Support
Disaster certificate application opens from July 31 for homes damaged in the 2024 Kumamoto earthquake
Homes damaged in the 2024 Kumamoto earthquake can now apply for a disaster certificate from Friday, July 31. This certificate is needed to get help like emergency home repairs. You can apply at the Tanoura branch office first floor or the main office first floor lobby.
What to doBring photos of the damage (wide view and close-up) and a photo ID. Apply at the Tanoura branch office first floor or the main office first floor lobby.
Tanoura（たのうら） branch office, first floor
田浦支所１階
Open
Open 9:00 to 16:00. Phone: 0966-87-1111
Main office, first floor lobby
本庁１階ロビー
Open
Open 9:00 to 16:00. Phone: 0966-83-9650
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Disaster certificate for homes in the 2024 Kumamoto earthquake
Disaster certificate applications for the 2024 Kumamoto earthquake are as follows.
■ Application opens: from Friday, July 31
Who can get a disaster certificate
Homes (buildings used for living when the disaster happened). It does not matter if you own or rent the home.
Tanoura（たのうら） branch office, first floor（田浦支所１階） Phone: 0966-87-1111
Main office, first floor lobby（本庁１階ロビー） Phone: 0966-83-9650
1. A photo ID for yourself (My Number card, driver's license, etc.)
2. If you are sending someone else, a power of attorney (not needed if it is someone in your same household)
3. Photos showing the damage (both wide view and close-up of the damaged part)
※ If someone else is applying for you, you need their photo ID too.
【How to take photos of the damage】
- Take a close-up photo of the damage and a wide view photo that shows the whole picture.
- Take photos of the damage before you clean up or repair the house.
【How to take photos of the outside of the house】
- Take photos from four sides.
【How to take photos of the inside of the house】
- Take photos of each room that has damage.
- Disaster certificate application form for website (PDF 97KB)
- Power of attorney (Word 20KB)
This proves how much damage your home has. You need it to get help like emergency home repairs and public support. Usually we will inspect your home after you apply, and then give you the certificate. If we only look at the photos you bring and do not visit your home, the result will be "partial damage (not serious enough for half-destroyed)".
When we inspect your home, we will tell you when you can get the certificate.
If you do not agree with the first inspection result, you can ask for a second inspection.
Date 2026-08-06 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.town.ashikita.lg.jp/bosai_site/oshirase_bosai/2111544
UrgentEvacuation
Latest disaster information: water supply, damage certificates, garbage, free hot springs and more
Following the earthquake on 28 July 2026, the town is accepting damage and disaster certificates, opening water supply points, accepting disaster waste, offering free access to public hot springs, helping with blue sheet installation, and recruiting volunteers. Building safety inspections are underway mainly in the Tanoura district. People are also warned about heatstroke, deep vein thrombosis, theft and fraud.
What to doApply for a damage certificate or disaster certificate at Tanoura Branch Office (田浦支所) or the 1st floor lobby of the main town office between 9 am and 4 pm. Bring your ID and photos of the damage. Apply early.
Tanoura Branch Office (田浦支所)
田浦支所
Open
Accepts damage and disaster certificates. Open 9 am to 4 pm.
1st floor lobby of the main town office (役場本庁)
役場本庁１階ロビー
Open
Accepts damage and disaster certificates. Open 9 am to 4 pm.
Main town office (役場本庁舎)
役場本庁舎
Open
Water supply point (main town office only). Contact: Water and Sewerage Section, TEL 0966-83-9689.
Tanoura Community Activation Centre (田浦地域活性化センター)
田浦地域活性化センター
Open
Water supply point in Tanoura district. Open 24 hours (unmanned). Location is moving. Ask shelter staff if unsure.
Iwasaki Ground car park (岩崎グラウンド駐車場)
岩崎グラウンド駐車場
Open
Disaster waste drop-off. Open 9 am to 11:30 am, 1 pm to 4 pm. Only earthquake waste. Must separate waste.
Open ground near Hakariishi Community Hall (計石公民館)
計石公民館先空地
Open
Disaster waste drop-off. Open 9 am to 11:30 am, 1 pm to 4 pm. Only earthquake waste. Must separate waste.
Yunoura Hot Spring Centre (湯浦温泉センター)
湯浦温泉センター
Open
Free access. Open 7 am to 9:30 pm. Closed 19 August.
Yoshio Hot Spring public bath (吉尾温泉公衆浴場)
吉尾温泉公衆浴場
Open
Free access. Open 8 am to 6 pm. Open every day. Unmanned.
