance applications after the earthquake (new and category change applications only accepted)
We offer our deepest sympathies to all those affected by this earthquake.
Because of the earthquake, many city staff are working on emergency response tasks like running evacuation shelters, so we have very few staff available. We must limit some long-term care insurance application services for now.
We plan to reopen applications around August 17 (Monday), when emergency work like shelter operations settles down and our team is ready. When we reopen, we will tell you on this website again. Please wait a little longer.
New application for long-term care needs certification (要介護) or long-term support needs certification (要支援)
Category change application for long-term care needs certification or long-term support needs certification
Renewal application for long-term care needs certification or long-term support needs certification with an expiry date by the end of August 2026 (Reiwa 8)
(We are accepting these now as a special exception because the deadline is close.)
① Renewal applications with an expiry date of September 2026 (Reiwa 8) are [not being accepted] now.
② We will accept renewal applications late (past the due date)
For renewal applications: If you could not apply for your renewal at the right time because of the disaster, we will keep providing long-term care services at your current level. You can apply later when emergency work is quieter. This is allowed.
③ Application types we accept now
Date 2026-08-04 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326835/index.html
Daily life
Glass and ceramics collection from resource sites and bringing them to the disaster waste temporary storage
Glass and ceramics that overflow from resource site containers may not be collected on the same day; they will be collected later. Large amounts of glass and ceramics from the disaster can be brought to the disaster waste temporary storage（水処理センター西側）.
What to doLeave glass and ceramics that could not be collected as they are. If large amounts have built up, please bring them to the disaster waste temporary storage（水処理センター西側）.
Disaster waste temporary storage (west side of water treatment center)
災害廃棄物仮置場（水処理センター西側）
Open
Place to bring large amounts of glass and ceramics from the disaster
We are collecting resources as normal. However, glass and ceramics that overflow from containers at each collection site may not be collected on the same day. In that case, we will collect them again later, so please leave them as they are if possible.
For large amounts caused by the disaster, please bring them to Disaster waste temporary storage (west side of water treatment center)（災害廃棄物仮置場（水処理センター西側））.
For details about bringing waste, please check below.
About restarting drop-off at Eco Eight Yatsushiro（エコエイトやつしろ）from households and businesses
Please check (Restart of drop-off at Eco Eight Yatsushiro（エコエイトやつしろ）).
About setting up disaster waste temporary storage sites
Please check (About setting up disaster waste temporary storage sites).
Date 2026-08-04 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326844/index.html
Support
Extended hours at Yatsushiro Consumer Life Center will close for now
Due to the Reiwa 8 Kumamoto earthquake, the extended hours window at Yatsushiro Consumer Life Center（八代市消費生活センター）, which operated on the 1st and 3rd Thursday of each month, will close temporarily. We will tell you when it opens again. You can still use the normal window on weekdays from 9 a.m. to 5 p.m.
What to doIf you planned to use the extended hours window, please use the normal window on weekdays from 9 a.m. to 5 p.m.
Yatsushiro Consumer Life Center
八代市消費生活センター
Open
Extended hours (1st and 3rd Thursday) are closed for now. Normal window (weekdays 9 a.m. to 5 p.m.) is open.
The extended hours window at Yatsushiro Consumer Life Center（八代市消費生活センター）, which operated on the 1st and 3rd Thursday of each month, will close temporarily due to the Reiwa 8 Kumamoto earthquake.
We will tell you when it opens again.
We apologize for any inconvenience and ask for your understanding.
The normal window runs as usual on weekdays from 9 a.m. to 5 p.m.
Date 2026-08-04 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326843/index.html
Evacuation
How to apply if you want to provide food support
Yatsushiro City has changed how it manages food support at shelters. Now the city coordinates all support to make sure each shelter gets a fair share. Groups and people who want to provide food must apply using a special form at least 3 days before they plan to cook. After you apply, NPO Riera will contact you to arrange where and when you can cook.
What to doIf you want to provide food support, apply using the form called "2024 Kumamoto Earthquake Food Support Application Form" at least 3 days before you plan to cook.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiWhere Yatsushiro City Office is located (also the location of Kumamoto Prefecture Yatsushiro Health Center, which handles food safety questions).
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We have received many inquiries and offers about meal support for earthquake disaster victims. Thank you for your warm support.
[PDF] meal support checklist (for groups providing meals) (PDF: 83.6 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326785/3_26785_157871_up_x8anb2tm.pdf
Notice from health center (watch out for food poisoning when disasters happen) (PDF: 62.4 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326785/3_26785_157870_up_tg6hy4ph.pdf
Notice from Yatsushiro Health Center (for volunteers and others providing food to evacuation shelters) (PDF: 56.5 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326785/3_26785_157872_up_qvxi8lk4.pdf
① Watch out for food poisoning at evacuation shelters!!!
https://www.pref.kumamoto.jp/soshiki/30/274560.html (Kumamoto Prefecture website)
② To those providing food to evacuation shelters
https://www.pref.kumamoto.jp/soshiki/30/4889.html (Kumamoto Prefecture website)
③ To volunteers doing meal support in disaster areas
https://www.pref.kumamoto.jp/soshiki/30/51395.html (Kumamoto Prefecture website)
Until now, groups that wanted to provide food had to arrange the location themselves. But now the city will coordinate food support at all shelters so that each one gets a fair share. If you want to provide food, please apply using the form below.
Application form — Please apply at least 3 days before you plan to provide food so the city can arrange this.
2024 Kumamoto Earthquake Food Support Application Form (external link)
https://a5bac2bc.form.kintoneapp.com/public/babefd04ab5aa8be5711a6471feeb71bce4151ea64d74921bc96ded814bef95d
When you apply using this form, you also submit the "Food Support Checklist" to Kumamoto Prefecture Yatsushiro Health Center.
After you apply, the person below will contact you about where and when to provide the food.
Coordination and contact: NPO Riera（NPO法人リエラ）
When you provide food, you must arrange all equipment, manage food safety, and run the operation by yourselves. The information you enter in the application form may also lead to contact from Kumamoto Prefecture Yatsushiro Health Center.
See the article below for the number of people at each shelter and contact information. But some people are sleeping in cars or elsewhere, so the real number of people needing shelter may be higher than what is listed. Please take this into account when you plan to provide food.
For questions about food safety and health rules, contact Kumamoto Prefecture Yatsushiro Health Center.
Kumamoto Prefecture Nanbu Regional Office Health and Welfare Department (Kumamoto Prefecture Yatsushiro Health Center) Environmental Hygiene Section
Phone: 0965-33-3198 Fax: 0965-33-6321
Email: yatsuhoeisei25@pref.kumamoto.lg.jp
Thank you for your understanding and support.
[Word] Food Support Checklist (for people providing food) (Word file: 19.6 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326785/3_26785_157868_up_mkmu5ni8.docx
Date 2026-08-04 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326785/index.html
Support
Kumamoto earthquake 2024: donations and contributions now accepted
Yatsushiro City has started accepting donations and contributions to support people affected by the 2024 Kumamoto earthquake and to help with disaster recovery and rebuilding. You can apply using a form or application sheet, then transfer money to a designated bank account. The timing and amount of donation distribution have not yet been decided. Details will be announced to eligible people individually and on the city website and official social media.
What to doIf you want to help, please submit an application form or application sheet and transfer money to the designated bank account.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiLocation of offices for donation support（Children's Future Division）, contributions, and Hometown Tax promotion（Yatsushiro City Hall）
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Except for anonymous donations, if you are making a "donation" or "contribution", please apply using the application form or submit an application document, then transfer money to the following account.
▽ Application forms are here ▽
▽ Application document Excel files are here ▽
Donation application form (Excel: 18.7 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326782/3_26782_up_xag57r5n.xlsx
【 Banks that handle city-designated payment documents 】
Higo Bank main office and branch offices
Yatsushiro City Hall Accounting Department (counter)（八代市役所会計課窓口）
Japan Post Bank and post offices in Kyushu
Banks, credit unions, savings and loan associations, agricultural cooperatives, and labor banks with branches in Yatsushiro City
Donations are treated as deductible contributions under income tax law and local tax law, and as deductible expenses under corporate tax law.
When you transfer money, you can use the transaction statement, bank transfer receipt, or a receipt from the city instead of proof for claiming tax deductions and donation deductions.
The timing and amount of donations to affected people, and who will receive them, are not yet decided.
When details are decided, we will notify affected people individually and announce it again on the city website, official social media, and other media.
Support contributions through hometown tax are here
https://www.city.yatsushiro.lg.jp/kiji00324662/index.html
Thank you very much for all the encouragement and support offers that the city has received from many people about the damage caused by the 2024 Kumamoto earthquake.
Following this disaster, Yatsushiro City has started accepting donations and contributions to support people affected and to help with disaster recovery and rebuilding. We sincerely ask for your warm support.
Donations are here (external link)
https://logoform.jp/form/zis6/1723897
Contributions are here (external link)
https://logoform.jp/form/zis6/1724361
Contribution application form (Excel: 18.8 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326782/3_26782_up_mymrezxb.xlsx
Important notes about payment methods
If you transfer money directly, you may have to pay the bank transfer fee.
If you want to pay using a payment slip, we can only handle it at the financial institutions listed below. Please be careful when you apply.
It takes about 1 to 10 days to send you a city payment slip.
Children's Future Division（こども未来課）
Address: 〒866-8601 Kumamoto Prefecture, Yatsushiro City, matsuejoumachi（松江城町） 1-25 Floor 2
Email: kodomo@city.yatsushiro.lg.jp
Phone: 0965-33-8721 Fax: 0965-33-4279
Address: 〒866-8601 Kumamoto Prefecture, Yatsushiro City, matsuejoumachi（松江城町） 1-25 Floor 3
Email: zaisei@city.yatsushiro.lg.jp
Phone: 0965-33-4106 Fax: 0965-30-7585
Hometown Tax Promotion Division（ふるさと納税推進室）
Address: 〒866-8601 Kumamoto Prefecture, Yatsushiro City, matsuejoumachi（松江城町） 1-25 Floor 4
Email: furusato-y@city.yatsushiro.lg.jp
Phone: 0965-45-5477 Fax: 0965-33-4516
How donations are distributed
Date 2026-08-04 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326782/index.html
Support
Request for supplies from companies (food, household items needed)
Following the 2026 Kumamoto earthquake, Yatsushiro City is asking companies to provide food, drinks, clothing, and household items. We are not accepting relief supplies from individuals at this time. Companies that want to provide supplies should apply through the application form and deliver them to the designated address between 9 a.m. and 4 p.m.
What to doCompanies that can provide supplies should apply through the application form and deliver items to the designated address between 9 a.m. and 4 p.m.
Yatsushiro Kumakou Company
八代熊交株式会社
Open
Supplies accepted 9 a.m. to 4 p.m. Write item names and quantities on cardboard boxes. 〒869-4203 1159-24 Kagami, Kagamimachi, Yatsushiro, Kumamoto Prefecture
Affected districts
- 鏡町鏡かがみまちかがみ / kagamimachikagamiLocation of the supplies delivery address
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Request for aid supplies from businesses following the Kumamoto earthquake
We are short of supplies listed below. We ask for your support.
This request is for businesses only.
Examples of supplies we want
Best-before date must be at least 2 months away
Clothes (underwear, T-shirts, shorts, etc.)
Daily items (toothbrush sets, towels, diapers, body sheets, sanitary products, etc.)
Yatsushiro City Hall Commercial Policy Division
Supplies we especially want:
Ready-made meals (emergency food, canned food, etc.)
Baby food (liquid milk, baby food, etc.)
Heat illness prevention items
Last updated: 4 August 2026
We are not accepting relief supplies from individuals at this time.
If you want to provide supplies, please apply using the form or QR code below.
Please note: we cannot accept applications by phone or email.
Application form and QR code
Supplies delivery address
〒869-4203 kagamimachikagami（鏡町鏡） 1159-24, Yatsushiro Kumakou Company（八代熊交株式会社）
Please deliver supplies during the times listed above so we can manage the supplies correctly.
When delivering, please write the item names and quantities on the cardboard boxes.
You can also write them on a separate paper and put it inside.
Please avoid mixing different items. We ask that you deliver the same types of items together.
Sports drinks, tea, vegetable juice, etc. — OK
Application form (external link)
https://logoform.jp/form/zis6/1728029
Date 2026-08-04 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326767/index.html
UrgentWater
Test water flow is happening in areas with no water. Do not use it. Check your taps.
We are doing test water flow in stages in Gunzuka, Showa, and Hinagu school districts to find leaks. Water may come out briefly during the test, but you cannot drink it or use it. If your home has a leak, you must close the water shut-off valve.
What to doCheck that all your taps are closed. If the water meter dial is turning, your home may have a leak — close the shut-off valve. Even if water comes out during the test, do not use it.
Affected districts
- 郡築校区No water — test water flow happening now
- 昭和校区No water — test water flow happening now
- 日奈久校区No water — test water flow happening now
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Test water supply is now running
We are doing test water supply in stages in some areas of the city（郡築校区、昭和校区、日奈久校区）to end the water shortage early and check for leaks. Please check beforehand that your taps are not left open.
If the dial on your water meter keeps turning after you close your taps, there may be a leak inside your home. Please close the main shut-off valve.
Water may come out during the test, but this is only for testing. Please do not use it.
Date 2026-08-03 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326807/index.html
Support
Kumamoto starts accepting corporate tax donations for 2026 earthquake recovery
Yatsushiro City in Kumamoto Prefecture, which suffered major damage from the Reiwa 8 Kumamoto Earthquake on July 28, 2026, has started accepting support donations through corporate tax benefit donations. The donations will be used for disaster recovery and reconstruction projects. You can apply online, submit an application form, or use the portal site.
What to doCompanies that want to donate should apply using one of these methods: online application, application form submission, or the portal site.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiYatsushiro City Hall is located here. This is the address for donation inquiries.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
A major earthquake struck Kumamoto on July 28, 2026, and caused serious damage in Yashiro city（八代市）. The lives of people in the city are greatly affected.
We will work hard to recover and rebuild as soon as possible. We ask for your support.
How to apply for donations
You can choose from three ways: online application, submitting an application form, or using a portal site.
What donations are used for
Donations will be used for recovery and reconstruction projects from the 2026 Kumamoto earthquake.
Corporate Furusato Tax Apply here＜Open 24 hours online＞
https://www.city.yatsushiro.lg.jp/kiji00326703/index.html
○Disaster support donation acceptance sites○
Kifuru Online（river Inc.）(external link)
https://kifuru.jp/projects/2366/
Furusato Connect（JTB Inc.）(external link)
https://furu-con.jp/projects/2038/detail
Corporate Furusato Tax general inquiry desk（Jichitai Link Inc.）(external link)
https://zaigenkakuho.com/kigyou_furusato/municipality/13020/
Date 2026-08-03 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326766/index.html
Water
Hand pumps for water available at 6 places in the city (non-drinking water only)
Hand pumps are available at 6 facilities in Yatsushiro City due to the earthquake. They can only be used for non-drinking water purposes. Bring your own container.
What to doBring a container and use the nearest hand pump location.
Yatsushiro City Hall main building
八代市役所本庁舎
Open
1 hand pump. Non-drinking water only. Bring a container.
Kaiji Park
会地公園
Open
1 hand pump. Non-drinking water only. Bring a container.
Shin-Yatsushiro Station Gamesan Park
新八代駅がめさん公園
Open
1 hand pump. Non-drinking water only. Bring a container.
Higashi-Nakasu Children's Park
東中洲児童公園
Open
1 hand pump. Non-drinking water only. Bring a container.
Hioki Park
日置公園
Open
1 hand pump. Non-drinking water only. Bring a container.
Uyanagi-Shinmachi West Children's Park
植柳新町西児童公園
Open
1 hand pump. Non-drinking water only. Bring a container.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiYatsushiro City Hall main building（八代市役所本庁舎） has a hand pump.
- 上野町こうずけまち / kouzukemachiKaiji Park（会地公園） has a hand pump.
- 大村町おおむらまち / oomuramachiKaiji Park（会地公園） has a hand pump.
- 西片町にしかたまち / nishikatamachiShin-Yatsushiro Station Gamesan Park（新八代駅がめさん公園） has a hand pump.
- 黄金町こがねちょう / koganechouHigashi-Nakasu Children's Park（東中洲児童公園） has a hand pump.
- 弥生町やよいちょう / yayoichouHigashi-Nakasu Children's Park（東中洲児童公園） has a hand pump.
- 日置町ひおきまち / hiokimachiHioki Park（日置公園） has a hand pump.
- 植柳新町うやなぎしんまち / uyanagishimmachiUyanagi-Shinmachi West Children's Park（植柳新町西児童公園） has a hand pump.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Hand pumps are available at the following places.
You cannot use this water for drinking. Use it only for non-drinking water.
Bring your own container.
(1) Yatsushiro City Hall main building（八代市役所本庁舎） — 1 pump
Address: Yatsushiro City, matsuejoumachi（松江城町）, 1-25
(2) Aiji Park（会地公園） — 1 pump
Address: Yatsushiro City, kouzukemachi（上野町）, Kurogane-zuka, 1844-1; oomuramachi（大村町）, Ooma, 462-1
(3) Shin-Yatsushiro Station Gameson Park（新八代駅がめさん公園） — 1 pump
Address: Yatsushiro City, nishikatamachi（西片町）, 1516-6
(4) Higashi-Nakasu Children's Park（東中洲児童公園） — 1 pump
Address: Yatsushiro City, koganechou（黄金町）, 7; yayoichou（弥生町）, 5
(5) Hioki Park（日置公園） — 1 pump
Address: Yatsushiro City, hiokimachi（日置町）, Hasusuwawa, 228-1
(6) Uyanagi Shinmachi West Children's Park（植柳新町西児童公園） — 1 pump
Address: Yatsushiro City, uyanagishimmachi（植柳新町）, 1-chome, 19-go, 1
Date 2026-08-03 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326823/index.html
Daily life
Public pool outdoor showers open for people affected by the earthquake from August 4
The outdoor shower facilities at the public pool are now open for people affected by the 2024 Kumamoto earthquake. Hours are 1 PM to 5 PM every day. Showers are separate for men and women. The water is groundwater at room temperature only and is not drinking water. Shampoo and soap cannot be used.
What to doUse the outdoor showers at the public pool from 1 PM to 5 PM from August 4 onwards. Park at Midori Park（緑公園）behind the gym on the north side. Enter and leave the site from the west side only.
Public pool（市民プール）
市民プール
Open
Outdoor showers open temporarily from Tuesday, August 4. Hours 1 PM to 5 PM. Male section (up to 5 people, no partition) and female section (up to 3 people, with partition). Shampoo and soap not allowed. Water is groundwater at room temperature only and not for drinking. Parking at Midori Park（緑公園）behind the gym on the north side. Entry and exit to the site from the west side only.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiLocation of the public pool (1-25 Matsuejoumachi, Yatsushiro City)
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We sincerely offer our condolences to all those affected by the 2024 Kumamoto earthquake. To help with hygiene and to provide relief from the heat during water shortages and evacuation, we are opening the outdoor shower facilities at Public pool（市民プール） to the public.
Please check the details below before coming.
From Tuesday, August 4, 2024
• Installation locations (2 total)
Male section: (up to 5 people can use at the same time / no partition)
Female section: (up to 3 people can use at the same time / with partition)
• Water quality and temperature
The facility uses groundwater from underground for the supply.
Water temperature is room temperature only (no hot water available).
Please note: this water is not drinking water.
1 PM to 5 PM (13:00 to 17:00)
• The showers are separated by gender. Please use the section marked for your gender (male or female).
• Shampoo and soap cannot be used.
• Please use Midori Park（緑公園）behind the gym on the north side for parking.
Entry to and exit from the site are from the west side only.
• To protect privacy, we have set up temporary screens so men and women use separate areas.
• To prevent trouble and ensure safety, 2 staff members are always present during operating hours. Please follow the staff's guidance and instructions.
We will do our best to help people affected by the earthquake stay clean and comfortable. Thank you for your cooperation.
Contact: NPO Yatsushiro City Sports Association 35-0150
Date 2026-08-03 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326826/index.html
Evacuation
You can take pets to all emergency shelters.
All emergency shelters in Yatsushiro City allow people to bring pets. Taking your pet to a shelter means you and your pet evacuate safely to the shelter together. Where pets stay differs at each shelter, so you need to ask each shelter directly.
What to doWhen you evacuate with a pet, put it in a cage or similar container. Bring pet food, a lead, and tools to clean up waste.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiLocation of Yatsushiro City Hall (not an evacuation area).
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Our city allows pets at all emergency shelters.
Taking your pet means you and your pet evacuate safely together to the shelter. This is the behaviour itself.
When you evacuate with a pet, put it in a cage or similar container. Bring pet food, a lead, waste disposal tools, and other supplies.
Where pets stay differs at each shelter. Ask each shelter for details.
Shelter opening status is as follows:
https://www.city.yatsushiro.lg.jp/kinkyu.html#kid71
https://www.city.yatsushiro.lg.jp/kinkyu.html#kid71
Date 2026-08-03 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326813/index.html
Evacuation
Kumamoto Prefecture is helping people move to hotels（熊本県がホテル等への避難を実施中）
Due to the 2024 Kumamoto earthquake, people staying in shelters or at home for a long time can now move to hotels or inns at public cost. The prefecture pays for the room. You pay for food, hotel tax, and hot spring tax yourself. You can stay until the Yashiro city shelter closes.
What to doIf you want to use this service, fill in the form using the QR code or the online form.
Due to the 2024 Kumamoto earthquake, people in shelters and at home are staying in one place for a long time. Kumamoto Prefecture is moving people to hotels and inns so they can rest better and feel safer.
People who were hit by the earthquake and want to move to a hotel or inn.
Hotels and inns chosen by the national government and Kumamoto Prefecture.
The hotel may be outside Kumamoto, depending on the situation.
We may not be able to give you your first choice. Please understand this before you apply.
The prefecture pays for the hotel room.
You must pay for these yourself:
• Food • Hotel tax • Hot spring tax • Any other costs for your stay
You must get to the hotel yourself, unless the hotel provides a car. If you cannot get there, write about it in the special notes box in the form.
3. How long you can stay. You can stay until Yashiro（八代市）shelter closes. The hotel may move you to a different hotel. Please understand this before you apply.
The hotel is not a full service hotel. You will need to wash your own sheets after some time, and you must get your own food.
You must pay for travel around the hotel.
Bring a phone and radio so you can get news about the earthquake.
If you tell us false things in your form, or if we think your form is not right, we will ask you to pay back all the money.
If you understand the rules above and agree to them, use the QR code to open the form and fill it in.
Application form (outside link)
https://logoform.jp/form/x4b6/1728328
Application guide (PDF: 643 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326824/3_26824_157960_up_zqlpesrv.pdf
Date 2026-08-03 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326824/index.html
Registration stopped: Eastern Venus autumn cruise to Nagasaki and Busan, 4 days (for Yatsushiro and Kumamoto residents)
Due to the 2024 Kumamoto earthquake, registration for the Eastern Venus cruise for Yatsushiro and Kumamoto residents has stopped. The travel company briefing scheduled for August 7 is also cancelled. We will tell you when registration opens again.
What to doWait for news about when registration opens again.
Registration stopped due to the 2024 Kumamoto earthquake. Would you like to board the Eastern Venus autumn cruise to Nagasaki and Busan, 4 days? (cruise for Yatsushiro and Kumamoto residents)
Registration is stopped due to the 2024 Kumamoto earthquake.
