八代市
Support
Yatsushiro City opens disaster volunteer center
Yatsushiro City has opened the Yatsushiro City Disaster Volunteer Center to help people affected by the earthquake rebuild their lives. People who want to volunteer can register in advance on the Kumamoto Prefecture Social Welfare Council website. People affected by the disaster who want volunteer help (cleaning up inside houses, sorting and moving disaster waste) can apply by phone.
What to doPeople affected by the disaster who want volunteer help should call the dedicated phone line between 9 a.m. and 4 p.m.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiLocation of Yatsushiro City Hall (address of the center's managing organization)
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Yatsushiro City Disaster Volunteer Center（八代市災害ボランティアセンター） opens
We offer our sincere sympathy to all those affected by the earthquake.
Yatsushiro City is opening the "Yatsushiro City Disaster Volunteer Center（八代市災害ボランティアセンター）" to support people affected by this earthquake to rebuild their lives.
People who want to take part in volunteer work
We are now taking pre-registrations for people who can volunteer at the URL below.
Kumamoto Prefecture Social Welfare Council (Disaster Volunteer Pre-registration) (external link)
https://9c3d4cf9.form.kintoneapp.com/public/saigaivc-zizentouroku-08
People who want to ask for volunteer help
If you need volunteer help, please call the number below.
Yatsushiro City Disaster Volunteer Center (request line)
[What we can help with] Cleaning up inside houses, sorting disaster waste, carrying it out, and transporting it
[What we cannot help with] Empty buildings and shops. We may not be able to help if the work is dangerous.
For more information, see the Yatsushiro City Disaster Volunteer Center (external link)
Date 2026-08-07 · Last confirmed 2026-08-07 12:41 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326822/index.html
Support
Request for supplies from companies (food, household items needed)
Following the 2026 Kumamoto earthquake, Yatsushiro City is asking companies to provide food, drinks, clothing, and household items. We are not accepting relief supplies from individuals at this time. Companies that want to provide supplies should apply through the application form and deliver them to the designated address between 9 a.m. and 4 p.m.
What to doCompanies that can provide supplies should apply through the application form and deliver items to the designated address between 9 a.m. and 4 p.m.
Yatsushiro Kumakou Company
八代熊交株式会社
Open
Supplies accepted 9 a.m. to 4 p.m. Write item names and quantities on cardboard boxes. 〒869-4203 1159-24 Kagami, Kagamimachi, Yatsushiro, Kumamoto Prefecture
Affected districts
- 鏡町鏡かがみまちかがみ / kagamimachikagamiLocation of the supplies delivery address
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Request for aid supplies from businesses following the Kumamoto earthquake
We are short of supplies listed below. We ask for your support.
This request is for businesses only.
Examples of supplies we want
Best-before date must be at least 2 months away
Clothes (underwear, T-shirts, shorts, etc.)
Daily items (toothbrush sets, towels, diapers, body sheets, sanitary products, etc.)
Yatsushiro City Hall Commercial Policy Division
Supplies we especially want:
Ready-made meals (emergency food, canned food, etc.)
Baby food (liquid milk, baby food, etc.)
Heat illness prevention items
Last updated: 4 August 2026
We are not accepting relief supplies from individuals at this time.
If you want to provide supplies, please apply using the form or QR code below.
Please note: we cannot accept applications by phone or email.
Application form and QR code
Supplies delivery address
〒869-4203 kagamimachikagami（鏡町鏡） 1159-24, Yatsushiro Kumakou Company（八代熊交株式会社）
Please deliver supplies during the times listed above so we can manage the supplies correctly.
When delivering, please write the item names and quantities on the cardboard boxes.
You can also write them on a separate paper and put it inside.
Please avoid mixing different items. We ask that you deliver the same types of items together.
Sports drinks, tea, vegetable juice, etc. — OK
Application form (external link)
https://logoform.jp/form/zis6/1728029
Date 2026-08-07 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326767/index.html
Support
Kumamoto Earthquake 2024: Furusato Nozei (Hometown Tax) Donations Now Accepted
Yatsushiro City is accepting furusato nozei donations to help with earthquake recovery. Both individual and corporate donations are welcome. Local governments across Japan can also accept donations on their behalf.
What to doTo donate, use websites such as Furusato Choice, Satofuru, or Furunavi to complete your donation.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiThis is where Yatsushiro City Office is located (contact point for donation inquiries).
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Reiwa 8 Kumamoto Earthquake: Support donations through hometown tax programme
From 28 July, the earthquake (now eligible for disaster relief law) has received warm messages and support offers from many people. Thank you very much.
We are working on recovery right now — checking damage and helping people who have left their homes.
To recover as quickly as possible, we are accepting support donations on the sites below.
Furusato Choice Disaster Support (Kumamoto Prefecture Yatsushiro City) (external link)
https://www.furusato-tax.jp/saigai/detail/2800
Local governments that accept donations on behalf of Yatsushiro:
Satofull Disaster Support (Kumamoto Prefecture Yatsushiro City) (external link)
https://www.satofull.jp/oenkifu/oenkifu_detail.php?page_id=542#city-yatsushiro-kumamoto
Furunavi Disaster Support (Kumamoto Prefecture Yatsushiro City) (external link)
https://fcf.furunavi.jp/DisasterSupport/Detail?projectid=1105
ANA Furusato Nōzei Disaster Support (Kumamoto Prefecture Yatsushiro City) (external link)
https://furusato.ana.co.jp/donation/g/g43202-9998/
JRE MALL Furusato Nōzei Disaster Support (Kumamoto Prefecture Yatsushiro City) (external link)
https://furusato.jreast.co.jp/furusato/products/detail/F369/F369-SAIGAI202607-F369
Rakuten Furusato Nōzei Disaster Support (Kumamoto Prefecture Yatsushiro City) (external link)
https://item.rakuten.co.jp/f432024-yatsushiro/999-1140-b/
Furulab Disaster Support (Kumamoto Prefecture Yatsushiro City) (external link)
https://furusato.asahi.co.jp/feature/detail/01KYNQYAPB4Y3ZE7ZA029K50NC
Furusato Nōzei for Good Disaster Support (Kumamoto Prefecture Yatsushiro City) (external link)
https://furusato-forgood.jp/projects/000506
Mitsukoshi Isetan Furusato Nōzei Disaster Support (Kumamoto Prefecture Yatsushiro City) (external link)
https://mifurusato.jp/item/ITM43202490002.html
JAL Furusato Nōzei Disaster Support (Kumamoto Prefecture Yatsushiro City) (external link)
https://furusato.jal.co.jp/goods/detail/ad682a797be237a3c02a9962304e3451
Furusato Nōzei Best 100 (Kumamoto Prefecture Yatsushiro City) (external link)
https://dshopping-furusato.docomo.ne.jp/products_search?keyword=%E3%80%90%E7%86%8A%E6%9C%AC%E7%9C%8C%E5%85%AB%E4%BB%A3%E5%B8%82%E3%80%91%E4%BB%A4%E5%92%8C%EF%BC%98%E5%B9%B4%E7%86%8A%E6%9C%AC%E5%9C%B0%E9%9C%87&sort=rcmd_asc
Regular individual tax deduction donations
For regular individual tax deduction donations, please see the article linked here.
In regular individual tax deduction donations, you can also choose a disaster support item when you decide how your donation will be used.
Corporate tax deduction donations — places that accept them
Corporate Tax Deduction Donation Service Desk (Kumamoto Prefecture Yatsushiro City) (external link)
https://zaigenkakuho.com/kigyou_furusato/municipality/13020/
Furukone (Kumamoto Prefecture Yatsushiro City) (external link)
https://furu-con.jp/projects/2038/detail
You can also give money directly to the city!
https://www.city.yatsushiro.lg.jp/kiji00326766/index.html
Last updated: August 5, 2026
Individual hometown tax donations — support donation receiving sites (updated as needed)
Furusato Choice disaster support (Reiwa 8 Kumamoto earthquake disaster support and donations) (external link)
https://www.furusato-tax.jp/saigai/filter?category_id%5B%5D=1333
Satofuru hometown tax donations disaster support donations (external link)
https://www.satofull.jp/oenkifu/oenkifu.php
Furunabi disaster support (external link)
https://furunavi.jp/c/disaster_support?srsltid=AfmBOorSHLYZozMjRyYNOHzC3rXov8FVYO-49TltqFj4gRxDLYnIevoX
ANA hometown tax donations disaster support (external link)
https://furusato.ana.co.jp/donation/w/wCL902/
JRE MALL hometown tax donations disaster support donations (external link)
https://furusato.jreast.co.jp/furusato/feature/F000-15/disa
We also thank all the local governments that are accepting proxy donations. Your cooperation means so much.
We ask for your continued cooperation.
Nemuro（根室市）, Yoichi（余市町）, Higashikawa（東川町）, Bekkai（別海町）
Hokkaido Nemuro City, Hokkaido Yoichi Town, Hokkaido Bekkai Town,
Miyagi Ishinomaki City, Miyagi Iwanuma City, Miyagi Rifu Town,
Ibaraki Tsukubamirai City, Ibaraki Sakai Town, Tochigi Kanuma City, Saitama Higashi-Matsuyama City, Tokyo Itabashi Ward,
Niigata Murakami City, Yamanashi Fujiyoshida City, Yamanashi Yamanashi City, Yamanashi Kai City, Yamanashi Fujikawa Town,
Kyoto Kyotango City, Osaka Kawachinagano City, Osaka Shijonawate City,
Miyazaki Nobeoka City, Miyazaki Hyuga City, Kagoshima Kanoya City, Kagoshima Makurazaki City, Kagoshima Akune City
Bekkai Town, Hokkaido; Hanamaki City, Iwate; Iwanuma City, Miyagi; Shinjo City, Yamagata; Mito City, Ibaraki; Tsukubamirai City, Ibaraki; Sakai Town, Ibaraki;
Kanuma City, Tochigi; Chiyoda Town, Gunma; Minato Ward, Tokyo; Shinagawa Ward, Tokyo; Fujiyoshida City, Yamanashi; Yamanashi City, Yamanashi; Fujikawa Town, Yamanashi;
Taki Town, Mie; Kyotango City, Kyoto; Kawachinagano City, Osaka; Matsubara City, Osaka; Sumoto City, Hyogo;
Miyawaka City, Fukuoka; Nichinan City, Miyazaki; Akune City, Kagoshima
Bekkai Town, Hokkaido; Tsukubamirai City, Ibaraki; Fujiyoshida City, Yamanashi; Taki Town, Mie; Tarama Village, Okinawa
■Saison Furusato Nozei Disaster Support (Yatsushiro City, Kumamoto) (external link)
https://furusato.saisoncard.co.jp/products/detail.php?product_id=2008748
Bekkai Town, Hokkaido; Tsukubamirai City, Ibaraki; Taki Town, Mie; Izumisano City, Osaka
Bekkai Town, Hokkaido; Taki Town, Mie
Bekkai Town, Hokkaido
https://www.furusato-tax.jp/saigai/detail/2869
Fujikawa Town, Yamanashi; Taki Town, Mie (external link)
Saison Furusato Nozei Disaster Support (external link)
https://furusato.saisoncard.co.jp/special/saigai.php
■au PAY Furusato Nozei Disaster Support (Yatsushiro City, Kumamoto) (external link)
https://furusato.wowma.jp/saigai_shien/detail.php?product_id=2735900
au PAY Furusato Nozei Disaster Support Donation (external link)
https://furusato.wowma.jp/saigai_shien/list.php
■Aeon Card Furusato Nozei Maifuru Emergency Support Donation (external link)
https://www.furusato.aeon.co.jp/special/disaster-005/
Ishinomaki City, Miyagi; Kakuda City, Miyagi; Tagajou City, Miyagi; Iwanuma City, Miyagi; Rifu Town, Miyagi; Shinjo City, Yamagata; Nishikawa Town, Yamagata;
Mito City, Ibaraki; Tsuchiura City, Ibaraki; Ushiku City, Ibaraki; Naka City, Ibaraki; Tsukubamirai City, Ibaraki; Oarai Town, Ibaraki; Ami Town, Ibaraki; Kawachi Town, Ibaraki; Goka Town, Ibaraki; Sakai Town, Ibaraki; Kanuma City, Tochigi; Oyama City, Tochigi; Chiyoda Town, Gunma; Higashimatsuyama City, Saitama; Kusatsu City, Saitama; Bunkyo Ward, Tokyo; Minato Ward, Tokyo; Bunkyo Ward, Tokyo; Shinagawa Ward, Tokyo;
Shimbara City, Niigata; Murakami City, Niigata; Nanao City, Ishikawa; Kaga City, Ishikawa; Shika Town, Ishikawa; Kofu City, Yamanashi; Fujiyoshida City, Yamanashi; Yamanashi City, Yamanashi; Kai City, Yamanashi; Fujikawa Town, Yamanashi; Mino City, Gifu; Ito City, Shizuoka; Miyoshi City, Aichi;
Taki Town, Mie; Taiki Town, Mie; Maibara City, Shiga; Maizuru City, Kyoto; Kyotango City, Kyoto; Kishiwada City, Osaka; Izumisano City, Osaka; Kawachinagano City, Osaka; Matsubara City, Osaka; Habikino City, Osaka; Shijonawate City, Osaka; Sumoto City, Hyogo; Uda City, Nara; Kawanishi Town, Nara;
Iwami Town, Tottori; Kure City, Hiroshima; Akitakata City, Hiroshima; Shimonoseki City, Yamaguchi;
Sakaide City, Kagawa; Shimanto City, Kochi;
Miyawaka City, Fukuoka; Hitoyoshi City, Kumamoto; Nishihara Village, Kumamoto; Taraogi Town, Kumamoto; Usuki City, Oita; Kunisaki City, Oita; Nobeoka City, Miyazaki; Nichinan City, Miyazaki; Hyuga City, Miyazaki; Kanoya City, Kagoshima; Makizaki City, Kagoshima; Akune City, Kagoshima; Satsumasendai City, Kagoshima; Tarama Village, Okinawa
Date 2026-08-07 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00324662/index.html
Support
2026 Kumamoto Earthquake: How to apply for a disaster certificate at the window or online
We issue disaster certificates for people whose homes were damaged in the 2026 Kumamoto Earthquake. These certificates are needed for disaster aid. Window applications are open at Yatsushiro City Hall main building 1st floor multipurpose hall and at each branch office and satellite office (from 8 August 2026, weekdays only; main office and Sencho branch also open Saturday, Sunday, and holidays for the time being). Online applications started on Monday 3 August 2026 at 1 p.m. There is no fee.
What to doFill out the disaster certificate application form. Bring photos that show the damage. Apply at the window of Yatsushiro City Hall main building or at a branch or satellite office, or apply online using the form.
Yatsushiro City Hall main building, 1st floor, multipurpose hall
八代市役所本庁舎１階 多目的ホール
Open
9 a.m. to 5 p.m. Open on Saturday, Sunday, and holidays for the time being.
Sakamoto branch office
坂本
Open
9 a.m. to 5 p.m. Open weekdays only from 10 August 2026.
Sencho branch office
千丁
Open
9 a.m. to 5 p.m. Open on Saturday, Sunday, and holidays for the time being.
Toyo branch office
東陽
Open
9 a.m. to 5 p.m. Open weekdays only from 10 August 2026.
Izumi branch office
泉
Open
9 a.m. to 5 p.m. Open weekdays only from 10 August 2026.
Kagami branch office
鏡
Open
9 a.m. to 5 p.m. Open weekdays only from 10 August 2026. Also open on Saturday 15 August 2026 and Sunday 16 August 2026.
Hinagu satellite office
日奈久出張所
Open
9 a.m. to 5 p.m. Open weekdays only from 10 August 2026.
About the disaster certificate
We issue a disaster certificate showing the damage level to homes under the Disaster Countermeasures Basic Act. This helps people follow the steps to get disaster aid. In Yatsushiro City, if damage to things other than homes is not needed, we issue a disaster victim certificate instead.
If you need a certificate, fill in the disaster certificate application form and bring it with photos showing the damage.
There is no fee for application or issuing the certificate.
About window applications
Yatsushiro City Office main building, 1st floor multipurpose hall（八代市役所本庁舎１階 多目的ホール）
Each branch office (Sakamoto branch office（坂本）, Sentei branch office（千丁）, Toyo branch office（東陽）, Izumi branch office（泉）, Kagami branch office（鏡）)
Hinagu satellite office（日奈久出張所）
• Disaster certificate application form (PDF: 70.7 KB)
Disaster certificate application form (Excel: 16.2 KB)
https://www.city.yatsushiro.lg.jp/kiji00326836/3_26836_157985_up_327e5up0.xlsx
• Photos showing the damage
You must keep the photos you take.
If we do a site inspection to issue the disaster certificate, you do not need to attach photos.
Someone else can apply for you, but we will check the ID of the person who comes to the window.
The car park may be busy. We plan to give enough time to apply. Site inspections are not first-come-first-served, so come when you are ready, without rushing.
Come when you are ready, without rushing.
About online applications
From 1 p.m. Monday, August 3, 2024
https://logoform.jp/form/zis6/1724496 (external link)
https://logoform.jp/form/zis6/1724496
The disaster certificate application form is also ready at Branch offices (Sakamoto, Sencho, Toyo, Izumi, Kagami)（各支所（坂本・千丁・東陽・泉・鏡）） and Hinagu branch office（日奈久出張所）.
Self-assessment method explanation (PDF: 309.1 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326836/3_26836_158032_up_2zq0cgl8.pdf
From Monday 10 August 2026 (weekdays only)
※ The main office and Sencho branch office（千丁） branch office are also open on Saturday, Sunday, and holidays for the time being.
※ Kagami branch office（鏡） branch office is also open on Saturday 15 August 2026 and Sunday 16 August 2026.
Date 2026-08-07 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326836/index.html
UrgentEvacuation
Information on the 2026 Kumamoto Earthquake (Yatsushiro City)
This is the main information page for Yatsushiro City about the 2026 Kumamoto Earthquake. It brings together information that people affected by the disaster need: shelter opening status, water supply information, water outage information, disaster waste, and support programs. The content is updated as needed.
What to doCheck the information you need, such as shelter opening status, water supply information, and support programs. Then use the relevant procedures and offices.
