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Last confirmed 2026-08-07 11:50 JST

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これは公式の情報ではありません。
熊本県および市町村が発表した日本語の情報を、個人が翻訳したものです。
翻訳や地図の位置に誤りがある可能性があります。日本語の原文が正しい情報です。
避難所は開設・閉鎖が変わります。行く前に必ず市町村に確認してください。
緊急時は 119(消防・救急) / 110(警察) に電話してください。

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Daily lifeStores selling daily goods and household items: opening status上天草市

The 2026 Kumamoto earthquake has increased demand for household and daily goods. This page shows which stores selling these items are open. Disaster survivors can check here to find a place to buy what they need.

What to doIf you need to buy daily goods or household items, check the list of stores that are currently open.

Affected districts

  • 大矢野町上おおやのまちかみ

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

[31 July 2026] Stores selling daily goods and household items: opening status

The 2026 Kumamoto earthquake（令和8年熊本地震） has increased demand for household and daily goods. This page gives information about the opening status of stores that sell these items...

Source URL

Date 2026-08-06 · Last confirmed 2026-08-07 11:50 JST · Translated at 2026-07-31 15:48 JST

SupportKami-Amakusa is accepting donations for people affected by the July 28, 2025 Kumamoto earthquake.上天草市

Kami-Amakusa City started accepting donations to help people affected by the earthquake on July 28, 2025. The donation period is from August 6, 2025 to October 30, 2025. You can bring donations to city office windows or transfer money through banks, post offices, agricultural cooperatives, and credit unions.

What to doTo donate, go to a city office window (weekdays 8:30 a.m. to 5:00 p.m.) or transfer money to a designated bank account. If you need a receipt, fill in the donation application form and tell the staff at any office.
Oyano Town Hall Oyano Window Center（大矢野庁舎大矢野窓口センター）（大矢野庁舎大矢野窓口センター）
Open
Weekdays 8:30 a.m. to 5:00 p.m.
Matsushima Town Hall Welfare Department（松島庁舎福祉課）（松島庁舎福祉課）
Open
Weekdays 8:30 a.m. to 5:00 p.m.
Himedo Integrated Branch Office（姫戸統括支所）（姫戸統括支所）
Open
Weekdays 8:30 a.m. to 5:00 p.m.
Ryugadake Integrated Branch Office（龍ヶ岳統括支所）（龍ヶ岳統括支所）
Open
Weekdays 8:30 a.m. to 5:00 p.m.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Kami-Amakusa City is accepting donations to help people affected by the earthquake that happened on July 28, 2025, as follows.

Thank you very much for your kind support and cooperation.

1 Donation acceptance period

From Thursday, August 6, 2025 to Friday, October 30, 2025

2 Cash donation windows and times

Kami-Amakusa City Hall - Weekdays 8:30 a.m. to 5:00 p.m.

・Oyano Town Hall Oyano Window Center（大矢野庁舎大矢野窓口センター）

・Matsushima Town Hall Welfare Department（松島庁舎福祉課）

・Himedo Integrated Branch Office（姫戸統括支所）

・Ryugadake Integrated Branch Office（龍ヶ岳統括支所）

※If you need a receipt, fill in the donation application form and tell the staff at each office.

3 Bank transfer donation windows

Higo Bank Oyano Branch

Regular account 1379780 Kami-Amakusa City Disaster Donation Fund

Kumamoto Bank Oyano Branch

Regular account 3039539 Kami-Amakusa City Disaster Donation Fund

Japan Post Bank and post offices

Account 00960-1-214047 Kami-Amakusa City 2025 Kumamoto Earthquake Disaster Donation Fund

Amakusa Agricultural Cooperative

Amakusa Shinkin Bank

4 Tax treatment

This donation has tax benefits.

If you want to use tax deductions or loss deductions, you must show proof documents at tax filing time. These include the bank transfer receipt or post office receipt, and materials showing this is a donation account (a copy of this web page).

For more information: Documents proving donation | National Tax Agency

5 If you need a receipt

If you want a receipt issued by the city for other reasons, fill in the required information on the donation application form and send it by email or fax.