We will tell you when registration opens again.
The travel company briefing scheduled for August 7 is also cancelled.
Date 2026-08-03 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326627/index.html
Blood donation in August cancelled due to earthquake
Due to the earthquake, blood donations planned for August 2026 are cancelled. We will tell you when donations will start again in September or later. You can check where blood donations are happening outside the city on the Kumamoto Prefecture Red Cross Blood Centre website.
What to doIf you want to give blood, check the Kumamoto Prefecture Red Cross Blood Centre website to find where donations are happening outside the city.
Blood donation cancellation notice（August 2026）
Due to the earthquake, blood donations in August are cancelled.
For September and after, we will tell you when donations will start again as soon as we know.
You can see where blood donations are happening outside this city on the Kumamoto Prefecture Red Cross Blood Centre（熊本県赤十字血液センター）website（external link）.
Date 2026-08-03 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326573/index.html
Daily life
Yatsushiro Public Hall is closed due to earthquake damage.
The Yatsushiro Public Hall（八代市公民館） is closed from July 29 onwards because of damage from the earthquake on July 28, 2025. The hall cannot be used from February 2026 onwards. Other rooms cannot be used from November 2025 onwards. The city will tell you when it opens again.
What to doCheck the Yatsushiro city website to find out when the hall opens again.
Yatsushiro Public Hall
八代市公民館
Closed
Closed from July 29 onwards for now. The hall will accept reservations from February 2026 onwards. Other rooms will accept reservations from November 2025 onwards.
The earthquake on July 28, 2025 has caused damage in many places inside the building.
To keep people safe first, the hall will close from July 29 (Wednesday) onwards for now.
Because of this, we have stopped taking reservations for the hall from February 2026 onwards, and for other rooms from November 2025 onwards, for now.
When the hall opens again, we will tell you on the city website and other places.
Date 2026-08-03 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326815/index.html
List of tourist facilities open in the city after the earthquake (updated regularly)
We inform you which tourist facilities in Yatsushiro are currently open, including facilities that were temporarily closed due to the earthquake on 28 July 2024. Some facilities have reopened with conditions such as changed business hours or unusable toilets.
What to doFor detailed business conditions, please contact each facility directly.
Yatsushiro Good Place Products Hall（八代よかとこ物産館）
八代よかとこ物産館
Open
0965-32-3600
Yohaihatsu Eight-Character Plaza（遙拝八の字広場）
遙拝八の字広場
Open
0965-33-4115
Sakamoto Hot Spring Centre "Creon"（さかもと温泉センター「クレオン」）
さかもと温泉センター「クレオン」
Open
0965-45-8814
Sakamoto Hot Spring Rest House（さかもと温泉 憩いの家）
さかもと温泉 憩いの家
Open
0965-45-8820
Saittsumikan（菜摘館）
菜摘館
Open
0965-65-2112
Agricultural, Forestry and Fishery Product Distribution and Processing Facility（農林水産物流通加工施設）
農林水産物流通加工施設
Open
0965-67-3139
Gokasho Heike Village（五家荘平家の里）
五家荘平家の里
Open
0965-67-5372
Ogata House（緒方家）
緒方家
Open
0965-67-5118
Sazake House（左座家）
左座家
Open
0965-67-5510
Gokasho Stream Campground（五家荘渓流キャンプ場）
五家荘渓流キャンプ場
Open
0965-67-5372 (Heike Village reception)
Gokasho Nature School（五家荘自然塾）
五家荘自然塾
ごかのしょうしぜんじゅく / gokanoshoushizenjuku
熊本県八代市泉町仁田尾25
Open
0965-36-5800
Umenoki Todoro Park Management Facility（梅の木轟公園管理施設）
梅の木轟公園管理施設
Open
0965-67-5655
Kureko Ancient Village（久連子古代の里）
久連子古代の里
くれここだいのさと / kurekokodainosato
熊本県八代市泉町久連子72
Open
0965-67-2730
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We inform you which facilities are open in the city's tourist facilities, including those temporarily closed due to the earthquake that occurred on 28 July 2024.
Some facilities have reopened with conditions such as changed business hours or unusable toilets. For details, please ask each facility.
【八代市街地】―――――――――――――――――――――――――――――
1. Yatsushiro Good Place Products Hall（八代よかとこ物産館） （0965-32-3600）
2. Yohaihatsu Eight-Character Plaza（遙拝八の字広場） （0965-33-4115）
【坂本】――――――――――――――――――――――――――――――――
1. Sakamoto Hot Spring Centre "Creon"（さかもと温泉センター「クレオン」） （0965-45-8814）
2. Sakamoto Hot Spring Rest House（さかもと温泉 憩いの家） （0965-45-8820）
【東陽】――――――――――――――――――――――――――――――――
1. Saittsumikan（菜摘館） （0965-65-2112）
【泉】―――――――――――――――――――――――――――――――――
1. Agricultural, Forestry and Fishery Product Distribution and Processing Facility（農林水産物流通加工施設） （0965-67-3139）
2. Gokasho Heike Village（五家荘平家の里） （0965-67-5372）
3. Ogata House（緒方家） （0965-67-5118）
4. Sazake House（左座家） （0965-67-5510）
5. Gokasho Stream Campground（五家荘渓流キャンプ場） （0965-67-5372） ※Heike Village reception
6. Gokasho Nature School（五家荘自然塾） （0965-36-5800）
7. Umenoki Todoro Park Management Facility（梅の木轟公園管理施設） （0965-67-5655）
8. Kureko Ancient Village（久連子古代の里） （0965-67-2730）
Date 2026-08-03 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326818/index.html
Support
Support centre for families with young children opens in Yatsushiro
The Kumamoto Prefectural Midwives Association opens a support centre for people affected by the 2024 Kumamoto earthquake. Midwives offer free advice on bathing and feeding babies, and help with worries about childcare.
What to doFor details, see the leaflet or the Kumamoto Prefectural Midwives Association website at https://www.midwife-kumamoto.com/
Yatsushiro Parent-Child Safety Station（八代 親子安心ステーション）
八代 親子安心ステーション
Open
Midwives offer free bathing, feeding, and childcare advice.
We offer our heartfelt sympathy to everyone affected by the 2024 Kumamoto earthquake.
The Kumamoto Prefectural Midwives Association（熊本県助産師会）opens
Yatsushiro Parent-Child Safety Station（八代 親子安心ステーション）.
Midwives will give free advice about bathing and feeding babies, and about worries and concerns you have about childcare.
For more details, see the leaflet or website below.
Yatsushiro Parent-Child Safety Station（八代親子安心ステーション）(PDF: 265 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326821/3_26821_157953_up_xlzn8niz.pdf
https://www.midwife-kumamoto.com/ (external link)
https://www.midwife-kumamoto.com/
Date 2026-08-03 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326821/index.html
Yashiro city office Thursday extended window service suspended temporarily
Yashiro city office main building has stopped its extended window service (open until 7 PM on Thursdays) to prioritize disaster response to the 2024 Kumamoto earthquake. The affected windows are: certificates, citizen affairs, national health insurance and pensions, long-term care insurance, disability support, tax payment, children's future, and child and family support. The restart date will be announced later.
What to doIf you plan to use city office windows on Thursday evening, please come during normal hours (cannot use after 7 PM).
Extended window service is suspended for now.
Yashiro city office main building（八代市役所本庁舎）usually extends the hours of the following windows until 7 PM on Thursdays. Because of the 2024 Kumamoto earthquake, we are stopping the extended window service for now to focus on helping disaster victims and disaster response.
We will tell you when we restart the service.
We are sorry for the trouble. Please understand.
National health insurance and pensions window
Long-term care insurance window
Disability support window
Child and family support window
Date 2026-08-03 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326783/index.html
Community centres closed temporarily as shelters
After the earthquake on 28 July, all community centres in the city are being used as shelters. They are temporarily closed from 29 July (Wednesday) onwards, and reception services are stopped. The reopening date is not yet decided. Some facilities may take longer to repair depending on damage.
What to doCheck the city website for updates on when community centres will reopen.
Thank you for using our community centres.
Following the earthquake on 28 July, community centres in the city are now operating as shelters.
From 29 July onwards, all community centres will close temporarily so we can focus on running the shelters.
Our plans from now on are below.
The centres will stay closed for now because we are running them as shelters. We are not taking new registrations.
The reopening date is not yet decided.
Some centres have damage from the earthquake. We will check them and reopen them in stages as soon as they are ready.
Depending on how badly the buildings are damaged, repairs may take a long time. The centres will stay closed during repairs.
We will announce reopening dates for each community centre on the city website as soon as we know them.
We apologize for any inconvenience and trouble this causes. We ask for your understanding and cooperation.
Date 2026-08-03 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326816/index.html
Evacuation
Parks with vehicle sleeping spaces are now open
After the earthquake on July 28, 2024, some park grounds are open as temporary vehicle sleeping spaces. Many parks cannot use toilets, so please use nearby shelters instead. Check the attached park list (PDF) for details.
What to doCheck the attached file 'R8 Kumamoto Earthquake Open Parks List' to find which parks are available. Bring your own toilet paper and take all rubbish with you.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiThis is where Yatsushiro（八代）City Hall is. Contact the Urban Planning Division（都市整備課）there.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We will update this information as the situation changes.
We offer our deepest sympathy to everyone affected by the earthquake that occurred on 28 July, Reiwa 8.
Some park grounds are open as temporary spaces for sleeping in vehicles.
We share current information here. For details, please check the attached file.
Pay careful attention to aftershocks and weather. Keep yourself safe when you use these spaces.
Many parks have no water, so toilets cannot be used.
In that case, please use a nearby shelter.
No open flames are allowed in parks.
Please bring your own toilet paper. (Supply cannot keep up with demand.)
Please take all your rubbish with you to keep parks and car parks clean.
Please do not use generators or watch television or listen to music loudly — this disturbs others.
If the situation changes (such as water becoming available), please contact the Urban Development Division（都市整備課）at 0965-33-4123.
Reiwa 8 Kumamoto Earthquake Open Parks List (PDF: 128 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326775/3_26775_157958_up_e8qzi3ql.pdf
For people sleeping in vehicles (PDF: 188.4 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326775/3_26775_157959_up_qzhtlava.pdf
Date 2026-08-03 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326775/index.html
Daily life
Resource collection will resume as normal from Monday, August 3
Resource collection will restart as planned from Monday, August 3. However, collection may be delayed or not happen if safety at collection points cannot be secured, or depending on road conditions and the amount of waste. A sign will be put up at collection points that cannot be serviced by the evening before collection day.
What to doDo not bring disaster waste to resource collection points. Take it to the temporary disaster waste storage area instead. Bring glass, ceramics, and small electrical items to resource collection points in small amounts at a time.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiListed as the location of Yatsushiro City Hall（八代市役所）. Not explicitly marked as a collection target area.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
About resource collection service
From Monday, August 3rd, resource collection will restart as usual.
However, collection may be delayed or may not happen if the collection point cannot be made safe, or depending on road conditions and the amount of waste. For collection points where collection cannot happen at all, a sign will be posted by the evening before collection day.
For details about bringing waste, please check the information below.
About restarting drop-offs from homes and businesses at Eco Eight Yatsushiro（「エコエイトやつしろ」）
Please check the details about restarting drop-offs at Eco Eight Yatsushiro（「エコエイトやつしろ」）.
Please do not bring disaster waste to resource collection points. Bring it to the temporary disaster waste storage area instead.
Please check the details about the temporary disaster waste storage areas.
Items like glass, ceramics, and small electrical items can be accepted at resource collection points, since they are on the common acceptance list. However, if large amounts are brought at once, collection becomes difficult and puts a big burden on the area. When you bring items to resource collection points, please bring only small amounts at a time. Thank you for your help.
Date 2026-08-02 · Last confirmed 2026-08-06 09:30 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326811/index.html
Daily life
Waste drop-off at Eco Eight Yatsushiro resumes from August 3 (Monday)
Waste drop-off at Eco Eight Yatsushiro（エコエイトやつしろ）, which stopped due to the earthquake, will resume from August 3 (Monday). However, disaster waste cannot be brought in — you must take it to a disaster waste temporary storage site instead. Heavy traffic and road congestion are expected right after it reopens, so people are asked to use regular waste collection (community collection days and sites) instead.
What to doFrom August 3 onwards, if you bring waste, separate it by type, bring your driver's license, and deliver it to Eco Eight Yatsushiro（エコエイトやつしろ）. Do not bring disaster waste — use a disaster waste temporary storage site instead.
Eco Eight Yatsushiro
エコエイトやつしろ
Open
Resumes from August 3 (Monday). Reception hours: Weekdays 8:30–11:30 and 13:00–16:30, Saturdays 8:30–11:30 (closed December 31–January 3, public holidays, and regular holidays). Fee: 150 yen per 10 kg. Driver's license required for address confirmation. Bring waste separated by type. Disaster waste not accepted.
Drop-off at Eco Eight Yatsushiro（エコエイトやつしろ） resumes (from August 3, Monday)
From August 3 (Monday), we will resume accepting waste from households and businesses.
Disaster waste cannot be brought here. Take it to a disaster waste temporary storage site instead.
See here (about disaster waste temporary storage sites) for details.
Right after reopening, there will be heavy congestion and traffic jams on nearby roads. Please be careful.
Due to the earthquake, there are uneven areas inside and around the site. Drive carefully.
Heavy congestion is expected right after reopening, so please use regular waste collection (community collection days and sites)
instead. (If you have a lot of waste, spread it over several days.)
Depending on the situation, such as if the site needs organizing, we may close early.
Reception hours (weekdays): 8:30 AM to 11:30 AM
(Saturdays) 8:30 AM to 11:30 AM
Closed from December 31 to January 3, and on public holidays and regular holidays.
Fee: 150 yen per 10 kg (extra fees may apply in some cases)
You must show your driver's license to confirm your address.
To prevent congestion, separate your waste by type before bringing it.
If waste is not separated, you must take it back.
You must unload the waste yourself.
Wear safe clothing and footwear.
For safety, follow the staff's instructions on site.
Limits on what you can bring
Eco Eight Yatsushiro（エコエイトやつしろ） has limits on vehicle size and the types and amounts of waste you can bring in one day.
Check the files below before you come.
Drop-off limits (from April 1, 2025) (PDF: 116.9 KB)
https://www.city.yatsushiro.lg.jp/kiji00326742/3_26742_up_wkz1j2bx.pdf
Separation quick guide (Environment Center) [from April 23, 2026] (PDF: 1.01 MB)
https://www.city.yatsushiro.lg.jp/kiji00326742/3_26742_up_cjale7ph.pdf
If staff decide on site that waste cannot be brought in, you must take it back.
Date 2026-08-02 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326742/index.html
Support
Where to deliver supplies from companies has changed
Due to the 2024 Kumamoto earthquake, supplies from companies will now go to Yatsushiro Kumakou Co., Ltd. (at 1159-24 Kagami, Kagami Town, Yatsushiro City) instead of Toyooka Jiken Arena. Delivery hours are 9 a.m. to 4 p.m.
What to doCompanies that provide supplies should now deliver them to Yatsushiro Kumakou Co., Ltd. (9 a.m. to 4 p.m.).
Yatsushiro Kumakou Co., Ltd.
八代熊交株式会社
Open
Receiving hours: 9 a.m. to 4 p.m.
Toyooka Jiken Arena
トヨオカ地建アリーナ
Closed
No longer receiving supplies
Affected districts
- 鏡町鏡かがみまちかがみ / kagamimachikagamiLocation of the new delivery destination
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Notice of delivery destination change for supplies provided by companies in connection with the Reiwa 8 Kumamoto earthquake
Regarding supplies provided by companies in connection with the Reiwa 8 Kumamoto earthquake: Until now, Toyooka Jiken Arena（トヨオカ地建アリーナ） (postal code 866-0841, 11-1 midorichou（緑町）, Yatsushiro City, Kumamoto Prefecture) has been the delivery destination, but from now on we will accept supplies at the following location.
[Delivery destination] Postal code 869-4203, kagamimachikagami（鏡町鏡）, 1159-24 Kagami, Yatsushiro City, Kumamoto Prefecture Yatsushiro Kumakou Co., Ltd.（八代熊交株式会社）
[Acceptance hours] 9 a.m. to 4 p.m.
※ For supply management purposes, please deliver during the above time slot.
Date 2026-08-02 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326809/index.html
Support
Free phone and face-to-face legal advice from Kumamoto Lawyers Association about the earthquake
Kumamoto Lawyers Association is providing free phone advice about the Kumamoto earthquake (August 3–12, weekdays only) and free face-to-face consultations at 8 legal advice centres in the prefecture (by appointment, 30 minutes each). The service is for people affected by the earthquake and their families.
What to doFor free phone advice, call 096-312-3252. To book a face-to-face meeting, call 096-325-0009. Tell them you are calling about earthquake-related advice.
Kumamoto Lawyers Association（熊本県弁護士会） offers free advice by phone and face-to-face about the Kumamoto earthquake.
1 Free phone advice: "Free phone advice service for everything about the 2024 Kumamoto earthquake"
We offer free advice about the earthquake and information about many topics.
Phone number: 096-312-3252 — Note: call charges apply.
When: August 3 (Monday) to August 12 (Wednesday) 2024 — weekdays only.
10 a.m. to 12 p.m., 2 p.m. to 4 p.m.
2 Free face-to-face advice
At legal advice centres of Kumamoto Lawyers Association（熊本県弁護士会） around the prefecture, we offer free legal advice about earthquake damage to people affected by the earthquake and their families.
Consultation time: 30 minutes.
Phone number to book: 096-325-0009.
How to book: Please call ahead to make an appointment.
Note: If you come to the advice centre without booking, we may not be able to help you right away.
Note: When you book, please tell us you are calling about earthquake-related advice.
Legal advice centres of Kumamoto Lawyers Association（熊本県弁護士会） (8 centres in the prefecture)
http://www.kumaben.or.jp/soudan/
Date 2026-08-02 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326808/index.html
Building approval applications are temporarily stopped
Following the 2024 Kumamoto earthquake, building-related applications — including building confirmation, completion inspections, and various certificates — will be stopped for about one month. Emergency temporary buildings and urgent completion inspections are not affected. We will announce when services restart.
What to doIf you need to submit building approval applications, please wait for the restart notice.
How we are handling building confirmation applications following the 2024 Kumamoto earthquake
Following the 2024 Kumamoto earthquake, we are temporarily stopping the acceptance of the applications listed below.
The stop will last about one month. We will announce when services restart.
Building confirmation and plan notification
Completion inspection and completion notification (except where completion inspection is urgent)
Prior survey for building confirmation applications
Permission and approval under the Building Standards Act (except applications for emergency temporary buildings)
Road position designation
Building energy consumption performance conformity assessment and approval of building energy consumption performance improvement plans
Approval of long-life quality housing construction plans
Approval of low-carbon building construction plans
Inspection of building project outlines and issue of copies
Issue of various certificates (building confirmation received, completion inspection passed, road position designated, building confirmation not required)
Date 2026-08-01 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326800/index.html
UrgentEvacuation
Shelter arrangement was changed (as of 12:00 on August 1)
Shelters were reorganized as of 12:00 on August 1. The list of open shelters has changed. Check the PDF list for the latest shelter status.
What to doCheck the PDF "Shelter opening status list (reorganized) (August 1, 12:00)" and see which shelters are open now.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiListed as the location of Yatsushiro city office (not mentioned as an evacuation target area)
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
(Updated August 1, 12:00)
We have reorganized the shelters. We are letting you know.
Shelter opening status list (reorganized) (August 1, 12:00) (PDF: 479.6 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326799/3_26799_157902_up_xi1jezri.pdf
Date 2026-08-01 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326799/index.html
Daily life
City gas users in Yatsushiro area: Kyushu Gas is giving out portable camp stoves
Kyushu Gas is handing out portable camp stoves to households that use city gas in the Yatsushiro area. You can apply by phone. Each family gets one stove.
What to doTo apply for a portable camp stove, call 0120-96-7791.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachi
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
For customers using city gas in 八代地区
This is a notice from Kyushu Gas.
We are handing out portable gas cookers to customers who ask for them.
Phone number: 0120-96-7791
Other: One cooker per family.
Notice from Kyushu Gas (PDF: 178 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326804/3_26804_157911_up_lb67c6oj.pdf
Date 2026-08-01 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326804/index.html
All parks: reservations stopped after the earthquake
After the earthquake on July 28, 2025, the city has stopped accepting reservations for all parks. Some park grounds are being used for vehicle sleeping areas or disaster response bases. Kuma River Riverside Green Space（球磨川河川緑地）and North Central Park（北部中央公園）have damaged grounds, and reservations will be stopped for the rest of the year.
What to doWait for information about when reservations will restart on the homepage.
Kuma River Riverside Green Space
球磨川河川緑地
Closed
Grounds are damaged and not safe to use. Reservations will be stopped for the rest of the year.
North Central Park
北部中央公園
Closed
Grounds are damaged and not safe to use. Reservations will be stopped for the rest of the year.
We are stopping new bookings for now.
An earthquake occurred on July 28, 2025. We deeply sympathize with all those affected.
Because of the earthquake, we are opening some park grounds for people to sleep in cars.
We are putting the safety of all citizens first. We have stopped all park reservations.
Right now, some parks are being used as helicopter landing places and communication bases.
For other parks, we do not yet know what they will be used for in future disaster work.
Because of this, we are not taking September reservations that were to begin on August 1 (Saturday).
We are stopping them for now.
Kuma River Riverside Green Space（球磨川河川緑地） and North Central Park（北部中央公園） have damaged grounds and cannot be used safely.
Reservations will be stopped for the rest of the year.
When we can start taking reservations again, we will tell you on the homepage and other places.
Yatsushiro City Hall, Urban Development Section
Date 2026-08-01 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326805/index.html
Support
Check support information and water locations on Kumamoto Disaster Victim Support Navigator
Private companies have created the Kumamoto Disaster Victim Support Navigator for the 2024 Kumamoto Earthquake. It is a website that collects support information and shows water supply locations on a map in an easy-to-read format.
What to doVisit the Kumamoto Disaster Victim Support Navigator (https://kumamoto-shien.jp/) to check support information.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachilisted as the location of Yatsushiro City Hall (not a disaster affected area, but a location marker)
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
A guide called Kumamoto disaster support guide, which brings together support information related to the 2024 Kumamoto earthquake, is being made by private companies as part of disaster support work.
You can see on a map where water is being given out. Information is collected in an easy-to-read format, so please use it.
Kumamoto disaster support guide
https://kumamoto-shien.jp/ (external link)
https://kumamoto-shien.jp/
Date 2026-08-01 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326806/index.html
Emergency danger checks for buildings damaged in the earthquake start 31 July 2026
For buildings damaged in the 2026 Kumamoto earthquake, certified inspectors will check the outside of buildings to decide if they are safe to use. This stops further damage from aftershocks. From 31 July 2026, we check areas with the most home damage first. This check is different from the damage check for disaster certificates.
What to doWhen an inspector visits to check your building, please ask to see their certificate. Please help the inspection go smoothly.
What is an emergency danger check for damaged buildings?
Buildings damaged by earthquakes can cause further harm from later shocks. Walls or other parts may fall and hurt people. To stop this, experts called certified inspectors check damaged buildings right away. They decide if the building is safe to use. This stops deaths and injuries from further damage. Note: This is different from damage checks done to give disaster certificates.
Emergency danger checks for damaged buildings start 31 July 2026.