Information about the 2024 Kumamoto Earthquake
Applications and procedures
Notices from Yatsushiro City
You can get care services even without your insurance card
Garbage collection from Wednesday, July 29 onwards
Bus and shared taxi service suspension due to the 2024 Kumamoto Earthquake
Water and sewerage (electricity and gas)
For homes and businesses using tap water
For gas, check the Kyushu Gas home page (external link)
For electricity, check the Kyushu Electric Power home page (external link)
Notice of temporary closure of Yatsushiro City Nishi-Matsue-jo Community Center（八代市西松江城老人憩いの家）
Kagami Culture Center closure and postponement of citizen meeting regarding the former Yatsushiro City Welfare Hall（鏡文化センター）（旧八代市厚生会館）
Temporary closure of facilities managed by the Commerce and Industry Policy Section (worker facilities) and notice of future reopening
Temporary closure of Yatsushiro City Museum（八代市立博物館）due to the earthquake
Temporary closure of sports facilities and notice of future reopening
Temporary closure of tourism facilities and notice of future reopening
Library（図書館）closure due to the 2024 Kumamoto Earthquake
Cancellation of the 59th Yatsushiro Kuma River Festival（第59回八代くま川祭り）due to the 2024 Kumamoto Earthquake
Suspension of paid viewing seats and parking sales for the 39th National Fireworks Competition（第39回やつしろ全国花火競技大会）and notice about the event
Pet consultation counter related to the 2024 Kumamoto Earthquake
Guide to parks where you can evacuate and stay in vehicles during disasters
Receipt of support donations through corporate hometown tax credit for the 2024 Kumamoto Earthquake
Receipt of support donations through hometown tax credit for the 2024 Kumamoto Earthquake
Request for goods provision from companies due to the 2024 Kumamoto Earthquake
List of reception windows and contact numbers for relief goods
You can visit medical facilities even without a My Number insurance card or certificate of eligibility
Damage situation of Yatsushiro City tap water and future response
Information about counter service at the main building（本庁舎）due to the 2024 Kumamoto Earthquake
Establishment of temporary storage sites for disaster waste
Fuel supply outlook in the city
Start of receipt of relief funds and donations due to the 2024 Kumamoto Earthquake
How to stay healthy in shelters and in vehicles
Suspension of advance booking for September use of sports facilities
Change in on-duty doctor schedule for August 2024
Distribution of water for daily use
Notice from Kyushu Gas for those using city gas in the Yatsushiro district
About Kumamoto Disaster Victim Support Navigation
Free phone consultation and free face-to-face consultation about the Kumamoto Earthquake by the Kumamoto Bar Association
Change in delivery location for goods provided by companies
Disaster response headquarters meeting materials
Reopening of deliveries to Eco Eight Yatsushiro（エコエイトやつしろ）from Monday, August 3 (non-disaster waste only)
Message from Mayor Ono to residents
Resource collection will be conducted (from August 3)
Second Disaster Response Headquarters meeting materials — Wednesday, July 29, 11:00 AM (PDF: 3.57 megabytes)
https://www.city.yatsushiro.lg.jp/bousai/kiji00326750/3_26750_157927_up_8g3s7w0l.pdf
Third Disaster Response Headquarters meeting materials — Wednesday, July 29, 7:00 PM (PDF: 33.13 megabytes)
https://www.city.yatsushiro.lg.jp/bousai/kiji00326750/3_26750_157928_up_wjknw10t.pdf
Fourth Disaster Response Headquarters meeting materials — Thursday, July 30, 4:00 PM (PDF: 35.54 megabytes)
https://www.city.yatsushiro.lg.jp/bousai/kiji00326750/3_26750_157929_up_r3ljpn31.pdf
Fifth Disaster Response Headquarters meeting materials — Friday, July 31, 6:00 PM (PDF: 48.93 megabytes)
https://www.city.yatsushiro.lg.jp/bousai/kiji00326750/3_26750_157923_up_igaycdp6.pdf
Sixth Disaster Response Headquarters meeting materials — Saturday, August 1, 4:00 PM (PDF: 30.69 megabytes)
https://www.city.yatsushiro.lg.jp/bousai/kiji00326750/3_26750_157924_up_em75sdra.pdf
Seventh Disaster Response Headquarters meeting materials — Sunday, August 2, 4:00 PM (PDF: 26.28 megabytes)
https://www.city.yatsushiro.lg.jp/bousai/kiji00326750/3_26750_157926_up_1i6ruwll.pdf
Temporary closure of community centers（コミュニティセンター）(suspension of use) and suspension of reception
For those who wish to evacuate to a hotel during the 2024 Kumamoto earthquake.
Pets can come with you to all shelters!
Please help us with news media access to shelters.
Bathing support for disaster victims.
Notice: Citizen's pool（市民プール） outdoor shower (heat relief and refreshment) now open to the public.
We will open Yatsushiro City Disaster Volunteer Centre（八代市災害ボランティアセンター）.
About the closure of extended service windows.
On Wednesday 29 July, childcare facilities and child centres in the city will be closed.
Restrictions on general use of school sports facilities.
Notice of cancellation: baby and young child health check-ups.
Opening of the parent-child reassurance station.
⚠️ Park bookings for September: applications closed.
Tourism facilities: opening status (updated regularly).
Yatsushiro City community centres（八代市公民館）: temporary closure (suspension of use) and future reopening.
Blood donation cancelled (August 2024).
Cancelled due to effects of the 2024 Kumamoto earthquake: Would you like to board Eastern Venus autumn Nagasaki and Busan 4-day cruise? (Yatsushiro City residents and Kumamoto Prefecture residents cruise).
Notice of cancellation: the 8th All-Japan University Men's Softball Championship.
8th Disaster Countermeasures Council meeting materials (Monday 3 August 2024, 4:00 p.m.) (PDF: 29.9 MB)
https://www.city.yatsushiro.lg.jp/bousai/kiji00326750/3_26750_157982_up_mahjqt5d.pdf
Moved to 1st floor: General consultation desk for disaster victim support now open.
Information on rental temporary housing (deemed temporary housing) related to the 2026 Kumamoto earthquake.
Updated 4 August: For those considering food support.
Yatsushiro Public Bulletin — Disaster emergency edition.
Yatsushiro Public Bulletin — Disaster emergency edition vol. 1 (2026 Kumamoto earthquake).
• About window applications for 'disaster damage certificates' in the Reiwa 8 Kumamoto Earthquake
How to handle building permits and related matters for the 2024 Kumamoto Earthquake
Notice No. 3: Test water supply – details
How to handle temporary buildings for the 2024 Kumamoto Earthquake
• Applications for long-term care certification after the Reiwa 8 Kumamoto earthquake
• Quick safety assessment of damaged buildings
Ninth disaster response headquarters meeting materials (Tuesday, August 4, Reiwa 8, 18:00) (PDF: 19.37 megabytes)
https://www.city.yatsushiro.lg.jp/bousai/kiji00326750/3_26750_158014_up_31r6ms0c.pdf
Stop of the extended window service of Yatsushiro City Consumer Life Center（八代市消費生活センター）
About 'Glass and Ceramics' at the resource collection point（資源集積所）
Frequently asked questions about disaster and damage certificates [2024 Kumamoto Earthquake]
Please help: survey on housing needs
Parking for disaster support workers and related organizations (request)
Temporary care of pets (dogs and cats) by the Kumamoto Earthquake Pet Relief Headquarters
Water supply information — August 6 (Thursday)
Some water outages have been fixed (日奈久地区)
Alert about crime that takes advantage of the disaster
2026 Kumamoto Earthquake information. As of 6 August 2026, 11:00 AM.
A message from the mayor of Yatsushiro City to all residents.
https://www.city.yatsushiro.lg.jp/shicho/kiji00326810/index.html
List of support programs (support details are updated as needed).
Various support programs for people affected by the 2026 Kumamoto Earthquake.
Date 2026-08-07 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/bousai/kiji00326750/index.html
Public transport buses and shared taxis in Yatsushiro are suspended due to the August 2026 Kumamoto earthquake
As of August 5, most buses and shared taxis in Yatsushiro City are suspended due to the August 2026 Kumamoto earthquake. The city loop buses Mina Bus and Machi Bus are planned to restart on August 6. Road conditions may cause major delays or detours.
What to doCheck public transport suspension information and consider other ways to travel.
※Depending on road conditions, there may be long delays or detours. Thank you for your understanding.
City loop bus: Yume Bus（ゆめバス）
Shared taxi: all trips except the closed routes listed above
City loop bus: Mina Bus and Machi Bus (expected to restart on August 6)
Due to the August 2026 Kumamoto earthquake, buses and shared taxis in Yatsushiro City public transport are suspended as of August 5, except for some routes. We apologize for the inconvenience. We need to keep all passengers safe, so we ask for your understanding.
■Shared taxis Sakamoto Line（坂本線） (weekends and holidays) — some departures (details will be announced later)
Date 2026-08-07 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326748/index.html
Mayor of Yatsushiro shares message videos with residents
Mayor Ono of Yatsushiro city is sharing message videos for residents on the official Yatsushiro city YouTube channel. Videos are posted for each day from August 1st (Saturday) to August 5th (Wednesday).
What to doClick the link for each date to watch the mayor's message video.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiLocation of the Mayor's Office, Public Relations Division（市長公室 秘書広報課）
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Mayor Ono's message for all residents is now available.
Click the link below to watch the message on the Yatsushiro City official YouTube channel.
August 1 (Saturday) (external link)
https://www.youtube.com/shorts/J1nOIEkix0Y
August 2 (Sunday) (external link)
https://youtube.com/shorts/rSpqdO01r2Y
August 3 (Monday) (external link)
https://youtu.be/Ut3dKwwEKes
August 4 (Tuesday) (external link)
https://youtu.be/ojV47KSgjQM
August 5 (Wednesday) (external link)
https://www.youtube.com/watch?v=Egyi00PYyMA
Date 2026-08-06 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/shicho/kiji00326810/index.html
UrgentEvacuation
Information for foreign residents: shelters, water, and support services
Because earthquakes are continuing, foreign residents who feel unsafe at home can go to a shelter. If your water is cut off, you can get free water. If you have problems, you can contact the foreign residents' support desk by phone, LINE, or Messenger. We have interpreters who speak many languages.
What to doIf you feel unsafe at home, go to a shelter. If your water is cut off, bring a container like a plastic bottle and go to a water distribution point. If you have problems, contact the foreign residents' support desk by phone, LINE, or Messenger.
Shelter
避難所
Open
Bring your own food, drinks, and medicine with you.
City office
市役所
Status unknown
Interpreters in multiple languages are available.
Earthquakes are continuing. Please stay safe.
If you feel unsafe in your own home, you can go to Shelter（避難所）.
If you could not apply for a residence status, please ask for help.
If you cannot speak Japanese, we have interpreters who speak many languages.
Shelter（避難所） – a place to escape to
https://www.city.yatsushiro.lg.jp/kiji00326737/index.html
https://www.city.yatsushiro.lg.jp/kiji00326737/index.html
When you go to Shelter（避難所）, bring your own food, drinks, and medicine.
Please bring these things with you.
If your home has no water, you can get water.
Bring a container like a plastic bottle (one that is empty inside).
https://www.city.yatsushiro.lg.jp/kiji00326773/index.html (external link)
https://page.line.me/gin3751g?oat_referrer=PROFILE&openQrModal=true
When you register Yatsushiro City（八代市）on LINE, you can get new information.
https://page.line.me/gin3751g?oat_referrer=PROFILE&openQrModal=true (external link)
https://www.moj.go.jp/isa/content/001467676.pdf (external link)
https://www.moj.go.jp/isa/content/001467676.pdf
Foreign residents' support desk
If you have problems about the earthquake or want to know something, you can ask for help.
Contact us by phone, LINE, or Messenger.
It is okay if you cannot speak Japanese.
At Shelter（避難所） and City office（市役所）, we have interpreters who speak your language.
Date 2026-08-06 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326780/index.html
Support
We are now taking applications for rental emergency housing
Kumamoto Prefecture is providing rental emergency housing by borrowing private rental homes for people whose homes were badly damaged in the 2024 Kumamoto earthquake. People with an address in Yatsushiro City（八代市） as of 28 July 2024, whose homes are totally destroyed, half-destroyed and demolished, cannot be lived in for a long time, or need repairs that take too long, can apply. Applications are accepted at Yatsushiro City Hall（八代市役所）. On weekends and holidays, you must book ahead.
What to doIf you meet the conditions, bring the required documents and apply at the reception window of Yatsushiro City Hall（八代市役所）. (On weekends and holidays, you must call the Housing Division（住宅課） ahead of time.)
Conference Room D on the first floor of Yatsushiro City Hall（八代市役所）
八代市役所１階 会議室Ｄ
Open
From 1:00 p.m. to 5:00 p.m. on Wednesday 5 August 2024. From 6 August onwards, applications accepted from 9:00 a.m. to 5:00 p.m.
Housing Division（住宅課） window on the fifth floor of Yatsushiro City Hall（八代市役所）
八代市役所 ５階 住宅課窓口
Open
Booking system only on Saturdays, Sundays, and holidays. Reception from 10:00 a.m. to 4:00 p.m. You must call ahead.
Affected districts
- 八代市People with an address in this city as of 28 July 2024 are eligible.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Kumamoto Prefecture is running a program to provide temporary emergency housing by renting private apartments for people living in towns and cities across the prefecture who have suffered serious damage to their homes from this disaster.
(Form No. 6) Agreement for contract change.PDF (PDF: 68.4 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326812/3_26812_157947_up_wvjrj2og.pdf
(Form No. 5) Notice.PDF (PDF: 133 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326812/3_26812_157946_up_ib6ymchw.pdf
(Form No. 4) Commitment.PDF (PDF: 74.1 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326812/3_26812_157945_up_d2hm0k5j.pdf
(Form No. 3) Agreement.PDF (PDF: 53 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326812/3_26812_157944_up_rougiucn.pdf
(Form No. 2) Oath.PDF (PDF: 74 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326812/3_26812_157943_up_ya10ub3i.pdf
(Form No. 1) Application.PDF (PDF: 209.7 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326812/3_26812_157942_up_rlp1toc5.pdf
For more details, see the Kumamoto Prefecture website.
Rental emergency housing (Kumamoto Prefecture website) (external link)
https://www.pref.kumamoto.jp/soshiki/27/275223.html
Housing applicant conditions
You must meet ALL of conditions【１】through【４】.
【１】As of July 28, 2024, when the disaster relief law took effect, you must have had a home address in 八代市.
①Your home was completely destroyed, completely burned, or washed away in this disaster, and you have nowhere to live.
②Your home is half-destroyed (including medium or major half-destruction) but cannot be used again as a home, and you must demolish it.
③Your home may be damaged by secondary disasters; utilities (water, electricity, gas, roads) are cut off; or you have been ordered to evacuate due to landslides or similar reasons. You cannot live in your own home for a long time.
④You are using the emergency home repair system under the disaster relief law. Your home is half-destroyed or worse, and repairs are expected to take more than one month.
【３】You cannot find a home by yourself with your own money.
【４】You are not using the obstacle removal system under the disaster relief law.
Reception hours and location
Reception hours and location are as follows:
Start date and time: August 5, 2024 (Wednesday) 1:00 p.m.–5:00 p.m.
Reception location: Yatsushiro City Hall, Conference Room D, 1st floor（八代市役所１階 会議室Ｄ）
Reception from August 6 onwards
Reception hours: 9:00 a.m.–5:00 p.m.
Reception location: Yatsushiro City Hall, Conference Room D, 1st floor（八代市役所 １階 会議室Ｄ）
●Saturdays, Sundays, and public holidays: Advance reservation required. Contact the Housing Division.
Reception hours: 10:00 a.m.–4:00 p.m.
Reception location: Yatsushiro City Hall, Housing Division window, 5th floor（八代市役所 ５階 住宅課窓口）
【2】You meet any one of the following conditions ①–④
Date 2026-08-06 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326812/index.html
Daily life
A temporary disaster waste site has opened (west side of Yatsushiro City Water Treatment Center)
A temporary site to drop off disaster waste has opened on the west side of Yatsushiro City Water Treatment Center（八代市水処理センター西側）for people affected by the 2026 Kumamoto Earthquake. It accepts waste from Monday 3 August to the end of December. Drop-off hours are 9:00–11:30 and 13:00–16:00. Large traffic jams are expected right after opening, so it is recommended that you wait before bringing your waste.
What to doSort your damaged waste into 14 categories. Bring your ID (for example, a driver's licence or My Number card). If someone else is bringing waste on your behalf, also bring a letter of authorisation. Bring the waste to the temporary site on the west side of Yatsushiro City Water Treatment Center（八代市水処理センター西側）, approaching from the direction of Minatomachi（港町）.
West side of Yatsushiro City Water Treatment Center
八代市水処理センター西側
Open
Acceptance period: Monday 3 August to end of December. Hours: 9:00–11:30 and 13:00–16:00. Entry is only from the direction of Minatomachi（港町）. The site may be closed on some days due to bad weather or site management.
Affected districts
- 新港町しんみなとまちLocation of the temporary waste site (3-chome, 1-ban, Shinkominatomachi（新港町）, Yatsushiro City)
- 港町みなとまちThe approach route to the temporary site — entry is only from the direction of Minatomachi（港町）.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We sincerely express our sympathy to everyone affected by the 2026 Kumamoto Earthquake.
A temporary disaster waste site has been set up for people who were affected by this earthquake, as described below.
Large traffic jams are expected right after the site opens. Depending on conditions inside the site, it may close early on some days.
Please wait a while before bringing your waste.
● Disaster waste (14 categories)
(1) Glass and ceramic fragments
(9) Small home appliances
(10) The 4 categories of appliances covered by the Home Appliance Recycling Law
(12) Plasterboard (gypsum board)
(14) Siding (exterior wall panels)
※ Food waste and everyday household rubbish cannot be brought to the temporary site.
Put them in the designated bags and put them out on the correct collection day at your usual collection point.
【What you need to bring when dropping off waste】
● Photo ID (driver's licence, My Number card, etc.) ※ Your ID will be recorded.
● A letter of authorisation (only needed if someone else is bringing the waste on your behalf)
West side of Yatsushiro City Water Treatment Center（八代市水処理センター西側）(3-chome, 1-ban, Shinkominatomachi（新港町）, Yatsushiro City)
※ Please do not contact the Water Treatment Center（水処理センター）directly with enquiries.
Days when the site is closed
West side of Yatsushiro City Water Treatment Center（八代市水処理センター西側）
Monday 3 August to the end of December
※ You must sort all items before bringing them.
※ The site may be closed on some days for site management or due to bad weather.
Please check the latest information on the website or by phone.
◆ If you cannot carry the waste yourself
If you ask someone else to bring it for you, please prepare a letter of authorisation (any format is acceptable) that shows your name and address and the name and address of the person bringing the waste.