・Kami-Amakusa City 2025 Kumamoto Earthquake Disaster Donation Application Form (bank transfer) (WORD about 25KB)

・Kami-Amakusa City 2025 Kumamoto Earthquake Disaster Donation Application Form (bank transfer) (PDF about 69KB)

Kami-Amakusa City Hall Health and Welfare Department Welfare Policy Division

Phone: 0969-28-3381

Source URL

Date 2026-08-06 · Last confirmed 2026-08-07 11:45 JST · Translated at 2026-08-06 09:12 JST

SupportDonations being accepted for 2024 Kumamoto earthquake relief上天草市

Kamiamakusa City started accepting donations to support those affected by the earthquake on July 28, 2024. The donation period is from August 6 to October 30, 2024. You can donate at city office counters or by bank transfer.

What to doTo donate, visit city office counters (weekdays 8:30 am to 5 pm) or make a bank transfer to a designated account. If you need a receipt, fill out a donation form and go to a counter.
Oyano Town Hall Oyano Counter Center（大矢野庁舎大矢野窓口センター）（大矢野庁舎大矢野窓口センター）
Open
Weekdays, 8:30 am to 5 pm — cash donations accepted
Matsushima Town Hall Welfare Department（松島庁舎福祉課）（松島庁舎福祉課）
Open
Weekdays, 8:30 am to 5 pm — cash donations accepted
Himedo Consolidated Branch Office（姫戸統括支所）（姫戸統括支所）
Open
Weekdays, 8:30 am to 5 pm — cash donations accepted
Ryugadake Consolidated Branch Office（龍ヶ岳統括支所）（龍ヶ岳統括支所）
Open
Weekdays, 8:30 am to 5 pm — cash donations accepted
Higo Bank Oyano Branch（肥後銀行 大矢野支店）（肥後銀行 大矢野支店）
Open
Bank transfer account: Savings 1379780 Kamiamakusa City Disaster Relief Donation
Kumamoto Bank Oyano Branch（熊本銀行 大矢野支店）（熊本銀行 大矢野支店）
Open
Bank transfer account: Savings 3039539 Kamiamakusa City Disaster Relief Donation

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikamiKamiamakusa City Hall location (the whole city is the target area)

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Kamiamakusa City is accepting donations to support those affected by the earthquake that happened on July 28, 2024.

Thank you very much for your warm support and help.

1 Donation period

August 6, 2024 (Thursday) to October 30, 2024 (Friday)

2 Cash donation counter and opening times

Kamiamakusa City Hall — weekdays, 8:30 am to 5 pm

• Oyano Town Hall Oyano Counter Center（大矢野庁舎大矢野窓口センター）

• Matsushima Town Hall Welfare Department（松島庁舎福祉課）

• Himedo Consolidated Branch Office（姫戸統括支所）

• Ryugadake Consolidated Branch Office（龍ヶ岳統括支所）

※ If you need a receipt, fill out a donation form and tell the counter staff.

3 Bank transfer donation counter

Higo Bank Oyano Branch（肥後銀行 大矢野支店）

Savings account 1379780 Kamiamakusa City Disaster Relief Donation

Kumamoto Bank Oyano Branch（熊本銀行 大矢野支店）

Savings account 3039539 Kamiamakusa City Disaster Relief Donation

Japan Post Bank and post offices

Account 00960-1-214047 Kamiamakusa City 2024 Kumamoto Earthquake Disaster Relief Donation

Amakusa Agricultural Cooperative（あまくさ農業協同組合）

Amakusa Credit Union（天草信用金庫）

4 Tax treatment

This donation has special tax benefits.

If you want to use a charitable donation deduction or business loss deduction, keep proof of your donation (such as a bank transfer receipt or postal transfer receipt) and proof that this is an official donation account (a copy of this webpage). Show these papers when you file your tax return.

For more information, see: Papers proving you made a donation | National Tax Agency

5 If you need a receipt

If you need a receipt from the city for other reasons, fill in the donation form with your details and send it by email or fax.

• Kamiamakusa City 2024 Kumamoto Earthquake Disaster Relief Donation Form (Bank transfer) (WORD about 25 KB)

• Kamiamakusa City 2024 Kumamoto Earthquake Disaster Relief Donation Form (Bank transfer) (PDF about 69 KB)

Source URL

Date 2026-08-06 · Last confirmed 2026-08-07 11:45 JST · Translated at 2026-08-06 09:12 JST

SupportFree hot spring baths for people affected by the earthquake上天草市

People affected by the 2026 Kumamoto earthquake can use hot spring facilities in the city for free. The service runs from July 31 to August 28, 2026. Bring a disaster victim free bathing certificate, a disaster certificate, or ID. You must bathe at home.