We check areas with the most home damage first.
Certified inspectors registered by the governor mainly look at the outside of buildings. They check the structure and anything that might fall and cause harm.
Emergency danger checks keep you safe from further damage. When an inspector visits, please help them do their job smoothly. We ask for your help.
Note: Inspectors work in pairs and carry a certificate. If something seems wrong, ask to see the certificate.
Date 2026-08-01 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326802/index.html
Daily life
A temporary disaster waste site has opened (west side of Yatsushiro City Water Treatment Center)
A temporary site to drop off disaster waste has opened on the west side of Yatsushiro City Water Treatment Center（八代市水処理センター西側）for people affected by the 2026 Kumamoto Earthquake. It accepts waste from Monday 3 August to the end of December. Drop-off hours are 9:00–11:30 and 13:00–16:00. Large traffic jams are expected right after opening, so it is recommended that you wait before bringing your waste.
What to doSort your damaged waste into 14 categories. Bring your ID (for example, a driver's licence or My Number card). If someone else is bringing waste on your behalf, also bring a letter of authorisation. Bring the waste to the temporary site on the west side of Yatsushiro City Water Treatment Center（八代市水処理センター西側）, approaching from the direction of Minatomachi（港町）.
West side of Yatsushiro City Water Treatment Center
八代市水処理センター西側
Open
Acceptance period: Monday 3 August to end of December. Hours: 9:00–11:30 and 13:00–16:00. Entry is only from the direction of Minatomachi（港町）. The site may be closed on some days due to bad weather or site management.
Affected districts
- 新港町しんみなとまちLocation of the temporary waste site (3-chome, 1-ban, Shinkominatomachi（新港町）, Yatsushiro City)
- 港町みなとまちThe approach route to the temporary site — entry is only from the direction of Minatomachi（港町）.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We sincerely express our sympathy to everyone affected by the 2026 Kumamoto Earthquake.
A temporary disaster waste site has been set up for people who were affected by this earthquake, as described below.
Large traffic jams are expected right after the site opens. Depending on conditions inside the site, it may close early on some days.
Please wait a while before bringing your waste.
● Disaster waste (14 categories)
(1) Glass and ceramic fragments
(9) Small home appliances
(10) The 4 categories of appliances covered by the Home Appliance Recycling Law
(12) Plasterboard (gypsum board)
(14) Siding (exterior wall panels)
※ Food waste and everyday household rubbish cannot be brought to the temporary site.
Put them in the designated bags and put them out on the correct collection day at your usual collection point.
【What you need to bring when dropping off waste】
● Photo ID (driver's licence, My Number card, etc.) ※ Your ID will be recorded.
● A letter of authorisation (only needed if someone else is bringing the waste on your behalf)
West side of Yatsushiro City Water Treatment Center（八代市水処理センター西側）(3-chome, 1-ban, Shinkominatomachi（新港町）, Yatsushiro City)
※ Please do not contact the Water Treatment Center（水処理センター）directly with enquiries.
Days when the site is closed
West side of Yatsushiro City Water Treatment Center（八代市水処理センター西側）
Monday 3 August to the end of December
※ You must sort all items before bringing them.
※ The site may be closed on some days for site management or due to bad weather.
Please check the latest information on the website or by phone.
◆ If you cannot carry the waste yourself
If you ask someone else to bring it for you, please prepare a letter of authorisation (any format is acceptable) that shows your name and address and the name and address of the person bringing the waste.
(One letter is needed for each vehicle bringing waste. Photocopies are acceptable.)
Map of the drop-off location at the Water Treatment Center（水処理センター）
※ To keep drop-offs moving smoothly, entry is only from the direction of Minatomachi（港町）. Please follow the route shown by the arrows.
※ For more details, please see the 2026 Kumamoto Earthquake Temporary Waste Site Notice (PDF: 906.4 KB).
Date 2026-07-31 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00324627/index.html
Support
Service windows at the main city hall are reduced (floors 1 and 2)
Because of the 2026 Kumamoto Earthquake, the number of service windows and staff available on floors 1 and 2 of the main city hall is lower than normal for the time being. Procedures may take longer than usual.
What to doFor non-urgent procedures, come to the office on a later date, or call the relevant window in advance to check.
Main city hall
本庁舎
Open
Floors 1 and 2 have fewer service windows and fewer staff. Procedures may take longer than usual.
Because of the 2026 Kumamoto Earthquake（令和８年熊本地震）, staff are giving priority to supporting disaster victims and responding to the disaster. For the time being, the number of service windows and staff on floors 1 and 2 of the main city hall（本庁舎）is reduced.
When you visit, please be aware that procedures and other tasks may take longer than usual.
If your matter is not urgent, please come to the office on a later date.
For more details, please contact the relevant service window directly.
・ Residents Section（市民課）: 0965-33-4110
・ Disability Support Section（障がい者支援課）: 0965-35-0294
・ Elderly Support Section（高齢者支援課）: 0965-33-4436
・ Long-term Care Insurance Section（介護保険課）: 0965-32-1175
・ National Health Insurance and Pension Section（国保ねんきん課）: 0965-33-4113
・ Children's Future Section（こども未来課）: 0965-33-8721
・ Child and Family Support Section（こども家庭支援課）: 0965-37-6800
・ Health and Welfare Policy Section（健康福祉政策課）: 0965-33-4003
・ Health Promotion Section（健康推進課）: 0965-33-5116
・ Livelihood Assistance Section（生活援護課）: 0965-33-8722
・ Municipal Tax Section（市民税課）: 0965-33-4107
・ Property Tax Section（資産税課）: 0965-33-4108
・ Tax Collection Section（納税課）: 0965-33-4109
Date 2026-07-31 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326790/index.html
Evacuation
Stay healthy in shelters and cars (watch for blood clots, infection, and heat sickness)
Power cuts and water shortages from the 2024 Kumamoto earthquake continue. With extreme heat, evacuation life may last a long time. In shelters and cars, watch for blood clots in the legs, infection, and heat sickness. Read the leaflet (PDF) for details.
What to doRead the leaflet (PDF). Try to prevent blood clots, infection, and heat sickness.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiYatsushiro City Hall is here. The whole city of Yatsushiro（八代市）is included.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Stay healthy in shelters and cars
We offer our sympathies to all those affected by the 2024 Kumamoto earthquake.
Power and water are out. Life is very hard. It is very hot, and evacuation may last a long time. In shelters and in cars, watch for blood clots, illness, and heat stroke.
Read the leaflet for more.
Stay healthy in shelters (PDF: 98.2 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326796/3_26796_157895_up_g5cun7wq.pdf
Date 2026-07-31 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326796/index.html
UrgentWater
Water supply for daily use at Aeon Yatsushiro Shopping Center parking lot
Aeon Kyushu will provide water for daily use at the Aeon Yatsushiro Shopping Center（イオン八代ショッピングセンター） parking lot. Starting Saturday, August 1 in the afternoon, while supplies last. This is not drinking water.
What to doBring a water container such as a plastic bottle or water jug, and come to the Aeon Yatsushiro Shopping Center（イオン八代ショッピングセンター） parking lot.
Aeon Yatsushiro Shopping Center parking lot
イオン八代ショッピングセンター駐車場
Open
Saturday, August 1 afternoon—while supplies last. About 10 liters per person. Bring your own water container. This is daily-use water only, not drinking water.
Affected districts
- 沖町おきまち / okimachi
- 松江城町まつえじょうまち / matsuejoumachi
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Aeon Kyushu will give out water for daily use.
Location: Aeon Yatsushiro Shopping Centre car park（イオン八代ショッピングセンター駐車場）
Postal code 866-0013, Yatsushiro City（八代市）okimachi（沖町）Rokubanwari 3987-3
Time: Saturday, August 1st, afternoon until supplies run out
About 10 litres will be given out per visit.
Please bring a water container (such as a plastic bottle or water jug).
Note: This is water for daily use, not for drinking. Please be careful not to use it for drinking.
Date 2026-07-31 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326797/index.html
Water
Yatsushiro city water system: earthquake damage and what comes next
Yatsushiro city's water system has been damaged by the earthquake. Details of the damage and future actions are in the attached PDF file.
What to doCheck the attached PDF file: 'Yatsushiro city water system: earthquake damage and what comes next'.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiThis is where Yatsushiro city office is located (not mentioned as a damaged area in the text).
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Yatsushiro city water system: earthquake damage and what comes next
https://www.city.yatsushiro.lg.jp/kiji00326789/3_26789_157876_up_i6rcztw5.pdf
We are telling you about 八代市 water supply damage and next steps.
八代市 water supply damage and next steps (PDF: 1.97 megabytes)
https://www.city.yatsushiro.lg.jp/kiji00326789/3_26789_157876_up_i6rcztw5.pdf
Date 2026-07-31 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326789/index.html
Infant health checks and child support services are suspended for now
Due to the effects of the 2024 Kumamoto earthquake, infant health checks (4 months, 7 months, 18 months, 3 years old) and smile square, birthday preventive dental care, child development consultation, mother-child individual consultation, and welcome baby class are suspended for now. Mother and child health handbook distribution continues by appointment.
What to doIf you want a mother and child health handbook, call to make an appointment at the city office 2nd floor window 10 (0965-33-5116) or {{P1}} (0965-52-5277).
Kagami health center
鏡保健センター
Open
Mother and child health handbook distribution only, by appointment, ongoing. Phone: 0965-52-5277
We send our sympathy to all who have been affected by the 2024 Kumamoto earthquake.
The services below that were scheduled are suspended for now. When we know when they will restart, we will tell you again.
○ Infant health checks (4 months, 7 months, 18 months, 3 years old)
○ Smile square, birthday preventive dental care, child development consultation, mother-child individual consultation, welcome baby class
However, mother and child health handbook distribution continues by appointment, so please contact us below.
Phone to book: ① city office 2nd floor window 10 0965-33-5116, ② Kagami health center（鏡保健センター） 0965-52-5277
Date 2026-07-31 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326751/index.html
Daily life
Gas stations in the city will reopen one by one.
Some gas stations in the city now have long queues. With support from the national government, supply is expected to reach several times the normal amount. As electricity is restored, gas stations that are ready will reopen step by step.
Some gas stations in the city now have long queues for fuel. With support from the national government, supply is expected to reach several times the normal amount.
As electricity is restored, gas stations that are ready will reopen step by step.
Date 2026-07-31 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326793/index.html
Support
Yatsushiro City Disaster Volunteer Center — opening preparations in progress (not accepting volunteers yet)
Yatsushiro City is working with Yatsushiro City Social Welfare Council to prepare to open the Yatsushiro City Disaster Volunteer Center. We are not accepting volunteers at this time. When preparations are complete, we will announce the opening date and how to apply on the city website and Yatsushiro City Social Welfare Council Facebook.
What to doPlease wait for the opening announcement before taking part in volunteer work.
We sincerely offer our condolences to everyone affected by the 2024 Kumamoto earthquake.
Yatsushiro City is working with Yatsushiro City Social Welfare Council（八代市社会福祉協議会） to prepare to open the Yatsushiro City Disaster Volunteer Center（八代市災害ボランティアセンター） to help people affected by the disaster rebuild their lives.
We are now checking damage across the city and setting up to receive volunteers and manage activities. When preparations are complete, we will announce the opening date, how to apply, and other details on the city website and Yatsushiro City Social Welfare Council（八代市社会福祉協議会） Facebook and other channels.
The Disaster Volunteer Center（災害ボランティアセンター） is not accepting volunteers yet. For safe and smooth work, we ask for your understanding and cooperation — please wait for the opening announcement.
Yatsushiro City（八代市） and Yatsushiro City Social Welfare Council（八代市社会福祉協議会） will work together to support everyone affected by the disaster so they can return to a safe life as soon as possible.
Yatsushiro City Social Welfare Council（八代市社会福祉協議会） Facebook (external link)
https://www.facebook.com/yatsushiroshakyo/?locale=ja_JP
Date 2026-07-31 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326762/index.html
Support
Changes to holiday doctors in August 2026 (Kumamoto earthquake response)
Many medical facilities were damaged by the 2026 Kumamoto earthquake, so the system of holiday doctors has changed. After August 9, doctors will be announced as facilities become available. The night emergency clinic will return to normal care from August 3, but it is closed on Sundays and public holidays.
What to doBefore visiting, check the latest information by calling the Yatsushiro City Medical Association Telephone Service (0965-34-7001).
Sakura Cross Yatsushiro Rehabilitation Hospital
桜十字八代リハビリテーション病院
Open
Holiday home doctor. Hours: 9 a.m. to 5 p.m. Phone: 32-2777
Yatsushiro City Night Emergency Clinic
八代市夜間急患センター
Open
Normal care begins August 3 (Monday). Weeknights and Saturdays 7 p.m. to 10 p.m. Closed Sundays, public holidays, and year-end holidays. Call before visiting. Address: Yatsushiro City, Hirayama Shinmachi 4438-3
Nakamura Pharmacy
中村調剤薬局
Open
Yatsushiro Pharmacists Association duty pharmacy. Hours: 9 a.m. to 5 p.m.
Ebisu Pharmacy Honmachi Branch
ヱビス薬局 本町店
Open
Yatsushiro Pharmacists Association duty pharmacy. Hours: 9 a.m. to 5 p.m.
General Hospital Front Pharmacy
総合病院前調剤薬局
Open
Yatsushiro Pharmacists Association duty pharmacy. Hours: 9 a.m. to 5 p.m.
Workers' Compensation Hospital Front Pharmacy
労災病院前調剤薬局
Open
Yatsushiro Pharmacists Association duty pharmacy. Hours: 9 a.m. to 5 p.m.
Kojo Dental and Orthodontic Clinic
古城歯科・矯正歯科医院
Open
Yatsushiro Dental Association duty dentist. Hours: 10 a.m. to 4 p.m. Phone: 34-3344
Affected districts
- 平山新町ひらやましんまち / hirayamashimmachiAddress of Yatsushiro City Night Emergency Clinic (Yatsushiro City Hirayama Shinmachi 4438-3)
- 本町ほんまち / hommachiAddress of Sakura Cross Yatsushiro Rehabilitation Hospital (Honmachi 2-chome) and Ebisu Pharmacy Honmachi Branch
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
◆ Holiday doctors in August 2026
Many medical facilities were damaged by the 2026 Kumamoto earthquake. For now, care will be handled by facilities that can provide it.
For doctors after August 9, we will announce them as soon as we know which facilities can help.
※ Yatsushiro City Night Emergency Clinic（八代市夜間急患センター） is closed on Sundays and public holidays.
※ For minor illnesses and injuries that are not urgent, please visit during weekday office hours.
Yatsushiro City Medical Association ※ Hours: 9 a.m. to 5 p.m.
Sakura Cross Yatsushiro Rehabilitation Hospital（桜十字八代リハビリテーション病院）
※ The above information may change. Please check with Yatsushiro City Medical Association Telephone Service 0965-34-7001.
Yatsushiro County and City Medical Association ※ Hours: 9 a.m. to 5 p.m.
※ No home doctors are available, but care is possible at Yatsushiro Northern Area Medical Center.
Yatsushiro Pharmacists Association (duty pharmacy) ※ Hours: 9 a.m. to 5 p.m.
Nakamura Pharmacy（中村調剤薬局）
Ebisu Pharmacy Honmachi Branch（ヱビス薬局 本町店）
General Hospital Front Pharmacy（総合病院前調剤薬局）
Workers' Compensation Hospital Front Pharmacy（労災病院前調剤薬局）
Yatsushiro Dental Association (dental care) ※ Hours: 10 a.m. to 4 p.m.
Kojo Dental and Orthodontic Clinic（古城歯科・矯正歯科医院）
Yatsushiro City Night Emergency Clinic（八代市夜間急患センター） ※ For night emergencies
Normal care begins August 3 (Monday)
Weeknights and Saturdays: 7 p.m. to 10 p.m.
※ Closed on Sundays and public holidays.
※ Closed for year-end holidays.
Yatsushiro City Night Emergency Clinic（八代市夜間急患センター）
http://www.yatsushiro-med.or.jp/emergency/
※ Always call before visiting.
Yatsushiro City hirayamashimmachi（平山新町） 4438-3
Children's medical telephone consultation ※ For children under 15
If your child has a sudden illness or injury at night or on a holiday, experienced nurses can help with treatment and first aid.
Dial #8000 (no area code)
From rotary phones, IP phones, and fiber phones: 096-364-9999
Weekdays: 7 p.m. to 8 a.m. next morning
Saturday: 3 p.m. to 8 a.m. next morning
Sunday and public holidays: 8 a.m. to 8 a.m. next morning
※ Consultation is free, but you pay for the call.
Emergency Care Support Center ※ Mainly for ages 15 and over
If you have a sudden illness or injury at night, staff (nurses) can help with treatment and first aid.
Dial #7119 (no area code)
From rotary phones, IP phones, and fiber phones: 03-6456-3290
Date 2026-07-31 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326609/index.html
UrgentEvacuation
Information for foreign residents: shelters, water, and support services
Because earthquakes are continuing, foreign residents who feel unsafe at home can go to a shelter. If your water is cut off, you can get free water. If you have problems, you can contact the foreign residents' support desk by phone, LINE, or Messenger. We have interpreters who speak many languages.
What to doIf you feel unsafe at home, go to a shelter. If your water is cut off, bring a container like a plastic bottle and go to a water distribution point. If you have problems, contact the foreign residents' support desk by phone, LINE, or Messenger.
Shelter
避難所
Open
Bring your own food, drinks, and medicine with you.
City office
市役所
Status unknown
Interpreters in multiple languages are available.
Earthquakes are continuing. Please stay safe.
If you feel unsafe in your own home, you can go to Shelter（避難所）.
If you could not apply for a residence status, please ask for help.
If you cannot speak Japanese, we have interpreters who speak many languages.
Shelter（避難所） – a place to escape to
https://www.city.yatsushiro.lg.jp/kiji00326737/index.html
https://www.city.yatsushiro.lg.jp/kiji00326737/index.html
When you go to Shelter（避難所）, bring your own food, drinks, and medicine.
Please bring these things with you.
If your home has no water, you can get water.
Bring a container like a plastic bottle (one that is empty inside).
https://www.city.yatsushiro.lg.jp/kiji00326773/index.html (external link)
https://page.line.me/gin3751g?oat_referrer=PROFILE&openQrModal=true
When you register Yatsushiro City（八代市）on LINE, you can get new information.
https://page.line.me/gin3751g?oat_referrer=PROFILE&openQrModal=true (external link)
https://www.moj.go.jp/isa/content/001467676.pdf (external link)
https://www.moj.go.jp/isa/content/001467676.pdf
Foreign residents' support desk
If you have problems about the earthquake or want to know something, you can ask for help.
Contact us by phone, LINE, or Messenger.
It is okay if you cannot speak Japanese.
At Shelter（避難所） and City office（市役所）, we have interpreters who speak your language.
Date 2026-07-31 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326780/index.html
Support
You can see a doctor even without your My Number health insurance card or eligibility confirmation card
People affected by the 2026 Kumamoto Earthquake（令和8年熊本地震）who have lost their My Number health insurance card, eligibility confirmation card, or publicly funded medical certificate, or who left them at home when evacuating, can still see a doctor. Tell the medical facility your date of birth, name, and contact details. In urgent cases, you can also visit a medical facility that is not your designated facility for publicly funded medical care.
What to doTell the medical facility reception desk your date of birth, name, and contact details. Then you can see a doctor.
You can visit a medical facility even without your My Number health insurance card（マイナ保険証）, eligibility confirmation card（資格確認書）, or publicly funded medical care certificate（公費負担医療の受給者証）.
If you were affected by the 2026 Kumamoto Earthquake（令和8年熊本地震）and lost your My Number health insurance card（マイナ保険証）, eligibility confirmation card（資格確認書）, or publicly funded medical care certificate（公費負担医療の受給者証）, or left them at home when you evacuated, you can still see a doctor at a medical facility by stating:
・Your contact details (phone number, etc.)
State these details and you will be able to see a doctor.
Also, for publicly funded medical care（公費負担医療）, in urgent cases you can visit a medical facility that is not your designated facility（指定医療機関）.
Examples of publicly funded medical care certificates（公費負担医療の受給者証）:
○ Atomic bomb survivor health record book（被爆者健康手帳）
○ Patient card for tuberculosis medical treatment（結核患者に対する医療に係る患者票）
○ Designated intractable disease medical care certificate（指定難病医療受給者証）
○ Specified disease medical care certificate（特定疾患医療受給者証）
○ Hepatitis treatment special promotion programme certificate（肝炎治療特別促進事業受給者証）, liver cancer and severe cirrhosis treatment research promotion programme participation card（肝がん・重度肝硬変治療研究促進事業参加者証）
○ Child welfare treatment voucher（児童福祉療育券）
○ Paediatric chronic specific disease medical care certificate（小児慢性特定疾病医療受給者証）
○ Medical care voucher for premature infant care（未熟児養育医療に係る養育医療券）
○ Medical consultation request letter related to public assistance（生活保護に係る診療依頼書）
○ Identity confirmation card for Japanese nationals remaining in China who have been approved for medical support benefits（医療支援給付の支給決定がされている中国残留邦人等に対する本人確認証）
○ Self-reliance support medical care certificate（自立支援医療受給者証）
○ Minamata disease related record book（水俣病関係手帳）, and others
Date 2026-07-30 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326779/index.html
Support
You can receive care services without your insurance card
People affected by the 2026 Kumamoto Earthquake who have lost their Long-Term Care Insurance Certificate or Cost-Sharing Certificate, or who evacuated without them, can still receive care services by stating their date of birth and cost-sharing ratio.
What to doWhen using care services, tell the service provider your date of birth and your cost-sharing ratio.
You can receive care services without your insurance card.
If you were affected by the 2026 Kumamoto Earthquake（令和８年熊本地震）and cannot show your Long-Term Care Insurance Certificate（被保険者証）or Cost-Sharing Certificate（負担割合証）— because you lost them or evacuated without them — you may still use designated home care service providers（指定居宅サービス事業者）, designated home care support providers（指定居宅介護支援事業者）, and long-term care insurance facilities（介護保険施設）by doing the following:
By stating these, you can receive care services.
Flyer (PDF: 334.6 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326778/3_26778_157838_up_2nezay2r.pdf
Date 2026-07-30 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326778/index.html
UrgentWater
Water supply cut off across the whole city — no date set for repairs (drinking water)
The July 28 earthquake has cut off drinking water across all of Yatsushiro City（八代市）. Water pipes and main supply pipes have burst. There is no schedule for repairs. If you are in Sento-machi（千丁町）, Kagami-machi（鏡町）, Toyo-machi（東陽町）, or Izumi-machi（泉町）, check the website of the Yatsushiro Living Environment Association（八代生活環境事務組合）.
What to doCheck the city website regularly for the latest information. If you live in Sento-machi（千丁町）, Kagami-machi（鏡町）, Toyo-machi（東陽町）, or Izumi-machi（泉町）, check the Yatsushiro Living Environment Association（八代生活環境事務組合）website: https://seikatsu.yatsushiro.jp/top/news/9577.html
Affected districts
- 八代市水道局の給水区域（旧八代市の区域）Water is cut off. Pipes have burst. No date set for repairs.
- 千丁町Supply area of the Yatsushiro Living Environment Association（八代生活環境事務組合）. Check that association's website for water status.
- 鏡町Supply area of the Yatsushiro Living Environment Association（八代生活環境事務組合）. Check that association's website for water status.