Healthy Park Ashikita (ヘルシーパーク芦北)
ヘルシーパーク芦北
Open
Free access. Open 10 am to 8:30 pm. Closed 14 September.
Oono Hot Spring Centre (大野温泉センター)
大野温泉センター
Open
Free access. Open 10 am to 7:30 pm. Closed 12, 18, 25 August.
Hakariishi Hot Spring Centre (計石温泉センター)
計石温泉センター
Open
Free access. Open 7 am to 9:30 pm. Closed 5 August.
Ashikita Town Disaster Volunteer Centre (芦北町災害ボランティアセンター) inside the town social welfare council (芦北町社会福祉協議会)
芦北町災害ボランティアセンター（芦北町社会福祉協議会内）
Open
Accepts applications from people wanting to volunteer and people needing help. Open 9 am to 4 pm. TEL 0966-86-0294.
Affected districts
- 田浦たのうら / tanouraSafety inspections are underway mainly in Tanoura district. Water supply point: Tanoura Community Activation Centre (24 hours, unmanned).
- 大野おおの / oonoOono Hot Spring Centre (大野温泉センター) is offering free access.
- 計石はかりいし / hakariishiOpen ground near Hakariishi Community Hall (計石公民館) accepts disaster waste. Hakariishi Hot Spring Centre (計石温泉センター) is offering free access.
- 湯浦ゆのうら / yunouraYunoura Hot Spring Centre (湯浦温泉センター) is offering free access.
- 吉尾よしお / yoshioYoshio Hot Spring public bath (吉尾温泉公衆浴場) is offering free access.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Application place: tanoura（田浦） branch office and first floor lobby of main town office
"Disaster proof certificate" (for farm, forest, business buildings, garages, cars, empty houses, etc.)
Farm and forest facilities → Agriculture, Forestry and Fisheries Division
Business and tourism buildings → Commerce and Tourism Division
Other garages, cars, empty houses → General Affairs Division
What you need: ID, photos showing the damage
Questions: General Affairs Division phone 0966-83-9641
Questions: Water and Sewer Division, Water Section, phone 0966-83-9689
Normal household waste: put it in the garbage collection area on your collection day.
Questions: Cleaning Centre phone 0966-86-0277
Warning about theft and fraud
About building safety assessment
About free town hot springs
Yunoura Onsen Centre（湯浦温泉センター） (7:00 AM–9:30 PM) closed August 19
Yoshio Onsen Public Bath（吉尾温泉公衆浴場） (8:00 AM–6:00 PM) open every day. No staff.
When you go out, lock your home. If you get a scam using the disaster crisis, talk to people around you. Be careful.
About "blue sheet roof covering support" (roof protection)
We are taking applications for damage certificates.
Hours: 9:00 AM to 4:00 PM. We help put blue sheets on roofs and take applications at the same time as damage certificate applications. Bring ID, photos of the damaged home, and a photo showing the whole house. A damage certificate is needed to get emergency home repair help and other support for earthquake victims. Apply soon. Questions: Tax Division, Resident Tax Section, phone 0966-83-9650
We are taking applications for disaster proof certificates for non-homes (sheds, garages, etc.).
Hours: 9:00 AM to 4:00 PM.
Inspectors look at buildings in tanoura（田浦） district and check for danger from collapse and falling walls from aftershocks. This check is not connected to damage certificates.
Questions: Construction Division, Building Section, phone 0966-83-9685
Morning: 9:00 AM–11:30 AM. Afternoon: 1:00 PM–4:00 PM. We only take earthquake waste. Sort it.
Message from Asihikita Police Station. The 2026 Kumamoto earthquake has caused serious damage in many places in the town.
Crime like theft and fraud happens more easily in disasters. Crime using the disaster can happen.
About heatstroke prevention
Heat is continuing and more people get heatstroke. Drink water and salt often. Wear a hat for outside work. Work with 2 or more people if you can. Rest in a cool place every 30 minutes.
About deep vein thrombosis (DVT)
If you sit in a car or shelter for a long time without walking, blood clots and you may get DVT. To prevent it, drink water often. Do light exercise and stretch. Do not drink or smoke. Wear loose clothes. Exercise your legs and massage your calves. When you rest, put your feet up a little.
About starting roof blue sheet installation
The earthquake has caused many water pipe leaks. We are looking for leaks. Surveyors may check your water meter and may enter your land.