What to doBring a disaster victim free bathing certificate, a disaster certificate, or ID. Bring your own shampoo and towel. Check the opening times on the website before you go.
Hotel Ryuguguuu（ホテル竜宮）
Open
Open 1 p.m. to 3 p.m.
Matsushima Sightseeing Hotel Misaki-tei（松島観光ホテル岬亭）
Open
Open 7 a.m. to 9 p.m.
Hotel Tenmatsu（ホテル天松）
Open
Open 3 p.m. to 9 p.m.
Hotel Marine Hills（ホテルマリンヒルズ）
Open
Open 1 p.m. to 9 p.m.
Nakashima Lodge（なかしま荘）
Open
Open 2 p.m. to 10 p.m.
Hinoshima Lodge（ひのしま荘）
Open
Open 5 p.m. to 9 p.m.
Big Cave Inn Yurakutei（大洞窟の宿 湯楽亭）
Open
Open 10 a.m. to 8 p.m. Closed Wednesdays.
Shosenkaku Roman Hall（松泉閣ろまん館）
Open
Open 11 a.m. to 3 p.m. and 6 p.m. to 8 p.m. Closed August 5 (Wednesday).
Oedo Onsen Monogatari Amakusa Hotel Kameyayu（大江戸温泉物語 天草ホテル亀屋）
Open
Open 3 p.m. to 8 p.m. Closed for maintenance September 1 to September 29. May not be available during water cuts.
Ryotei Ai no Misaki（旅亭 藍の岬）
Open
Open 11 a.m. to 8 p.m.
Hotel Sholyuen Kaisei（ホテル松竜園 海星）
Open

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikamiWhere the Kami-Amakusa City Office is located (〒869-3692 Kumamoto Prefecture, Kami-Amakusa City, Ooyano Town, Kami 1514).

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

The city offers free bathing at hot spring facilities for disaster victims from the Kumamoto earthquake.

We offer our sincere condolences to everyone affected by this earthquake.

Because this disaster meets the requirements for the Disaster Relief Act, the city is offering free bathing at hot spring facilities for affected people.

From Friday, July 31, 2026 to Friday, August 28, 2026

Dates may change depending on recovery progress.

You can use this service if you cannot bathe at home because of the earthquake and meet one of these conditions:

You have a disaster victim free bathing certificate issued by this city.

You have a certificate issued by another city or town where the Disaster Relief Act applies.

You cannot bathe at home because of water being cut off (bring an ID such as a driving licence).

You must show a certificate in principle. If you do not have one, you can use a disaster certificate or similar.

List of facilities

Opening times are different at each facility. Please note this carefully.

If the facility is busy, we may limit use.

Bring your own shampoo, towel, and other things you need for bathing.

Facilities and opening times may change. We update this page as needed.

Check this website before you visit.

Hotel Ryugu（ホテル竜宮）

0969-56-3333

1:00 p.m. to 3:00 p.m.

Matsushima Sightseeing Hotel Misaki-tei（松島観光ホテル岬亭）

0969-56-1188

7:00 a.m. to 9:00 p.m.

Hotel Tenmatsu（ホテル天松）

0969-56-0119

3:00 p.m. to 9:00 p.m.

0969-56-2273

6:00 p.m. to 10:30 p.m.

Hotel Marine Hills（ホテルマリンヒルズ）

0969-52-8720

1:00 p.m. to 9:00 p.m.

0969-56-3232

1:00 p.m. to 8:00 p.m.

Nakashima-so（なかしま荘）

0969-56-0542

2:00 p.m. to 10:00 p.m.

Hinoshima-so（ひのしま荘）

0969-62-0568

5:00 p.m. to 9:00 p.m.

Large Cave Inn Yuraku-tei（大洞窟の宿 湯楽亭）

0964-56-0536

10:00 a.m. to 8:00 p.m.

About the disaster victim free bathing certificate

If you live in this city

To get a certificate, call the Tourism and Hospitality Division（観光おもてなし課）at 0964-26-5512.

If you live outside this city

Ask your local government.

Closed: August 5 (Wednesday)

Closed: Wednesdays

Shosenkai Roman-kan（松泉閣ろまん館）

0969-56-3000

11:00 a.m. to 3:00 p.m.

6:00 p.m. to 8:00 p.m.

If your bathing equipment at home was damaged and you cannot bathe, get a disaster victim free bathing certificate. (If water is cut off, you do not need a certificate.)