- 東陽町Supply area of the Yatsushiro Living Environment Association（八代生活環境事務組合）. Check that association's website for water status.
- 泉町Supply area of the Yatsushiro Living Environment Association（八代生活環境事務組合）. Check that association's website for water status.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
The July 28 earthquake has cut off drinking water across all of Yatsushiro City（八代市）. We are very sorry for the inconvenience to everyone using the water supply.
The water cut-off situation in each area is as follows.
○ Supply area of the Yatsushiro City Waterworks Bureau（八代市水道局）（former Yatsushiro City area）
We are investigating the cause of the cut-off. Main supply pipes from the water source have burst, and water pipes in many parts of the city have also burst. There is no schedule for repairs. The date when drinking water will be available again is not yet known.
We will share updates as soon as they are available through the city website and other channels.
○ Supply area of the Yatsushiro Living Environment Association（八代生活環境事務組合）（Sento-machi（千丁町）, Kagami-machi（鏡町）, Toyo-machi（東陽町）, Izumi-machi（泉町））
Please check the Yatsushiro Living Environment Association（八代生活環境事務組合）website below.
URL: https://seikatsu.yatsushiro.jp/top/news/9577.html (external link)
Date 2026-07-30 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326787/index.html
UrgentWater
Water supply is cut off across the whole city
Due to the earthquake, the water supply has stopped across all of Yatsushiro City. You need to find water.
What to doPlease secure drinking water.
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
This is an announcement from Yatsushiro City（八代市）.
Due to the earthquake, the water supply has stopped across the whole city（市内全域）.
Date 2026-07-30 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326740/index.html
Support
Where to send help: supplies, money, and volunteers
The city has published where to send supplies, portable toilets, donations, and volunteers for the Kumamoto Earthquake of 2024. People and groups who want to help should call or email the right department for the type of help they want to give.
What to doCall or email the department in charge of the type of help you want to give.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiWhere Yatsushiro City Hall is (the department that receives help is in this building)
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Here are the contact windows for receiving support goods and other help for the 2024 Kumamoto earthquake.
Please contact the department below.
Support goods (including food and water) → Economic and Cultural Exchange Department
0965-33-8513 shoko@city.yatsushiro.lg.jp
Portable toilets → Citizens and Environment Policy Department
0965-33-4114 kankyo@city.yatsushiro.lg.jp
Monetary donations → Health and Welfare Policy Department
0965-33-8721 kodomo@city.yatsushiro.lg.jp
Donations → Finance Policy Department
0965-33-4106 zaisei@city.yatsushiro.lg.jp
Volunteers → Health and Welfare Policy Department
0965-33-4003 fukushi@city.yatsushiro.lg.jp
Meal support → Agriculture, Forestry and Fisheries Policy Department
0965-33-8751 noushin@city.yatsushiro.lg.jp
Date 2026-07-30 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326786/index.html
Support
Pet advice service is now open（Kumamoto Prefecture Animal Welfare Center）
In relation to the 2024 Kumamoto earthquake, Kumamoto Prefecture has set up a service where pet owners can get advice. The service helps with lost pets, pet care in shelters, lack of supplies, and difficult care situations.
What to doIf you need help with your pet, call or email the Kumamoto Prefecture Animal Welfare Center「Animal Friends Kumamoto」（TEL: 0964-27-8115）.
Kumamoto Prefecture Animal Welfare Center「Animal Friends Kumamoto」advice service
熊本県動物愛護センター「アニマルフレンズ熊本」相談窓口
Open
Hours: Monday to Friday, 9 a.m. to 4 p.m.（closed Saturdays, Sundays, public holidays, and year-end/new year）. TEL: 0964-27-8115. Email: dobutsuaise@pref.kumamoto.lg.jp
Kumamoto Prefecture has set up an advice service for pet problems related to the 2024 Kumamoto earthquake, as follows.
If you are a pet owner who needs help, or if you know someone who does, please feel free to contact us.
Examples: Your pet has gone missing
You need help with pet care in an evacuation shelter
You cannot find pet food or other supplies
It has become difficult to keep your pet, and so on
Kumamoto Prefecture Animal Welfare Center「Animal Friends Kumamoto」advice service（熊本県動物愛護センター「アニマルフレンズ熊本」相談窓口）
Email: dobutsuaise@pref.kumamoto.lg.jp
Address: 〒869-0541 Uki City, Matsubase Town, Higashi-Matsuzaki 701-4（〒869-0541 宇城市松橋町東松崎701-4）
Hours: Monday to Friday, 9 a.m. to 4 p.m.（closed Saturdays, Sundays, public holidays, and year-end/new year）
Date 2026-07-29 · Last confirmed 2026-08-06 09:30 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326764/index.html
Support
Check your home is safe before you enter. Take photos of damage before you clean up.
Aftershocks are still happening. Always check that a building is safe before you go inside. Before you start to clean up, take photos of the damage. You will need these photos for insurance claims and to apply for a disaster certificate. Take photos of: all four sides of the building outside; damage and belongings inside. The procedure for the disaster certificate will be explained later.
What to doBefore you start to clean up, check that the building is safe. Take photos of all four sides of the outside and damage and belongings inside.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiThis notice is for the whole city. Yatsushiro City Office（八代市役所）is located here.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
[IMPORTANT] First, check safety before entering your home.
Aftershocks are continuing.
When you have confirmed it is safe and are ready to start cleaning up:
For insurance claims and applications for a disaster certificate, you will need
photos of the damage. Be sure to take these photos.
(If an on-site inspection is carried out for issuing the disaster certificate, you do not need to attach photos.)
Take photos of all 4 sides of the building exterior, and from a safe place,
take photos of damage inside and furniture/belongings.
※ When taking photos, always put your safety first.
※ Details about procedures such as the disaster certificate will be announced as soon as they are decided.
First of all, make sure you keep yourself safe.
Date 2026-07-29 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326754/index.html
Shelters
City public schools' sports facilities (gyms and fields) cannot be used by the public for a while.
Because of the earthquake on July 28, 2026, all city public schools' gyms and fields are closed to public use for a while. They are being used to set up evacuation shelters.
What to doIf you planned to use a city public school's sports facility, please know that it cannot be used for a while.
Because of the earthquake on July 28, 2026, all city public schools' sports facilities (gyms and fields) in the city cannot be used for a while. They are being used to set up evacuation shelters.
Thank you for your understanding and cooperation.
If you have questions, please ask the Education Policy Section（教育政策課）.
Date 2026-07-29 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326744/index.html
Library (main building and branches) closed temporarily
The library main building, Kagami branch, and Sencho branch are closed temporarily due to damage from the 2024 Kumamoto earthquake. The reopening date is not yet decided.
Library
図書館
Closed
Main building, Kagami branch, and Sencho branch closed temporarily
Kagami branch library
かがみ分館
Closed
Closed temporarily
Sencho branch library
せんちょう分館
Closed
Closed temporarily
Due to damage from the 2024 Kumamoto earthquake, Library（図書館） (main building, Kagami branch library（かがみ分館）, Sencho branch library（せんちょう分館）) will be closed temporarily.
We apologize for the inconvenience. We ask for your understanding.
Date 2026-07-29 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326772/index.html
All tourist facilities in the city closed temporarily after the earthquake (from July 29)
On July 28, an earthquake damaged some tourist facilities in Yatsushiro. All tourist facilities will close temporarily from July 29 (Wednesday) for safety checks. Facilities will reopen one by one as they are confirmed safe. News about reopening will be shared on the city website and official social media.
What to doCheck the Yatsushiro city website and official social media regularly for reopening information.
Yatsushiro Good Things Product Hall（八代よかとこ物産館）
八代よかとこ物産館
Closed
Yatsushiro Matsunakaのぶひこ Sports Museum（八代市松中信彦スポーツミュージアム）
八代市松中信彦スポーツミュージアム
Closed
Yatsushiro Tourism and Products Information Centre (Shin-Yatsushiro Station)（八代市観光物産案内所（新八代駅））
八代市観光物産案内所（新八代駅）
Closed
Yatsushiro Tourism Information Centre (Yatsushiro Station)（八代市観光案内所（八代駅））
八代市観光案内所（八代駅）
Closed
Youhai Eight-character Square（遙拝八の字広場）
遙拝八の字広場
Closed
Outdoor Station Yatsushiro（アウトドアステーションやつしろ）
アウトドアステーションやつしろ
Closed
Hinaguonsen Centre Banpeiyu（日奈久温泉センターばんぺい湯）
日奈久温泉センターばんぺい湯
ひなぐおんせんせんたーばんぺいゆ / hinaguonsensentaabampeiyu
熊本県八代市日奈久中町316
Closed
Hinagu Tourism Exchange Facility Yume Warehouse（日奈久観光交流施設ゆめ倉庫）
日奈久観光交流施設ゆめ倉庫
Closed
Hinagu Tourism Information Centre（日奈久観光案内所）
日奈久観光案内所
Closed
Sakamoto Onsen Centre Creon（さかもと温泉センター「クレオン」）
さかもと温泉センター「クレオン」
Closed
Touyou Exchange Centre Seseragi (Hot spring)（東陽交流センター「せせらぎ（温泉）」）
東陽交流センター「せせらぎ（温泉）」
Closed
Touyou Stone Craftsman Hall（東陽石匠館）
東陽石匠館
Closed
Fureai Centre Izumi（ふれあいセンターいずみ）
ふれあいセンターいずみ
Closed
Agriculture, Forest and Fishery Products Distribution and Processing Facility（農林水産物流通加工施設）
農林水産物流通加工施設
Closed
Gokashou Heike Village（五家荘平家の里）
五家荘平家の里
Closed
Ogata House（緒方家）
緒方家
Closed
Gokashou Stream Camping Ground（五家荘渓流キャンプ場）
五家荘渓流キャンプ場
Closed
Gokashou Nature School（五家荘自然塾）
五家荘自然塾
ごかのしょうしぜんじゅく / gokanoshoushizenjuku
熊本県八代市泉町仁田尾25
Closed
Umenoki Todoroki Park Management Facility（梅の木轟公園管理施設）
梅の木轟公園管理施設
Closed
Kureko Ancient Village（久連子古代の里）
久連子古代の里
くれここだいのさと / kurekokodainosato
熊本県八代市泉町久連子72
Closed
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
An earthquake happened on July 28 and damaged some tourist facilities in the city.
To keep people safe first, all tourist facilities will close from July 29 (Wednesday).
We plan to do the following.
Experts and staff will check each facility for safety, one by one.
2. When facilities will reopen
Facilities that are found to be safe will reopen one by one as soon as they are ready.
3. Fixing damaged facilities
Facilities that need repair will stay closed until they are safe.
Information about reopening
When each facility can open again, we will tell you on the city website and official social media.
Facilities in 八代市街地 and 日奈久
1. Yatsushiro Good Things Product Hall（八代よかとこ物産館）
2. Yatsushiro Matsunakaのぶひこ Sports Museum（八代市松中信彦スポーツミュージアム）
3. Yatsushiro Tourism and Products Information Centre (Shin-Yatsushiro Station)（八代市観光物産案内所（新八代駅））
4. Yatsushiro Tourism Information Centre (Yatsushiro Station)（八代市観光案内所（八代駅））
5. Youhai Eight-character Square（遙拝八の字広場）
6. Outdoor Station Yatsushiro（アウトドアステーションやつしろ）
7. Hinaguonsen Centre Banpeiyu（日奈久温泉センターばんぺい湯）
9. Hinagu Tourism Exchange Facility Yume Warehouse（日奈久観光交流施設ゆめ倉庫）
10. Hinagu Tourism Information Centre（日奈久観光案内所）
Yatsushiro City Office Tourism Division
Phone number 0965-33-4115
1. Sakamoto Onsen Centre Creon（さかもと温泉センター「クレオン」）
Yatsushiro City Office 坂本 Branch Community Development Division
Phone number 0965-45-2211
1. Touyou Exchange Centre Seseragi (Hot spring)（東陽交流センター「せせらぎ（温泉）」）
2. Touyou Stone Craftsman Hall（東陽石匠館）
Yatsushiro City Office 東陽 Branch Community Development Division
Phone number 0965-65-2111
1. Fureai Centre Izumi（ふれあいセンターいずみ）
2. Agriculture, Forest and Fishery Products Distribution and Processing Facility（農林水産物流通加工施設）
3. Gokashou Heike Village（五家荘平家の里）
6. Gokashou Stream Camping Ground（五家荘渓流キャンプ場）
7. Gokashou Nature School（五家荘自然塾）
8. Umenoki Todoroki Park Management Facility（梅の木轟公園管理施設）
9. Kureko Ancient Village（久連子古代の里）
Yatsushiro City Office 泉 Branch Community Development Division
Phone number 0965-67-2730
Date 2026-07-29 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326768/index.html
24 sports facilities in Yatsushiro closed temporarily — will reopen after safety checks
After the earthquake on July 28, all 24 sports facilities in Yatsushiro City have been temporarily closed from July 29 (Wednesday) onwards. Safety inspections will be carried out step by step by specialist contractors and staff. Facilities will reopen once they are confirmed to be safe. Information about reopening will be shared on the city website and official social media.
What to doCheck the city website and official social media for information about when facilities will reopen.
Yatsushiro City Tennis Court
八代市テニスコート
Closed
Yatsushiro City Archery Range
八代市弓道場
Closed
Yatsushiro City Ball Sports Stadium
八代市球技場
Closed
Yatsushiro Citizen Swimming Pool
八代市民プール
Closed
Yatsushiro Citizen Baseball Stadium
八代市民球場
やつしろしみんきゅうじょう / yatsushiroshiminkyuujou
熊本県八代市古閑中町1495
Closed
Yatsushiro City General Sports Hall
八代市総合体育館
Closed
Yatsushiro City Martial Arts Hall
八代市立武道館
Closed
Yatsushiro City Sumo Ring
八代市相撲場
Closed
Yatsushiro Hyakusairai Sports Center
八代市百済来スポーツセンター
Closed
Yatsushiro Sentei Sports Hall
八代市千丁体育館
Closed
Yatsushiro Sentei Tennis Court
八代市千丁テニスコート
Closed
Yatsushiro Sentei East Ground
八代市千丁東グラウンド
Closed
Yatsushiro Sentei West Ground
八代市千丁西グラウンド
Closed
Yatsushiro Kagami Sports Hall
八代市鏡体育館
Closed
Yatsushiro Kagami Swimming Pool
八代市鏡プール
Closed
Yatsushiro Kagami Martial Arts Hall
八代市鏡武道館
Closed
Yatsushiro Kagami Tennis Court
八代市鏡テニスコート
Closed
Yatsushiro Kagami Sumo Ring
八代市鏡相撲場
Closed
Yatsushiro Kagami General Ground
八代市鏡総合グラウンド
Closed
Yatsushiro Kitashinchi Ground
八代市北新地グラウンド
Closed
Yatsushiro Toyo Sports Center
八代市東陽スポーツセンター
Closed
Yatsushiro Toyo Sports Park
八代市東陽運動公園
Closed
Yatsushiro Kawamata Yamamura Plaza
八代市河俣山村広場
Closed
Yatsushiro Izumi Sports Plaza
八代市泉運動広場
Closed
Thank you very much for using the sports facilities in our city.
An earthquake happened on July 28. Some sports facilities in the city have damage.
To keep people safe, all sports facilities will close from July 29 (Wednesday).
Here is what we will do next.
Professional workers and city staff will check if each facility is safe.
2. When will facilities reopen
When a facility is safe, it will reopen as soon as we are ready.
3. Fixing damaged facilities
If a facility needs repair, it will stay closed until it is safe.
Information about reopening:
When each facility reopens, we will tell you on the city website and official social media.
We are sorry for the trouble. Please help us keep everyone safe.
Yatsushiro City Hall Sports Department（八代市役所 スポーツ振興係）
1. Yatsushiro Tennis Court（八代市テニスコート）
2. Yatsushiro Archery Range（八代市弓道場）
3. Yatsushiro Ball Sports Stadium（八代市球技場）
4. Yatsushiro Citizen's Pool（八代市民プール）
5. Yatsushiro Citizen's Baseball Stadium（八代市民球場）
6. Yatsushiro General Sports Hall（八代市総合体育館）
7. Yatsushiro Municipal Martial Arts Hall（八代市立武道館）
8. Yatsushiro Sumo Ring（八代市相撲場）
9. Yatsushiro Kudara Sports Center（八代市百済来スポーツセンター）
10. Yatsushiro Sencho Sports Hall（八代市千丁体育館）
11. Yatsushiro Sencho Tennis Court（八代市千丁テニスコート）
12. Yatsushiro Sencho East Ground（八代市千丁東グラウンド）
13. Yatsushiro Sencho West Ground（八代市千丁西グラウンド）
14. Yatsushiro Kagami Sports Hall（八代市鏡体育館）
15. Yatsushiro Kagami Pool（八代市鏡プール）
16. Yatsushiro Kagami Martial Arts Hall（八代市鏡武道館）
17. Yatsushiro Kagami Tennis Court（八代市鏡テニスコート）
18. Yatsushiro Kagami Sumo Ring（八代市鏡相撲場）
19. Yatsushiro Kagami General Ground（八代市鏡総合グラウンド）
20. Yatsushiro Kitashinchi Ground（八代市北新地グラウンド）
21. Yatsushiro Toyo Sports Center（八代市東陽スポーツセンター）
22. Yatsushiro Toyo Sports Park（八代市東陽運動公園）
23. Yatsushiro Kawamata Yamamura Plaza（八代市河俣山村広場）
24. Yatsushiro Izumi Sports Plaza（八代市泉運動広場）
Date 2026-07-29 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326760/index.html
Yatsushiro City Museum Mori no Mori Museum is closed due to earthquake
Following the earthquake on July 28, 2024, Yatsushiro City Museum Mori no Mori Museum is temporarily closed to check for damage. The café is also closed. The reopening date will be announced on the museum's website.
What to doCheck the website for the reopening date.
Yatsushiro City Museum Mori no Mori Museum
八代市立博物館未来の森ミュージアム
Closed
Closed for now. Café is also closed. Opening information will be posted on the website after repairs are finished.
Yatsushiro City Museum Mori no Mori Museum（八代市立博物館未来の森ミュージアム） Notice of temporary closure
An earthquake happened on July 28, 2024. We are now checking the damage.
The museum is closed for now. (The café is also closed.)
Until further notice (We will post the opening date on the website when repairs are finished and we can open again.)
Date 2026-07-29 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326755/index.html
Four facilities for workers closed temporarily from July 29 due to earthquake
Following the earthquake on July 28, 2026, four worker facilities in Yatsushiro City are temporarily closed from July 29 onwards. Facilities will reopen in stages once safety checks are complete, but the reopening date is not yet set. Reopening information will be announced on the city website and official social media.
What to doCheck the city website or official social media for reopening information for each facility.
Yatsushiro City Working Women's Hall（八代市働く婦人の家）
八代市働く婦人の家
やつしろしはたらくふじんのいえ / yatsushiroshihatarakufujinnoie
熊本県八代市清水町2-94
Closed
Temporarily closed due to earthquake. Will reopen in stages after safety check.
Sunlife Yatsushiro（サンライフ八代）
サンライフ八代
さんらいふやつしろ / sanraifuyatsushiro
熊本県八代市日置町692-1
Closed
Temporarily closed due to earthquake. Will reopen in stages after safety check.
Yatsushiro Advanced Vocational Training School（八代高等職業訓練校）
八代高等職業訓練校
やつしろこうとうしょくぎょうくんれんこう / yatsushirokoutoushokugyoukunrenkou
熊本県八代市清水町2-94
Closed
Temporarily closed due to earthquake. Will reopen in stages after safety check.
Sakurajuji Hall Yatsushiro / Yatsushiro Harmony Hall（桜十字ホールやつしろ（やつしろハーモニーホール））
桜十字ホールやつしろ（やつしろハーモニーホール）
さくらじゅうじほーるやつしろ（やつしろはーもにーほーる） / sakurajuujihooruyatsushiro(yatsushirohaamoniihooru)
熊本県八代市新町5-20
Closed
Temporarily closed due to earthquake. Will reopen in stages after safety check.
Thank you for using the city's facilities for workers.
Following the earthquake on July 28, damage has been found at some worker facilities in the city.
To keep people safe first, all worker facilities will be temporarily closed from July 29 (Wednesday) onwards.
Here is what will happen next.
Professional companies and staff will check each facility for safety in stages.
Facilities that pass the safety check will reopen in stages once they are ready.
3. Fixing damaged facilities
Facilities that need repair will stay closed until they are safe.
【About reopening information】
When each facility reopens, the city will tell you on its website and official social media.
We are sorry for the trouble. Please understand and help us keep facilities safe.
Yatsushiro City Hall Commerce and Policy Division（八代市役所 商工政策課）
1. Yatsushiro City Working Women's Hall（八代市働く婦人の家）
2. Sunlife Yatsushiro（サンライフ八代）
3. Yatsushiro Advanced Vocational Training School（八代高等職業訓練校）
4. Sakurajuji Hall Yatsushiro / Yatsushiro Harmony Hall（桜十字ホールやつしろ（やつしろハーモニーホール））
Date 2026-07-29 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326757/index.html
Kagami Culture Centre closes; public meeting on old Yatsushiro City Welfare Hall postponed
Kagami Culture Centre（鏡文化センター）is closed from today for the time being due to damage from the Kumamoto earthquake on 28 July. The closure period will be announced later. The public meeting on the re-examination of the old Yatsushiro City Welfare Hall（旧八代市厚生会館）scheduled for 30 July is also postponed.
What to doIf you planned to use Kagami Culture Centre（鏡文化センター）, do not come. Wait for a later notice about when the meeting will happen again.
Kagami Culture Centre
鏡文化センター
Closed
Closed from today for the time being due to the Kumamoto earthquake. Closure period will be announced later.
We offer our heartfelt sympathy to everyone affected by this Kumamoto earthquake.
Following the Kumamoto earthquake on 28 July (Tuesday), Kagami Culture Centre（鏡文化センター） will close from today for a while (the closure period will be announced later). Also, because of this, the public meeting with residents about the re-examination of the old Yatsushiro City Welfare Hall（旧八代市厚生会館）that was planned for 30 July (Thursday) is postponed. We will contact you again when we have a target date for the re-examination to restart.
We apologize for the trouble. We ask for your understanding.
Date 2026-07-29 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326771/index.html
Yatsushiro Nishi-Matsue-jo Elderly Rest House temporarily closed due to earthquake
The Yatsushiro Nishi-Matsue-jo Elderly Rest House（八代市西松江城老人憩いの家） is temporarily closed until further notice due to the Kumamoto earthquake that occurred on 28 July 2024.
What to doIf you planned to visit, please check that it is closed.
Yatsushiro Nishi-Matsue-jo Elderly Rest House
八代市西松江城老人憩いの家
Closed
Temporarily closed until further notice
Notice of temporary closure of Yatsushiro Nishi-Matsue-jo Elderly Rest House（八代市西松江城老人憩いの家） due to the 2024 Kumamoto earthquake
Due to the Kumamoto earthquake that occurred on 28 July 2024, Yatsushiro Nishi-Matsue-jo Elderly Rest House（八代市西松江城老人憩いの家） will be temporarily closed until further notice.
We apologize for any inconvenience this may cause. We ask for your understanding.
Date 2026-07-29 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00322606/index.html
The 39th Yatsushiro National Fireworks Competition: paid seating and parking sales stopped, event status not yet decided
The 2024 Kumamoto earthquake has caused major damage in Yatsushiro city. The sales of paid seating and parking for the 39th Yatsushiro National Fireworks Competition, scheduled for August 2, are now stopped. Whether the event will be held will be announced later on the city website.