(One letter is needed for each vehicle bringing waste. Photocopies are acceptable.)
Map of the drop-off location at the Water Treatment Center（水処理センター）
※ To keep drop-offs moving smoothly, entry is only from the direction of Minatomachi（港町）. Please follow the route shown by the arrows.
※ For more details, please see the 2026 Kumamoto Earthquake Temporary Waste Site Notice (PDF: 906.4 KB).
Date 2026-08-06 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00324627/index.html
UrgentWater
Emergency water stations open (August 6)
Yatsushiro City and Yatsushiro Living Environment Office will carry out emergency water supply activities on Thursday, August 6. About 5 liters of water per visit. Water trucks may be absent sometimes.
What to doBring a water container (water jug, plastic bottle, etc.) and go to the nearest water station.
Yatsushiro Primary School
八代小学校
Open
Daini Junior High School
第二中学校
Open
Daishi Junior High School
第四中学校
Open
Daishichi Junior High School
第七中学校
Open
Hinagu Primary School
日奈久小学校
Open
Yatsushiro Support School
八代支援学校
Open
Kongo Primary School
金剛小学校
Open
Otago Primary School
太田郷小学校
Open
Izumi Sports Park
泉運動公園
Open
Daiichi Junior High School
第一中学校
Open
Ueyanagi Primary School
植柳小学校
Open
Hours: 8:30–19:00
Matsutaka Primary School
松高小学校
Open
Hours: 7:00–19:00
West side of City Hall main building
市役所本庁舎西側
Open
Matsutaka Community Centre
松高コミセン
Open
Mugishima Community Centre
麦島コミセン
Open
Daigo Junior High School
第五中学校
Open
Ryuho Community Centre
龍峯コミセン
Open
Hinagu Community Centre
日奈久コミセン
Open
Kongo Community Centre
金剛コミセン
Open
Miyaji Community Centre
宮地コミセン
Open
Futami Community Centre
二見コミセン
Open
Daiyo Community Centre
代陽コミセン
Open
Yachiba Community Centre
八千把コミセン
Open
Otago Community Centre
太田郷コミセン
Open
Showa Community Centre
昭和コミセン
Open
Kagami Community Centre
鏡コミセン
Open
Sencho Community Centre
千丁コミセン
Open
This is an announcement from Yatsushiro City and the Yatsushiro Living Environment Office.
Bring a water container (water jug or plastic bottle) and come to a water station.
・Yatsushiro Primary School（八代小学校）
・Daini Middle School（第二中学校）
・Daishi Middle School（第四中学校）
・Dainana Middle School（第七中学校）
・Hinagu Primary School（日奈久小学校）
Each distribution is about 5 liters.
Water trucks may be temporarily absent for refilling. Please understand this in advance.
・Yatsushiro Support School（八代支援学校）
・Kongou Primary School（金剛小学校）
・Otagou Primary School（太田郷小学校）
・Izumi Sports Park（泉運動公園）
・Daiichi Middle School（第一中学校）
・Ueyanagy Primary School（植柳小学校）
・Matsutaka Primary School（松高小学校）
You can check the location of water stations from the link below.
Locations (order below is not fixed)
・West side of City Hall Main Building（市役所本庁舎西側）
https://kumamoto-shien.jp/support-map?types=water
・Matsutaka Community Centre（松高コミセン）
・Mugishima Community Centre（麦島コミセン）
・Fifth Junior High School（第五中学校）
・Ryūhō Community Centre（龍峯コミセン）
・Hinagu Community Centre（日奈久コミセン）
・Kongō Community Centre（金剛コミセン）
・Miyaji Community Centre（宮地コミセン）
・Futami Community Centre（二見コミセン）
・Daiyo Community Centre（代陽コミセン）
・Yachiba Community Centre（八千把コミセン）
・Ōtagō Community Centre（太田郷コミセン）
・Shōwa Community Centre（昭和コミセン）
・Kagami Community Centre（鏡コミセン）
・Senjō Community Centre（千丁コミセン）
Water station information – Thursday, August 6
Emergency water supply on Thursday, August 6
Emergency water will be supplied on Thursday, August 6 as follows.
Date 2026-08-06 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326773/index.html
UrgentShelters
Shelter opening status (6 August, 6:00 AM)
The opening status of shelters in Yashiro city is shown here. Kongou Community Centre（金剛コミュニティセンター） and Sakamoto Community Centre are closed between 5:15 PM and 8:30 AM the next day. You can check the latest opening status in the PDF list.
What to doCheck the shelter opening status list (PDF).
Kongou Community Centre
金剛コミュニティセンター
こんごうこみゅにてぃーせんたー / kongoukomyunitiisentaa
熊本県八代市高植本町800-2
Open
Closed between 5:15 PM and 8:30 AM the next day.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachi
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We publish a list of shelters currently open.
Note: Kongou Community Centre（金剛コミュニティセンター） and Sakamoto Community Centre are closed from 5:15 PM until 8:30 AM the next day.
Last updated: 6 August 2026
(As of 6 August, 6:00 AM)
Shelter opening status list (6 August 2026, 6:00 AM) (PDF: 73.9 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326798/3_26798_158060_up_h6kw32lg.pdf
Date 2026-08-06 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326798/index.html
Support
Free bathing support for disaster survivors: use cooperating public baths for free
People staying in shelters or whose home bathing facilities were damaged can use cooperating public baths for free for the time being. At the reception desk, you must show an ID and write down your address, name, and age. The list of cooperating public baths and conditions change as recovery progresses, so check the city website in advance.
What to doBefore going to a cooperating public bath, check the city website for the latest facilities and conditions. Bring an ID (driver's license, My Number Card, etc.) and bathing supplies (soap, towel, etc.).
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiYatsushiro City Hall（八代市役所） is located here. This district is shown for the office address, not as a target area.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
To people affected by the disaster
Right now, people living in shelters or people who cannot bathe because their home bath facilities were damaged can use partner public baths for free.
To use a public bath, you must show proof of identity at the counter and write your address, name, and age on the receipt. We ask for your cooperation.
Partner public baths you can use and the conditions for use may change based on recovery progress. Before you go to a partner public bath, please check the city website.
• People living in shelters
• People who cannot bathe because their home bath facilities were damaged
Bath fees are free for now.
※ You pay for soap, shampoo, and other items yourself.
4. What to bring to a partner public bath
• Proof of identity (driver's license, My Number card, etc.)
• What you need to bathe (soap, towel, etc.)
Last updated: August 5, 2026
For cooperating public baths, check the Kumamoto Prefecture website below.
Kumamoto Prefecture website (external link)
https://www.pref.kumamoto.jp/soshiki/45/244416.html
Date 2026-08-05 · Last confirmed 2026-08-07 12:41 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326794/index.html
Disaster support workers and related organizations: please use designated parking areas
The municipal office car park is very crowded. Workers doing disaster support and related organizations must park in the designated parking areas. More citizens are expected to visit the office, so we need to keep safe paths clear.
What to doIf you work in disaster support or are from a related organization, please park in the designated parking areas listed in the attached PDF.
Parking for disaster support workers and related organizations (request)
We thank you very much for coming quickly to help and do rescue and repair work after this 2026 Kumamoto earthquake. Your help means a lot to us.
Your fast and hard work gives hope to people in the damaged areas.
Right now we are running disaster help desks and taking damage reports. But the car park at the municipal office is very full. More people are coming to the office soon, so we must keep safe paths clear.
We ask disaster support workers and people from related organizations to please park in the parking areas we list below. We are sorry for the trouble.
We are sorry to cause you trouble. Please understand and help us. We need to do emergency repairs safely and keep everyone safe.
20260804 Parking for disaster support workers and related organizations (request) (PDF: 612.7 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326838/3_26838_158017_up_z4kip5up.pdf
Date 2026-08-05 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326838/index.html
Support
Survey about housing needs for people affected by the disaster
Yatsushiro City is running a survey about housing support for people affected by the disaster. You can answer the survey using a form or QR code. The survey will also be handed out at each evacuation centre.
What to doPlease answer the housing survey using the form or QR code.
Survey about housing needs
Yatsushiro City（八代市） is running a survey about housing support for people affected by the disaster.
Please answer using the form below. Your answers will help us plan housing support in the future.
This survey will also be handed out at each evacuation centre.
Answer form is here (external link)
You can also answer using the QR code below.
Date 2026-08-05 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326845/index.html
Support
Questions and answers about disaster certificates for the 2024 Kumamoto earthquake: how to apply, what to bring
This page answers questions about disaster certificates for the 2024 Kumamoto earthquake. It covers how to apply, where and when to apply, proxy applications, and what to bring. Window applications start from 10 August 2024. Online applications are already open.
What to doTo apply online, use the link provided. To apply at an office, visit the main office or a branch office from 10 August 2024 onwards with an ID document.
We express our sincere sympathy to all those affected by the 2024 Kumamoto earthquake.
We answer frequently asked questions about disaster certificates in a question-and-answer format.
Q. How do I apply for a disaster certificate?
A. You can apply in two ways: online or at an office (the main office or a branch office).
Window applications start from Monday, 10 August 2024.
We expect the car park to be crowded. We plan to allow plenty of time for applications. On-site inspections are not on a first-come, first-served basis, so please come at your leisure without rushing.
On-site inspections are not on a first-come, first-served basis, so please come at your leisure without rushing.
Q. How do I apply online?
A. Please visit the link below.
https://logoform.jp/form/zis6/1724496
https://logoform.jp/form/zis6/1724496
Q. Where and when can I apply at an office?
A. Please check the city's official website using the link below for details.
https://www.city.yatsushiro.lg.jp/kiji00326836/index.html
https://www.city.yatsushiro.lg.jp/kiji00326836/index.html
Q. Can someone apply on my behalf?
You can apply online or at an office, and a proxy can also submit an application.
Q. What should I bring when I apply at an office?
A. Please bring an ID document (a driving licence, My Number Card, etc.) and photos of the damage.
For a disaster certificate that requires a city investigation, photos of the damage are not required.
Date 2026-08-05 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326850/index.html
Support
We are starting to accept applications for disaster damage certificates (Kumamoto earthquake, 2024)
For the 2024 Kumamoto earthquake, online applications for disaster damage certificates will start on Monday, August 3 at 1 p.m. Counter applications will start around August 10. You must take and keep photos of damage (unless we do a site inspection).
What to doTake photos of damaged areas and keep them safe. Apply online or at a counter. Do this to prepare for insurance claims.
Main office（本庁）
本庁
Open
Counter applications start August 10 (Monday). May move to another location.
Sakamoto, Senjō, Tōyō, Izumi, and Kagami branch offices（坂本・千丁・東陽・泉・鏡支所）
坂本・千丁・東陽・泉・鏡支所
Open
Counter applications start August 10 (Monday).
Hinagu office（日奈久出張所）
日奈久出張所
Open
Counter applications start August 10 (Monday).
Preparation in progress: We are preparing to start around Monday, August 10, Reiwa 8.
Planned window locations: head office（本庁）, Sakamoto, Sentei, Higashiyo, Izumi, and Kagami branch offices（坂本・千丁・東陽・泉・鏡支所）, Hinagu sub-office（日奈久出張所）
※ head office（本庁） may be moved to a different location.
※ You must take photographs of damage areas for insurance claims and applications for disaster damage certificates.
(If a site survey is done when the disaster damage certificate is issued, photos do not need to be attached.)
※ You must keep and save the photographs you take.
Start date: Monday, August 3, 2024, from 1 p.m.
https://logoform.jp/form/zis6/1724496 (external link)
https://logoform.jp/form/zis6/1724496
You can enter your information from 1 p.m. on Monday, August 3, 2024.
If online application is difficult, we plan to offer help at the counter applications starting August 10.
What is the self-assessment method?
Self-assessment method explanation (PDF: 309.1 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00324826/3_24826_158033_up_m65jh708.pdf
Date 2026-08-05 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00324826/index.html
Evacuation
How to apply if you want to provide food support
Yatsushiro City has changed how it manages food support at shelters. Now the city coordinates all support to make sure each shelter gets a fair share. Groups and people who want to provide food must apply using a special form at least 3 days before they plan to cook. After you apply, NPO Riera will contact you to arrange where and when you can cook.
What to doIf you want to provide food support, apply using the form called "2024 Kumamoto Earthquake Food Support Application Form" at least 3 days before you plan to cook.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiWhere Yatsushiro City Office is located (also the location of Kumamoto Prefecture Yatsushiro Health Center, which handles food safety questions).
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We have received many inquiries and offers about meal support for earthquake disaster victims. Thank you for your warm support.
[PDF] meal support checklist (for groups providing meals) (PDF: 83.6 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326785/3_26785_157871_up_x8anb2tm.pdf
Notice from health center (watch out for food poisoning when disasters happen) (PDF: 62.4 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326785/3_26785_157870_up_tg6hy4ph.pdf
Notice from Yatsushiro Health Center (for volunteers and others providing food to evacuation shelters) (PDF: 56.5 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326785/3_26785_157872_up_qvxi8lk4.pdf
① Watch out for food poisoning at evacuation shelters!!!
https://www.pref.kumamoto.jp/soshiki/30/274560.html (Kumamoto Prefecture website)
② To those providing food to evacuation shelters
https://www.pref.kumamoto.jp/soshiki/30/4889.html (Kumamoto Prefecture website)
③ To volunteers doing meal support in disaster areas
https://www.pref.kumamoto.jp/soshiki/30/51395.html (Kumamoto Prefecture website)
Until now, groups that wanted to provide food had to arrange the location themselves. But now the city will coordinate food support at all shelters so that each one gets a fair share. If you want to provide food, please apply using the form below.
Application form — Please apply at least 3 days before you plan to provide food so the city can arrange this.
2024 Kumamoto Earthquake Food Support Application Form (external link)
https://a5bac2bc.form.kintoneapp.com/public/babefd04ab5aa8be5711a6471feeb71bce4151ea64d74921bc96ded814bef95d
When you apply using this form, you also submit the "Food Support Checklist" to Kumamoto Prefecture Yatsushiro Health Center.
After you apply, the person below will contact you about where and when to provide the food.
Coordination and contact: NPO Riera（NPO法人リエラ）
When you provide food, you must arrange all equipment, manage food safety, and run the operation by yourselves. The information you enter in the application form may also lead to contact from Kumamoto Prefecture Yatsushiro Health Center.
See the article below for the number of people at each shelter and contact information. But some people are sleeping in cars or elsewhere, so the real number of people needing shelter may be higher than what is listed. Please take this into account when you plan to provide food.
For questions about food safety and health rules, contact Kumamoto Prefecture Yatsushiro Health Center.
Kumamoto Prefecture Nanbu Regional Office Health and Welfare Department (Kumamoto Prefecture Yatsushiro Health Center) Environmental Hygiene Section
Phone: 0965-33-3198 Fax: 0965-33-6321
Email: yatsuhoeisei25@pref.kumamoto.lg.jp
Thank you for your understanding and support.
[Word] Food Support Checklist (for people providing food) (Word file: 19.6 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326785/3_26785_157868_up_mkmu5ni8.docx
Date 2026-08-04 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326785/index.html
Support
Kumamoto earthquake 2024: donations and contributions now accepted
Yatsushiro City has started accepting donations and contributions to support people affected by the 2024 Kumamoto earthquake and to help with disaster recovery and rebuilding. You can apply using a form or application sheet, then transfer money to a designated bank account. The timing and amount of donation distribution have not yet been decided. Details will be announced to eligible people individually and on the city website and official social media.
What to doIf you want to help, please submit an application form or application sheet and transfer money to the designated bank account.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiLocation of offices for donation support（Children's Future Division）, contributions, and Hometown Tax promotion（Yatsushiro City Hall）
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Except for anonymous donations, if you are making a "donation" or "contribution", please apply using the application form or submit an application document, then transfer money to the following account.
▽ Application forms are here ▽
▽ Application document Excel files are here ▽
Donation application form (Excel: 18.7 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326782/3_26782_up_xag57r5n.xlsx
【 Banks that handle city-designated payment documents 】
Higo Bank main office and branch offices
Yatsushiro City Hall Accounting Department (counter)（八代市役所会計課窓口）
Japan Post Bank and post offices in Kyushu
Banks, credit unions, savings and loan associations, agricultural cooperatives, and labor banks with branches in Yatsushiro City
Donations are treated as deductible contributions under income tax law and local tax law, and as deductible expenses under corporate tax law.
When you transfer money, you can use the transaction statement, bank transfer receipt, or a receipt from the city instead of proof for claiming tax deductions and donation deductions.
The timing and amount of donations to affected people, and who will receive them, are not yet decided.
When details are decided, we will notify affected people individually and announce it again on the city website, official social media, and other media.
Support contributions through hometown tax are here
https://www.city.yatsushiro.lg.jp/kiji00324662/index.html
Thank you very much for all the encouragement and support offers that the city has received from many people about the damage caused by the 2024 Kumamoto earthquake.
Following this disaster, Yatsushiro City has started accepting donations and contributions to support people affected and to help with disaster recovery and rebuilding. We sincerely ask for your warm support.
Donations are here (external link)
https://logoform.jp/form/zis6/1723897
Contributions are here (external link)
https://logoform.jp/form/zis6/1724361
Contribution application form (Excel: 18.8 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326782/3_26782_up_mymrezxb.xlsx
Important notes about payment methods
If you transfer money directly, you may have to pay the bank transfer fee.
If you want to pay using a payment slip, we can only handle it at the financial institutions listed below. Please be careful when you apply.
It takes about 1 to 10 days to send you a city payment slip.
Children's Future Division（こども未来課）
Address: 〒866-8601 Kumamoto Prefecture, Yatsushiro City, matsuejoumachi（松江城町） 1-25 Floor 2
Email: kodomo@city.yatsushiro.lg.jp
Phone: 0965-33-8721 Fax: 0965-33-4279
Address: 〒866-8601 Kumamoto Prefecture, Yatsushiro City, matsuejoumachi（松江城町） 1-25 Floor 3
Email: zaisei@city.yatsushiro.lg.jp
Phone: 0965-33-4106 Fax: 0965-30-7585
Hometown Tax Promotion Division（ふるさと納税推進室）
Address: 〒866-8601 Kumamoto Prefecture, Yatsushiro City, matsuejoumachi（松江城町） 1-25 Floor 4
Email: furusato-y@city.yatsushiro.lg.jp
Phone: 0965-45-5477 Fax: 0965-33-4516
How donations are distributed
Date 2026-08-04 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326782/index.html
Support
Support office for disaster victims opened at city hall
From 29 July, a support office for disaster victims has been set up in Conference Room C on the first floor of city hall. You can ask about different types of help and get support to rebuild your life quickly.