Updated: August 1, 2026

Oedo Onsen Monogatari Amakusa Hotel Kameyakoya（大江戸温泉物語 天草ホテル亀屋）

Closed for maintenance September 1 to September 29.

3:00 p.m. to 8:00 p.m.

You may not be able to use the facility during water outages. We ask for your understanding.

Ryotei Ai-no-Misaki（旅亭 藍の岬）

0964-59-0010

11:00 a.m. to 8:00 p.m.

Hotel Matsutatsuen Kaisei（ホテル松竜園 海星）

0964-56-0348

Source URL

Date 2026-08-06 · Last confirmed 2026-08-07 11:45 JST · Translated at 2026-08-06 09:08 JST

Urgent WaterWater outages, emergency water supply, and road closures after the 2026 Kumamoto earthquake上天草市

The 2026 Kumamoto earthquake has caused water outages and partial water shutdowns across Kami-Amakusa City. Emergency water supply will begin on August 6 at the Oyano Government Office car park. Many roads in the city have traffic restrictions and alternating one-way traffic.

What to doIf your water is cut off, use the emergency water supply at the Oyano Government Office car park from August 6 onwards. Check road closure information before you travel.
Oyano Government Office car park（大矢野庁舎駐車場）
Open
Emergency water supply will run here from August 6 for the time being.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

[July 31, 2026] Notice about road damage

Many problems with roads and other things have been found because of the 2026 Kumamoto earthquake. We are checking city roads and rivers...

Because of the July 2025 heavy rain disaster and the 2026 Kumamoto earthquake, some roads in the city are closed to traffic, and some roads have one-way alternating traffic.

[July 31, 2026, 3 p.m.] Road access restrictions

[July 31, 2026] Please save water

Residents, please help us during the water cuts we are doing because of the 2026 Kumamoto earthquake.

[August 3, 2026] Bottled drinking water distribution

Because of scheduled water cuts, water pressure drops at the far ends of water pipes, so water may not come out after water supply starts again, or the water may look cloudy.

[August 5, 2026] About the next water outage times

We tell you about the next water outage times. Water outage time: from 9 p.m. to 11 a.m. the next day ※Today...

[5 August 2026] We are telling you about what happened to our water service after the earthquake.

We are telling you about the earthquake that happened on 28 July this year and how it has hit the city water system. After the earthquake...

[5 August 2026] Emergency water supply from 6 August

From 6 August, emergency water supply will run as follows. Water supply point: Oyano Government Office car park（大矢野庁舎駐車場） ※Water supply point is...

Source URL

Date 2026-08-05 · Last confirmed 2026-08-07 11:50 JST · Translated at 2026-08-06 04:23 JST

Urgent WaterEmergency water supply from August 6 at Oyano municipal office car park上天草市

From August 6, emergency water will be supplied at Oyano municipal office car park（大矢野庁舎駐車場）for the time being. Water will be available from 9 am to 5 pm. The water supply location has changed, so please take care.

What to doBring a plastic container or water container and come to Oyano municipal office car park（大矢野庁舎駐車場）.
Oyano municipal office car park（大矢野庁舎駐車場）
Open
Water supply time: 9 am to 5 pm. The water supply location has changed, so please take care.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

From August 6, emergency water will be supplied as follows for the time being.

Water supply location: Oyano municipal office car park（大矢野庁舎駐車場）

Please note: the water supply location has changed.

Water supply time: 9 am to 5 pm

If you want water, please bring a plastic container or water container.

Thank you for your patience during this difficult time. We ask for your understanding and cooperation.

Kami Amakusa City Hall（上天草市役所）Water Department General Affairs Section

Phone: 0969-28-3369

Source URL

Date 2026-08-05 · Last confirmed 2026-08-07 11:45 JST · Translated at 2026-08-06 04:16 JST

Urgent WaterWater cuts from August 4 onwards（8月4日以降の断水時間帯のお知らせ）上天草市

Water cuts will happen every day from 9 p.m. to 11 a.m. the next morning in Oyano, Himedo, and Ryugadake towns, except Yushima area. This will continue until the end of August. The water cut may start earlier depending on water supply.

What to doIf you live in these areas, get water before 9 p.m. every day to prepare for the water cuts until 11 a.m. the next morning.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikamiAll of Oyano town（大矢野町）except Yushima area is affected.
  • 姫戸町
  • 龍ヶ岳町

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Shut-off time: 9 p.m. to 11 a.m. the next day

The start time of the shut-off may move earlier, depending on water supply conditions from now on.