What to doThe decision to hold the event will be announced later. Keep checking the city website.
A major earthquake happened on Tuesday, July 28, 2024. It has caused very bad damage in Yatsushiro（八代市）city. Right now, the city and all groups are working together. They are helping people, running shelters, and helping people who lost their homes. This is the most important work.
Because of this, we are stopping the sale of paid seating and parking for the fireworks competition that was planned to start on Sunday, August 2.
We will decide soon whether to hold the event. We will tell you the decision on this website later.
We are sorry to the people who wanted to go to this event and to everyone who helps us. We ask for your help and understanding.
Contact: the 39th Yatsushiro National Fireworks Competition committee (in Yatsushiro（八代市）tourism promotion office（観光振興課））
Date 2026-07-29 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326759/index.html
The 59th Yatsushiro Kuma River Festival is cancelled because of the earthquake.
Because of the Reiwa 8 Kumamoto earthquake, the 59th Yatsushiro Kuma River Festival（第59回八代くま川祭り）, planned for July 31 (preview night) and August 1 (main festival), has been cancelled. The decision was made to put the safety of visitors and everyone involved first.
The 59th Yatsushiro Kuma River Festival（第59回八代くま川祭り）is cancelled because of the Reiwa 8 Kumamoto earthquake.
We send our deep sympathy to everyone affected by the Reiwa 8 Kumamoto earthquake.
The 59th Yatsushiro Kuma River Festival（第59回八代くま川祭り）was planned for July 31 (preview night) and August 1 (main festival). Because of how much damage the earthquake caused, and to keep visitors and everyone involved safe, we have decided to cancel it. We are very sorry.
We apologize to everyone who was looking forward to the festival, and to all the companies and groups that worked hard to prepare for it until now. This sudden notice is very inconvenient. We ask for your understanding.
Right now, the city is working with all its strength to keep people safe and to rebuild as fast as possible.
Contact: Yatsushiro Kuma River Festival Promotion Association（八代くま川祭り振興会）(Yatsushiro City Tourism Promotion Division（八代市観光振興課）)
Date 2026-07-29 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326756/index.html
Daily life
From July 29 onwards, we will collect burnable waste as much as possible.
From July 29 onwards, we plan to collect burnable waste as much as possible. However, depending on road conditions, collection may not be possible in some areas. We ask for your cooperation in putting out only the minimum necessary waste, such as food scraps.
What to doPlease keep waste at home as much as possible. Put out only the minimum necessary waste, such as food scraps.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiThis is listed as the location of Yatsushiro City Office and does not show the collection service area.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
From tomorrow, Wednesday 29 July, the city plans to collect burnable rubbish as much as possible.
However, collection may not be possible in some areas depending on road conditions. Please keep rubbish at home as much as possible, and only put out the minimum amount necessary, such as food waste. Thank you for your cooperation.
We will continue to give updates as the situation becomes clear.
Date 2026-07-28 · Last confirmed 2026-08-06 09:26 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326738/index.html
All childcare centres in the city close on Wednesday, 29 July
Because of the earthquake on 28 July, all childcare centres and child-related facilities in the city will close on Wednesday, 29 July. This includes public and private nurseries, certified kindergartens, small-scale childcare, workplace childcare, child support centres, children's plazas, and after-school care clubs. Information about reopening from 30 July onwards will be shared later.
What to doDo not bring your child to a facility on 29 July. Check the city's updates for information from 30 July onwards.
Child Support Centre
子育て支援センター
Closed
Closed on Wednesday, 29 July
Children's Plaza (Wakuwaku, Sukusuku)
こどもプラザ（わくわく、すくすく）
Closed
Closed on Wednesday, 29 July
Nurseries and childcare facilities in the city close on Wednesday, 29 July
On Wednesday, 29 July, all facilities will close because of the earthquake on 28 July.
Information about reopening from 30 July onwards will be shared later.
Private certified kindergartens
Child Support Centre（子育て支援センター）
Children's Plaza (Wakuwaku, Sukusuku)（こどもプラザ（わくわく、すくすく））
Date 2026-07-28 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326743/index.html
甲佐町
UrgentWater
Water shortage continues in some areas after earthquake
Water has been restored in some areas after the earthquake, but water shortage continues in other areas. We are investigating and fixing water leaks. Water supply is being restored to areas that are fixed, one by one.
What to doIf you live in an area where water shortage continues now, please know that the shortage may continue.
Affected districts
- 有安区(星の川団地)Water shortage continues now.
- 南三箇区Water shortage continues now.
- 船津区Part of Sako and Tani have water shortage continuing.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We are sorry for the trouble. Please help us.
Kosa Town Office（甲佐町役場） Sanitation Section（環境衛生課） Water Service（水道係）
Water cut fixed in some areas
We are still finding and fixing leaks in other areas with water cuts. We will turn water back on in fixed areas one by one.
Areas still without water are:
The leak has been fixed. The water cut in part of 船津区 (Yamaguchi, Boubudun, Koga), Tsushida Ward, and Kitahara Ward is now fixed.
・船津区 (part of Sako, Tani)
Date 2026-08-05 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13523.html
UrgentEvacuation
Evacuation order in effect: shelters open, water supply, support information
A major earthquake has caused an evacuation order for the entire town area, and shelters are now open. Water outage in the Otome district; water tanks have been set up. A temporary disaster waste site has opened. Online applications for disaster certificates are being accepted. Rental emergency housing and other support are available. People are warned about fraudulent traders.
What to doIf an evacuation order applies to you, go to an open shelter. If your water is cut off, use a water tank.
Affected districts
- 町内全域Evacuation order in effect.
- 乙女地区Water outage; water tank installed. In some parts of Funatsu ward (Yamaguchi, Bō, and others), water service has been restored after repair of leaks.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Notice from Kosa Town Office Health Promotion Division. The Fitness Center（フィットネスセンター） will be closed for the time being. When it reopens...
[31 July 2026] Closure of Kosa Town Fitness Center（甲佐町フィットネスセンター）
[31 July 2026] Shelters opening under evacuation order
Because of the big earthquake, we issued an evacuation order for 町内全域. The shelters that are open are as follows. Open shelters...
[31 July 2026] For disaster victims visiting medical facilities
If you visit a medical facility and have lost your "My Number Insurance Card", "Certificate of Eligibility", "Public Coverage Handbook", or...
[31 July 2026] Cancellation of fiscal year 2026 paddy field site checks
Cancellation of fiscal year 2026 paddy field site checks. Paddy field crop checks scheduled for 3 to 12 August have been...
[31 July 2026] Facility closures and use restrictions
[31 July 2026] Online applications for disaster certificates from the Reiwa 8 Kumamoto Earthquake
We now take online applications for "disaster certificates". About your home affected by the Reiwa 8 Kumamoto Earthquake...
Facility closures and use restrictions Following the earthquake that occurred on 28 July, normal public use of the facilities below is suspended for now...
[4 August 2026] [Updated 8.4] Water tanks set up
From the Environmental Health Section. The town has set up water tanks for the water outage in 乙女地区. The place is...
[3 August 2026] Rental emergency housing (deemed temporary housing) for the Reiwa 8 Kumamoto earthquake...
Kumamoto Prefecture has rental housing for people living in towns and cities in Kumamoto who have had major damage to their homes from this disaster...
[4 August 2026] Help with bathing at Kashima Yumoto Suishu（嘉島湯元「水春」）
A message from the Planning Division（企画課）of Kosa town（甲佐町）office. From today, 4 August, Kashima Yumoto Suishu（嘉島湯元「水春」）is offering bathing help to people affected by the earthquake...
[4 August 2026] Hotel and other evacuation options for people affected by the 2026 Kumamoto earthquake（令和8年熊本地震）
As shelter stays get longer, we want to ease stress and help you feel safe. "Hotel..." options are being offered...
[4 August 2026] Temporary water supply in areas without water
A message from the Environment and Health Division（環境衛生課）of Kosa town（甲佐町）office about temporary water supply in areas without water. [When] 4 August (Tuesday) 19:00...
[4 August 2026] Disaster waste site opening (updated 4 August 2026)...
Disaster waste site opening (updated 4 August 2026). Disaster waste site for the 2026 Kumamoto earthquake（令和8年熊本地震）is now open...
[4 August 2026] [Alert again] Bad business tricks using the earthquake
A message from the Crisis Management and Disaster Prevention Division（危機管理防災課）and Welfare Division（福祉課）of Kosa town（甲佐町）office. Right now, in town, "After the Kumamoto earthquake（熊本地震）, roof tiles need fixing..." scams are happening...
[4 August 2026] Rental emergency housing for the 2026 Kumamoto earthquake（令和8年熊本地震）
The Welfare Division（福祉課）of Kosa town（甲佐町）office has news about rental emergency housing for the 2026 Kumamoto earthquake（令和8年熊本地震）. About rental emergency housing for the 2026 Kumamoto earthquake（令和8年熊本地震）...
[5 August 2026] (updated 8.5) Water cuts from the earthquake
Part of the water cut in some areas has been restored after leak repairs were completed in part of Funazu ward (Yamaguchi, Bō...) in 乙女地区
[July 30, 2026] Watch out for dishonest traders taking advantage of the disaster.
The Welfare Division（福祉課）is giving you information about dishonest traders taking advantage of the disaster. After natural disasters like earthquakes, housing...
Date 2026-08-05 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kosa.lg.jp/q/list/51.html
Disaster waste temporary storage site opens at former Shirohata Ground
A temporary storage site for disaster waste from the 2024 Kumamoto earthquake opens at the former Shirohata Ground (2100-2 Hayakawa, next to Yamaki Foods Kosa Plant). The site is open from July 30 to August 21. It is normally closed on weekends and holidays, but open on August 1, 2, 9, and 11. Hours are 9 am to 4 pm (closed noon to 1 pm; morning drop-off closes at 11:30 am).
What to doTake photos of damage before cleaning up. Sort waste into 8 types. Bring it to the temporary site yourself. You must show your driver's license when you arrive.
former Shirohata Ground
旧 白旗グラウンド
Open
Address: 2100-2 Hayakawa, next to Yamaki Foods Kosa Plant. Open July 30 to August 21 (closed weekends and holidays, except August 1, 2, 9, 11). Hours: 9 am to 4 pm (closed noon to 1 pm; morning drop-off closes at 11:30 am).
Affected districts
- 甲佐町Waste from outside Kosa Town is not accepted. You must show your driver's license when you arrive.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
The temporary collection site for disaster waste from the 2024 Kumamoto earthquake（令和8年熊本地震）will open as follows.
July 30, 2024 (Thursday) to August 21, 2024 (Wednesday)
Closed Saturdays, Sundays, and holidays, but open August 1 (Saturday) and August 2 (Sunday).
former Shirohata Grounds（旧 白旗グラウンド） (Hayakawa 2100-2), next to Yamaki Foods Kosa Factory（ヤマキフーズ甲佐工場）
Before you start cleaning up, take photos that show the damage clearly.
Accepted waste types are: 1 burnable waste, 2 glass, 3 metal, 4 wood chips, 5 large items, 6 appliances, 7 rubble and tiles, and 8 wall materials — 8 types total.
Sort the waste by type above and bring it in. Follow the directions of the staff and unload it yourself.
To stop waste from outside 甲佐町 entering, please show your driver's license at the collection site.
For refrigerators, remove all food and other items inside.
Use a blue sheet or similar cover during transport so the waste does not scatter.
Waste that cannot be brought in
Ordinary household waste — "burnable waste" and "recyclable waste" (empty cans, bottles, plastic bottles, etc.) — put these in the garbage station or recycling station on regular collection days.
Industrial waste (waste from business activities)
甲佐町 Environmental Health Division
The site is also open on August 9 (Sunday) and August 11 (Tuesday, Mountain Day). (Updated 8/4)
9 am – 4 pm (closed noon – 1 pm)
Morning drop-off closes at 11:30 am.
Date 2026-08-04 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13515.html
Support
Bath support for disaster victims at Kashima Yumoto Mizuharu
From August 4, bath support for disaster victims started at Kashima Yumoto Mizuharu（嘉島湯元「水春」）. The support is for people living in Kosa Town（甲佐町）who are staying in evacuation shelters or cannot use the bath at home.
What to doIf you meet the conditions, use Kashima Yumoto Mizuharu（嘉島湯元「水春」）during business hours, or call 070-4729-8480 for more information.
Kashima Yumoto Mizuharu (a bathhouse)
嘉島湯元「水春」
Open
Monday to Saturday: 9 a.m. to 1 a.m. / Sunday and holidays: 6 a.m. to 1 a.m.
Affected districts
- 甲佐町Support is for people living in cities and towns that meet the Disaster Relief Law standards.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
甲佐町 Planning Division tells you the following.
Starting today, August 4, bathing support for disaster victims will be provided at Kashima Yumoto Suishun — a bathhouse（嘉島湯元「水春」）.
You must live in a disaster relief law designated municipality (live in 甲佐町) AND meet one or both of these conditions:
1: You are staying in an evacuation shelter
2: You cannot use your home bath
Monday to Saturday: 9 a.m. to 1 a.m.
Sunday and public holidays: 6 a.m. to 1 a.m.
For more details, visit the official website of Kashima Yumoto Suishun — a bathhouse（嘉島湯元「水春」） or call the number below.
Date 2026-08-04 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13574.html
UrgentEvacuation
Information on evacuation to hotels and inns for disaster victims (accommodation costs covered by public funds in principle)
Disaster victims staying in shelters for a long time are being offered evacuation to hotels and inns secured by the national government and Kumamoto Prefecture. Accommodation costs are covered by public funds in principle, but food, accommodation tax, and hot spring tax are your own cost. This applies until the town's shelters close.
What to doFill in the application form from the QR code with the required information and submit it. If it is difficult to arrange transportation, please write your request in the special notes section of the application form.
As evacuation shelter life continues for a long time, we offer "hotel and inn evacuation" to reduce the burden on your body and mind, and to help you stay safe and comfortable.
People who have been affected by the disaster and want to evacuate to a hotel or inn.
Hotels and inns secured by the national government and Kumamoto Prefecture (depending on the situation, some may be outside the prefecture, or we may not be able to meet your preferences).
Lodging costs are covered by public funds in principle. Food, accommodation tax, and hot spring tax are at your own cost.
Except when hotels arrange shuttle buses, you must arrange your own transport to the hotel. If it is hard for you to arrange transport yourself, please write about this in the special notes section of the application form.
During the period until the town evacuation shelters close, and while each hotel can accept people (please note that depending on the situation, you may be moved to a different hotel).
Read and agree to the terms in this document. Then scan the QR code below, fill in the application form with the required information, and submit.
Important notes (please check before using).
① We do not guarantee normal hotel services. For example, you may have to change sheets yourself at regular intervals, and you must get your own food in principle.
② Transport costs around the hotel during your stay are at your own cost.
③ When you evacuate to a hotel or inn, please bring a mobile phone, radio, or other device that lets you gather information. Also, please check the town website and other places regularly for support information.
④ If your application contains false information or we judge it unsuitable in any way, we will take necessary steps, such as asking for full refund.
Date 2026-08-04 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13572.html
UrgentWater
Water trucks will give water daily from 7 PM to 8:30 PM in areas without water.
Water trucks will give water every day from 7 PM to 8:30 PM in areas without water in Kosa Town: Hoshinokawa Housing Estate（星の川団地）, Funatsu Ward（船津区）, Minamimika Ward（南三箇区）, and Nakayama Ward（中山区）. This will continue until water service is fixed. Water may run out early and we may stop early. At first, water may be dirty. Let it run until it is clear before you use it. Dirty water is not safe to drink.
What to doIf you live in these areas, go to get water between 7 PM and 8:30 PM every day. If the water is dirty at first, let it run until it is clear before you use it.
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Kosa Town Hall Environment and Health Section announces emergency water supply for areas without water.
August 4 (Tuesday) 7 pm to 8:30 pm
Water at the start may be cloudy. Let it run until the cloudiness is gone before using it. Do not drink cloudy water.
Supply may end early if water runs out before 8:30 pm.
Emergency water supply will continue every day from 7 pm to 8:30 pm until water service is restored. However, supply times may change or supply may stop depending on restoration progress and work schedule. Thank you for your understanding.
Date 2026-08-04 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13575.html
Watch out for dishonest traders after the disaster
In the town, dishonest traders have been found asking for unfair high prices, saying things like "Your roof tiles are damaged from the Kumamoto earthquake" and "We will put up a blue sheet". You need to be careful not to sign a contract right away with traders who visit suddenly, or let them climb on your roof.
What to doDo not sign a contract quickly with traders who visit suddenly. If you get a suspicious visit, talk to the police.
This is a notice from the Crisis Management and Disaster Prevention Division（危機管理防災課）and the Welfare Division（福祉課）of Kosa Town Office（甲佐町役場）.
Currently, cases are occurring in the town where traders say things like "the roof tiles are damaged by the Kumamoto earthquake" or "we will put up a blue sheet" and demand unfair high payments.
Please be very careful not to sign a contract on the spot with traders who visit without warning, or to let them climb on your roof.
If you have any concerns or receive a suspicious visit, please contact the police.
Date 2026-08-04 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13576.html
Evacuation
Evacuation guidance to hotels and inns for disaster survivors (accommodation fees covered by public funds as a rule)
The Welfare Division of Kosa Town Office is guiding disaster survivors in prolonged evacuation shelter situations to hotels and inns secured by the national government and Kumamoto Prefecture. Accommodation fees are covered by public funds as a rule, but meals, accommodation tax, and hot spring tax are your own cost. Hotels may be outside the prefecture, or we may not be able to meet your request.
What to doFill in the required information using the application form URL and apply. If it is difficult to arrange transport, please consult in the special notes section of the application form.
Notice from Kosa Town（甲佐町） Welfare Division.
As shelter life continues, we tell you about "hotel and inn shelter" to reduce the burden on your mind and body, and help you stay safe and calm.
Disaster victims who want to move to a hotel or inn.
Hotels and inns secured by the national government and Kumamoto Prefecture. (Depending on the situation, we may not be able to meet your wishes — for example, you may need to go to another prefecture.)
As a rule, the public sector pays the accommodation cost. You pay for meals, accommodation tax, and hot spring tax.
Except when the hotel arranges transport, you must get your own way to reach the hotel. If you have difficulty arranging your own transport, write about it in the "special notes" space on the application form.
You can stay until the town's shelter closes, or for as long as the hotel can take you (depending on the situation, you may move to a different hotel — please understand this in advance).
Understand and agree with the information in this notice. Then fill in the required information in the application form at the URL below and apply.
https://www.town.kosa.lg.jp/pub/253518_filelib_1bfa3a73e1e4228c9b2e63c11b9f87a1.jpg
Important notes (check these before you use the service):
1: The hotel does not promise the normal service of a hotel. For example, you may need to change your own sheets after a certain time, and you will usually buy your own food.
2: You pay for transport costs around the hotel where you stay.
3: When you move to a hotel or inn shelter, bring a mobile phone, radio, or other equipment that lets you get information. Also check the town website regularly for support information.
4: If your application has false information or is found to be unsuitable in any other way, we may ask you to repay all costs and take other necessary steps.
Date 2026-08-04 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13577.html
Shelters
Rental emergency temporary housing provided (renting private apartments)
Kumamoto Prefecture rents private apartments and provides them to people whose homes were damaged half or more in the 2024 Kumamoto earthquake and need to demolish them, or whose emergency repairs take more than one month. There are conditions like a rent limit. You must check details at the advice desk in Kosa Town Hall（甲佐町役場）.
What to doIf you want to move in, first go to the advice desk inside Kosa Town Hall（甲佐町役場）.
Kosa Town Hall
甲佐町役場
Open
The Welfare Department has an advice desk for rental emergency housing.
The Welfare Division at Kosa Town Office（甲佐町役場） is giving you information about temporary rental housing for the Reiwa 8 Kumamoto earthquake.
Because of the Reiwa 8 Kumamoto earthquake, Kumamoto Prefecture is running a project to provide temporary rental housing. Private rental homes are borrowed and given to people whose homes were badly damaged.
You can move in if your home was half-destroyed or worse, and you need to demolish it, or if you use the emergency repair program for your home and it is half-destroyed or worse and repairs are expected to take more than one month.
There is a limit on rent. First, please visit the consultation counter at the town office.
Date 2026-08-04 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13578.html
UrgentWater
Water supply tanks set up in Otome district due to water outage
Water supply tanks are set up at 4 locations in Otome district（乙女地区） because of the water outage. Repairs to the leak are being made. Normal water supply will restart in areas as they are fixed.
What to doBring a container to hold water when you come to get water.
Tsushida community centre（津志田公民館）
津志田公民館
Open
Square in front of Nakayama community centre（中山公民館前広場）
中山公民館前広場
Open
9 a.m. to 6 p.m.
Affected districts
- 乙女地区Water is cut off. Normal water supply will restart in areas as they are fixed.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
The environmental health section is telling you this.
The town has set up water tanks because of a water outage in 乙女地区.
Funatsu district river disaster prevention station（船津地区河川防災ステーション）
Tsushida community centre（津志田公民館）
Minami Sanka Shrine（南三箇神社）
When you come for water, please bring a container or something to put water in.
The town is finding and fixing the leak. Water will go back to normal in areas that are fixed. We are sorry for the trouble. Thank you for understanding and helping.
Plaza in front of Nakayama community centre（中山公民館前広場）
The 4 locations are as follows.
Date 2026-08-04 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13528.html
Support
Kosa Town News Extra Edition 1: Life recovery support for the 2024 Kumamoto earthquake
Kosa Town（甲佐町） has made a summary of support programmes for people affected by the 2024 Kumamoto earthquake to rebuild their lives. This special edition of the Kosa Town News（広報こうさ） will be sent to all homes through the local district leaders on Monday, August 3rd. You can also download the PDF file.
What to doDownload the PDF file or check the special edition that your local district leader will give you.
'Kosa Town News（広報こうさ）' Extra Issue 1 (2024 Kumamoto Earthquake Information)
The town has made a special edition of its bulletin called 「広報こうさ」号外 第1報 with information about support programmes to help people rebuild their lives after the 2024 Kumamoto earthquake. To tell everyone as quickly as possible so people can rebuild soon, we are putting off the normal August edition. On Monday, 3 August, we will deliver this special edition to all homes through local area leaders.
「広報こうさ」Special edition 1 — Download PDF file
「広報こうさ」Special edition 1 — All pages (PDF about 2 MB)
https://www.town.kosa.lg.jp/dl?q=253425_filelib_988c7b3e2eb73b4ee444aface249f33b.pdf
Date 2026-08-03 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13555.html
Support
Legal, human rights, administrative, and general advice services (September 7)
Kosa Town will hold legal, human rights, administrative, and general advice services at the Town Citizens Centre on Monday, September 7, 2026, from 9 a.m. to noon. A lawyer, human rights advocate, administrative consultant, and welfare and child welfare officers will be available. No advance booking is needed. Services are for town residents and workers.
What to doNo booking is needed. Come directly to the Kosa Town Citizens Centre（甲佐町町民センター）during the service hours.
Town Citizens Centre
町民センター
熊本県甲佐町糸田9-1
Open
Monday, September 7, 2026, 9 a.m. to noon. No advance booking needed. If infection cases rise, the service may change to phone advice instead.