Questions: Water and Sewer Division, Water Section, phone 0966-83-9689
"Damage certificate（罹災証明）" for house damage
tanoura（田浦） district water supply point: open 24 hours (unmanned)
Tanoura Community Activation Centre (田浦地域活性化センター)（田浦地域活性化センター）: location is moving. If unsure, ask shelter staff.
Ashikita district: open 24 hours (unmanned)
People from outside the town can also use these.
We do not have containers to take water away. Please bring your own.
Drop-off points: Iwasaki Ground car park (岩崎グラウンド駐車場)（岩崎グラウンド駐車場） and Open ground near Hakariishi Community Hall (計石公民館)（計石公民館先空地）
Healthy Park Ashikita (ヘルシーパーク芦北)（ヘルシーパーク芦北） (10 am to 8:30 pm): closed 14 September
Oono Hot Spring Centre (大野温泉センター)（大野温泉センター） (10 am to 7:30 pm): closed 12, 18, 25 August
Closed 5 August: Hakariishi Hot Spring Centre (計石温泉センター)（計石温泉センター） (7 am to 9:30 pm)
For houses that asked for blue sheet installation because of the earthquake: we started putting them up from 3 August. Repair workers wearing green vests with the construction association name on the back will visit you in turn.
Questions: Health and Welfare Department, Elderly Social Welfare Section, TEL 0966-83-9667
Notice: closure of facilities
From the Sport and Culture Promotion Department: Because of the earthquake on 28 July, sports and lifelong learning facilities—including Shiroyama Sky Dome (しろやまスカイドーム) and the hot spring pool—will close for now. We will tell you when they reopen. For more information, call the Sport and Culture Promotion Department on 0966-87-1171.
We take calls from people who want help with cleaning up earthquake-damaged houses.
We also want volunteers to help.
We will send volunteers once we are ready.
Office hours: 9 am to 4 pm
Ashikita Town Disaster Volunteer Centre (芦北町災害ボランティアセンター) inside the town social welfare council (芦北町社会福祉協議会)（芦北町災害ボランティアセンター（芦北町社会福祉協議会内））
Date 2026-08-04 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.town.ashikita.lg.jp/bosai_site/oshirase_bosai/2112350
Daily life
Water supply restored to Tanoura（田浦）district
Water supply has been restored to Tanoura（田浦）district. People living in areas that had no water can now use the water supply again.
Affected districts
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
Water supply returns to tanoura（田浦） area
Date 2026-08-04 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.town.ashikita.lg.jp/bosai_site/news?refc=2001708
Support
Ashikita disaster volunteer centre takes enquiries and accepts volunteers
Ashikita disaster volunteer centre takes enquiries from people who want help with cleaning up earthquake-damaged homes. It is also recruiting volunteers. Reception hours are 9 a.m. to 4 p.m. Actual volunteer dispatch will start once preparations are ready.
What to doIf you want help or want to volunteer, contact the Ashikita disaster volunteer centre (TEL 0966-86-0294) between 9 a.m. and 4 p.m.
Ashikita disaster volunteer centre (inside Ashikita town social welfare council)
芦北町災害ボランティアセンター（芦北町社会福祉協議会内）
Open
Reception hours: 9 a.m. to 4 p.m. TEL 0966-86-0294
About Ashikita disaster volunteer centre（芦北町災害ボランティアセンター）
We take enquiries from people who want help with cleaning up homes damaged by the earthquake.
We are also recruiting volunteers who can work.
Actual volunteer dispatch will start once preparations are ready.
Reception hours: 9 a.m. to 4 p.m.
Ashikita disaster volunteer centre (inside Ashikita town social welfare council)（芦北町災害ボランティアセンター（芦北町社会福祉協議会内））
Date 2026-08-04 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.town.ashikita.lg.jp/bosai_site/oshirase_bosai/2112688
Support
Blue sheet roof covering work starts from August 3
For homes that applied for blue sheet roof covering after the earthquake, installation work will start from August 3. Workers wear green vests with "Construction Industry Association" written on the back.
What to doIf you have already applied for installation, please wait for workers in green vests to visit your home.
Notice: blue sheet roof covering work starts
For homes that applied for blue sheet covering after the earthquake, installation will start from August 3.
Repair workers wearing green vests with "Construction Industry Association" written on the back will visit in order.