Affected areas: Oyano town except Yushima district, 姫戸町, 龍ヶ岳町

We apologize for the long-term trouble and burden. We ask for your understanding and cooperation.

Kamiamakusa City Office（上天草市役所）Water Department（水道局）General Affairs（庶務係）

Phone: 0969-28-3369

[Home] > [2026 Kumamoto Earthquake] > [Life services (water, roads, etc.)] > About future water cuts

About future water cuts

Updated: August 5, 2026

We announce the following about water supply stoppage times in the future.

The water cut is expected to continue during this time until the end of August.

Source URL

Date 2026-08-05 · Last confirmed 2026-08-07 11:45 JST · Translated at 2026-08-06 04:23 JST

EvacuationKamishima district shared taxi service expanded to Oyano district上天草市

To help people affected by the July 2025 Kumamoto earthquake, the Kamishima district shared taxi service will run temporary routes expanded to Oyano district. You can use it for shopping, medical visits, and other purposes. The shared taxi requires booking. You must reserve at least 30 minutes before departure.

What to doTo use the service, call to book at least 30 minutes before departure time. (For the downhill first trip, book by 5 p.m. the day before.)
Matsushima bus stop（松島バス停）（松島バス停）
Open
Starting point for uphill trips. End point for downhill trips.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

To support people affected by the July 2026 Kumamoto earthquake, a temporary shared taxi service is running that expands the Kamishima district service to the Oyano district（大矢野地区）. You can use it for shopping, hospital visits, and other purposes in Oyano town（大矢野町）.

Details of temporary service

Upbound (Matsushima → Oyano)

Temporary service: departs Matsushima bus stop（松島バス停）, arrives Oyano（大矢野）

3rd trip: service area expanded in Hii district（樋合地区）, departs Matsushima bus stop（松島バス停）, goes via Hii

Downbound (Oyano → Matsushima)

Temporary service: departs Oyano, arrives Matsushima bus stop（松島バス停）

1st and 2nd trips: service area expanded in Hii district, goes via Hii, arrives Matsushima bus stop（松島バス停）

Kamishima district (via Kyoraki)

Downbound (Matsushima → (via Kyoraki) → Ryugadake)

Kamishima district (via Himedo)

Downbound (Matsushima → (via Himedo) → Ryugadake)

Booking phone numbers (inquiry)

☎ 0969-56-1160 (Matsushima Taxi) ※ Kamishima district (except via Himedo)

☎ 0969-62-1100 (Kamiamakusa Line) ※ Kamishima district (via Himedo only)

※ Shared taxi service requires booking. Please book at least 30 minutes before departure.

The 1st downbound trip must be booked by 5 pm the day before.

Source URL

Date 2026-08-05 · Last confirmed 2026-08-07 11:45 JST · Translated at 2026-08-06 09:07 JST

EvacuationHeat illness prevention during disasters — what to watch during evacuation and cleanup上天草市

During disasters, heat illness risk is higher because of unfamiliar surroundings and hard work. You can prevent it if you take proper steps and respond quickly. Help each other and stay alert. If you add the Ministry of the Environment's LINE official account as a friend, you can get heat illness alerts（熱中症警戒アラート）.

What to doCheck the Ministry of the Environment heat illness prevention website. Add the Ministry of the Environment official account as a friend in LINE to get heat illness alerts（熱中症警戒アラート）.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Heat illness is a serious illness that can be fatal, but it can be prevented with the right prevention and action. During disasters, heat illness risk goes up because of unfamiliar conditions and work. Watch each other carefully and speak up.

You can also sign up to the Ministry of the Environment's official LINE account in the LINE app to get information about heat illness alerts（熱中症警戒アラート）.

For more details, check the Ministry of the Environment heat illness prevention website.

Ministry of the Environment heat illness prevention website - information from the Ministry of the Environment's official LINE account

Heat illness prevention during disasters (PDF about 1 MB)

Source URL

Date 2026-08-05 · Last confirmed 2026-08-07 11:45 JST · Translated at 2026-08-06 09:07 JST

Urgent WaterPlanned water cuts are happening now. Water supply may not recover until after August.上天草市

The July 28 earthquake in Kumamoto stopped water coming from the Yashiro Living Environment Association. The towns of Oyano（大矢野町）, Himeto（姫戸町）, and Ryugadake（龍ヶ岳町）do not have enough water. We must do planned water cuts to keep supply stable. Recovery before the end of August will be very difficult. Water may not reach high ground or far areas.