What to doVisit Conference Room C on the first floor of city hall (weekdays 9 am to 5 pm) or call 0965-33-4452.
City hall main building, 1st floor, Conference Room C
市役所本庁舎 １階 会議室C
Open
Weekdays 9:00 am to 5:00 pm. Phone support: 0965-33-4452 (9 am to 5 pm)
A general advice centre has been set up to cover various disaster support programmes. It will respond properly to the needs of disaster victims and support them in rebuilding their lives as quickly as possible.
Hours: Weekdays, 9:00 am – 5:00 pm.
For telephone consultations, please call 0965-33-4452. (Calls accepted 9:00 am – 5:00 pm.)
To help people affected by the earthquake rebuild their lives, a special support office has been set up on the first floor of city hall from 29 July.
Location: City hall main building, 1st floor, Conference Room C（市役所本庁舎 １階 会議室C） (moved from next to the Citizens' Advice Room on 2F)
Date 2026-08-04 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326749/index.html
Yatsushiro Public Information: Disaster Issue vol.1 (August 2024 Kumamoto Earthquake)
A disaster issue of Yatsushiro Public Information (vol.1) about the August 2024 Kumamoto Earthquake has been released. It will be distributed to evacuation centres starting from 5 August. The disaster advice desk has moved from the 2nd floor of City Hall Main Building (next to Citizens' Consultation Room) to Meeting Room C on the 1st floor of City Hall Main Building.
What to doIf you need to use the disaster advice desk, go to Meeting Room C on the 1st floor of City Hall Main Building.
Meeting Room C, 1st floor, City Hall Main Building
市役所本庁舎1階 会議室C
Open
Disaster advice desk (new location)
We have published a disaster issue of Yatsushiro Public Information (vol.1) with information about the August 2024 Kumamoto Earthquake.
Starting from 5 August, we will deliver it to evacuation centres and other locations.
The disaster advice desk has moved from next to the Citizens' Consultation Room (2nd floor of City Hall Main Building) to Meeting Room C, 1st floor, City Hall Main Building（市役所本庁舎1階 会議室C）. (See the red text on page 2.)
Yatsushiro Public Information: Disaster Issue vol.1 (PDF: 679.1 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326837/3_26837_157989_up_51rmazem.pdf
Date 2026-08-04 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326837/index.html
Support
2024 Kumamoto earthquake: emergency temporary building exemption zone designated
The entire Yatsushiro City area has been designated as a relaxed restriction zone for emergency temporary buildings. Within this zone, emergency temporary buildings that meet certain conditions do not need to follow building code standards or apply for building permits. The target buildings are: emergency repairs of damaged buildings, temporary housing built by the national government, local government, or Japanese Red Cross, and buildings under 30 square metres that disaster victims use themselves. Work must start within one month of the disaster (28 July 2024).
What to doDisaster victims and companies thinking about building emergency temporary buildings should contact Yatsushiro City Construction Department Building Guidance Division (phone 0965-33-4750).
Affected districts
- 八代市全域Exemption does not apply if the building is in a fire prevention area.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Following the 2024 Kumamoto earthquake, a zone has been designated where restrictions on emergency temporary buildings are relaxed. Within this zone, when emergency temporary buildings are built under certain conditions, the building code standards and permit application procedures do not apply. (Building Standards Law Article 85 Section 1 and Article 87-3 Section 1)
However, this does not apply if the building is in a fire prevention area.
(1) Emergency repairs of buildings damaged by the disaster
(2) Buildings built by the national government, local government, or Japanese Red Cross for disaster relief (temporary housing, etc.)
(3) Buildings built by disaster victims (including companies) for their own use with a total floor area of 30 square metres or less
Work must start within one month from the disaster date (28 July 2024)
4 How long the building lasts
If you want the temporary building to stay longer than three months after the building work is done, you can extend it after getting permission from Yatsushiro City（八代市）under Building Standards Law Article 85 Section 3. At that time, certain safety measures are needed for the foundation and the inside of rooms where fire is used, so please ask about your own situation.
■ Yatsushiro City（八代市）Construction Department Building Guidance Division Phone 0965-33-4750
[Yatsushiro City（八代市）] Emergency temporary building handling (PDF: 113 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00324773/3_24773_157991_up_ncc50x1l.pdf
Date 2026-08-04 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00324773/index.html
UrgentWater
Test water flow in areas without water (do not use)
Test water flow is being done in parts of Daiyo, Otago, Yachiba, Miyaji, Hinaku, Gunzuka, and Showa school districts to check for leaks. Water may come out temporarily during testing, but the water supply is still off. Do not use this water.
What to doCheck that your taps are closed. If the water meter dial is spinning when taps are closed, you may have a leak inside your home. If so, close the main stop valve.
Affected districts
- 代陽校区
- 太田郷校区
- 八千把校区
- 宮地校区
- 日奈久校区
- 郡築校区
- 昭和校区
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Report 3: Test water flow work
We are doing step-by-step test water flow in parts of the city (代陽校区, 太田郷校区, 八千把校区, 宮地校区, 日奈久校区, 郡築校区, 昭和校区) to find leaks and restore water supply quickly. Please check beforehand that your taps are not left open.
After closing your taps, if the water meter dial is spinning, you may have a leak inside your home. Please close the main stop valve.
Water may come out during test water flow, but this is only for testing. Please do not use the water.
Date 2026-08-04 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326832/index.html
Support
We are checking buildings for emergency safety（prioritizing Kagami town and Yatsushiro Station area）
From August 1st, we are checking buildings that were damaged by the earthquake. We check the outside of each building and put a red sticker（dangerous）, yellow sticker（be careful）, or green sticker（checked）on it. This check shows if you can go inside the building right now. It is NOT the same as an official damage certificate for getting help.
What to doFrom August 12th, we only check buildings where people ask us to. If you want your building checked, please ask the city.
Affected districts
- 鏡町priority checking in the center（August 1st to 11th）
- 八代駅周辺priority checking（August 1st to 11th）
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
From August 1st, we are checking buildings in the center of 鏡町 and around 八代駅周辺, where damage was worst.
We will check high-priority areas until August 11th. From August 12th to 31st, we check only homes where people ask us to.
What is an emergency building safety check?
The check is an emergency survey to stop further damage. This damage can come from more earthquakes, or from walls and windows falling.
This is NOT a check to say if you can keep living in the building.
It is an emergency check to see if you can go inside the building right now.
A trained checker（usually a city worker）looks at the outside of the building and puts a paper sticker on it.
Red：dangerous. It is dangerous to go inside. If you go in, talk to an expert first and do emergency repairs.
Yellow：be careful. Be very careful if you go inside. Talk to an expert if you want to do emergency repairs.
Green：checked. The damage is small. You can use the building.
An expert usually means a builder or architect.
Be careful—the checkers and city workers are NOT experts.
Ask the builder who worked on your house or another builder near you how to fix your building.
Be careful—this check is NOT the same as a damage certificate（り災証明）. A damage certificate is used for money help and insurance.
A damage certificate says if a building is completely destroyed or half destroyed.
How to apply for a damage certificate for the 2016 Kumamoto earthquake
https://www.city.yatsushiro.lg.jp/kiji00326836/index.html
Date 2026-08-04 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326840/index.html
Support
Long-term care insurance applications after the earthquake: New and category change applications to reopen around August 17
Staff are in short supply due to earthquake response work. Long-term care insurance applications are restricted. New applications and category change applications are on hold. We plan to reopen around August 17 (Monday). Only renewal applications with an expiry date by the end of August are being accepted now.
What to doIf your renewal application expires by the end of August, you can apply now. For all other new or category change applications, check the city website around August 17 for when we reopen, then apply.
[Important] Long-term care insurance applications after the earthquake (new and category change applications only accepted)
We offer our deepest sympathies to all those affected by this earthquake.
Because of the earthquake, many city staff are working on emergency response tasks like running evacuation shelters, so we have very few staff available. We must limit some long-term care insurance application services for now.
We plan to reopen applications around August 17 (Monday), when emergency work like shelter operations settles down and our team is ready. When we reopen, we will tell you on this website again. Please wait a little longer.
New application for long-term care needs certification (要介護) or long-term support needs certification (要支援)
Category change application for long-term care needs certification or long-term support needs certification
Renewal application for long-term care needs certification or long-term support needs certification with an expiry date by the end of August 2026 (Reiwa 8)
(We are accepting these now as a special exception because the deadline is close.)
① Renewal applications with an expiry date of September 2026 (Reiwa 8) are [not being accepted] now.
② We will accept renewal applications late (past the due date)
For renewal applications: If you could not apply for your renewal at the right time because of the disaster, we will keep providing long-term care services at your current level. You can apply later when emergency work is quieter. This is allowed.
③ Application types we accept now
Date 2026-08-04 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326835/index.html
Daily life
Glass and ceramics collection from resource sites and bringing them to the disaster waste temporary storage
Glass and ceramics that overflow from resource site containers may not be collected on the same day; they will be collected later. Large amounts of glass and ceramics from the disaster can be brought to the disaster waste temporary storage（水処理センター西側）.
What to doLeave glass and ceramics that could not be collected as they are. If large amounts have built up, please bring them to the disaster waste temporary storage（水処理センター西側）.
Disaster waste temporary storage (west side of water treatment center)
災害廃棄物仮置場（水処理センター西側）
Open
Place to bring large amounts of glass and ceramics from the disaster
We are collecting resources as normal. However, glass and ceramics that overflow from containers at each collection site may not be collected on the same day. In that case, we will collect them again later, so please leave them as they are if possible.
For large amounts caused by the disaster, please bring them to Disaster waste temporary storage (west side of water treatment center)（災害廃棄物仮置場（水処理センター西側））.
For details about bringing waste, please check below.
About restarting drop-off at Eco Eight Yatsushiro（エコエイトやつしろ）from households and businesses
Please check (Restart of drop-off at Eco Eight Yatsushiro（エコエイトやつしろ）).
About setting up disaster waste temporary storage sites
Please check (About setting up disaster waste temporary storage sites).
Date 2026-08-04 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326844/index.html
Support
Extended hours at Yatsushiro Consumer Life Center will close for now
Due to the Reiwa 8 Kumamoto earthquake, the extended hours window at Yatsushiro Consumer Life Center（八代市消費生活センター）, which operated on the 1st and 3rd Thursday of each month, will close temporarily. We will tell you when it opens again. You can still use the normal window on weekdays from 9 a.m. to 5 p.m.
What to doIf you planned to use the extended hours window, please use the normal window on weekdays from 9 a.m. to 5 p.m.
Yatsushiro Consumer Life Center
八代市消費生活センター
Open
Extended hours (1st and 3rd Thursday) are closed for now. Normal window (weekdays 9 a.m. to 5 p.m.) is open.
The extended hours window at Yatsushiro Consumer Life Center（八代市消費生活センター）, which operated on the 1st and 3rd Thursday of each month, will close temporarily due to the Reiwa 8 Kumamoto earthquake.
We will tell you when it opens again.
We apologize for any inconvenience and ask for your understanding.
The normal window runs as usual on weekdays from 9 a.m. to 5 p.m.
Date 2026-08-04 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326843/index.html
Water
Hand pumps for water available at 6 places in the city (non-drinking water only)
Hand pumps are available at 6 facilities in Yatsushiro City due to the earthquake. They can only be used for non-drinking water purposes. Bring your own container.
What to doBring a container and use the nearest hand pump location.
Yatsushiro City Hall main building
八代市役所本庁舎
Open
1 hand pump. Non-drinking water only. Bring a container.
Kaiji Park
会地公園
Open
1 hand pump. Non-drinking water only. Bring a container.
Shin-Yatsushiro Station Gamesan Park
新八代駅がめさん公園
Open
1 hand pump. Non-drinking water only. Bring a container.
Higashi-Nakasu Children's Park
東中洲児童公園
Open
1 hand pump. Non-drinking water only. Bring a container.
Hioki Park
日置公園
Open
1 hand pump. Non-drinking water only. Bring a container.
Uyanagi-Shinmachi West Children's Park
植柳新町西児童公園
Open
1 hand pump. Non-drinking water only. Bring a container.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiYatsushiro City Hall main building（八代市役所本庁舎） has a hand pump.
- 上野町こうずけまち / kouzukemachiKaiji Park（会地公園） has a hand pump.
- 大村町おおむらまち / oomuramachiKaiji Park（会地公園） has a hand pump.
- 西片町にしかたまち / nishikatamachiShin-Yatsushiro Station Gamesan Park（新八代駅がめさん公園） has a hand pump.
- 黄金町こがねちょう / koganechouHigashi-Nakasu Children's Park（東中洲児童公園） has a hand pump.
- 弥生町やよいちょう / yayoichouHigashi-Nakasu Children's Park（東中洲児童公園） has a hand pump.
- 日置町ひおきまち / hiokimachiHioki Park（日置公園） has a hand pump.
- 植柳新町うやなぎしんまち / uyanagishimmachiUyanagi-Shinmachi West Children's Park（植柳新町西児童公園） has a hand pump.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Hand pumps are available at the following places.
You cannot use this water for drinking. Use it only for non-drinking water.
Bring your own container.
(1) Yatsushiro City Hall main building（八代市役所本庁舎） — 1 pump
Address: Yatsushiro City, matsuejoumachi（松江城町）, 1-25
(2) Aiji Park（会地公園） — 1 pump
Address: Yatsushiro City, kouzukemachi（上野町）, Kurogane-zuka, 1844-1; oomuramachi（大村町）, Ooma, 462-1
(3) Shin-Yatsushiro Station Gameson Park（新八代駅がめさん公園） — 1 pump
Address: Yatsushiro City, nishikatamachi（西片町）, 1516-6
(4) Higashi-Nakasu Children's Park（東中洲児童公園） — 1 pump
Address: Yatsushiro City, koganechou（黄金町）, 7; yayoichou（弥生町）, 5
(5) Hioki Park（日置公園） — 1 pump
Address: Yatsushiro City, hiokimachi（日置町）, Hasusuwawa, 228-1
(6) Uyanagi Shinmachi West Children's Park（植柳新町西児童公園） — 1 pump
Address: Yatsushiro City, uyanagishimmachi（植柳新町）, 1-chome, 19-go, 1
Date 2026-08-03 · Last confirmed 2026-08-07 12:41 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326823/index.html
Daily life
Public pool outdoor showers open for people affected by the earthquake from August 4
The outdoor shower facilities at the public pool are now open for people affected by the 2024 Kumamoto earthquake. Hours are 1 PM to 5 PM every day. Showers are separate for men and women. The water is groundwater at room temperature only and is not drinking water. Shampoo and soap cannot be used.
What to doUse the outdoor showers at the public pool from 1 PM to 5 PM from August 4 onwards. Park at Midori Park（緑公園）behind the gym on the north side. Enter and leave the site from the west side only.
Public pool（市民プール）
市民プール
Open
Outdoor showers open temporarily from Tuesday, August 4. Hours 1 PM to 5 PM. Male section (up to 5 people, no partition) and female section (up to 3 people, with partition). Shampoo and soap not allowed. Water is groundwater at room temperature only and not for drinking. Parking at Midori Park（緑公園）behind the gym on the north side. Entry and exit to the site from the west side only.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiLocation of the public pool (1-25 Matsuejoumachi, Yatsushiro City)
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We sincerely offer our condolences to all those affected by the 2024 Kumamoto earthquake. To help with hygiene and to provide relief from the heat during water shortages and evacuation, we are opening the outdoor shower facilities at Public pool（市民プール） to the public.
Please check the details below before coming.
From Tuesday, August 4, 2024
• Installation locations (2 total)
Male section: (up to 5 people can use at the same time / no partition)
Female section: (up to 3 people can use at the same time / with partition)
• Water quality and temperature
The facility uses groundwater from underground for the supply.
Water temperature is room temperature only (no hot water available).
Please note: this water is not drinking water.
1 PM to 5 PM (13:00 to 17:00)
• The showers are separated by gender. Please use the section marked for your gender (male or female).
• Shampoo and soap cannot be used.
• Please use Midori Park（緑公園）behind the gym on the north side for parking.
Entry to and exit from the site are from the west side only.
• To protect privacy, we have set up temporary screens so men and women use separate areas.
• To prevent trouble and ensure safety, 2 staff members are always present during operating hours. Please follow the staff's guidance and instructions.
We will do our best to help people affected by the earthquake stay clean and comfortable. Thank you for your cooperation.
Contact: NPO Yatsushiro City Sports Association 35-0150
Date 2026-08-03 · Last confirmed 2026-08-07 12:41 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326826/index.html
Evacuation
You can take pets to all emergency shelters.
All emergency shelters in Yatsushiro City allow people to bring pets. Taking your pet to a shelter means you and your pet evacuate safely to the shelter together. Where pets stay differs at each shelter, so you need to ask each shelter directly.
What to doWhen you evacuate with a pet, put it in a cage or similar container. Bring pet food, a lead, and tools to clean up waste.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiLocation of Yatsushiro City Hall (not an evacuation area).
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Our city allows pets at all emergency shelters.
Taking your pet means you and your pet evacuate safely together to the shelter. This is the behaviour itself.
When you evacuate with a pet, put it in a cage or similar container. Bring pet food, a lead, waste disposal tools, and other supplies.
Where pets stay differs at each shelter. Ask each shelter for details.
Shelter opening status is as follows:
https://www.city.yatsushiro.lg.jp/kinkyu.html#kid71
https://www.city.yatsushiro.lg.jp/kinkyu.html#kid71
Date 2026-08-03 · Last confirmed 2026-08-07 12:41 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326813/index.html
Evacuation
Kumamoto Prefecture is helping people move to hotels（熊本県がホテル等への避難を実施中）
Due to the 2024 Kumamoto earthquake, people staying in shelters or at home for a long time can now move to hotels or inns at public cost. The prefecture pays for the room. You pay for food, hotel tax, and hot spring tax yourself. You can stay until the Yashiro city shelter closes.
What to doIf you want to use this service, fill in the form using the QR code or the online form.
Due to the 2024 Kumamoto earthquake, people in shelters and at home are staying in one place for a long time. Kumamoto Prefecture is moving people to hotels and inns so they can rest better and feel safer.
People who were hit by the earthquake and want to move to a hotel or inn.
Hotels and inns chosen by the national government and Kumamoto Prefecture.