Legal, human rights, administration, and concerns advice
The town runs legal, human rights, administration, and concerns advice once a month (usually the first Monday) to help people resolve worries and concerns in daily life. A lawyer, human rights advocate commissioners, administration consultants, and welfare and child welfare commissioners will answer questions.
Human rights advocate commissioner — A citizen expert appointed by the Justice Minister under the Human Rights Advocate Commissioner Law. They listen to human rights complaints and work to spread knowledge of human rights.
Administration consultant — A citizen expert appointed by the Prime Minister under the Administration Consultant Law. They listen to complaints about government and answer questions about how government works and what to do. They also give advice to fix problems and notify government agencies.
Welfare and child welfare commissioner — Appointed by the Minister of Health, Labour and Welfare under the Welfare Commissioner Law. They listen to people in the community and help them. They also work as child welfare commissioners and try to improve social welfare.
Legal, human rights, administration, and concerns advice : September 7, 2026 (Monday), 9 a.m. to noon
Advice place: Town Citizen Center（町民センター） (9-1 Itoda, Kosa Town, Kamimashiki District, Kumamoto Prefecture)
People who live or work in Kosa Town
No advance reservation is needed. Come directly during the advice time.
Advice is planned to be face-to-face. But if a new illness spreads a lot, advice may change from face-to-face to phone advice.
If advice changes, the town disaster radio will tell you the day before and on the day.
Kosa Town Office（甲佐町役場） Welfare Division（福祉課） Community Support Section（地域包括支援係）
Date 2026-08-03 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kosa.lg.jp/q/aview/101/13133.html
Support
Rental temporary housing applications begin
Kumamoto Prefecture is offering rental temporary housing using private rental homes for people in Kumamoto Prefecture (20 municipalities excluding Kumamoto city) who suffered serious damage to their homes in the earthquake. Kosa Town will start taking applications at the consultation booth in the Town Lifelong Learning Centre from Tuesday, August 4. To move in, you must meet requirements such as total or partial collapse of your home. The rent limit depends on the number of people in your household.
What to doIf your home was damaged, please first consult with the Kosa Town Welfare Division（甲佐町役場福祉課）or the consultation booth in the Town Lifelong Learning Centre（町生涯学習センター内相談ブース）. Hours: 9:00 a.m.–11:30 a.m., 1:30 p.m.–4:30 p.m.
consultation booth in the Gallery Mall inside the Town Lifelong Learning Centre (in the Town Hall)
町生涯学習センター(町役場内)ギャラリーモール内相談ブース
Open
Applications start from Tuesday, August 4. Hours: 9:00 a.m.–11:30 a.m., 1:30 p.m.–4:30 p.m. Closed Saturdays, Sundays, and holidays, but open on Saturday August 8, Sunday August 9, and Tuesday August 11 (national holiday).
Affected districts
- 熊本市を除く20市町村Municipalities in Kumamoto Prefecture where the Disaster Relief Act applies. Kumamoto city is excluded.
- 甲佐町Designated as a Disaster Relief Act municipality.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Kumamoto Prefecture is renting private rental homes and giving them to people living in cities and towns in Kumamoto Prefecture who suffered serious damage to their homes from this disaster.
You must find the property yourself.
When you submit your application, you must have already chosen a rental home.
There are requirements for who can apply and what the rent limit is. First, we will explain the system and the forms you need. Please ask at the consultation office or the Welfare Section.
For details about who can apply and how to apply, please check the Kumamoto Prefecture website link below.
About rental emergency housing for the 2024 Kumamoto earthquake
Requirements for living there (from Kumamoto Prefecture website)
You must meet all of requirements 1 to 4 below.
1 On the day of the disaster, you must have been living in 熊本県内の熊本市を除く20市町村 where the Disaster Relief Act applies. Kosa Town: the Disaster Relief Act applies.
2 Your home must meet one of these:
(1) Your home is completely destroyed, completely burnt, or washed away, and you have no place to live.
(2) Your home is partly destroyed (including medium or large partial damage), but cannot be lived in again, so you are pulling it down.
(3) Your home could be damaged by a second disaster, or water, electricity, gas, or roads are cut off, or you have an evacuation order because of landslides or other dangers. The city or town chief says you cannot live there for a long time.
(4) You are using the emergency home repair system under the Disaster Relief Act, your home is partly or completely destroyed, and repairs will take more than one month.
3 You have no other home to live in, and you cannot pay for a home yourself.
4 You are not using the rubble removal system under the Disaster Relief Act.
Rent limits for rental emergency housing (from Kumamoto Prefecture website)
Homes in Kumamoto Prefecture where the monthly rent is at or below:
(Usually: homes with rent above this are not allowed, and you cannot pay the extra yourself.)
Up to 130,000 yen a month
Children younger than school age are not counted as people living there. But if you have 2 or more children younger than school age, count each one as 0.5 people (round to nearest whole number).
Example: 1 child younger than school age = 0 people, 2 children = 1 person, 3 children = 2 people, 4 children = 2 people
There are other requirements about shared costs, gifts to the landlord, broker fees, and so on. Please check the prefecture website or call the Welfare Section.
You can live there for up to 2 years from moving in.
You must move out quickly after finding a permanent home or after water, electricity, gas, and other services are fixed.
If you use the emergency repair system too, you must do the repairs within 6 months of the day you asked for them.
Advice and applications: Please ask first.
We start advice and applications from Tuesday, 4 August.
Reception place: consultation booth in the Gallery Mall in the Town Lifelong Learning Center (in the Town Hall)（町生涯学習センター(町役場内)ギャラリーモール内相談ブース）
Reception hours: (Morning) 9:00 a.m. to 11:30 a.m.
(Afternoon) 1:30 p.m. to 4:30 p.m.
Closed on weekends and public holidays, but open on Saturday 8 August, Sunday 9 August, and Tuesday 11 August (public holiday).
Information for people whose homes were damaged by the 2024 Kumamoto Earthquake (PDF about 267KB)
1. Application form (Form No. 1) (EXCEL about 43KB)
2. Promise form (Form No. 2) (WORD about 16KB)
3. Agreement form (Form No. 3) (WORD about 17KB) or Promise form (Form No. 4) (WORD about 22KB)
4. Disaster damage certificate
→ You must give this if you meet requirement 2(1), (2), or (4) above.
5. Notice form (Form No. 5) (WORD about 29KB)
6. Approved copy of "public funds demolition application" or contract showing you are pulling down your home
→ You must give this if you meet requirement 2(2) above.
7. Approved home emergency repair application form under Disaster Relief Act
→ Give this if you need to.
8. Agreement form for changing contract (Form No. 6) (WORD about 23KB) and a copy of your own contract
9. Checklist (EXCEL about 18KB)
→ Check that you have given all the papers.
Kosa Town Hall Welfare Section
https://www.pref.kumamoto.jp/soshiki/27/275223.html (link to Kumamoto Prefecture website)
Date 2026-08-03 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13559.html
Reiwa 8 Kumamoto Earthquake: Kosa Town Emergency Information List (Page 2)
This is an emergency information list page for Kosa Town. It has links to many earthquake-related articles about evacuation orders, road closures, disaster certificates, town bus service restart, emergency housing repairs, and volunteer dispatch. Each article has detailed information.
What to doClick the title of the article you need to read the full details.
[July 29, 2026] Old House Meeting Place (「宿屋kugurido」・「trattoria San Vito」)...
Temporary closure of 「宿屋kugurido」 and 「trattoria San Vito」 On July 28, Reiwa 8, the 「Reiwa 8 Kumamoto Earthquake」 happened...
[July 29, 2026] COMMONIDOE temporary closure
Temporary closure of COMMONIDOE Due to damage from the 「Reiwa 8 Kumamoto Earthquake」 that happened on July 28, Reiwa 8...
[July 28, 2026] Car shelter places
Because of the big earthquake, we told all areas of the town to evacuate. Here are the places where you can sleep in your car...
[July 30, 2026] Road closure information as of July 30, Reiwa 8
Information about road closures from the Reiwa 8 Kumamoto Earthquake (as of July 30) As of Thursday, July 30, these roads are closed...
[July 30, 2026] About applying for a disaster certificate
We accept applications for a 「disaster certificate」 for damaged homes. On Tuesday, July 28, Reiwa 8, the Reiwa 8 Kumamoto Earthquake happened...
[July 30, 2026] Town bus booking service resumes
The town bus booking service we stopped because of the earthquake will restart on Friday, July 31, Reiwa 8, in some areas...
[July 31, 2026] 【Kumamoto Prefectural Credit Guarantee Association】 Emergency short-term fund for the Reiwa 8 Kumamoto Earthquake...
The Kumamoto Prefectural Credit Guarantee Association helps small and medium companies in the prefecture who were hurt by the Kumamoto Earthquake on July 28...
[July 31, 2026] 【Kumamoto Prefecture】 Help desk for small business owners about the Reiwa 8 Kumamoto Earthquake...
Kumamoto Prefecture has a help desk for small business owners who need money help or advice because of the Reiwa 8 Kumamoto Earthquake...
[July 31, 2026] 【Kosa Town Commerce and Industry Association】 Help for small and medium business owners from the Reiwa 8 Kumamoto Earthquake...
The Kosa Town Commerce and Industry Association helps small and medium business owners in town who were hurt by the Reiwa 8 Kumamoto Earthquake...
[August 1, 2026] About Kosa Town 「yanaba」
About when 「yanaba」 opens again The 「yanaba」 closed because of the Reiwa 8 Kumamoto Earthquake on July 28, Reiwa 8...
[August 3, 2026] 『Kosa Town Newsletter』 extra issue 1 (Reiwa 8 Kumamoto Earthquake information)
The town put together help programs for people hurt by the Reiwa 8 Kumamoto Earthquake to help them rebuild their lives...
Today we told you about the town bus booking service restarting, but new rocks fell on the town road called Sakayadani Road...
[July 30, 2026] Kamimashiki 5-Town Consumer Help Desk closes for a short time
News from the Kamimashiki 5-Town Consumer Help Desk: Because of the Reiwa 8 Kumamoto Earthquake, the Kamimashiki 5-Town Consumer Help Desk closes...
[July 30, 2026] Disaster volunteers (Kosa Town Social Welfare Council)
The Kosa Town Social Welfare Council sends volunteers to help clean up houses and fix broken roof tiles hurt by this earthquake...
[August 3, 2026] How to apply for emergency housing repairs in the Reiwa 8 Kumamoto Earthquake
「Emergency housing repair」 means: We help families whose homes were hurt in the disaster with the smallest repairs needed for daily life...
Date 2026-08-03 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kosa.lg.jp/q/list/51.html?pg=1
UrgentWater
Temporary water supply in areas without water
The Environmental Health Division is providing temporary water supply from 7 PM to 8:30 PM every day for residents in areas without water. The areas are: 星の川団地, 船津区, 南三箇区, 中山区, and 津志田区. This will continue every day until water service is restored, but times may change or it may stop depending on the situation.
What to doIf you live in one of these areas, come to get water between 7 PM and 8:30 PM every day. If the water coming out at first is cloudy, let it run until it becomes clear before you use it. Do not drink cloudy water.
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
The water at the start may be cloudy. Let it run until it is clear before using it. Do not drink cloudy water.
Supply may end earlier than the scheduled time if water runs out.
The Environmental Health Division announces temporary water supply for areas without water as follows.
Areas getting temporary water supply
星の川団地, 船津区, 南三箇区, 中山区, 津志田区
Temporary water supply is scheduled to run every day at the times above until water service is restored. However, times may change or supply may stop depending on repair progress and work schedule. Thank you for your understanding.
Temporary water supply time
Temporary water flow for water leak investigation (added 8/3)
As part of water leak investigations now underway, some areas may have temporary water flow during the day to help with the investigation.
This water flow is temporary and only for the investigation. It is not ongoing water supply.
Thank you for your understanding.
Date 2026-08-02 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13557.html
Kosa town's yanaba fishing spot opens again on August 2
Kosa town's yanaba fishing spot（甲佐町やな場）closed temporarily due to the 2024 Kumamoto earthquake. It will reopen on Sunday, August 2. Daytime hours are 11 am to 4 pm (last order 3 pm). Evening hours are 5 pm to 9 pm (last order 7 pm, reservation required).
What to doIf you want to use the evening service, please make a reservation by phone: 096-234-0125.
Kosa town yanaba fishing spot
甲佐町やな場
Open
Reopens on Sunday, August 2. Daytime: 11 am to 4 pm (last order 3 pm). Evening: 5 pm to 9 pm (last order 7 pm, reservation required). Closed every Tuesday.
Fish trap restaurant reopening
The restaurant was closed after the Kumamoto earthquake on 28 July 2026. It will reopen on 2 August 2026 (Sunday).
We look forward to your visit.
Changes to fish trap restaurant hours
From July 2026, the restaurant hours are as follows.
Lunch: 11 a.m. to 4 p.m. (last order 3 p.m.)
Evening: 5 p.m. to 9 p.m. (last order 7 p.m.)
Evening service requires a reservation. Please book in advance before visiting.
Questions about Kosa Town fish trap（甲佐町やな場）
Address: 19-1 Toyouchi, Kosa Town, Kami-Mashiki District, Kumamoto
Date 2026-08-01 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/10636.html
Kosa Town Fitness Center is closed until further notice
The Kosa Town Fitness Center（甲佐町フィットネスセンター） is closed until further notice due to the earthquake. An announcement will be made when it reopens.
Fitness Center
フィットネスセンター
Closed
Closed until further notice. An announcement will be made when it reopens.
This is an announcement from the Health Promotion Division（健康推進課） of Kosa Town Hall（甲佐町役場）.
The Fitness Center（フィットネスセンター） is closed until further notice.
An announcement will be made when it reopens.
Date 2026-08-01 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13554.html
Daily life
Public use of facilities stopped due to earthquake damage
Due to the earthquake on July 28, public use of Kumamoto Kosa General Athletic Park, Green Pal Kosa, Midorikawa Ground, Kosa Town Sports Centre, Asohara Athletic Park, Kawahira Campground, Lifelong Learning Centre Hall and other facilities, Miyauchi District Social Education Centre, and Miyauchi Disaster Prevention Centre is suspended until further notice.
What to doDo not use these facilities. If you have questions, contact the Social Education Division.
Kumamoto Kosa General Athletic Park
熊本甲佐総合運動公園
Closed
Public use suspended (until further notice)
Green Pal Kosa
グリーンパル甲佐
Closed
Public use suspended (until further notice)
Midorikawa Ground
緑川グラウンド
Closed
Public use suspended (until further notice)
Kosa Town Sports Centre
甲佐町スポーツセンター
Closed
Public use suspended (until further notice)
Asohara Athletic Park
麻生原運動公園
Closed
Public use suspended (until further notice)
Kawahira Campground
川平キャンプ場
Closed
Public use suspended (until further notice)
Lifelong Learning Centre Hall, Training Room, and Audiovisual Room
生涯学習センターホール・研修室・視聴覚室
Closed
Public use suspended (until further notice)
Miyauchi District Social Education Centre
宮内地区社会教育センター
熊本県甲佐町小鹿358
Closed
Public use suspended (until further notice)
Miyauchi Disaster Prevention Centre
宮内防災センター
Closed
Public use suspended (until further notice)
Due to the earthquake on July 28, public use of the following facilities is closed until further notice.
Kumamoto Kosa General Sports Park（熊本甲佐総合運動公園）
Midorigawa Grounds（緑川グラウンド）
Kosa Town Sports Centre（甲佐町スポーツセンター）
Asohara Sports Park（麻生原運動公園）
Kawahira Campsite（川平キャンプ場）
Lifelong Learning Centre Hall, Training Room, and Audiovisual Room（生涯学習センターホール・研修室・視聴覚室）
Miyauchi District Social Education Centre（宮内地区社会教育センター）
Miyauchi Disaster Prevention Centre（宮内防災センター）
We ask for your understanding and cooperation.
If you have questions, please contact the Social Education Division.
Date 2026-07-31 · Last confirmed 2026-08-06 09:30 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13553.html
Support
Disaster certificate online applications are now open.
If your home was damaged in the 2024 Kumamoto earthquake, you can apply for a disaster certificate online. However, certificates for damage to things other than your home must be applied for in person at the Kosa Town Hall temporary window.
What to doApply using the online form 'Reiwa 8 Kumamoto Earthquake Disaster Certificate Online Application'. If you need a damage certificate for non-home damage, visit the Kosa Town Hall（甲佐町役場） temporary window.
Kosa Town Hall（甲佐町役場） temporary window
甲佐町役場特設窓口
Open
Certificates for damage to things other than homes are processed here.
We now accept online applications for disaster certificates（り災証明書）.
We accept online electronic applications for disaster certificates（り災証明書）for your home affected by the 2024 Kumamoto earthquake.
Please submit your application using the online application form below.
▶ "2024 Kumamoto Earthquake Disaster Certificate Online Application"
This online application is for disaster certificate（り災証明書）applications only.
Applications for disaster damage certificates（被災証明書）for property other than homes require procedures at Kosa Town Hall special service window（甲佐町役場特設窓口）.
For applications at the Kosa Town Hall（甲佐町役場）special service window, see here.
Kosa Town（甲佐町） official website: 'Disaster Certificate Application Acceptance'
Kosa Town Hall（甲佐町役場）Tax Division, Assessment Section
Date 2026-07-31 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13547.html
Support
Kosa Town Chamber of Commerce opens help desk for small businesses
Kosa Town Chamber of Commerce has opened a special help desk for small and medium-sized businesses in town affected by the 2024 Kumamoto earthquake. They can help with management, cash flow, finance, and business operations. Businesses that want advice can contact Kosa Town Chamber of Commerce directly.
What to doIf you are a small or medium-sized business in town and want advice, call Kosa Town Chamber of Commerce（甲佐町商工会） at 096-234-0272.
Kosa Town Chamber of Commerce
甲佐町商工会
Open
Answers questions about management, cash flow, finance, and business operations. Address: 719-2 Toyouchi, Kosa Town. Phone: 096-234-0272
Affected districts
- 甲佐町Small and medium-sized businesses in this town can use this service
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Kosa Town Chamber of Commerce（甲佐町商工会） has opened a special advice desk for small and medium-sized businesses and sole proprietors in the town affected by the 2024 Kumamoto earthquake, as described below.
Contents of the special advice desk
Small and medium-sized businesses and sole proprietors in the town
・Various advice on management
・Advice on cash flow and financing
・General advice on business operations and activities
Kosa Town Chamber of Commerce（甲佐町商工会） (甲佐町 Toyouchi 719-2)
Date 2026-07-31 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13551.html
Kosa Town Fitness Center will close for a while
The Kosa Town Fitness Center will close for a while due to earthquake damage. When it will reopen is not yet decided. You will be told when it opens again.
Kosa Town Fitness Center
甲佐町フィットネスセンター
Closed
Closed for a while. When it will reopen is not yet decided.
The Health Promotion Division（健康推進課） of Kosa Town Office（甲佐町役場） is telling you this.
For a while, the Fitness Center will be closed.
When it reopens, we will tell you again.
Date 2026-07-31 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13541.html
UrgentEvacuation
Evacuation shelters are open due to evacuation order
A major earthquake has happened. An evacuation order has been issued for all of Kosa town. Five evacuation shelters in the town are now open. When you evacuate, bring food, bedding, and medicine. Move while it is still light outside.
What to doGet ready with food, bedding, and medicine. Go to the nearest evacuation shelter while it is still light outside.
Health and Welfare Centre（総合保健福祉センターあゆみ）
総合保健福祉センター
熊本県甲佐町豊内619
Open
Facility name: Health and Welfare Centre Ayumi（総合保健福祉センターあゆみ）
Agricultural Training Centre（甲佐町農業研修センターろくじ館）
農業研修センター
熊本県甲佐町豊内719-2
Open
Facility name: Kosa town Agricultural Training Centre Rokujikan（甲佐町農業研修センターろくじ館）
Shirohata Welfare Meeting Centre（白旗福祉ふれあいセンター）
白旗福祉ふれあいセンター
熊本県甲佐町白旗216-2
Open
Tatsuono Welfare Meeting Centre（竜野福祉ふれあいセンター）
竜野福祉ふれあいセンター
熊本県甲佐町上早川334
Open
Funatsu District River Disaster Prevention Station（船津地区河川防災ステーション）
船津地区河川防災ステーション
Open
Affected districts
- 町内全域Evacuation order issued for all of Kosa town（甲佐町全域）
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
A major earthquake has occurred. An evacuation order has been issued for 町内全域.
The evacuation shelters that are open are listed below.
General Health and Welfare Centre（総合保健福祉センター） Ayumi
Kosa Town（甲佐町） Agricultural Training Centre（農業研修センター） Rokujikan
Tatsuno Welfare Community Centre（竜野福祉ふれあいセンター）
Shirohata Welfare Community Centre（白旗福祉ふれあいセンター）
Funatsu District River Disaster Prevention Station（船津地区河川防災ステーション）
When evacuating, prepare food, bedding, and medicine. Evacuate while it is still light outside.
For people using the evacuation shelters
At the evacuation shelter, we ask everyone to follow the rules below so you can stay safely.
Please wash your hands and use disinfectant before eating and after using the toilet.
Please do not speak loudly.
Please help with regular ventilation to prevent infectious disease.
Pets are not allowed inside the facility (evacuation shelter).
If you are not feeling well, please tell a staff member without pushing yourself.
You are responsible for managing your own valuables.
If you have any other questions, please ask a staff member at the facility.
Kosa Town（甲佐町） Crisis Management and Disaster Prevention Division（危機管理防災課） Fire and Disaster Prevention Section（消防防災係）
Phone number: 096-234-1167
Date 2026-07-31 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13520.html
Support
People without health insurance cards can still go to the doctor
If you lost your My Number card, certificate of eligibility, public health handbook, or other documents during evacuation, you can still see a doctor at a medical facility. Just tell them your name, date of birth, contact information, and address. In emergencies, you can use any medical facility, not just those on the official list.
What to doGo to a medical facility and tell the staff your name, date of birth, contact information, and address. You can see a doctor even without your health insurance card.
For people affected by the disaster who need to see a doctor
If you lost your "My Number insurance card", "certificate of eligibility", "public aid handbook", or similar documents, or left them at home while evacuating, you can still see a doctor at a medical facility. Tell them you are eligible for the program, and give your name, date of birth, contact number, and address.
For emergency public aid medical care, you can also visit a medical facility that is not on the designated list.
Date 2026-07-31 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13545.html
Rice field checks planned for August 3–12 are cancelled due to earthquake
Rice field checks that were planned from August 3 to 12 have been cancelled because of the earthquake. Farmers who were asked to set up notices beforehand do not need to do so. Staff will do field checks later, but the date is not yet set.
What to doIf you are a farmer and your planting plans have changed, please contact the Agricultural Policy Division.
The rice field inspection planned for August 3–12 is cancelled because of the earthquake.
We asked farmers to put up signs before. You do not need to put them up.
We will send staff to check later, but the date is not decided yet. If you changed what you are planting, call the Farm Policy Section（農政課）.
Date 2026-07-31 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13552.html
Support
Upper Mashiki 5-town Consumer Life Advice Office closed temporarily (July 30 – August 9)
The Upper Mashiki 5-town Consumer Life Advice Office will close temporarily from July 30 (Thursday) to August 9 (Sunday) due to the effects of the 2024 Kumamoto earthquake. All consumer life advice services will stop, except for lawyer consultations that are already booked.
What to doIf you have urgent advice to give, please call the Consumer Hotline "188" (no area code needed).