What to doPlease save water. Do not use water unless you must.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

We are telling you about the earthquake on 28 July 2024 and how it affects the city water supply.

What happened after the earthquake

In Ooyano Town（大矢野町）, Himedo Town（姫戸町）, and Ryugadake Town（龍ヶ岳町）,

1. Kami Amakusa and Uki Water Business Group (5,050 cubic metres per day)

2. Yatsushiro Living Environment Office Association (2,000 cubic metres per day)

We receive water from both groups and send it to all homes.

But the earthquake damaged the water pipes of both groups. The Yatsushiro Living Environment Office Association（八代生活環境事務組合） is still fixing its pipes. Right now it cannot send water to Kami Amakusa City.

We do not have enough water to supply everyone steadily. We are doing planned water cuts so people can have water to use during the day.

Please use less water

If many people use water at the same time, the pressure in the pipes goes down. In high places and at the end of the pipe line, water may not reach some homes.

We are doing planned water cuts. Please help us keep the water supply steady by using less water and not using water unless you really need to.

What will happen next

We are looking for leaks in Kami Amakusa City and fixing them. But the Yatsushiro Living Environment Office Association（八代生活環境事務組合） has not fixed its pipes yet. After it does, we must also look for leaks in the pipes that send water to Kami Amakusa (these pipes go under the sea). So it will be very hard to finish all repairs by August.

You will have no water for a long time, and this is hard for you. We are working as fast as we can to fix everything. Please help us.

Source URL

Date 2026-08-05 · Last confirmed 2026-08-07 11:45 JST · Translated at 2026-08-06 04:23 JST

Kiosk machine at Matsushima Government Building is working again上天草市

The kiosk machine (automatic certificate issuing machine) at Matsushima Government Building（松島庁舎）stopped working because of the 2024 Kumamoto earthquake. It is fixed now and works as usual.

Matsushima Government Building（松島庁舎）
Open
Kiosk machine (automatic certificate issuing machine) is now working as usual.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

About the restart of the kiosk machine (automatic certificate issuing machine) at Matsushima Government Building（松島庁舎）

The kiosk machine (automatic certificate issuing machine) at Matsushima Government Building（松島庁舎） broke because of the 2024 Kumamoto earthquake and was stopped. It is fixed now and you can use it as usual.

We are sorry for the trouble and inconvenience.

Kamiamakusa City Hall. Citizen Life Division. Citizen Affairs Section. Ooyano Window Center（大矢野窓口センター）.

Phone: 0964-26-5534

0964-26-5535

Source URL

Date 2026-08-05 · Last confirmed 2026-08-07 11:45 JST · Translated at 2026-08-05 15:27 JST

SupportWe are receiving donations for the 2024 Kumamoto earthquake.上天草市

Kami-Amakusa City is accepting donations to help people affected by the 2024 Kumamoto earthquake and to pay for disaster recovery and rebuilding. You can submit a donation form to the General Affairs Division by email, mail, or fax. You can pay by invoice, bank transfer, or at the counter.

What to doIf you want to donate, please submit the donation form (earthquake disaster format) to the Secretary and Public Relations Section of the General Affairs Division（総務課秘書広報係）at Kami-Amakusa City Hall（上天草市役所）by email, mail, or fax.
General Affairs Division, 2nd floor, Ooyano Government Building（大矢野庁舎）（大矢野庁舎2階総務課）
Open
Counter payment acceptance location

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikamiLocation of Kami-Amakusa City Hall and the General Affairs Division (〒869-3692 Kumamoto Prefecture, Kami-Amakusa City, Ooyano, Kami（熊本県上天草市大矢野町上1514）)

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Kamiamakusa City is accepting donations to help with damage from the 2024 Kumamoto earthquake.

Thank you for your kind support.

The money will be used for disaster recovery and rebuilding work, and to help people affected by the earthquake.

How to donate

1. Send a donation request form to Kamiamakusa City Office, General Affairs Department, General Affairs Section by email, post, or fax.

Donation request form [earthquake disaster form] (WORD about 86KB)

Donation request form [earthquake disaster form] (PDF about 147KB)

Send to: 〒869-3692 Kumamoto Prefecture, Kamiamakusa City, ooyanomachikami（大矢野町上） 1514, Kamiamakusa City Office, General Affairs Section, Secretary and Public Relations Division

Email: soumu△city.kamiamakusa.lg.jp

Note: Replace "△" with "@".