The hotel may be outside Kumamoto, depending on the situation.
We may not be able to give you your first choice. Please understand this before you apply.
The prefecture pays for the hotel room.
You must pay for these yourself:
• Food • Hotel tax • Hot spring tax • Any other costs for your stay
You must get to the hotel yourself, unless the hotel provides a car. If you cannot get there, write about it in the special notes box in the form.
3. How long you can stay. You can stay until Yashiro（八代市）shelter closes. The hotel may move you to a different hotel. Please understand this before you apply.
The hotel is not a full service hotel. You will need to wash your own sheets after some time, and you must get your own food.
You must pay for travel around the hotel.
Bring a phone and radio so you can get news about the earthquake.
If you tell us false things in your form, or if we think your form is not right, we will ask you to pay back all the money.
If you understand the rules above and agree to them, use the QR code to open the form and fill it in.
Application form (outside link)
https://logoform.jp/form/x4b6/1728328
Application guide (PDF: 643 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326824/3_26824_157960_up_zqlpesrv.pdf
Date 2026-08-03 · Last confirmed 2026-08-07 12:41 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326824/index.html
Registration stopped: Eastern Venus autumn cruise to Nagasaki and Busan, 4 days (for Yatsushiro and Kumamoto residents)
Due to the 2024 Kumamoto earthquake, registration for the Eastern Venus cruise for Yatsushiro and Kumamoto residents has stopped. The travel company briefing scheduled for August 7 is also cancelled. We will tell you when registration opens again.
What to doWait for news about when registration opens again.
Registration stopped due to the 2024 Kumamoto earthquake. Would you like to board the Eastern Venus autumn cruise to Nagasaki and Busan, 4 days? (cruise for Yatsushiro and Kumamoto residents)
Registration is stopped due to the 2024 Kumamoto earthquake.
We will tell you when registration opens again.
The travel company briefing scheduled for August 7 is also cancelled.
Date 2026-08-03 · Last confirmed 2026-08-07 12:41 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326627/index.html
Blood donation in August cancelled due to earthquake
Due to the earthquake, blood donations planned for August 2026 are cancelled. We will tell you when donations will start again in September or later. You can check where blood donations are happening outside the city on the Kumamoto Prefecture Red Cross Blood Centre website.
What to doIf you want to give blood, check the Kumamoto Prefecture Red Cross Blood Centre website to find where donations are happening outside the city.
Blood donation cancellation notice（August 2026）
Due to the earthquake, blood donations in August are cancelled.
For September and after, we will tell you when donations will start again as soon as we know.
You can see where blood donations are happening outside this city on the Kumamoto Prefecture Red Cross Blood Centre（熊本県赤十字血液センター）website（external link）.
Date 2026-08-03 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326573/index.html
Daily life
Yatsushiro Public Hall is closed due to earthquake damage.
The Yatsushiro Public Hall（八代市公民館） is closed from July 29 onwards because of damage from the earthquake on July 28, 2025. The hall cannot be used from February 2026 onwards. Other rooms cannot be used from November 2025 onwards. The city will tell you when it opens again.
What to doCheck the Yatsushiro city website to find out when the hall opens again.
Yatsushiro Public Hall
八代市公民館
Closed
Closed from July 29 onwards for now. The hall will accept reservations from February 2026 onwards. Other rooms will accept reservations from November 2025 onwards.
The earthquake on July 28, 2025 has caused damage in many places inside the building.
To keep people safe first, the hall will close from July 29 (Wednesday) onwards for now.
Because of this, we have stopped taking reservations for the hall from February 2026 onwards, and for other rooms from November 2025 onwards, for now.
When the hall opens again, we will tell you on the city website and other places.
Date 2026-08-03 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326815/index.html
List of tourist facilities open in the city after the earthquake (updated regularly)
We inform you which tourist facilities in Yatsushiro are currently open, including facilities that were temporarily closed due to the earthquake on 28 July 2024. Some facilities have reopened with conditions such as changed business hours or unusable toilets.
What to doFor detailed business conditions, please contact each facility directly.
Yatsushiro Good Place Products Hall（八代よかとこ物産館）
八代よかとこ物産館
Open
0965-32-3600
Yohaihatsu Eight-Character Plaza（遙拝八の字広場）
遙拝八の字広場
Open
0965-33-4115
Sakamoto Hot Spring Centre "Creon"（さかもと温泉センター「クレオン」）
さかもと温泉センター「クレオン」
Open
0965-45-8814
Sakamoto Hot Spring Rest House（さかもと温泉 憩いの家）
さかもと温泉 憩いの家
Open
0965-45-8820
Saittsumikan（菜摘館）
菜摘館
Open
0965-65-2112
Agricultural, Forestry and Fishery Product Distribution and Processing Facility（農林水産物流通加工施設）
農林水産物流通加工施設
Open
0965-67-3139
Gokasho Heike Village（五家荘平家の里）
五家荘平家の里
Open
0965-67-5372
Ogata House（緒方家）
緒方家
Open
0965-67-5118
Sazake House（左座家）
左座家
Open
0965-67-5510
Gokasho Stream Campground（五家荘渓流キャンプ場）
五家荘渓流キャンプ場
Open
0965-67-5372 (Heike Village reception)
Gokasho Nature School（五家荘自然塾）
五家荘自然塾
ごかのしょうしぜんじゅく / gokanoshoushizenjuku
熊本県八代市泉町仁田尾25
Open
0965-36-5800
Umenoki Todoro Park Management Facility（梅の木轟公園管理施設）
梅の木轟公園管理施設
Open
0965-67-5655
Kureko Ancient Village（久連子古代の里）
久連子古代の里
くれここだいのさと / kurekokodainosato
熊本県八代市泉町久連子72
Open
0965-67-2730
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We inform you which facilities are open in the city's tourist facilities, including those temporarily closed due to the earthquake that occurred on 28 July 2024.
Some facilities have reopened with conditions such as changed business hours or unusable toilets. For details, please ask each facility.
【八代市街地】―――――――――――――――――――――――――――――
1. Yatsushiro Good Place Products Hall（八代よかとこ物産館） （0965-32-3600）
2. Yohaihatsu Eight-Character Plaza（遙拝八の字広場） （0965-33-4115）
【坂本】――――――――――――――――――――――――――――――――
1. Sakamoto Hot Spring Centre "Creon"（さかもと温泉センター「クレオン」） （0965-45-8814）
2. Sakamoto Hot Spring Rest House（さかもと温泉 憩いの家） （0965-45-8820）
【東陽】――――――――――――――――――――――――――――――――
1. Saittsumikan（菜摘館） （0965-65-2112）
【泉】―――――――――――――――――――――――――――――――――
1. Agricultural, Forestry and Fishery Product Distribution and Processing Facility（農林水産物流通加工施設） （0965-67-3139）
2. Gokasho Heike Village（五家荘平家の里） （0965-67-5372）
3. Ogata House（緒方家） （0965-67-5118）
4. Sazake House（左座家） （0965-67-5510）
5. Gokasho Stream Campground（五家荘渓流キャンプ場） （0965-67-5372） ※Heike Village reception
6. Gokasho Nature School（五家荘自然塾） （0965-36-5800）
7. Umenoki Todoro Park Management Facility（梅の木轟公園管理施設） （0965-67-5655）
8. Kureko Ancient Village（久連子古代の里） （0965-67-2730）
Date 2026-08-03 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326818/index.html
Support
Support centre for families with young children opens in Yatsushiro
The Kumamoto Prefectural Midwives Association opens a support centre for people affected by the 2024 Kumamoto earthquake. Midwives offer free advice on bathing and feeding babies, and help with worries about childcare.
What to doFor details, see the leaflet or the Kumamoto Prefectural Midwives Association website at https://www.midwife-kumamoto.com/
Yatsushiro Parent-Child Safety Station（八代 親子安心ステーション）
八代 親子安心ステーション
Open
Midwives offer free bathing, feeding, and childcare advice.
We offer our heartfelt sympathy to everyone affected by the 2024 Kumamoto earthquake.
The Kumamoto Prefectural Midwives Association（熊本県助産師会）opens
Yatsushiro Parent-Child Safety Station（八代 親子安心ステーション）.
Midwives will give free advice about bathing and feeding babies, and about worries and concerns you have about childcare.
For more details, see the leaflet or website below.
Yatsushiro Parent-Child Safety Station（八代親子安心ステーション）(PDF: 265 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326821/3_26821_157953_up_xlzn8niz.pdf
https://www.midwife-kumamoto.com/ (external link)
https://www.midwife-kumamoto.com/
Date 2026-08-03 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326821/index.html
Yashiro city office Thursday extended window service suspended temporarily
Yashiro city office main building has stopped its extended window service (open until 7 PM on Thursdays) to prioritize disaster response to the 2024 Kumamoto earthquake. The affected windows are: certificates, citizen affairs, national health insurance and pensions, long-term care insurance, disability support, tax payment, children's future, and child and family support. The restart date will be announced later.
What to doIf you plan to use city office windows on Thursday evening, please come during normal hours (cannot use after 7 PM).
Extended window service is suspended for now.
Yashiro city office main building（八代市役所本庁舎）usually extends the hours of the following windows until 7 PM on Thursdays. Because of the 2024 Kumamoto earthquake, we are stopping the extended window service for now to focus on helping disaster victims and disaster response.
We will tell you when we restart the service.
We are sorry for the trouble. Please understand.
National health insurance and pensions window
Long-term care insurance window
Disability support window
Child and family support window
Date 2026-08-03 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326783/index.html
Community centres closed temporarily as shelters
After the earthquake on 28 July, all community centres in the city are being used as shelters. They are temporarily closed from 29 July (Wednesday) onwards, and reception services are stopped. The reopening date is not yet decided. Some facilities may take longer to repair depending on damage.
What to doCheck the city website for updates on when community centres will reopen.
Thank you for using our community centres.
Following the earthquake on 28 July, community centres in the city are now operating as shelters.
From 29 July onwards, all community centres will close temporarily so we can focus on running the shelters.
Our plans from now on are below.
The centres will stay closed for now because we are running them as shelters. We are not taking new registrations.
The reopening date is not yet decided.
Some centres have damage from the earthquake. We will check them and reopen them in stages as soon as they are ready.
Depending on how badly the buildings are damaged, repairs may take a long time. The centres will stay closed during repairs.
We will announce reopening dates for each community centre on the city website as soon as we know them.
We apologize for any inconvenience and trouble this causes. We ask for your understanding and cooperation.
Date 2026-08-03 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326816/index.html
Evacuation
Parks with vehicle sleeping spaces are now open
After the earthquake on July 28, 2024, some park grounds are open as temporary vehicle sleeping spaces. Many parks cannot use toilets, so please use nearby shelters instead. Check the attached park list (PDF) for details.
What to doCheck the attached file 'R8 Kumamoto Earthquake Open Parks List' to find which parks are available. Bring your own toilet paper and take all rubbish with you.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiThis is where Yatsushiro（八代）City Hall is. Contact the Urban Planning Division（都市整備課）there.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
We will update this information as the situation changes.
We offer our deepest sympathy to everyone affected by the earthquake that occurred on 28 July, Reiwa 8.
Some park grounds are open as temporary spaces for sleeping in vehicles.
We share current information here. For details, please check the attached file.
Pay careful attention to aftershocks and weather. Keep yourself safe when you use these spaces.
Many parks have no water, so toilets cannot be used.
In that case, please use a nearby shelter.
No open flames are allowed in parks.
Please bring your own toilet paper. (Supply cannot keep up with demand.)
Please take all your rubbish with you to keep parks and car parks clean.
Please do not use generators or watch television or listen to music loudly — this disturbs others.
If the situation changes (such as water becoming available), please contact the Urban Development Division（都市整備課）at 0965-33-4123.
Reiwa 8 Kumamoto Earthquake Open Parks List (PDF: 128 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326775/3_26775_157958_up_e8qzi3ql.pdf
For people sleeping in vehicles (PDF: 188.4 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326775/3_26775_157959_up_qzhtlava.pdf
Date 2026-08-03 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326775/index.html
UrgentWater
Test water flow is happening in areas with no water. Do not use it. Check your taps.
We are doing test water flow in stages in Gunzuka, Showa, and Hinagu school districts to find leaks. Water may come out briefly during the test, but you cannot drink it or use it. If your home has a leak, you must close the water shut-off valve.
What to doCheck that all your taps are closed. If the water meter dial is turning, your home may have a leak — close the shut-off valve. Even if water comes out during the test, do not use it.
Affected districts
- 郡築校区No water — test water flow happening now
- 昭和校区No water — test water flow happening now
- 日奈久校区No water — test water flow happening now
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Test water supply is now running
We are doing test water supply in stages in some areas of the city（郡築校区、昭和校区、日奈久校区）to end the water shortage early and check for leaks. Please check beforehand that your taps are not left open.
If the dial on your water meter keeps turning after you close your taps, there may be a leak inside your home. Please close the main shut-off valve.
Water may come out during the test, but this is only for testing. Please do not use it.
Date 2026-08-03 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326807/index.html
Support
Kumamoto starts accepting corporate tax donations for 2026 earthquake recovery
Yatsushiro City in Kumamoto Prefecture, which suffered major damage from the Reiwa 8 Kumamoto Earthquake on July 28, 2026, has started accepting support donations through corporate tax benefit donations. The donations will be used for disaster recovery and reconstruction projects. You can apply online, submit an application form, or use the portal site.
What to doCompanies that want to donate should apply using one of these methods: online application, application form submission, or the portal site.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiYatsushiro City Hall is located here. This is the address for donation inquiries.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
A major earthquake struck Kumamoto on July 28, 2026, and caused serious damage in Yashiro city（八代市）. The lives of people in the city are greatly affected.
We will work hard to recover and rebuild as soon as possible. We ask for your support.
How to apply for donations
You can choose from three ways: online application, submitting an application form, or using a portal site.
What donations are used for
Donations will be used for recovery and reconstruction projects from the 2026 Kumamoto earthquake.
Corporate Furusato Tax Apply here＜Open 24 hours online＞
https://www.city.yatsushiro.lg.jp/kiji00326703/index.html
○Disaster support donation acceptance sites○
Kifuru Online（river Inc.）(external link)
https://kifuru.jp/projects/2366/
Furusato Connect（JTB Inc.）(external link)
https://furu-con.jp/projects/2038/detail
Corporate Furusato Tax general inquiry desk（Jichitai Link Inc.）(external link)
https://zaigenkakuho.com/kigyou_furusato/municipality/13020/
Date 2026-08-03 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326766/index.html
Support
Where to deliver supplies from companies has changed
Due to the 2024 Kumamoto earthquake, supplies from companies will now go to Yatsushiro Kumakou Co., Ltd. (at 1159-24 Kagami, Kagami Town, Yatsushiro City) instead of Toyooka Jiken Arena. Delivery hours are 9 a.m. to 4 p.m.
What to doCompanies that provide supplies should now deliver them to Yatsushiro Kumakou Co., Ltd. (9 a.m. to 4 p.m.).
Yatsushiro Kumakou Co., Ltd.
八代熊交株式会社
Open
Receiving hours: 9 a.m. to 4 p.m.
Toyooka Jiken Arena
トヨオカ地建アリーナ
Closed
No longer receiving supplies
Affected districts
- 鏡町鏡かがみまちかがみ / kagamimachikagamiLocation of the new delivery destination
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Notice of delivery destination change for supplies provided by companies in connection with the Reiwa 8 Kumamoto earthquake
Regarding supplies provided by companies in connection with the Reiwa 8 Kumamoto earthquake: Until now, Toyooka Jiken Arena（トヨオカ地建アリーナ） (postal code 866-0841, 11-1 midorichou（緑町）, Yatsushiro City, Kumamoto Prefecture) has been the delivery destination, but from now on we will accept supplies at the following location.
[Delivery destination] Postal code 869-4203, kagamimachikagami（鏡町鏡）, 1159-24 Kagami, Yatsushiro City, Kumamoto Prefecture Yatsushiro Kumakou Co., Ltd.（八代熊交株式会社）
[Acceptance hours] 9 a.m. to 4 p.m.
※ For supply management purposes, please deliver during the above time slot.
Date 2026-08-02 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326809/index.html
Support
Free phone and face-to-face legal advice from Kumamoto Lawyers Association about the earthquake
Kumamoto Lawyers Association is providing free phone advice about the Kumamoto earthquake (August 3–12, weekdays only) and free face-to-face consultations at 8 legal advice centres in the prefecture (by appointment, 30 minutes each). The service is for people affected by the earthquake and their families.
What to doFor free phone advice, call 096-312-3252. To book a face-to-face meeting, call 096-325-0009. Tell them you are calling about earthquake-related advice.
Kumamoto Lawyers Association（熊本県弁護士会） offers free advice by phone and face-to-face about the Kumamoto earthquake.
1 Free phone advice: "Free phone advice service for everything about the 2024 Kumamoto earthquake"
We offer free advice about the earthquake and information about many topics.
Phone number: 096-312-3252 — Note: call charges apply.
When: August 3 (Monday) to August 12 (Wednesday) 2024 — weekdays only.
10 a.m. to 12 p.m., 2 p.m. to 4 p.m.
2 Free face-to-face advice
At legal advice centres of Kumamoto Lawyers Association（熊本県弁護士会） around the prefecture, we offer free legal advice about earthquake damage to people affected by the earthquake and their families.
Consultation time: 30 minutes.
Phone number to book: 096-325-0009.
How to book: Please call ahead to make an appointment.
Note: If you come to the advice centre without booking, we may not be able to help you right away.
Note: When you book, please tell us you are calling about earthquake-related advice.
Legal advice centres of Kumamoto Lawyers Association（熊本県弁護士会） (8 centres in the prefecture)
http://www.kumaben.or.jp/soudan/
Date 2026-08-02 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326808/index.html
Daily life
Resource collection will resume as normal from Monday, August 3
Resource collection will restart as planned from Monday, August 3. However, collection may be delayed or not happen if safety at collection points cannot be secured, or depending on road conditions and the amount of waste. A sign will be put up at collection points that cannot be serviced by the evening before collection day.
What to doDo not bring disaster waste to resource collection points. Take it to the temporary disaster waste storage area instead. Bring glass, ceramics, and small electrical items to resource collection points in small amounts at a time.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiListed as the location of Yatsushiro City Hall（八代市役所）. Not explicitly marked as a collection target area.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
About resource collection service
From Monday, August 3rd, resource collection will restart as usual.
However, collection may be delayed or may not happen if the collection point cannot be made safe, or depending on road conditions and the amount of waste. For collection points where collection cannot happen at all, a sign will be posted by the evening before collection day.