Upper Mashiki 5-town Consumer Life Advice Office
上益城5町消費生活相談室
Closed
Closed temporarily from July 30 (Thursday) to August 9 (Sunday). All advice services stop, except for lawyer consultations already booked.
[Home] > [Emergency information] > Temporary closure of Upper Mashiki 5-Town Consumer Life Advice
Temporary closure of Upper Mashiki 5-Town Consumer Life Advice
News from Upper Mashiki 5-Town Consumer Life Advice Centre（上益城5町消費生活相談室）.
Because of the 2024 Kumamoto earthquake, we are temporarily closing Upper Mashiki 5-Town Consumer Life Advice Centre（上益城5町消費生活相談室）.
Except for lawyer consultations that are already booked, all consumer life advice will stop from 30 July to 9 August.
If you need help urgently, use the consumer hotline 「188」.
30 July (Thursday) to 9 August (Sunday)
Consumer hotline for urgent help
Phone number: 188 (no area code needed)
Date 2026-07-30 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13537.html
Support
Kosa Town Social Welfare Council is accepting requests to send disaster volunteers
Kosa Town Social Welfare Council（甲佐町社会福祉協議会） is accepting requests to send volunteers to clean up homes, move furniture, and remove items damaged by the earthquake. You can apply on weekdays from 8:30 a.m. to 4:00 p.m. (also on August 1 and 2) at the office or by phone (096-234-1192). Some jobs that involve danger cannot be done.
What to doIf you want volunteers sent or want to register as a volunteer, call Kosa Town Social Welfare Council（甲佐町社会福祉協議会）(phone: 096-234-1192) or go to the office in person.
Kosa Town Social Welfare Council
甲佐町社会福祉協議会
Open
Open weekdays 8:30 a.m. to 4:00 p.m. Also open August 1 (Saturday) and August 2 (Sunday). Phone: 096-234-1192
Kosa Town Social Welfare Council（甲佐町社会福祉協議会） is accepting requests for volunteer dispatch to help with cleaning up houses damaged in the earthquake, including cleaning up inside the house, cleaning up broken roof tiles, moving furniture, and removing debris.
Please note that some work cannot be done because it involves danger.
For volunteer dispatch requests or volunteer registration, please visit Kosa Town Social Welfare Council（甲佐町社会福祉協議会） or apply by phone.
Disaster Volunteer Dispatch (Kosa Town Social Welfare Council（甲佐町社会福祉協議会）)
Kosa Town Social Welfare Council（甲佐町社会福祉協議会） Phone 096-234-1192
Weekdays 8:30 a.m. to 4 p.m.
Applications are also accepted on August 1 (Saturday) and August 2 (Sunday).
Kosa Town Social Welfare Council（甲佐町社会福祉協議会） homepage "Disaster Volunteer Center" https://kosa-shakyo.or.jp/pages/50/ (external link)
Date 2026-07-30 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13538.html
Be careful of scams that use the disaster
After the earthquake, there have been problems with scams that use the disaster. These include fake repair companies, inspection scams, and people who buy precious metals at your door. It is important to talk with your family and others, and stay calm.
What to doIf you are worried or need help, call the Consumer Hotline 188 (no area code needed) as soon as you can.
Be careful of scams that use the disaster
The Welfare Division（福祉課） tells you about scams that take advantage of disasters.
After earthquakes and other natural disasters, scams appear. These are not just home repairs. There are also inspection scams and door-to-door buying of precious metals that use the disaster as an excuse. Stay calm. Talk to your family and others around you.
If you are worried or need help, call the Consumer Hotline: 188 (no area code) as soon as you can.
Phone number: 188 (no area code)
Date 2026-07-30 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13539.html
Support
We help with emergency repairs to damaged homes
Homes that have moderate damage from the 2024 Kumamoto earthquake and could get worse if left alone can get help. Support covers the cost of materials like blue sheets and sandbags, labour for repair work, and removing obstacles at the entrance and front of the home.
What to doFor details, contact the Construction Division（建設課）at Kosa Town Hall（甲佐町役場）.
Construction Division of Kosa Town Hall（甲佐町役場）
甲佐町役場建設課
Status unknown
Contact window for help with emergency home repairs.
Emergency repair support for homes
Support covers the cost of materials such as blue sheets and sandbags, and the cost of repair workers. We also help remove obstacles at the entrance and at the front of the home.
For more information, contact Construction Department at Kosa Town Hall（甲佐町役場）（甲佐町役場建設課）.
Homes damaged in the 2024 Kumamoto earthquake are eligible if they had about halfway damage and risk getting worse if left alone.
Date 2026-07-30 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13540.html
Daily life
Kosa Town Fitness Center is closed until further notice
According to the Health Promotion Division of Kosa Town Hall, the Kosa Town Fitness Center is closed until further notice. An announcement will be made when it reopens.
Kosa Town Fitness Center
甲佐町フィットネスセンター
Closed
Closed until further notice. An announcement will be made when it reopens.
This is an announcement from the Health Promotion Division（健康推進課） of Kosa Town Hall（甲佐町役場）.
The Fitness Center（フィットネスセンター） is closed until further notice.
We will make a new announcement when it reopens.
Date 2026-07-30 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13526.html
Evacuation
Some stops on the reserved town bus will stop running because of fallen rocks.
Fallen rocks have blocked the town road Sakatani line completely. The reserved town bus will stop running at some stops for now. The stops that will stop are: in front of Miyauchi District Social Education Center（宮内地区社会教育センター前）, Uchidashi（打出）, Nishihara（西原）, in front of Nishihara Community Center（西原公民館前）, in front of Kawahira Campground（川平キャンプ場前）, Hirose Honmura（広瀬本村）, and Shichirigi（七里木）. The 7 stops are affected. All other areas will run as planned from the next day.
What to doIf you were planning to use one of these 7 stops, please check that the bus has stopped running. We will tell you again when it is safe.
Miyauchi District Social Education Center（宮内地区社会教育センター）
宮内地区社会教育センター
熊本県甲佐町小鹿358
Closed
The stop in front of Miyauchi District Social Education Center（宮内地区社会教育センター前）will stop running for now.
Today we told you that the reserved-ticket town bus would start running again. But new falling rocks have come down on Town Road Sakaya Line（町道坂谷線）, and some sections are now completely closed.
Because of this, these stops will stop running for now: the stop at Miyauchi District Social Education Center（宮内地区社会教育センター）, Uchiide, Nishihara, the stop at Nishihara Community Center, the stop at Kawahira Campground, Hirose Honmura, and Shichirinoki.
We will tell you again when the bus can run again, after we check that it is safe. Other areas will start running again tomorrow as we planned.
Stops that will stop running
The stop at Miyauchi District Social Education Center（宮内地区社会教育センター）, Uchiide, Nishihara, the stop at Nishihara Community Center, the stop at Kawahira Campground, Hirose Honmura, and Shichirinoki.
Date 2026-07-30 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13536.html
Support
How to Get a Disaster Certificate and Record Damage with Photos
This is a notice from the Tax Division of Kosa Town Hall（甲佐町役場税務課）. You need a 'disaster certificate' (り災証明書) to receive support under the Disaster Relief Act and other programs. Before you clean up your home or property, you must take photos to record the damage.
What to doBefore you clean up your damaged home or property, take photos of the damage. Then apply to get a disaster certificate（り災証明書）.
This is a notice from the Tax Division of Kosa Town Hall（甲佐町役場税務課）.
To receive disaster support under the Disaster Relief Act（災害救助法）and other programs, you need a disaster certificate（り災証明書）. It is also very important to take photos of the damage to your home or property before you clean or clear anything away.
Date 2026-07-29 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13524.html
UrgentEvacuation
Emergency Earthquake Alert: Major Earthquake Has Occurred
Emergency information from Kosa Town（甲佐町）. A major earthquake has occurred. Please protect yourself immediately.
What to doThis is a major earthquake. Take action now to protect yourself.
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Emergency earthquake alert. This is a major earthquake. This is a major earthquake.
This is emergency information from Kosa Town（甲佐町）.
Date 2026-07-29 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kosa.lg.jp/q/aview/51/13525.html
Support
Legal, human rights, administration, and general concerns consultation on August 3
Kosa Town will hold a consultation meeting on Monday, August 3, 2026, from 9:00 a.m. to 12:00 noon at the Town Citizens Center（町民センター）. Lawyers, human rights advocates, administration consultants, and welfare officers will be available. No advance booking is needed; you can come directly during the event. If infection risk changes the format, the town will announce it by disaster radio the day before and on the day itself.
What to doNo advance booking needed. Come directly to Kosa Town Citizens Center（甲佐町町民センター） on Monday, August 3 between 9:00 a.m. and 12:00 noon.
Town Citizens Center
町民センター
熊本県甲佐町糸田9-1
Open
August 3, 2026 (Monday) 9:00 a.m. to 12:00 noon. No advance booking required. May change to phone consultation depending on infection situation.
Legal, human rights, administration, and general concerns consultation
The town holds legal, human rights, administration, and general concerns consultations once a month (usually on the first Monday) to help residents solve worries and problems in their daily lives. Lawyers, human rights advocates, administration consultants, and welfare officers and child welfare officers handle the consultations.
Human rights advocates are private experts appointed by the Minister of Justice under the Human Rights Advocates Law. They receive human rights consultations and work to spread awareness of human rights.
Administration consultants are private experts appointed by the Minister of Internal Affairs and Communications under the Administrative Consultation Law. They receive consultations about complaints against the administration and questions about government systems and procedures. They give advice to solve problems and notify relevant government agencies.
Welfare officers and child welfare officers are appointed by the Minister of Health, Labour and Welfare under the Welfare Officers Law. They listen to residents' concerns from their perspective, provide necessary help, and work to improve social welfare. They also serve as child welfare officers.
Legal, human rights, administration, and general concerns consultation: Monday, August 3, 2026, 9:00 a.m. to 12:00 noon
Consultation venue: Town Citizens Center（町民センター） (9-1 Oaza Itoda, Kosa, Kamimashiki District, Kumamoto Prefecture)
Town residents and workers
No advance booking is needed. Come directly during the consultation hours.
Consultations are planned to be held in person. However, if a new infectious disease spreads, the town may change from face-to-face to phone consultations.
If the town changes the consultation format, it will announce this on the disaster radio the day before and on the day of the event.
Kosa Town Hall（甲佐町役場） Welfare Division, Community Support Section
Phone number: 096-234-1114
Date 2026-07-13 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kosa.lg.jp/q/aview/101/13132.html
Daily life
How to sort, put out, and recycle garbage (2026)
Kosa Town has made a 2026 garbage sorting and recycling calendar. From July 2026, plastic collection will move from recycling stations to garbage stations. On Sunday, December 13, 2026, there will be a special collection for garbage that is not normally collected.
What to doCheck the 2026 calendar and sorting guide. Follow the correct sorting and disposal methods when you put out garbage.
Kosa Town General Sports Park heliport (beside the ground golf course)
甲佐町総合運動公園ヘリポート(グランドゴルフ横)
Open
Sunday, December 13, 2026, 8:30 a.m. to 11:00 a.m. No drop-off outside these dates and times. Business waste not accepted.
Environmental Hygiene Division (Town Water Management Center)
環境衛生課(町水道管理センター)
Status unknown
Distributes the 2026 garbage sorting and disposal calendar and booklets on how to sort and put out household garbage and recyclables.
Resident Life Division counter (Kosa Town office)
住民生活課窓口(甲佐町役場)
Status unknown
Distributes the 2026 garbage sorting and disposal calendar and booklets on how to sort and put out household garbage and recyclables.
2026 garbage sorting, disposal, and recycling calendar
Kosa Town has made a 2026 revised garbage sorting, disposal, and recycling calendar.
● Collection at garbage stations — burnable garbage and plastic waste collection (starts July 2026)
● Collection at recycling stations — recyclable materials and bulky waste collection
Please follow the garbage sorting and disposal rules when using these stations.
2026 revised garbage sorting and disposal calendar (PDF about 3MB)
https://www.town.kosa.lg.jp/dl?q=249296_filelib_bb8ec61614ac7f5260c2a95e73001e48.pdf
Details about garbage sorting and disposal
Check the sorting table below for detailed methods of separating burnable garbage and recyclable materials.
Sorting table (PDF about 977KB)
https://www.town.kosa.lg.jp/dl?q=169106_filelib_b905f24eb101cdf86aada67e6e48efbd.pdf
Garbage that cannot be collected (PDF about 354KB)
https://www.town.kosa.lg.jp/dl?q=171535_filelib_77d9ca46d8555a20e25ea6518ce2d308.pdf
Important notes (PDF about 126KB)
https://www.town.kosa.lg.jp/dl?q=171536_filelib_7619b4a9a05777c0409b723c0b252374.pdf
The 2026 revised garbage sorting and disposal calendar and the booklet "How to sort and dispose of household garbage and recyclable materials" are available at the Environmental Health Division（町水道管理センター）or the Residents' Life Division window at Kosa Town Hall（甲佐町役場）.
About plastic waste collection at garbage stations (starts July 2026)
To make things easier for residents and promote plastic recycling, Kosa Town will move plastic waste collection from recycling stations to garbage stations starting July 2026. Please follow the rules and use the garbage stations properly.
In July and August, you can still bring plastic waste to recycling stations.
See the link below for how to dispose of and sort plastic waste.
About plastic recycling (separate collection)
https://www.town.kosa.lg.jp/q/aview/182/11772.html
About plastic waste collection at garbage stations (PDF about 603KB)
https://www.town.kosa.lg.jp/dl?q=249297_filelib_6f8dacf2584d89ffabdd5fee9b6ffb64.pdf
Promoting recycling of paper products (paper packaging)
Kosa Town handles paper products (paper packaging) as recyclable materials and collects them separately at recycling stations. However, many paper products (paper packaging) are still being thrown away as burnable garbage. Please help by choosing to recycle.
Burnable garbage ⇒ Recycling
Please recycle paper products (paper packaging)!
https://www.town.kosa.lg.jp/q/aview/182/11806.html
Collection of garbage not normally collected
◎ Garbage you can bring (from households only)
Tires, motorcycles, boilers, batteries, bathtubs, solar water heaters, vinyl pipes, plastic corrugated sheets, paper sliding doors, glass doors, aluminum window frames, four types of household electrical appliances, and so on
Fees for disposal and transport costs for appliances are the responsibility of the individual. Please bring the payment on the day.
● Garbage you cannot bring
Paint cans and oil cans with contents remaining, propane gas cylinders, pesticides, fire extinguishers, computers, printers, items containing mercury, items containing asbestos, and so on
Please ask where you bought the item about how to dispose of it.
Sunday, December 13, 2026, from 8:30 a.m. to 11:00 a.m.
No deliveries outside these dates and times are allowed.
Business waste cannot be brought in.
Kosa Town General Sports Park Helipad (by the ground golf course)（甲佐町総合運動公園ヘリポート(グランドゴルフ横)）
Kosa Town Hall Environmental Health Division Environmental Health Section
Date 2026-06-12 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kosa.lg.jp/q/aview/102/10800.html
美里町
UrgentWater
Water outages and water supply information due to earthquake (updated July 30)
Water outages have occurred due to the earthquake. Each municipal office distributes bottled drinking water and supplies water for daily use. Water tanks can be used freely without staff (bring your own container).
What to doBring a container and get water at each municipal office or at a designated water supply location.
Misato Town Hall Central Building（美里町役場 中央庁舎）
〈美里町役場 中央庁舎〉
Open
Bottled drinking water and water for daily use available. Bring your own container.
Town Sports Complex parking lot（町営球技場駐車場）
町営球技場駐車場
Open
Water tank installed. Unattended water supply, bring your own container. From 8:00 a.m.
Nishiyama Community Centre（西山公民館）
西山公民館
Open
Water tank installed. Unattended water supply, bring your own container. From 8:00 a.m.
Fire prevention water tank in Shimnakagoori Takagi district village area（下中郡高木地区集落内防火水槽）
下中郡高木地区集落内防火水槽
Open
Water tank installed. Unattended water supply, bring your own container. From 8:00 a.m.
Affected districts
- 中なか / naka
- 中郡なかごおり / nakagoori
- 馬場ばば / baba
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Town offices hand out drinking water in bottles.
For daily water use, get water from town offices. Bring your own container.
You can get water free from the water tank we have set up.
No one will be there to help. We ask for your help.
・town sports ground car park（町営球技場駐車場）
・Nishiyama（西山） community centre（西山公民館）
・Shimo-naka-goori（下中郡） Takagi（高木） district fire water tank（下中郡高木地区集落内防火水槽）
Water outage and water supply information after the earthquake (updated 4 August)
After the town water pipes in Toyou district are fixed, water is now at 3 places in naka（中） central district.
Date 2026-08-04 · Last confirmed 2026-08-06 09:30 JST · Source URL https://www.town.kumamoto-misato.lg.jp/kurashi_tetsuzuki/jogesuido/3904.html
Shelters
We are helping people move into emergency temporary housing.
For people whose homes were completely destroyed or demolished in the 2024 Kumamoto earthquake, the town will help you move into a construction-type temporary house that we built, or into a private rental home. The construction-type temporary houses are still being built. If you want a private rental home, you must talk to the town first.
What to doIf you want to move into a private rental home, talk to Misato Town Hall Toyou Branch Office first. Phone: 0964-47-1116.
Affected districts
- 中なか / naka
- 三和みつわ / mitsuwa
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
For people who lost their homes because of complete destruction, we provide housing support until you can rebuild your life. You can move into a temporary house that the town built, or into a private rental home.
1. Your home is completely destroyed and you cannot pay for emergency repairs yourself.
2. Your home may be damaged by a second disaster.
3. Your home is "half-destroyed" (naka（中） size or larger) but cannot be used as a home, so you must tear it down.
※ If you want a private rental home, talk to the town first.
※ The construction-type emergency temporary houses are still being built.
〈Misato Town Hall Toyou Branch Office（美里町役場砥用庁舎）〉
Phone: 0964-47-1116 (direct line)
Date 2026-08-04 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kumamoto-misato.lg.jp/soshiki/fukushi/3917.html
Evacuation
Hotel and inn shelter for disaster victims is available
We are offering shelter in hotels and inns that have been secured by the national and Kumamoto prefectural governments for disaster victims whose time in shelters is becoming long. Accommodation fees are paid by public funds in principle, but food, accommodation tax, and hot spring tax are your own expense. Applications are accepted through an online form. If using the form is difficult, you can consult with the Welfare Division.
What to doIf you want to use a hotel or inn shelter, fill in the required information in the application form and apply. If using the form is difficult, consult with the Welfare Division.
We provide accommodation in hotels and inns for disaster victims who want to use this shelter service.
As shelter life continues, we offer "hotel and inn shelter" so you can reduce stress on your body and mind and stay with peace of mind.
Shelter information leaflet (PDF file: 643.1KB)
https://www.town.kumamoto-misato.lg.jp/material/files/group/13/pdf2.pdf
Disaster victims who want to use hotel or inn shelter
Hotels and inns secured by the national and Kumamoto prefectural governments
Accommodation fees are paid by public funds in principle. Food, accommodation tax, and hot spring tax are your own expense.
Fill in the required information in the application form below and apply.
Application form (external link)
https://logoform.jp/form/x4b6/1728328
If applying by form is difficult, please contact the Welfare Division.
Things to note when using
This does not guarantee the service of a normal accommodation facility. For example, you will change bed linens yourself at regular times, and you normally arrange and buy your own meals.
Travel costs around the hotel area during your stay are your own expense.
When using hotel shelter, please bring devices like mobile phones or radios so you can get information. Also, please check the town website regularly for support information.
If your application has false information or is found to be unsuitable, we will take necessary steps such as asking you to repay the amount.
Operations may change due to talks with related organizations in the future.
Misato Town Office Toyou Branch（美里町役場 砥用庁舎）
Phone: 0964-47-1116 (direct)
Date 2026-08-04 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kumamoto-misato.lg.jp/soshiki/fukushi/3919.html
Support
Emergency housing repair program under disaster relief law is running
For homes with moderate damage or worse from the 2024 Kumamoto earthquake, the town will pay repair costs directly to contractors to prevent damage spread from roof and wall damage. The limit is 56,400 yen per household (including tax). Do not pay the contractor yourself — you will lose this benefit. Contact the Welfare Division before you apply.
What to doIf your home is damaged, take photos of the damage. Then bring the required documents to Miri Town Hall Welfare Division (phone 0964-47-1116, open 8:30 a.m. to 5:15 p.m.) and apply as soon as you can.
Miri Town Hall Welfare Division, Disability and Living Support Section
美里町役場 福祉課 障がい・生活支援係
Open
Open 8:30 a.m. to 5:15 p.m. Phone 0964-47-1116
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We offer our sincere condolences to all those affected by the 2024 Kumamoto earthquake.
For earthquake damage in ima（今） and other areas, the town will carry out emergency housing repairs under the disaster relief law.
· What emergency housing repair means
When a home's roof or walls are damaged by earthquake, water can get inside and cause more damage. Under the disaster relief law, the town will do quick repairs such as putting up blue sheets to stop the damage from getting worse.
You choose the contractor. The town asks them to do the work and pays them directly.
Do not pay the contractor yourself. If you do, you cannot use this program. Always ask us first.
You must take photos of the damage. Please do this before you apply.
For people affected by the 2024 Kumamoto earthquake (Word file: 10.8 MB)
https://www.town.kumamoto-misato.lg.jp/material/files/group/13/reiwahatinennkumamotojisinnhisaisyanominasamahe.docx
For people affected by the 2024 Kumamoto earthquake (PDF file: 684.6 KB)
https://www.town.kumamoto-misato.lg.jp/material/files/group/13/reiwahatinennkumamotojisinnhisaisyanominasamahe.docx
Beware of dishonest repair contractors taking advantage of the disaster (Word file: 1014.6 KB)
https://www.town.kumamoto-misato.lg.jp/material/files/group/13/akutoku.docx
Beware of dishonest repair contractors taking advantage of the disaster (PDF file: 582.4 KB)
https://www.town.kumamoto-misato.lg.jp/material/files/group/13/akutoku.docx
You can use this program if you meet all of these:
Your home has moderate damage or worse from the earthquake.
We will check the photos of your home to decide if it qualifies.
Your roof or walls are damaged in a way that lets water in, and if you do nothing, your home will get worse damage.
Only homes count. Storerooms, garages, parking sheds, and the like do not.
Only homes count. Storerooms, garages, parking sheds, and the like do not.
Up to 56,400 yen per household (including tax).
If the cost goes over this limit, you pay the extra yourself.
If two or more families live in the same home, normally each family gets the same limit.
If each family is registered as a resident and gets its own disaster certificate, each family gets the limit separately.
· Papers you need when you apply
1. Application form for emergency repair to stop home damage (Form 1)
2. Damage report (Form 1-2)
You must send photos showing the damage.
Ask the contractor for an estimate and bring it with you.
If you do not know a contractor, ask the Welfare Division.
Application forms (Word file: 58.2 KB)
https://www.town.kumamoto-misato.lg.jp/material/files/group/13/sinseiyousiki.docx
Application forms (PDF file: 195.5 KB)
https://www.town.kumamoto-misato.lg.jp/material/files/group/13/sinseiyousiki.docx
1. You take your papers to the Welfare Division office.
2. The town asks the contractor to do the work and tells you about it.
3. The contractor does the work.
4. After the work is done, the contractor tells the town.
5. The town pays the contractor.
The town pays the contractor directly.