Date 2026-08-02 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.town.ashikita.lg.jp/bosai_site/oshirase_bosai/2112435
UrgentWater
Water supply restarted in Tanoura area (water is cloudy – do not drink)
Water supply has restarted in the Tanoura（田浦） area, but the water is cloudy and cannot be used for drinking. In some parts of the area, water pressure is low and water may not come out. Please continue to use water distribution points for drinking water.
What to doDo not drink tap water until the cloudiness is gone. Use a water distribution point for drinking water.
Affected districts
- 田浦たのうらWater supply has restarted, but the water is cloudy and cannot be drunk. In some parts of the area, low water pressure means water may not come out.
あなたの住所にこの漢字がありますか？
Does your address contain these kanji characters?
About the water supply restart in the Tanoura（田浦） area.
This is a notice about the water supply in the Tanoura（田浦） area from the Waterworks and Sewerage Division（上下水道課）.
Water supply has restarted.
In some parts of the area, water pressure is low and water may not come out. Repair work is ongoing. Thank you for your patience.
Because supply has just restarted, the water is cloudy. Until the cloudiness clears, do not drink the water. You may use it for other household purposes.
Water distribution points are open for drinking water. Please continue to use them.
Please also help by saving water where you can.
Waterworks and Sewerage Division, Waterworks Section（上下水道課水道係）
Date 2026-08-01 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.town.ashikita.lg.jp/bosai_site/oshirase_bosai/2112312
Daily life
Town hot spring facilities: operating status (some facilities free to use)
Following the Kumamoto earthquake, these town-owned hot spring facilities have been open as normal since Thursday 30 July and are free to use for now: Healthy Park Ashikita（ヘルシーパーク芦北）, Yuura Onsen Center（湯浦温泉センター）, Keishi Onsen Center（計石温泉センター）, Ono Onsen Center（大野温泉センター）, and Yoshio Onsen Public Bath（吉尾温泉公衆浴場）. Mitachi-misaki Onsen Center（御立岬温泉センター）is closed for an unknown period while mechanical equipment is repaired.
What to doCheck the opening hours and closed days for each facility, then use them free of charge.
Healthy Park Ashikita (hot spring facility)
ヘルシーパーク芦北
Open
10:00–21:00 (reception until 20:30). Closed 3 August. Free to use.
Yuura Onsen Center
湯浦温泉センター
Open
7:00–22:00 (reception until 21:30). Closed 19 August. Free to use.
Keishi Onsen Center
計石温泉センター
Open
7:00–22:00 (reception until 21:30). Closed 5 August. Free to use.
Ono Onsen Center
大野温泉センター
Open
10:00–20:00 (reception until 19:30). Closed 4, 12, 18, and 25 August. Free to use.
Yoshio Onsen Public Bath
吉尾温泉公衆浴場
Open
8:00–18:00. Unstaffed. Open every day of the year. Free to use.
Mitachi-misaki Onsen Center
御立岬温泉センター
Closed
Closed for an unknown period. Mechanical equipment must be repaired due to earthquake damage.
We sincerely wish all those affected by the 2026 Kumamoto earthquake（令和８年熊本地震）a swift recovery.
All facilities below are free to use for the time being.
Operating status of town-owned hot spring facilities
Healthy Park Ashikita（ヘルシーパーク芦北）, Yuura Onsen Center（湯浦温泉センター）, Keishi Onsen Center（計石温泉センター）, Ono Onsen Center（大野温泉センター）, and Yoshio Onsen Public Bath（吉尾温泉公衆浴場）have been open as normal since Thursday 30 July.
Mitachi-misaki Onsen Center（御立岬温泉センター）is closed for an unknown period. Mechanical equipment needs to be repaired due to earthquake damage.
[Opening hours for each facility]
· Healthy Park Ashikita（ヘルシーパーク芦北）: 10:00–21:00 (reception by 20:30). Closed 3 August.
· Yuura Onsen Center（湯浦温泉センター）: 7:00–22:00 (reception by 21:30). Closed 19 August.
· Keishi Onsen Center（計石温泉センター）: 7:00–22:00 (reception by 21:30). Closed 5 August.
· Ono Onsen Center（大野温泉センター）: 10:00–20:00 (reception by 19:30). Closed 4, 12, 18, and 25 August.
· Yoshio Onsen Public Bath（吉尾温泉公衆浴場）: 8:00–18:00. Unstaffed. Open every day of the year.
Date 2026-07-31 · Last confirmed 2026-08-07 12:35 JST · Source URL https://www.town.ashikita.lg.jp/bosai_site/oshirase_bosai/2111803