For details about bringing waste, please check the information below.
About restarting drop-offs from homes and businesses at Eco Eight Yatsushiro（「エコエイトやつしろ」）
Please check the details about restarting drop-offs at Eco Eight Yatsushiro（「エコエイトやつしろ」）.
Please do not bring disaster waste to resource collection points. Bring it to the temporary disaster waste storage area instead.
Please check the details about the temporary disaster waste storage areas.
Items like glass, ceramics, and small electrical items can be accepted at resource collection points, since they are on the common acceptance list. However, if large amounts are brought at once, collection becomes difficult and puts a big burden on the area. When you bring items to resource collection points, please bring only small amounts at a time. Thank you for your help.
Date 2026-08-02 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326811/index.html
Daily life
Waste drop-off at Eco Eight Yatsushiro resumes from August 3 (Monday)
Waste drop-off at Eco Eight Yatsushiro（エコエイトやつしろ）, which stopped due to the earthquake, will resume from August 3 (Monday). However, disaster waste cannot be brought in — you must take it to a disaster waste temporary storage site instead. Heavy traffic and road congestion are expected right after it reopens, so people are asked to use regular waste collection (community collection days and sites) instead.
What to doFrom August 3 onwards, if you bring waste, separate it by type, bring your driver's license, and deliver it to Eco Eight Yatsushiro（エコエイトやつしろ）. Do not bring disaster waste — use a disaster waste temporary storage site instead.
Eco Eight Yatsushiro
エコエイトやつしろ
Open
Resumes from August 3 (Monday). Reception hours: Weekdays 8:30–11:30 and 13:00–16:30, Saturdays 8:30–11:30 (closed December 31–January 3, public holidays, and regular holidays). Fee: 150 yen per 10 kg. Driver's license required for address confirmation. Bring waste separated by type. Disaster waste not accepted.
Drop-off at Eco Eight Yatsushiro（エコエイトやつしろ） resumes (from August 3, Monday)
From August 3 (Monday), we will resume accepting waste from households and businesses.
Disaster waste cannot be brought here. Take it to a disaster waste temporary storage site instead.
See here (about disaster waste temporary storage sites) for details.
Right after reopening, there will be heavy congestion and traffic jams on nearby roads. Please be careful.
Due to the earthquake, there are uneven areas inside and around the site. Drive carefully.
Heavy congestion is expected right after reopening, so please use regular waste collection (community collection days and sites)
instead. (If you have a lot of waste, spread it over several days.)
Depending on the situation, such as if the site needs organizing, we may close early.
Reception hours (weekdays): 8:30 AM to 11:30 AM
(Saturdays) 8:30 AM to 11:30 AM
Closed from December 31 to January 3, and on public holidays and regular holidays.
Fee: 150 yen per 10 kg (extra fees may apply in some cases)
You must show your driver's license to confirm your address.
To prevent congestion, separate your waste by type before bringing it.
If waste is not separated, you must take it back.
You must unload the waste yourself.
Wear safe clothing and footwear.
For safety, follow the staff's instructions on site.
Limits on what you can bring
Eco Eight Yatsushiro（エコエイトやつしろ） has limits on vehicle size and the types and amounts of waste you can bring in one day.
Check the files below before you come.
Drop-off limits (from April 1, 2025) (PDF: 116.9 KB)
https://www.city.yatsushiro.lg.jp/kiji00326742/3_26742_up_wkz1j2bx.pdf
Separation quick guide (Environment Center) [from April 23, 2026] (PDF: 1.01 MB)
https://www.city.yatsushiro.lg.jp/kiji00326742/3_26742_up_cjale7ph.pdf
If staff decide on site that waste cannot be brought in, you must take it back.
Date 2026-08-02 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326742/index.html
All parks: reservations stopped after the earthquake
After the earthquake on July 28, 2025, the city has stopped accepting reservations for all parks. Some park grounds are being used for vehicle sleeping areas or disaster response bases. Kuma River Riverside Green Space（球磨川河川緑地）and North Central Park（北部中央公園）have damaged grounds, and reservations will be stopped for the rest of the year.
What to doWait for information about when reservations will restart on the homepage.
Kuma River Riverside Green Space
球磨川河川緑地
Closed
Grounds are damaged and not safe to use. Reservations will be stopped for the rest of the year.
North Central Park
北部中央公園
Closed
Grounds are damaged and not safe to use. Reservations will be stopped for the rest of the year.
We are stopping new bookings for now.
An earthquake occurred on July 28, 2025. We deeply sympathize with all those affected.
Because of the earthquake, we are opening some park grounds for people to sleep in cars.
We are putting the safety of all citizens first. We have stopped all park reservations.
Right now, some parks are being used as helicopter landing places and communication bases.
For other parks, we do not yet know what they will be used for in future disaster work.
Because of this, we are not taking September reservations that were to begin on August 1 (Saturday).
We are stopping them for now.
Kuma River Riverside Green Space（球磨川河川緑地） and North Central Park（北部中央公園） have damaged grounds and cannot be used safely.
Reservations will be stopped for the rest of the year.
When we can start taking reservations again, we will tell you on the homepage and other places.
Yatsushiro City Hall, Urban Development Section
Date 2026-08-01 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326805/index.html
Support
Check support information and water locations on Kumamoto Disaster Victim Support Navigator
Private companies have created the Kumamoto Disaster Victim Support Navigator for the 2024 Kumamoto Earthquake. It is a website that collects support information and shows water supply locations on a map in an easy-to-read format.
What to doVisit the Kumamoto Disaster Victim Support Navigator (https://kumamoto-shien.jp/) to check support information.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachilisted as the location of Yatsushiro City Hall (not a disaster affected area, but a location marker)
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
A guide called Kumamoto disaster support guide, which brings together support information related to the 2024 Kumamoto earthquake, is being made by private companies as part of disaster support work.
You can see on a map where water is being given out. Information is collected in an easy-to-read format, so please use it.
Kumamoto disaster support guide
https://kumamoto-shien.jp/ (external link)
https://kumamoto-shien.jp/
Date 2026-08-01 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326806/index.html
Emergency danger checks for buildings damaged in the earthquake start 31 July 2026
For buildings damaged in the 2026 Kumamoto earthquake, certified inspectors will check the outside of buildings to decide if they are safe to use. This stops further damage from aftershocks. From 31 July 2026, we check areas with the most home damage first. This check is different from the damage check for disaster certificates.
What to doWhen an inspector visits to check your building, please ask to see their certificate. Please help the inspection go smoothly.
What is an emergency danger check for damaged buildings?
Buildings damaged by earthquakes can cause further harm from later shocks. Walls or other parts may fall and hurt people. To stop this, experts called certified inspectors check damaged buildings right away. They decide if the building is safe to use. This stops deaths and injuries from further damage. Note: This is different from damage checks done to give disaster certificates.
Emergency danger checks for damaged buildings start 31 July 2026.
We check areas with the most home damage first.
Certified inspectors registered by the governor mainly look at the outside of buildings. They check the structure and anything that might fall and cause harm.
Emergency danger checks keep you safe from further damage. When an inspector visits, please help them do their job smoothly. We ask for your help.
Note: Inspectors work in pairs and carry a certificate. If something seems wrong, ask to see the certificate.
Date 2026-08-01 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326802/index.html
Building approval applications are temporarily stopped
Following the 2024 Kumamoto earthquake, building-related applications — including building confirmation, completion inspections, and various certificates — will be stopped for about one month. Emergency temporary buildings and urgent completion inspections are not affected. We will announce when services restart.
What to doIf you need to submit building approval applications, please wait for the restart notice.
How we are handling building confirmation applications following the 2024 Kumamoto earthquake
Following the 2024 Kumamoto earthquake, we are temporarily stopping the acceptance of the applications listed below.
The stop will last about one month. We will announce when services restart.
Building confirmation and plan notification
Completion inspection and completion notification (except where completion inspection is urgent)
Prior survey for building confirmation applications
Permission and approval under the Building Standards Act (except applications for emergency temporary buildings)
Road position designation
Building energy consumption performance conformity assessment and approval of building energy consumption performance improvement plans
Approval of long-life quality housing construction plans
Approval of low-carbon building construction plans
Inspection of building project outlines and issue of copies
Issue of various certificates (building confirmation received, completion inspection passed, road position designated, building confirmation not required)
Date 2026-08-01 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326800/index.html
UrgentEvacuation
Shelter arrangement was changed (as of 12:00 on August 1)
Shelters were reorganized as of 12:00 on August 1. The list of open shelters has changed. Check the PDF list for the latest shelter status.
What to doCheck the PDF "Shelter opening status list (reorganized) (August 1, 12:00)" and see which shelters are open now.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiListed as the location of Yatsushiro city office (not mentioned as an evacuation target area)
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
(Updated August 1, 12:00)
We have reorganized the shelters. We are letting you know.
Shelter opening status list (reorganized) (August 1, 12:00) (PDF: 479.6 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326799/3_26799_157902_up_xi1jezri.pdf
Date 2026-08-01 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326799/index.html
Daily life
City gas users in Yatsushiro area: Kyushu Gas is giving out portable camp stoves
Kyushu Gas is handing out portable camp stoves to households that use city gas in the Yatsushiro area. You can apply by phone. Each family gets one stove.
What to doTo apply for a portable camp stove, call 0120-96-7791.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachi
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
For customers using city gas in 八代地区
This is a notice from Kyushu Gas.
We are handing out portable gas cookers to customers who ask for them.
Phone number: 0120-96-7791
Other: One cooker per family.
Notice from Kyushu Gas (PDF: 178 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326804/3_26804_157911_up_lb67c6oj.pdf
Date 2026-08-01 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326804/index.html
Infant health checks and child support services are suspended for now
Due to the effects of the 2024 Kumamoto earthquake, infant health checks (4 months, 7 months, 18 months, 3 years old) and smile square, birthday preventive dental care, child development consultation, mother-child individual consultation, and welcome baby class are suspended for now. Mother and child health handbook distribution continues by appointment.
What to doIf you want a mother and child health handbook, call to make an appointment at the city office 2nd floor window 10 (0965-33-5116) or {{P1}} (0965-52-5277).
Kagami health center
鏡保健センター
Open
Mother and child health handbook distribution only, by appointment, ongoing. Phone: 0965-52-5277
We send our sympathy to all who have been affected by the 2024 Kumamoto earthquake.
The services below that were scheduled are suspended for now. When we know when they will restart, we will tell you again.
○ Infant health checks (4 months, 7 months, 18 months, 3 years old)
○ Smile square, birthday preventive dental care, child development consultation, mother-child individual consultation, welcome baby class
However, mother and child health handbook distribution continues by appointment, so please contact us below.
Phone to book: ① city office 2nd floor window 10 0965-33-5116, ② Kagami health center（鏡保健センター） 0965-52-5277
Date 2026-07-31 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326751/index.html
Daily life
Gas stations in the city will reopen one by one.
Some gas stations in the city now have long queues. With support from the national government, supply is expected to reach several times the normal amount. As electricity is restored, gas stations that are ready will reopen step by step.
Some gas stations in the city now have long queues for fuel. With support from the national government, supply is expected to reach several times the normal amount.
As electricity is restored, gas stations that are ready will reopen step by step.
Date 2026-07-31 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326793/index.html
Support
Yatsushiro City Disaster Volunteer Center — opening preparations in progress (not accepting volunteers yet)
Yatsushiro City is working with Yatsushiro City Social Welfare Council to prepare to open the Yatsushiro City Disaster Volunteer Center. We are not accepting volunteers at this time. When preparations are complete, we will announce the opening date and how to apply on the city website and Yatsushiro City Social Welfare Council Facebook.
What to doPlease wait for the opening announcement before taking part in volunteer work.
We sincerely offer our condolences to everyone affected by the 2024 Kumamoto earthquake.
Yatsushiro City is working with Yatsushiro City Social Welfare Council（八代市社会福祉協議会） to prepare to open the Yatsushiro City Disaster Volunteer Center（八代市災害ボランティアセンター） to help people affected by the disaster rebuild their lives.
We are now checking damage across the city and setting up to receive volunteers and manage activities. When preparations are complete, we will announce the opening date, how to apply, and other details on the city website and Yatsushiro City Social Welfare Council（八代市社会福祉協議会） Facebook and other channels.
The Disaster Volunteer Center（災害ボランティアセンター） is not accepting volunteers yet. For safe and smooth work, we ask for your understanding and cooperation — please wait for the opening announcement.
Yatsushiro City（八代市） and Yatsushiro City Social Welfare Council（八代市社会福祉協議会） will work together to support everyone affected by the disaster so they can return to a safe life as soon as possible.
Yatsushiro City Social Welfare Council（八代市社会福祉協議会） Facebook (external link)
https://www.facebook.com/yatsushiroshakyo/?locale=ja_JP
Date 2026-07-31 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326762/index.html
Support
Changes to holiday doctors in August 2026 (Kumamoto earthquake response)
Many medical facilities were damaged by the 2026 Kumamoto earthquake, so the system of holiday doctors has changed. After August 9, doctors will be announced as facilities become available. The night emergency clinic will return to normal care from August 3, but it is closed on Sundays and public holidays.
What to doBefore visiting, check the latest information by calling the Yatsushiro City Medical Association Telephone Service (0965-34-7001).
Sakura Cross Yatsushiro Rehabilitation Hospital
桜十字八代リハビリテーション病院
Open
Holiday home doctor. Hours: 9 a.m. to 5 p.m. Phone: 32-2777
Yatsushiro City Night Emergency Clinic
八代市夜間急患センター
Open
Normal care begins August 3 (Monday). Weeknights and Saturdays 7 p.m. to 10 p.m. Closed Sundays, public holidays, and year-end holidays. Call before visiting. Address: Yatsushiro City, Hirayama Shinmachi 4438-3
Nakamura Pharmacy
中村調剤薬局
Open
Yatsushiro Pharmacists Association duty pharmacy. Hours: 9 a.m. to 5 p.m.
Ebisu Pharmacy Honmachi Branch
ヱビス薬局 本町店
Open
Yatsushiro Pharmacists Association duty pharmacy. Hours: 9 a.m. to 5 p.m.
General Hospital Front Pharmacy
総合病院前調剤薬局
Open
Yatsushiro Pharmacists Association duty pharmacy. Hours: 9 a.m. to 5 p.m.
Workers' Compensation Hospital Front Pharmacy
労災病院前調剤薬局
Open
Yatsushiro Pharmacists Association duty pharmacy. Hours: 9 a.m. to 5 p.m.
Kojo Dental and Orthodontic Clinic
古城歯科・矯正歯科医院
Open
Yatsushiro Dental Association duty dentist. Hours: 10 a.m. to 4 p.m. Phone: 34-3344
Affected districts
- 平山新町ひらやましんまち / hirayamashimmachiAddress of Yatsushiro City Night Emergency Clinic (Yatsushiro City Hirayama Shinmachi 4438-3)
- 本町ほんまち / hommachiAddress of Sakura Cross Yatsushiro Rehabilitation Hospital (Honmachi 2-chome) and Ebisu Pharmacy Honmachi Branch
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
◆ Holiday doctors in August 2026
Many medical facilities were damaged by the 2026 Kumamoto earthquake. For now, care will be handled by facilities that can provide it.
For doctors after August 9, we will announce them as soon as we know which facilities can help.
※ Yatsushiro City Night Emergency Clinic（八代市夜間急患センター） is closed on Sundays and public holidays.
※ For minor illnesses and injuries that are not urgent, please visit during weekday office hours.
Yatsushiro City Medical Association ※ Hours: 9 a.m. to 5 p.m.
Sakura Cross Yatsushiro Rehabilitation Hospital（桜十字八代リハビリテーション病院）
※ The above information may change. Please check with Yatsushiro City Medical Association Telephone Service 0965-34-7001.
Yatsushiro County and City Medical Association ※ Hours: 9 a.m. to 5 p.m.
※ No home doctors are available, but care is possible at Yatsushiro Northern Area Medical Center.
Yatsushiro Pharmacists Association (duty pharmacy) ※ Hours: 9 a.m. to 5 p.m.
Nakamura Pharmacy（中村調剤薬局）
Ebisu Pharmacy Honmachi Branch（ヱビス薬局 本町店）
General Hospital Front Pharmacy（総合病院前調剤薬局）
Workers' Compensation Hospital Front Pharmacy（労災病院前調剤薬局）
Yatsushiro Dental Association (dental care) ※ Hours: 10 a.m. to 4 p.m.
Kojo Dental and Orthodontic Clinic（古城歯科・矯正歯科医院）
Yatsushiro City Night Emergency Clinic（八代市夜間急患センター） ※ For night emergencies
Normal care begins August 3 (Monday)
Weeknights and Saturdays: 7 p.m. to 10 p.m.
※ Closed on Sundays and public holidays.
※ Closed for year-end holidays.
Yatsushiro City Night Emergency Clinic（八代市夜間急患センター）
http://www.yatsushiro-med.or.jp/emergency/
※ Always call before visiting.
Yatsushiro City hirayamashimmachi（平山新町） 4438-3
Children's medical telephone consultation ※ For children under 15
If your child has a sudden illness or injury at night or on a holiday, experienced nurses can help with treatment and first aid.
Dial #8000 (no area code)
From rotary phones, IP phones, and fiber phones: 096-364-9999
Weekdays: 7 p.m. to 8 a.m. next morning
Saturday: 3 p.m. to 8 a.m. next morning
Sunday and public holidays: 8 a.m. to 8 a.m. next morning
※ Consultation is free, but you pay for the call.
Emergency Care Support Center ※ Mainly for ages 15 and over
If you have a sudden illness or injury at night, staff (nurses) can help with treatment and first aid.
Dial #7119 (no area code)
From rotary phones, IP phones, and fiber phones: 03-6456-3290
Date 2026-07-31 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326609/index.html
Support
Service windows at the main city hall are reduced (floors 1 and 2)
Because of the 2026 Kumamoto Earthquake, the number of service windows and staff available on floors 1 and 2 of the main city hall is lower than normal for the time being. Procedures may take longer than usual.
What to doFor non-urgent procedures, come to the office on a later date, or call the relevant window in advance to check.
Main city hall
本庁舎
Open
Floors 1 and 2 have fewer service windows and fewer staff. Procedures may take longer than usual.
Because of the 2026 Kumamoto Earthquake（令和８年熊本地震）, staff are giving priority to supporting disaster victims and responding to the disaster. For the time being, the number of service windows and staff on floors 1 and 2 of the main city hall（本庁舎）is reduced.