If the cost is over 56,400 yen per household, you pay the extra.
Emergency repair procedure and steps (Word file: 60.8 KB)
https://www.town.kumamoto-misato.lg.jp/material/files/group/13/kinnkyuunosyuurinotetudukioyobinagare.docx
Emergency repair procedure and steps (PDF file: 95.4 KB)
https://www.town.kumamoto-misato.lg.jp/material/files/group/13/kinnkyuunosyuurinotetudukioyobinagare.docx
· For contractors doing emergency home repairs
After we get an application from a homeowner, we will send the contractor a work order (Form 3), work completion report (Form 5-1), before-and-after photos (Form 5-2), and a bill for the emergency repair.
Please send the work completion report and bill right away after the work is done.
For repair contractors (Word file: 35.4 KB)
https://www.town.kumamoto-misato.lg.jp/material/files/group/13/syuurigyousya.docx
For repair contractors (PDF file: 330.2 KB)
https://www.town.kumamoto-misato.lg.jp/material/files/group/13/syuurigyousya.docx
Miri Town Hall Welfare Division, Disability and Living Support Section（美里町役場 福祉課 障がい・生活支援係）
Open 8:30 a.m. to 5:15 p.m.
If your home is damaged and water can get in and make it worse, please call us as soon as you can.
Date 2026-08-04 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kumamoto-misato.lg.jp/soshiki/fukushi/3914.html
UrgentSupport
We are giving out food and supplies
Because of the disaster, we are giving out food, drinking water (in bottles), and other supplies. The types and amounts change each day. For drinking water, one household gets about one box per distribution.
What to doCome pick up your supplies during distribution times (8:30 AM to 5:15 PM).
About food and supply distribution
Food — the types and amounts change day by day.
Drinking water (bottled water) — about one box per household per distribution
Date 2026-08-04 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kumamoto-misato.lg.jp/kurashi_tetsuzuki/anzen_anshin/3/3906.html
Support
Blue sheets and sandbags available
Blue sheets and sandbags are being given to homes damaged by the earthquake. Each home can get up to 2 blue sheets and up to 20 sandbags. Both are in stock (as of 4 August).
What to doGo to the pickup window during distribution hours (8:30 to 17:15) and pick up a blue sheet or sandbag.
About the distribution of blue tarps and sandbags
【Sandbags】 Up to 20 per household
【Blue tarps】 Up to 2 per household
Date 2026-08-04 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kumamoto-misato.lg.jp/kurashi_tetsuzuki/anzen_anshin/3/3905.html
Support
Disaster certificate applications open after the July 2026 Kumamoto earthquake
People affected by the Kumamoto earthquake on 28 July 2026 can apply for disaster certificates from 31 July 2026. Disaster certificates prove the level of damage to houses and are issued after inspection. Block walls, businesses and other structures get disaster notification certificates instead. Take many photos of the damage before you apply.
What to doTake photos of the damage. Then apply at the Misato Town Hall Central Building General Affairs Division（美里町役場中央庁舎総務課）or the Togo Branch Beautiful Sato Revitalization Division（美里町役場砥用庁舎美しい里創生課）. Open weekdays 8:30–17:15. Some weekends also open.
Misato Town Hall Central Building General Affairs Division
美里町役場中央庁舎総務課
Open
Applications for disaster certificates and disaster notification certificates. Phone: 0964-46-2111. Weekdays 8:30–17:15. Also open 1–2 August and 8–9 August.
Misato Town Hall Togo Branch Beautiful Sato Revitalization Division
美里町役場砥用庁舎美しい里創生課
Open
Applications for disaster certificates and disaster notification certificates. Phone: 0964-47-1111. Weekdays 8:30–17:15. Also open 1–2 August and 8–9 August.
Applications begin on Friday, 31 July 2026.
The application places and method are as follows.
First, take many photos that show the damage clearly. These photos may help with damage assessment.
Photos of damage areas (showing the size and level of damage)
Damage to things other than houses (block walls, fences, carports, businesses, shops, etc.) is covered by disaster notification certificates instead.
Photos taken before repair can be used for other purposes too. Take many photos before repair, even if you do not apply.
Misato Town Hall Central Building General Affairs Division（美里町役場中央庁舎総務課） (disaster certificate, disaster notification certificate)
Misato Town Hall Togo Branch Beautiful Sato Revitalization Division（美里町役場砥用庁舎美しい里創生課） (disaster certificate, disaster notification certificate)
Office hours are 8:30–17:15 on weekdays.
For disaster notification certificates, you must attach photos showing the damage.
Application form: Disaster certificate
Application form: Disaster notification certificate
What is a disaster certificate?
Large partial destruction
Medium partial destruction
Not quite half-destroyed (partial damage)
Flooding above floor level
Flooding below floor level
Flooding above and below floor level applies only to water damage.
What is a disaster notification certificate?
It proves that you reported damage to property from a natural disaster, based on photos or other evidence. The office does not inspect damage or judge how bad it is, so it can be issued right away.
Form: Disaster Certificate Application (PDF file: 91.1 KB)
https://www.town.kumamoto-misato.lg.jp/material/files/group/1/risaisyoumeisinnseisyo.pdf
Form: Disaster Certificate Application (example) (PDF file: 195.6 KB)
https://www.town.kumamoto-misato.lg.jp/material/files/group/1/risaisyoumeikisairei.pdf
Form: Disaster Certificate Application (PDF file: 43.6 KB)
https://www.town.kumamoto-misato.lg.jp/material/files/group/1/hisaisinnsei.pdf
Form: Disaster Certificate Application (example) (PDF file: 112.7 KB)
https://www.town.kumamoto-misato.lg.jp/material/files/group/1/hisaikisairei.pdf
Form: Disaster Notification Certificate Request (Word file: 20.7 KB)
https://www.town.kumamoto-misato.lg.jp/material/files/group/1/risaitodokede.docx
It proves the level of damage to your house from earthquakes, storms, floods or other disasters. It is issued after the office inspects the damage.
Disaster certificates for damage from the July 2026 Kumamoto earthquake
People affected by the Kumamoto earthquake on 28 July 2026 can apply for a disaster certificate.
Apply in person at the office
Come to one of the application places below and apply.
The office will ask you about the damage when you apply, so please bring someone who knows the details of the damage.
The office is open for applications on Saturday 1 August and Sunday 2 August, and Saturday 8 August and Sunday 9 August.
Date 2026-08-03 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kumamoto-misato.lg.jp/town_news/3352.html
Support
Donation collection for the 2024 Kumamoto earthquake (Misato Town)
Misato Town has started accepting donations to support people affected by the earthquake on July 28, 2024. The collection period is from August 3 to December 28, 2024. Donations are accepted by bank transfer, in person at the town office, or by registered mail. Donations qualify for tax deduction (individuals) or loss deduction (companies).
What to doSend your donation by bank transfer, in person at the town office, or by registered mail.
Misato Town Office Central Building Accounting Division
美里町役場 中央庁舎 会計課
Open
Reception hours: 8:30 am to 5:00 pm on weekdays
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Disaster donation collection
Misato Town has opened a donation account to support people affected by the earthquake that occurred on July 28, 2024. We ask for your warm support for Misato Town.
The donation collection period is from August 3 to December 28, 2024.
Bank: Kumamoto Uki Agricultural Cooperative Shimohigashi Branch
Account type: Regular savings account
Account holder: 2024 Kumamoto Earthquake Donation (Misato Town) Misato Town Mayor Yasuhiro Ueda
Misato Town Mayor Ueda Yasuhiro
Note: Bank transfer fees are the responsibility of the sender. Check the fee amount at your bank.
Note: Be careful of donation fraud (check the account number and holder name carefully before transferring).
For in-person delivery at the town office
Reception counter: Misato Town Office Central Building Accounting Division（美里町役場 中央庁舎 会計課）
Reception hours: 8:30 am to 5:00 pm on weekdays
Address: 1100 baba（馬場）, Misato Town, Shimomashiki District, Kumamoto Prefecture, Misato Town Office Accounting Division
Note: We are currently applying for a waiver of postal and registered mail fees at naka（中）. Therefore postal charges may apply. Please understand this in advance.
Tax benefits for disaster donations
Tax deduction (individuals) and loss deduction (companies)
Donations qualify for tax deduction (individuals) or loss deduction (companies).
For questions about how to claim the deduction or the deduction amount, contact your local tax office.
National Tax Agency FAQ page on tax treatment of donations
https://www.nta.go.jp/taxes/shiraberu/saigai/h30/0018008-048/index.htm
We issue receipts for cash delivered in person or sent by registered mail.
For donations transferred to the donation account by bank, the bank's transfer receipt serves as the town's receipt (you can use this and a copy of this page to claim tax deduction or loss deduction).
If you transferred money and want a receipt sent to you, please contact us by one of the following methods.
Please contact us using the receipt issuance request form.
Fill in the receipt issuance request form with the required information and send it by fax (0964-46-3510) or email (kaikei@town.kumamoto-misato.lg.jp) to the Accounting Division.
Receipt issuance request form (Word file: 42.5 KB)
https://www.town.kumamoto-misato.lg.jp/material/files/group/8/20260728.doc
One receipt is issued per transfer. We cannot issue separate receipts, so please understand this.
Account holder name (kana): Reiwa 8 Nen Kumamoto Jishin Gienkiin (Misato Machi)
Date 2026-08-03 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kumamoto-misato.lg.jp/soshiki/kaike/1/4/3908.html
Daily life
Temporary disaster waste facility opens: earthquake waste accepted from 31 July 1 PM
A temporary facility for earthquake waste from 28 July will open at Misato Town Agricultural and Mountain Village Plaza (Sakanuki). It accepts waste from 31 July (Friday) 1 PM to 30 August (Sunday), closed Mondays only. Hours: 9 AM–11:30 AM, 1 PM–3:30 PM. Waste must be sorted by type. Household waste, industrial waste, and waste from outside Misato Town are not accepted.
What to doSort disaster waste by type and bring it to the temporary facility at Misato Town Agricultural and Mountain Village Plaza during reception hours.
Misato Town Agricultural and Mountain Village Plaza
美里町農山村広場
Open
Open 31 July (Friday) to 30 August (Sunday), closed Mondays only (open Tuesday to Sunday including holidays). Reception hours: 9 AM–11:30 AM, 1 PM–3:30 PM (no intake 12 PM–1 PM). Waste must be sorted before dropping off.
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Opening of temporary disaster waste facility
For disaster waste from the 28 July earthquake, a temporary facility opens and begins accepting waste from 1 PM on 31 July (Friday).
Temporary facility details
Location: Misato Town Agricultural and Mountain Village Plaza（美里町農山村広場） (759 Misato Town sakanuki（坂貫）)
Open from 31 July (Friday) to 30 August (Sunday)
Includes holidays: Tuesday to Sunday (closed Mondays only)
No intake from 12 PM to 1 PM.
2 Burnable waste, tatami mats, and similar items
5 Slate and similar materials
6 Glass and ceramic waste
9 Rubble and similar materials
Sort waste by the above types when bringing it in.
For details on each type, see the flyer below.
Waste that is not accepted
1 Household waste (food scraps, nappies, etc.)
Put these out on the normal waste collection day at your waste station.
3 Waste from outside Misato Town
5 Waste brought by demolition contractors
(fire extinguishers, gas cylinders, heating oil, pesticides, tyres, fishing nets, rope, paint)
Sort disaster waste before dropping it off.
The following waste from homes or offices of companies in the town caused by the disaster.
However, office waste is limited to "waste normally produced in ordinary homes" (burnable waste, ceramics, glass, etc.; industrial waste is not accepted).
Reception hours: 9 AM–11:30 AM, 1 PM–3:30 PM (strict times)
1 Four major electrical items (air conditioners, refrigerators, freezers, televisions, washing machines)
4 Non-burnable waste (including small electrical items)
[R8 Kumamoto Earthquake] Disaster waste temporary facility flyer (latest) (PDF file: 693.6 KB)
https://www.town.kumamoto-misato.lg.jp/material/files/group/4/R8kariokibatirasi2.pdf
Date 2026-08-02 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kumamoto-misato.lg.jp/soshiki/juminsekatsu/kankyou/3900.html
Daily life
Free bathing support for people affected by the earthquake
The town and prefecture are providing free bathing support for people who cannot bathe at home because of the 2025 Kumamoto earthquake. This is for people living in shelters or whose home bathing facilities were damaged. You may need to show a certificate from your city or town office to use the service.
What to doBring a certificate from your city or town office when you use a facility. Also bring your own towel, soap, and other bathing items.
Misato Town General Sports Hall（美里町総合体育館）
美里町総合体育館
みさとまちそうごうたいいくかん / misatomachisougoutaiikukan
熊本県美里町萱野745
Open
Showers: 3 for men, 3 for women (6 total). Open any time (shelter).
After the ima（今） earthquake, we are opening bathing facilities for town residents who cannot bathe at home. Here are the facilities and their hours.
Regular users may have priority at each facility. You may have to wait during busy times, so follow staff instructions. Please bring your own towel and soap.
Open: 10 a.m. to 8:30 p.m. ※Last entry 8:30 p.m.
【Genki no mori kajika（元気の森かじか）】
Showers: 7 male, 7 female, 1 small bath (15 total).
【Misato Town General Sports Hall（美里町総合体育館） (Evacuation shelter)】
Showers: 3 male, 3 female (6 total).
【Toyou B&G Marine Center（砥用B&G海洋センター） (Evacuation shelter)】
【Samata hot spring（佐俣の湯）】https://samatanoyu-misato.jp/
For people affected by the 2025 Kumamoto earthquake, we are running a 'bathing support project' that gives free bathing service to people who have trouble bathing.
You can use the service if you are one of the following:
You are living in a shelter.
You cannot bathe because the bathing facilities in your home were damaged by the earthquake.
This is for people affected by the 2025 Kumamoto earthquake only.
If you are eligible, you can bathe for free at participating public baths.
When you use a facility, show a certificate from your city or town office.
Where you can use the service
The list of facilities is updated as needed.
Prefecture website: Bathing support project for people affected by the earthquake
https://www.pref.kumamoto.jp/soshiki/45/244416.html
Togai Branch Office（砥用庁舎） Welfare Section（福祉課） Disability and Living Support（障がい・生活支援係）
Central Branch Office（中央庁舎） Resident Life Section（住民生活課） Resident Counter（住民窓口係）
Date 2026-08-02 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kumamoto-misato.lg.jp/kurashi_tetsuzuki/sumai/3907.html
Support
Emergency home repair program under the Disaster Relief Law
For homes with damage of half-collapse or worse from the 2024 Kumamoto earthquake, the town will arrange repairs with contractors to prevent further damage to roofs and outer walls. The town pays the cost directly to the contractor (maximum 56,400 yen per household). This program cannot be used if you pay the contractor yourself, so you must consult with the town first.
What to doIf your home is damaged, take photos of the damage and apply early to the Welfare Division, Disabilities and Living Support Section（福祉課 障がい・生活支援係）at Misato Town Hall（美里町役場）. Phone: 0964-47-1116.
Affected districts
- 今いま / imaAll people affected by earthquake damage from the 2024 Kumamoto earthquake are eligible.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
For earthquake damage in ima（今）, we will carry out emergency repairs to homes under the Disaster Relief Law.
What is an emergency home repair?
When a home's roof or outer walls are damaged by earthquake, rainwater may enter and cause more damage. Under the Disaster Relief Law, we carry out urgent repairs such as putting up blue sheets to stop the damage from getting worse.
The town asks a contractor you choose to do the repair, and the town pays the contractor directly.
If you pay the contractor yourself, you cannot use this program. Please talk to us first.
You must take photos of the damage, so please take pictures.
You can use this program if you meet all of these:
Your home has damage of half-collapse or worse from the earthquake.
We decide if your home is half-collapsed or worse by looking at photos of the damage.
Your roof or outer walls are damaged so that rainwater could enter and cause more damage if left alone.
Only homes count. Storage sheds, warehouses, garages, and parking buildings do not count.
Storage sheds, warehouses, garages, and parking buildings do not count.
Up to 56,400 yen per household (including tax).
Costs above the limit are your own cost.
If 2 or more households live in the same home, normally each household pays up to the per-household amount.
If each household is registered as a resident and gets a disaster certificate, each household pays up to the per-household amount.
You must apply to use this program.
For more information, contact the Welfare Division, Disabilities and Living Support Section（福祉課 障がい・生活支援係）.
Misato Town Hall（美里町役場）Welfare Division, Disabilities and Living Support Section（福祉課 障がい・生活支援係）
Hours: 8:30 AM to 5:15 PM
If your home is damaged and rainwater could enter and cause more damage, please contact us soon.
Date 2026-08-02 · Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kumamoto-misato.lg.jp/soshiki/fukushi/3915.html
Support
Submit disaster recovery applications for farmland and farm facilities by August 7
Farmers and management associations whose farmland, farm roads, water channels, and other farm facilities were damaged in the 2024 Kumamoto earthquake must submit a "Farmland and Agricultural Facility Disaster Report". The deadline is Friday, August 7, 2024.
What to doSubmit the "Farmland and Agricultural Facility Disaster Report" with photos showing the damage and a map showing the location of the damaged areas to the Agricultural Policy Division, Farmland Development Section by Friday, August 7, 2024.
Central Government Office（役場中央庁舎）Agricultural Policy Division
役場中央庁舎農業政策課
Open
Application forms available here. This is where you submit.
Toyō Branch Office（砥用庁舎）General Inquiry Desk
砥用庁舎総合窓口係
Open
Application forms available here.
East Sub-office（東部出張所）
東部出張所
Open
Application forms available here.
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
If your farmland, farm roads, water channels, or other farm facilities were damaged in the 2024 Kumamoto earthquake, and you are a farmer or manager of a farm road or water channel association thinking about disaster recovery work, please submit a "Farmland and Agricultural Facility Disaster Report".
You can download the application form, or get a copy at Central Government Office（役場中央庁舎）Agricultural Policy Division（役場中央庁舎農業政策課）, Toyō Branch Office（砥用庁舎）General Inquiry Desk（砥用庁舎総合窓口係）, or East Sub-office（東部出張所）. Fill in the required information, attach photos that show the damage to the farmland and facilities, and a map showing where the damage is. Submit these by Friday, August 7, 2024 to the Agricultural Policy Division, Farmland Development Section.
If you have questions, please contact the details below.
Farmland and Agricultural Facility Disaster Report (PDF file: 186.3KB)
https://www.town.kumamoto-misato.lg.jp/material/files/group/7/nougyou.pdf
Agricultural Policy Division
〈Misato Town Office naka（中） Central Government Office（美里町役場naka（中）央庁舎）〉
Phone: 0964-46-2114 (direct line)
Date 2026-08-01 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kumamoto-misato.lg.jp/soshiki/nogyosesaku/1/7/2/3909.html
Misato Town Central Community Hall is temporarily closed due to earthquake damage
The 2026 Kumamoto Earthquake damaged Misato Town Central Community Hall（美里町中央公民館）. It is temporarily closed for the time being.
Misato Town Central Community Hall
美里町中央公民館
みさとちょうちゅうおうこうみんかん
熊本県美里町馬場6
Closed
Temporarily closed for the time being due to earthquake damage
Temporary closure due to the 2026 Kumamoto Earthquake
Misato Town Central Community Hall（美里町中央公民館）was damaged in this earthquake. It will be temporarily closed for the time being.
We are sorry for the inconvenience. Thank you for your understanding.
Date 2026-07-31 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kumamoto-misato.lg.jp/soshiki/shakaikyoiku/1/7/3/3888.html
UrgentShelters
Evacuation shelters are open
Following the earthquake, three evacuation shelters are open in the city. Free mobile phone charging and free WiFi are available at the Central Office Building.
What to doPlease go to the nearest evacuation shelter: Central Office Building（中央庁舎）, General Gymnasium（総合体育館）, or B&G Ocean Center（B＆G海洋センター）.
Central Office Building
中央庁舎
Open
Free mobile phone charging and free WiFi available for evacuees.
General Gymnasium
総合体育館
Open
B&G Ocean Center
B＆G海洋センター
Open
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Evacuation shelters are open.
Evacuation shelter locations:
Central Office Building（中央庁舎）— Free mobile phone charging and free WiFi available for evacuees.
B&G Ocean Center（B＆G海洋センター）
Date 2026-07-30 · Last confirmed 2026-08-06 09:25 JST · Source URL https://www.town.kumamoto-misato.lg.jp/kurashi_tetsuzuki/anzen_anshin/3/3902.html
Information about the 2024 Kumamoto Earthquake
This page brings together information about the 2024 Kumamoto Earthquake, including evacuation shelters, water outages, water supply, life support, and temporary housing. It has links by theme so people affected by the disaster can find the information they need.
What to doCheck the items for the support or information you need: evacuation shelters, water outages, certificates of disaster, temporary housing, and more.
Misato Town Central Community Hall（美里町中央公民館）
美里町中央公民館
みさとちょうちゅうおうこうみんかん / misatochouchuuoukouminkan
熊本県美里町馬場6
Closed
Temporarily closed
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Shelters are open.
https://www.town.kumamoto-misato.lg.jp/kurashi_tetsuzuki/anzen_anshin/3/3902.html
Garbage from the earthquake (emergency temporary disposal site open).
https://www.town.kumamoto-misato.lg.jp/soshiki/juminsekatsu/kankyou/3900.html
Blue sheets and sand bags are being given out.
https://www.town.kumamoto-misato.lg.jp/kurashi_tetsuzuki/anzen_anshin/3/3905.html
Food and supplies are being given out.
https://www.town.kumamoto-misato.lg.jp/kurashi_tetsuzuki/anzen_anshin/3/3906.html
Water cuts and water supply news from the earthquake.
https://www.town.kumamoto-misato.lg.jp/kurashi_tetsuzuki/jogesuido/3904.html
Misato Town Central Public Hall（美里町中央公民館） closed temporarily.
https://www.town.kumamoto-misato.lg.jp/soshiki/shakaikyoiku/1/7/3/3888.html
About the volunteer centre.
https://misatoshakyo.or.jp/pages/26/
Disaster recovery work for farms and farm roads and water ways from the 2024 Kumamoto Earthquake.
https://www.town.kumamoto-misato.lg.jp/soshiki/nogyosesaku/1/7/2/3909.html
Collecting donations for the 2024 Kumamoto Earthquake.
https://www.town.kumamoto-misato.lg.jp/soshiki/kaike/1/4/3908.html
Disaster certificates if you were damaged by the July 2024 Kumamoto Earthquake.
https://www.town.kumamoto-misato.lg.jp/town_news/3352.html
Accommodation support for people affected by the 2026 Kumamoto Earthquake
https://www.town.kumamoto-misato.lg.jp/soshiki/fukushi/3919.html
Temporary housing for people affected by the 2026 Kumamoto Earthquake
https://www.town.kumamoto-misato.lg.jp/soshiki/fukushi/3917.html
Information about the 2026 Kumamoto Earthquake (occurred on 28 July) — updated 5 August at 15:20
Emergency repairs for houses caused by the 2026 Kumamoto Earthquake
https://www.town.kumamoto-misato.lg.jp/soshiki/fukushi/3914.html
Bathing support for people affected by the disaster (town and prefecture programme)
https://www.town.kumamoto-misato.lg.jp/kurashi_tetsuzuki/sumai/3907.html
Last confirmed 2026-08-06 09:20 JST · Source URL https://www.town.kumamoto-misato.lg.jp/kurashi_tetsuzuki/gou-saigai_1/index.html