When you visit, please be aware that procedures and other tasks may take longer than usual.
If your matter is not urgent, please come to the office on a later date.
For more details, please contact the relevant service window directly.
・ Residents Section（市民課）: 0965-33-4110
・ Disability Support Section（障がい者支援課）: 0965-35-0294
・ Elderly Support Section（高齢者支援課）: 0965-33-4436
・ Long-term Care Insurance Section（介護保険課）: 0965-32-1175
・ National Health Insurance and Pension Section（国保ねんきん課）: 0965-33-4113
・ Children's Future Section（こども未来課）: 0965-33-8721
・ Child and Family Support Section（こども家庭支援課）: 0965-37-6800
・ Health and Welfare Policy Section（健康福祉政策課）: 0965-33-4003
・ Health Promotion Section（健康推進課）: 0965-33-5116
・ Livelihood Assistance Section（生活援護課）: 0965-33-8722
・ Municipal Tax Section（市民税課）: 0965-33-4107
・ Property Tax Section（資産税課）: 0965-33-4108
・ Tax Collection Section（納税課）: 0965-33-4109
Date 2026-07-31 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326790/index.html
Evacuation
Stay healthy in shelters and cars (watch for blood clots, infection, and heat sickness)
Power cuts and water shortages from the 2024 Kumamoto earthquake continue. With extreme heat, evacuation life may last a long time. In shelters and cars, watch for blood clots in the legs, infection, and heat sickness. Read the leaflet (PDF) for details.
What to doRead the leaflet (PDF). Try to prevent blood clots, infection, and heat sickness.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiYatsushiro City Hall is here. The whole city of Yatsushiro（八代市）is included.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Stay healthy in shelters and cars
We offer our sympathies to all those affected by the 2024 Kumamoto earthquake.
Power and water are out. Life is very hard. It is very hot, and evacuation may last a long time. In shelters and in cars, watch for blood clots, illness, and heat stroke.
Read the leaflet for more.
Stay healthy in shelters (PDF: 98.2 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326796/3_26796_157895_up_g5cun7wq.pdf
Date 2026-07-31 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326796/index.html
UrgentWater
Water supply for daily use at Aeon Yatsushiro Shopping Center parking lot
Aeon Kyushu will provide water for daily use at the Aeon Yatsushiro Shopping Center（イオン八代ショッピングセンター） parking lot. Starting Saturday, August 1 in the afternoon, while supplies last. This is not drinking water.
What to doBring a water container such as a plastic bottle or water jug, and come to the Aeon Yatsushiro Shopping Center（イオン八代ショッピングセンター） parking lot.
Aeon Yatsushiro Shopping Center parking lot
イオン八代ショッピングセンター駐車場
Open
Saturday, August 1 afternoon—while supplies last. About 10 liters per person. Bring your own water container. This is daily-use water only, not drinking water.
Affected districts
- 沖町おきまち / okimachi
- 松江城町まつえじょうまち / matsuejoumachi
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Aeon Kyushu will give out water for daily use.
Location: Aeon Yatsushiro Shopping Centre car park（イオン八代ショッピングセンター駐車場）
Postal code 866-0013, Yatsushiro City（八代市）okimachi（沖町）Rokubanwari 3987-3
Time: Saturday, August 1st, afternoon until supplies run out
About 10 litres will be given out per visit.
Please bring a water container (such as a plastic bottle or water jug).
Note: This is water for daily use, not for drinking. Please be careful not to use it for drinking.
Date 2026-07-31 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326797/index.html
Water
Yatsushiro city water system: earthquake damage and what comes next
Yatsushiro city's water system has been damaged by the earthquake. Details of the damage and future actions are in the attached PDF file.
What to doCheck the attached PDF file: 'Yatsushiro city water system: earthquake damage and what comes next'.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiThis is where Yatsushiro city office is located (not mentioned as a damaged area in the text).
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Yatsushiro city water system: earthquake damage and what comes next
https://www.city.yatsushiro.lg.jp/kiji00326789/3_26789_157876_up_i6rcztw5.pdf
We are telling you about 八代市 water supply damage and next steps.
八代市 water supply damage and next steps (PDF: 1.97 megabytes)
https://www.city.yatsushiro.lg.jp/kiji00326789/3_26789_157876_up_i6rcztw5.pdf
Date 2026-07-31 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326789/index.html
Support
Where to send help: supplies, money, and volunteers
The city has published where to send supplies, portable toilets, donations, and volunteers for the Kumamoto Earthquake of 2024. People and groups who want to help should call or email the right department for the type of help they want to give.
What to doCall or email the department in charge of the type of help you want to give.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiWhere Yatsushiro City Hall is (the department that receives help is in this building)
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Here are the contact windows for receiving support goods and other help for the 2024 Kumamoto earthquake.
Please contact the department below.
Support goods (including food and water) → Economic and Cultural Exchange Department
0965-33-8513 shoko@city.yatsushiro.lg.jp
Portable toilets → Citizens and Environment Policy Department
0965-33-4114 kankyo@city.yatsushiro.lg.jp
Monetary donations → Health and Welfare Policy Department
0965-33-8721 kodomo@city.yatsushiro.lg.jp
Donations → Finance Policy Department
0965-33-4106 zaisei@city.yatsushiro.lg.jp
Volunteers → Health and Welfare Policy Department
0965-33-4003 fukushi@city.yatsushiro.lg.jp
Meal support → Agriculture, Forestry and Fisheries Policy Department
0965-33-8751 noushin@city.yatsushiro.lg.jp
Date 2026-07-30 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326786/index.html
Support
You can see a doctor even without your My Number health insurance card or eligibility confirmation card
People affected by the 2026 Kumamoto Earthquake（令和8年熊本地震）who have lost their My Number health insurance card, eligibility confirmation card, or publicly funded medical certificate, or who left them at home when evacuating, can still see a doctor. Tell the medical facility your date of birth, name, and contact details. In urgent cases, you can also visit a medical facility that is not your designated facility for publicly funded medical care.
What to doTell the medical facility reception desk your date of birth, name, and contact details. Then you can see a doctor.
You can visit a medical facility even without your My Number health insurance card（マイナ保険証）, eligibility confirmation card（資格確認書）, or publicly funded medical care certificate（公費負担医療の受給者証）.
If you were affected by the 2026 Kumamoto Earthquake（令和8年熊本地震）and lost your My Number health insurance card（マイナ保険証）, eligibility confirmation card（資格確認書）, or publicly funded medical care certificate（公費負担医療の受給者証）, or left them at home when you evacuated, you can still see a doctor at a medical facility by stating:
・Your contact details (phone number, etc.)
State these details and you will be able to see a doctor.
Also, for publicly funded medical care（公費負担医療）, in urgent cases you can visit a medical facility that is not your designated facility（指定医療機関）.
Examples of publicly funded medical care certificates（公費負担医療の受給者証）:
○ Atomic bomb survivor health record book（被爆者健康手帳）
○ Patient card for tuberculosis medical treatment（結核患者に対する医療に係る患者票）
○ Designated intractable disease medical care certificate（指定難病医療受給者証）
○ Specified disease medical care certificate（特定疾患医療受給者証）
○ Hepatitis treatment special promotion programme certificate（肝炎治療特別促進事業受給者証）, liver cancer and severe cirrhosis treatment research promotion programme participation card（肝がん・重度肝硬変治療研究促進事業参加者証）
○ Child welfare treatment voucher（児童福祉療育券）
○ Paediatric chronic specific disease medical care certificate（小児慢性特定疾病医療受給者証）
○ Medical care voucher for premature infant care（未熟児養育医療に係る養育医療券）
○ Medical consultation request letter related to public assistance（生活保護に係る診療依頼書）
○ Identity confirmation card for Japanese nationals remaining in China who have been approved for medical support benefits（医療支援給付の支給決定がされている中国残留邦人等に対する本人確認証）
○ Self-reliance support medical care certificate（自立支援医療受給者証）
○ Minamata disease related record book（水俣病関係手帳）, and others
Date 2026-07-30 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326779/index.html
Support
You can receive care services without your insurance card
People affected by the 2026 Kumamoto Earthquake who have lost their Long-Term Care Insurance Certificate or Cost-Sharing Certificate, or who evacuated without them, can still receive care services by stating their date of birth and cost-sharing ratio.
What to doWhen using care services, tell the service provider your date of birth and your cost-sharing ratio.
You can receive care services without your insurance card.
If you were affected by the 2026 Kumamoto Earthquake（令和８年熊本地震）and cannot show your Long-Term Care Insurance Certificate（被保険者証）or Cost-Sharing Certificate（負担割合証）— because you lost them or evacuated without them — you may still use designated home care service providers（指定居宅サービス事業者）, designated home care support providers（指定居宅介護支援事業者）, and long-term care insurance facilities（介護保険施設）by doing the following:
By stating these, you can receive care services.
Flyer (PDF: 334.6 kilobytes)
https://www.city.yatsushiro.lg.jp/kiji00326778/3_26778_157838_up_2nezay2r.pdf
Date 2026-07-30 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326778/index.html
UrgentWater
Water supply cut off across the whole city — no date set for repairs (drinking water)
The July 28 earthquake has cut off drinking water across all of Yatsushiro City（八代市）. Water pipes and main supply pipes have burst. There is no schedule for repairs. If you are in Sento-machi（千丁町）, Kagami-machi（鏡町）, Toyo-machi（東陽町）, or Izumi-machi（泉町）, check the website of the Yatsushiro Living Environment Association（八代生活環境事務組合）.
What to doCheck the city website regularly for the latest information. If you live in Sento-machi（千丁町）, Kagami-machi（鏡町）, Toyo-machi（東陽町）, or Izumi-machi（泉町）, check the Yatsushiro Living Environment Association（八代生活環境事務組合）website: https://seikatsu.yatsushiro.jp/top/news/9577.html
Affected districts
- 八代市水道局の給水区域（旧八代市の区域）Water is cut off. Pipes have burst. No date set for repairs.
- 千丁町Supply area of the Yatsushiro Living Environment Association（八代生活環境事務組合）. Check that association's website for water status.
- 鏡町Supply area of the Yatsushiro Living Environment Association（八代生活環境事務組合）. Check that association's website for water status.
- 東陽町Supply area of the Yatsushiro Living Environment Association（八代生活環境事務組合）. Check that association's website for water status.
- 泉町Supply area of the Yatsushiro Living Environment Association（八代生活環境事務組合）. Check that association's website for water status.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
The July 28 earthquake has cut off drinking water across all of Yatsushiro City（八代市）. We are very sorry for the inconvenience to everyone using the water supply.
The water cut-off situation in each area is as follows.
○ Supply area of the Yatsushiro City Waterworks Bureau（八代市水道局）（former Yatsushiro City area）
We are investigating the cause of the cut-off. Main supply pipes from the water source have burst, and water pipes in many parts of the city have also burst. There is no schedule for repairs. The date when drinking water will be available again is not yet known.
We will share updates as soon as they are available through the city website and other channels.
○ Supply area of the Yatsushiro Living Environment Association（八代生活環境事務組合）（Sento-machi（千丁町）, Kagami-machi（鏡町）, Toyo-machi（東陽町）, Izumi-machi（泉町））
Please check the Yatsushiro Living Environment Association（八代生活環境事務組合）website below.
URL: https://seikatsu.yatsushiro.jp/top/news/9577.html (external link)
Date 2026-07-30 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326787/index.html
UrgentWater
Water supply is cut off across the whole city
Due to the earthquake, the water supply has stopped across all of Yatsushiro City. You need to find water.
What to doPlease secure drinking water.
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
This is an announcement from Yatsushiro City（八代市）.
Due to the earthquake, the water supply has stopped across the whole city（市内全域）.
Date 2026-07-30 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326740/index.html
Library (main building and branches) closed temporarily
The library main building, Kagami branch, and Sencho branch are closed temporarily due to damage from the 2024 Kumamoto earthquake. The reopening date is not yet decided.
Library
図書館
Closed
Main building, Kagami branch, and Sencho branch closed temporarily
Kagami branch library
かがみ分館
Closed
Closed temporarily
Sencho branch library
せんちょう分館
Closed
Closed temporarily
Due to damage from the 2024 Kumamoto earthquake, Library（図書館） (main building, Kagami branch library（かがみ分館）, Sencho branch library（せんちょう分館）) will be closed temporarily.
We apologize for the inconvenience. We ask for your understanding.
Date 2026-07-29 · Last confirmed 2026-08-07 12:41 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326772/index.html
All tourist facilities in the city closed temporarily after the earthquake (from July 29)
On July 28, an earthquake damaged some tourist facilities in Yatsushiro. All tourist facilities will close temporarily from July 29 (Wednesday) for safety checks. Facilities will reopen one by one as they are confirmed safe. News about reopening will be shared on the city website and official social media.
What to doCheck the Yatsushiro city website and official social media regularly for reopening information.
Yatsushiro Good Things Product Hall（八代よかとこ物産館）
八代よかとこ物産館
Closed
Yatsushiro Matsunakaのぶひこ Sports Museum（八代市松中信彦スポーツミュージアム）
八代市松中信彦スポーツミュージアム
Closed
Yatsushiro Tourism and Products Information Centre (Shin-Yatsushiro Station)（八代市観光物産案内所（新八代駅））
八代市観光物産案内所（新八代駅）
Closed
Yatsushiro Tourism Information Centre (Yatsushiro Station)（八代市観光案内所（八代駅））
八代市観光案内所（八代駅）
Closed
Youhai Eight-character Square（遙拝八の字広場）
遙拝八の字広場
Closed
Outdoor Station Yatsushiro（アウトドアステーションやつしろ）
アウトドアステーションやつしろ
Closed
Hinaguonsen Centre Banpeiyu（日奈久温泉センターばんぺい湯）
日奈久温泉センターばんぺい湯
ひなぐおんせんせんたーばんぺいゆ / hinaguonsensentaabampeiyu
熊本県八代市日奈久中町316
Closed
Hinagu Tourism Exchange Facility Yume Warehouse（日奈久観光交流施設ゆめ倉庫）
日奈久観光交流施設ゆめ倉庫
Closed
Hinagu Tourism Information Centre（日奈久観光案内所）
日奈久観光案内所
Closed
Sakamoto Onsen Centre Creon（さかもと温泉センター「クレオン」）
さかもと温泉センター「クレオン」
Closed
Touyou Exchange Centre Seseragi (Hot spring)（東陽交流センター「せせらぎ（温泉）」）
東陽交流センター「せせらぎ（温泉）」
Closed
Touyou Stone Craftsman Hall（東陽石匠館）
東陽石匠館
Closed
Fureai Centre Izumi（ふれあいセンターいずみ）
ふれあいセンターいずみ
Closed
Agriculture, Forest and Fishery Products Distribution and Processing Facility（農林水産物流通加工施設）
農林水産物流通加工施設
Closed
Gokashou Heike Village（五家荘平家の里）
五家荘平家の里
Closed
Ogata House（緒方家）
緒方家
Closed
Gokashou Stream Camping Ground（五家荘渓流キャンプ場）
五家荘渓流キャンプ場
Closed
Gokashou Nature School（五家荘自然塾）
五家荘自然塾
ごかのしょうしぜんじゅく / gokanoshoushizenjuku
熊本県八代市泉町仁田尾25
Closed
Umenoki Todoroki Park Management Facility（梅の木轟公園管理施設）
梅の木轟公園管理施設
Closed
Kureko Ancient Village（久連子古代の里）
久連子古代の里
くれここだいのさと / kurekokodainosato
熊本県八代市泉町久連子72
Closed
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
An earthquake happened on July 28 and damaged some tourist facilities in the city.
To keep people safe first, all tourist facilities will close from July 29 (Wednesday).
We plan to do the following.
Experts and staff will check each facility for safety, one by one.
2. When facilities will reopen
Facilities that are found to be safe will reopen one by one as soon as they are ready.
3. Fixing damaged facilities
Facilities that need repair will stay closed until they are safe.
Information about reopening
When each facility can open again, we will tell you on the city website and official social media.
Facilities in 八代市街地 and 日奈久
1. Yatsushiro Good Things Product Hall（八代よかとこ物産館）
2. Yatsushiro Matsunakaのぶひこ Sports Museum（八代市松中信彦スポーツミュージアム）
3. Yatsushiro Tourism and Products Information Centre (Shin-Yatsushiro Station)（八代市観光物産案内所（新八代駅））
4. Yatsushiro Tourism Information Centre (Yatsushiro Station)（八代市観光案内所（八代駅））
5. Youhai Eight-character Square（遙拝八の字広場）
6. Outdoor Station Yatsushiro（アウトドアステーションやつしろ）
7. Hinaguonsen Centre Banpeiyu（日奈久温泉センターばんぺい湯）
9. Hinagu Tourism Exchange Facility Yume Warehouse（日奈久観光交流施設ゆめ倉庫）
10. Hinagu Tourism Information Centre（日奈久観光案内所）
Yatsushiro City Office Tourism Division
Phone number 0965-33-4115
1. Sakamoto Onsen Centre Creon（さかもと温泉センター「クレオン」）
Yatsushiro City Office 坂本 Branch Community Development Division
Phone number 0965-45-2211
1. Touyou Exchange Centre Seseragi (Hot spring)（東陽交流センター「せせらぎ（温泉）」）
2. Touyou Stone Craftsman Hall（東陽石匠館）
Yatsushiro City Office 東陽 Branch Community Development Division
Phone number 0965-65-2111
1. Fureai Centre Izumi（ふれあいセンターいずみ）
2. Agriculture, Forest and Fishery Products Distribution and Processing Facility（農林水産物流通加工施設）
3. Gokashou Heike Village（五家荘平家の里）
6. Gokashou Stream Camping Ground（五家荘渓流キャンプ場）
7. Gokashou Nature School（五家荘自然塾）
8. Umenoki Todoroki Park Management Facility（梅の木轟公園管理施設）
9. Kureko Ancient Village（久連子古代の里）
Yatsushiro City Office 泉 Branch Community Development Division
Phone number 0965-67-2730
Date 2026-07-29 · Last confirmed 2026-08-07 12:41 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326768/index.html
24 sports facilities in Yatsushiro closed temporarily — will reopen after safety checks
After the earthquake on July 28, all 24 sports facilities in Yatsushiro City have been temporarily closed from July 29 (Wednesday) onwards. Safety inspections will be carried out step by step by specialist contractors and staff. Facilities will reopen once they are confirmed to be safe. Information about reopening will be shared on the city website and official social media.
What to doCheck the city website and official social media for information about when facilities will reopen.
Yatsushiro City Tennis Court
八代市テニスコート
Closed
Yatsushiro City Archery Range
八代市弓道場
Closed
Yatsushiro City Ball Sports Stadium
八代市球技場
Closed
Yatsushiro Citizen Swimming Pool
八代市民プール
Closed
Yatsushiro Citizen Baseball Stadium
八代市民球場
やつしろしみんきゅうじょう / yatsushiroshiminkyuujou
熊本県八代市古閑中町1495
Closed
Yatsushiro City General Sports Hall
八代市総合体育館
Closed
Yatsushiro City Martial Arts Hall
八代市立武道館
Closed
Yatsushiro City Sumo Ring
八代市相撲場
Closed
Yatsushiro Hyakusairai Sports Center
八代市百済来スポーツセンター
Closed
Yatsushiro Sentei Sports Hall
八代市千丁体育館
Closed
Yatsushiro Sentei Tennis Court
八代市千丁テニスコート
Closed
Yatsushiro Sentei East Ground
八代市千丁東グラウンド
Closed
Yatsushiro Sentei West Ground
八代市千丁西グラウンド
Closed
Yatsushiro Kagami Sports Hall
八代市鏡体育館
Closed
Yatsushiro Kagami Swimming Pool
八代市鏡プール
Closed
Yatsushiro Kagami Martial Arts Hall
八代市鏡武道館
Closed
Yatsushiro Kagami Tennis Court
八代市鏡テニスコート
Closed
Yatsushiro Kagami Sumo Ring
八代市鏡相撲場
Closed
Yatsushiro Kagami General Ground
八代市鏡総合グラウンド
Closed
Yatsushiro Kitashinchi Ground
八代市北新地グラウンド
Closed
Yatsushiro Toyo Sports Center
八代市東陽スポーツセンター
Closed
Yatsushiro Toyo Sports Park
八代市東陽運動公園
Closed
Yatsushiro Kawamata Yamamura Plaza
八代市河俣山村広場
Closed
Yatsushiro Izumi Sports Plaza
八代市泉運動広場
Closed
Thank you very much for using the sports facilities in our city.
An earthquake happened on July 28. Some sports facilities in the city have damage.
To keep people safe, all sports facilities will close from July 29 (Wednesday).
Here is what we will do next.
Professional workers and city staff will check if each facility is safe.
2. When will facilities reopen
When a facility is safe, it will reopen as soon as we are ready.
3. Fixing damaged facilities
If a facility needs repair, it will stay closed until it is safe.
Information about reopening:
When each facility reopens, we will tell you on the city website and official social media.
We are sorry for the trouble. Please help us keep everyone safe.
Yatsushiro City Hall Sports Department（八代市役所 スポーツ振興係）
1. Yatsushiro Tennis Court（八代市テニスコート）
2. Yatsushiro Archery Range（八代市弓道場）
3. Yatsushiro Ball Sports Stadium（八代市球技場）
4. Yatsushiro Citizen's Pool（八代市民プール）
5. Yatsushiro Citizen's Baseball Stadium（八代市民球場）
6. Yatsushiro General Sports Hall（八代市総合体育館）
7. Yatsushiro Municipal Martial Arts Hall（八代市立武道館）
8. Yatsushiro Sumo Ring（八代市相撲場）
9. Yatsushiro Kudara Sports Center（八代市百済来スポーツセンター）
10. Yatsushiro Sencho Sports Hall（八代市千丁体育館）
11. Yatsushiro Sencho Tennis Court（八代市千丁テニスコート）
12. Yatsushiro Sencho East Ground（八代市千丁東グラウンド）
13. Yatsushiro Sencho West Ground（八代市千丁西グラウンド）
14. Yatsushiro Kagami Sports Hall（八代市鏡体育館）
15. Yatsushiro Kagami Pool（八代市鏡プール）
16. Yatsushiro Kagami Martial Arts Hall（八代市鏡武道館）
17. Yatsushiro Kagami Tennis Court（八代市鏡テニスコート）
18. Yatsushiro Kagami Sumo Ring（八代市鏡相撲場）
19. Yatsushiro Kagami General Ground（八代市鏡総合グラウンド）
20. Yatsushiro Kitashinchi Ground（八代市北新地グラウンド）
21. Yatsushiro Toyo Sports Center（八代市東陽スポーツセンター）
22. Yatsushiro Toyo Sports Park（八代市東陽運動公園）
23. Yatsushiro Kawamata Yamamura Plaza（八代市河俣山村広場）
24. Yatsushiro Izumi Sports Plaza（八代市泉運動広場）
Date 2026-07-29 · Last confirmed 2026-08-07 12:41 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326760/index.html
Yatsushiro City Museum Mori no Mori Museum is closed due to earthquake
Following the earthquake on July 28, 2024, Yatsushiro City Museum Mori no Mori Museum is temporarily closed to check for damage. The café is also closed. The reopening date will be announced on the museum's website.
What to doCheck the website for the reopening date.
Yatsushiro City Museum Mori no Mori Museum
八代市立博物館未来の森ミュージアム
Closed
Closed for now. Café is also closed. Opening information will be posted on the website after repairs are finished.
Yatsushiro City Museum Mori no Mori Museum（八代市立博物館未来の森ミュージアム） Notice of temporary closure
An earthquake happened on July 28, 2024. We are now checking the damage.
The museum is closed for now. (The café is also closed.)
Until further notice (We will post the opening date on the website when repairs are finished and we can open again.)
Date 2026-07-29 · Last confirmed 2026-08-07 12:41 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326755/index.html
Four facilities for workers closed temporarily from July 29 due to earthquake
Following the earthquake on July 28, 2026, four worker facilities in Yatsushiro City are temporarily closed from July 29 onwards. Facilities will reopen in stages once safety checks are complete, but the reopening date is not yet set. Reopening information will be announced on the city website and official social media.
What to doCheck the city website or official social media for reopening information for each facility.
Yatsushiro City Working Women's Hall（八代市働く婦人の家）
八代市働く婦人の家
やつしろしはたらくふじんのいえ / yatsushiroshihatarakufujinnoie
熊本県八代市清水町2-94
Closed
Temporarily closed due to earthquake. Will reopen in stages after safety check.
Sunlife Yatsushiro（サンライフ八代）
サンライフ八代
さんらいふやつしろ / sanraifuyatsushiro
熊本県八代市日置町692-1
Closed
Temporarily closed due to earthquake. Will reopen in stages after safety check.
Yatsushiro Advanced Vocational Training School（八代高等職業訓練校）
八代高等職業訓練校
やつしろこうとうしょくぎょうくんれんこう / yatsushirokoutoushokugyoukunrenkou
熊本県八代市清水町2-94
Closed
Temporarily closed due to earthquake. Will reopen in stages after safety check.
Sakurajuji Hall Yatsushiro / Yatsushiro Harmony Hall（桜十字ホールやつしろ（やつしろハーモニーホール））
桜十字ホールやつしろ（やつしろハーモニーホール）
さくらじゅうじほーるやつしろ（やつしろはーもにーほーる） / sakurajuujihooruyatsushiro(yatsushirohaamoniihooru)
熊本県八代市新町5-20
Closed
Temporarily closed due to earthquake. Will reopen in stages after safety check.
Thank you for using the city's facilities for workers.
Following the earthquake on July 28, damage has been found at some worker facilities in the city.
To keep people safe first, all worker facilities will be temporarily closed from July 29 (Wednesday) onwards.
Here is what will happen next.
Professional companies and staff will check each facility for safety in stages.
Facilities that pass the safety check will reopen in stages once they are ready.
3. Fixing damaged facilities
Facilities that need repair will stay closed until they are safe.
【About reopening information】
When each facility reopens, the city will tell you on its website and official social media.
We are sorry for the trouble. Please understand and help us keep facilities safe.
Yatsushiro City Hall Commerce and Policy Division（八代市役所 商工政策課）
1. Yatsushiro City Working Women's Hall（八代市働く婦人の家）
2. Sunlife Yatsushiro（サンライフ八代）
3. Yatsushiro Advanced Vocational Training School（八代高等職業訓練校）
4. Sakurajuji Hall Yatsushiro / Yatsushiro Harmony Hall（桜十字ホールやつしろ（やつしろハーモニーホール））
Date 2026-07-29 · Last confirmed 2026-08-07 12:41 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326757/index.html
Kagami Culture Centre closes; public meeting on old Yatsushiro City Welfare Hall postponed
Kagami Culture Centre（鏡文化センター）is closed from today for the time being due to damage from the Kumamoto earthquake on 28 July. The closure period will be announced later. The public meeting on the re-examination of the old Yatsushiro City Welfare Hall（旧八代市厚生会館）scheduled for 30 July is also postponed.
What to doIf you planned to use Kagami Culture Centre（鏡文化センター）, do not come. Wait for a later notice about when the meeting will happen again.
Kagami Culture Centre
鏡文化センター
Closed
Closed from today for the time being due to the Kumamoto earthquake. Closure period will be announced later.
We offer our heartfelt sympathy to everyone affected by this Kumamoto earthquake.
Following the Kumamoto earthquake on 28 July (Tuesday), Kagami Culture Centre（鏡文化センター） will close from today for a while (the closure period will be announced later). Also, because of this, the public meeting with residents about the re-examination of the old Yatsushiro City Welfare Hall（旧八代市厚生会館）that was planned for 30 July (Thursday) is postponed. We will contact you again when we have a target date for the re-examination to restart.
We apologize for the trouble. We ask for your understanding.
Date 2026-07-29 · Last confirmed 2026-08-07 12:41 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326771/index.html
Yatsushiro Nishi-Matsue-jo Elderly Rest House temporarily closed due to earthquake
The Yatsushiro Nishi-Matsue-jo Elderly Rest House（八代市西松江城老人憩いの家） is temporarily closed until further notice due to the Kumamoto earthquake that occurred on 28 July 2024.
What to doIf you planned to visit, please check that it is closed.
Yatsushiro Nishi-Matsue-jo Elderly Rest House
八代市西松江城老人憩いの家
Closed
Temporarily closed until further notice
Notice of temporary closure of Yatsushiro Nishi-Matsue-jo Elderly Rest House（八代市西松江城老人憩いの家） due to the 2024 Kumamoto earthquake
Due to the Kumamoto earthquake that occurred on 28 July 2024, Yatsushiro Nishi-Matsue-jo Elderly Rest House（八代市西松江城老人憩いの家） will be temporarily closed until further notice.
We apologize for any inconvenience this may cause. We ask for your understanding.
Date 2026-07-29 · Last confirmed 2026-08-07 12:41 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00322606/index.html
The 39th Yatsushiro National Fireworks Competition: paid seating and parking sales stopped, event status not yet decided
The 2024 Kumamoto earthquake has caused major damage in Yatsushiro city. The sales of paid seating and parking for the 39th Yatsushiro National Fireworks Competition, scheduled for August 2, are now stopped. Whether the event will be held will be announced later on the city website.
What to doThe decision to hold the event will be announced later. Keep checking the city website.
A major earthquake happened on Tuesday, July 28, 2024. It has caused very bad damage in Yatsushiro（八代市）city. Right now, the city and all groups are working together. They are helping people, running shelters, and helping people who lost their homes. This is the most important work.
Because of this, we are stopping the sale of paid seating and parking for the fireworks competition that was planned to start on Sunday, August 2.
We will decide soon whether to hold the event. We will tell you the decision on this website later.
We are sorry to the people who wanted to go to this event and to everyone who helps us. We ask for your help and understanding.
Contact: the 39th Yatsushiro National Fireworks Competition committee (in Yatsushiro（八代市）tourism promotion office（観光振興課））
Date 2026-07-29 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326759/index.html
The 59th Yatsushiro Kuma River Festival is cancelled because of the earthquake.
Because of the Reiwa 8 Kumamoto earthquake, the 59th Yatsushiro Kuma River Festival（第59回八代くま川祭り）, planned for July 31 (preview night) and August 1 (main festival), has been cancelled. The decision was made to put the safety of visitors and everyone involved first.
The 59th Yatsushiro Kuma River Festival（第59回八代くま川祭り）is cancelled because of the Reiwa 8 Kumamoto earthquake.
We send our deep sympathy to everyone affected by the Reiwa 8 Kumamoto earthquake.
The 59th Yatsushiro Kuma River Festival（第59回八代くま川祭り）was planned for July 31 (preview night) and August 1 (main festival). Because of how much damage the earthquake caused, and to keep visitors and everyone involved safe, we have decided to cancel it. We are very sorry.
We apologize to everyone who was looking forward to the festival, and to all the companies and groups that worked hard to prepare for it until now. This sudden notice is very inconvenient. We ask for your understanding.
Right now, the city is working with all its strength to keep people safe and to rebuild as fast as possible.
Contact: Yatsushiro Kuma River Festival Promotion Association（八代くま川祭り振興会）(Yatsushiro City Tourism Promotion Division（八代市観光振興課）)
Date 2026-07-29 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326756/index.html
Support
Pet advice service is now open（Kumamoto Prefecture Animal Welfare Center）
In relation to the 2024 Kumamoto earthquake, Kumamoto Prefecture has set up a service where pet owners can get advice. The service helps with lost pets, pet care in shelters, lack of supplies, and difficult care situations.
What to doIf you need help with your pet, call or email the Kumamoto Prefecture Animal Welfare Center「Animal Friends Kumamoto」（TEL: 0964-27-8115）.
Kumamoto Prefecture Animal Welfare Center「Animal Friends Kumamoto」advice service
熊本県動物愛護センター「アニマルフレンズ熊本」相談窓口
Open
Hours: Monday to Friday, 9 a.m. to 4 p.m.（closed Saturdays, Sundays, public holidays, and year-end/new year）. TEL: 0964-27-8115. Email: dobutsuaise@pref.kumamoto.lg.jp
Kumamoto Prefecture has set up an advice service for pet problems related to the 2024 Kumamoto earthquake, as follows.
If you are a pet owner who needs help, or if you know someone who does, please feel free to contact us.
Examples: Your pet has gone missing
You need help with pet care in an evacuation shelter
You cannot find pet food or other supplies
It has become difficult to keep your pet, and so on
Kumamoto Prefecture Animal Welfare Center「Animal Friends Kumamoto」advice service（熊本県動物愛護センター「アニマルフレンズ熊本」相談窓口）
Email: dobutsuaise@pref.kumamoto.lg.jp
Address: 〒869-0541 Uki City, Matsubase Town, Higashi-Matsuzaki 701-4（〒869-0541 宇城市松橋町東松崎701-4）
Hours: Monday to Friday, 9 a.m. to 4 p.m.（closed Saturdays, Sundays, public holidays, and year-end/new year）
Date 2026-07-29 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326764/index.html
Support
Check your home is safe before you enter. Take photos of damage before you clean up.
Aftershocks are still happening. Always check that a building is safe before you go inside. Before you start to clean up, take photos of the damage. You will need these photos for insurance claims and to apply for a disaster certificate. Take photos of: all four sides of the building outside; damage and belongings inside. The procedure for the disaster certificate will be explained later.
What to doBefore you start to clean up, check that the building is safe. Take photos of all four sides of the outside and damage and belongings inside.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiThis notice is for the whole city. Yatsushiro City Office（八代市役所）is located here.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
[IMPORTANT] First, check safety before entering your home.
Aftershocks are continuing.
When you have confirmed it is safe and are ready to start cleaning up:
For insurance claims and applications for a disaster certificate, you will need
photos of the damage. Be sure to take these photos.
(If an on-site inspection is carried out for issuing the disaster certificate, you do not need to attach photos.)
Take photos of all 4 sides of the building exterior, and from a safe place,
take photos of damage inside and furniture/belongings.
※ When taking photos, always put your safety first.
※ Details about procedures such as the disaster certificate will be announced as soon as they are decided.
First of all, make sure you keep yourself safe.
Date 2026-07-29 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326754/index.html
Shelters
City public schools' sports facilities (gyms and fields) cannot be used by the public for a while.
Because of the earthquake on July 28, 2026, all city public schools' gyms and fields are closed to public use for a while. They are being used to set up evacuation shelters.
What to doIf you planned to use a city public school's sports facility, please know that it cannot be used for a while.
Because of the earthquake on July 28, 2026, all city public schools' sports facilities (gyms and fields) in the city cannot be used for a while. They are being used to set up evacuation shelters.
Thank you for your understanding and cooperation.
If you have questions, please ask the Education Policy Section（教育政策課）.
Date 2026-07-29 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326744/index.html
Daily life
From July 29 onwards, we will collect burnable waste as much as possible.
From July 29 onwards, we plan to collect burnable waste as much as possible. However, depending on road conditions, collection may not be possible in some areas. We ask for your cooperation in putting out only the minimum necessary waste, such as food scraps.
What to doPlease keep waste at home as much as possible. Put out only the minimum necessary waste, such as food scraps.
Affected districts
- 松江城町まつえじょうまち / matsuejoumachiThis is listed as the location of Yatsushiro City Office and does not show the collection service area.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
From tomorrow, Wednesday 29 July, the city plans to collect burnable rubbish as much as possible.
However, collection may not be possible in some areas depending on road conditions. Please keep rubbish at home as much as possible, and only put out the minimum amount necessary, such as food waste. Thank you for your cooperation.
We will continue to give updates as the situation becomes clear.
Date 2026-07-28 · Last confirmed 2026-08-07 12:40 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326738/index.html
All childcare centres in the city close on Wednesday, 29 July
Because of the earthquake on 28 July, all childcare centres and child-related facilities in the city will close on Wednesday, 29 July. This includes public and private nurseries, certified kindergartens, small-scale childcare, workplace childcare, child support centres, children's plazas, and after-school care clubs. Information about reopening from 30 July onwards will be shared later.
What to doDo not bring your child to a facility on 29 July. Check the city's updates for information from 30 July onwards.
Child Support Centre
子育て支援センター
Closed
Closed on Wednesday, 29 July
Children's Plaza (Wakuwaku, Sukusuku)
こどもプラザ（わくわく、すくすく）
Closed
Closed on Wednesday, 29 July
Nurseries and childcare facilities in the city close on Wednesday, 29 July
On Wednesday, 29 July, all facilities will close because of the earthquake on 28 July.
Information about reopening from 30 July onwards will be shared later.
Private certified kindergartens
Child Support Centre（子育て支援センター）
Children's Plaza (Wakuwaku, Sukusuku)（こどもプラザ（わくわく、すくすく））
Date 2026-07-28 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.city.yatsushiro.lg.jp/kiji00326743/index.html