Note: When you send an email, write 【Donation request】in the subject line.

Phone: 0964-26-5525 Fax: 0964-56-4972

2. Choose how to pay

1. We will send you a payment slip. Ask for it when you send the donation request form.

Banks that can accept payments:

Amakusa Agricultural Cooperative, Higo Bank, Kumamoto Bank, Kumamoto Credit Union, Amakusa Shinkin Bank,

Amakusa Fisheries Cooperative Oyano Branch, Japan Post Bank and post offices in Kyushu (except Okinawa Prefecture)

2. Bank transfer

Amakusa Agricultural Cooperative Oyano Branch Savings Account 68543

Kamiamakusa City Accounting Manager

3. Pay at the counter

Oyano Government Building（大矢野庁舎） 2nd floor General Affairs Section accepts payments

Source URL

Date 2026-08-04 · Last confirmed 2026-08-07 11:50 JST · Translated at 2026-08-06 09:16 JST

Urgent WaterEmergency water supply at Ooyano General Gymnasium on August 5上天草市

On Wednesday, August 5, emergency water supply will be provided at Ooyano General Gymnasium. Water will be available from 9 a.m. to 5 p.m. Please use this service if you cannot get water for daily use due to the water outage.

What to doBring plastic containers or water containers and go to Ooyano General Gymnasium（大矢野総合体育館）from 9 a.m. to 5 p.m.
Ooyano General Gymnasium（大矢野総合体育館）（大矢野総合体育館 / ooyanosougoutaiikukan）Open map
Readingおおやのそうごうたいいくかん / ooyanosougoutaiikukan
Address熊本県上天草市大矢野町中2289
Open
Coordinates32.573336,130.422964
Water supply hours: 9 a.m. to 5 p.m. You must bring plastic containers or water containers.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Here is information about the emergency water supply on August 5.

Water supply location: Ōyano General Sports Hall（大矢野総合体育館）

Water supply time: 9 a.m. to 5 p.m.

If you want water, please bring water containers or large plastic containers with you.

We apologize for the trouble and hardship caused by the long period without water. Thank you for your understanding and cooperation.

Source URL

Date 2026-08-04 · Last confirmed 2026-08-07 11:45 JST · Translated at 2026-08-06 04:23 JST

Urgent WaterWater and bathing help from Mihashi Port (Hakusan) today上天草市

The Ministry of Land, Infrastructure, Transport and Tourism and Hokuriku Regional Bureau have been providing water and bathing support at Mihashi Port（三角港）since August 2, using a large dredging and oil recovery ship called Hakusan（白山）. This support continues today (August 4). The water provided is for washing and cleaning only, not for drinking.

What to doIf you need water, bring plastic containers or water containers and come to Mihashi Port（三角港）.
Mihashi Port（三角港）
Open
Water and bathing support from the large dredging and oil recovery ship Hakusan（白山）. Water is for washing and cleaning only, not for drinking. Bring plastic containers or water containers.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

The Ministry of Land, Infrastructure, Transport and Tourism has announced that water and bathing support from the large dredging and oil recovery vessel Hakusan（白山） at Misumi Port（三角港） will continue today. This support has been running since August 2 to help people affected by the 2024 Kumamoto earthquake.

If you want water, please bring plastic containers or water containers with you.

Please note: the water is household water only, not drinking water.

Source URL

Date 2026-08-04 · Last confirmed 2026-08-07 11:45 JST · Translated at 2026-08-04 22:03 JST

SupportWe are accepting donations for the 2024 Kumamoto Earthquake上天草市

Kamiamakusa City is accepting donations to support people affected by the 2024 Kumamoto Earthquake and for disaster recovery and reconstruction projects. You can pay by bank transfer slip, bank account transfer, or direct payment at the office.

What to doIf you want to donate, please send a donation notification form to the General Affairs Division, Secretary and Public Relations Section at Kamiamakusa City Hall by email, mail, or fax.
General Affairs Division, 2nd floor of Oyano Government Building（大矢野庁舎）（大矢野庁舎2階総務課）
Open
Payment window for direct office donations

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikamiLocation of Kamiamakusa City Hall and General Affairs Division (address number 1514)

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Kamiamakusa City is accepting donations for people affected by the 2024 Kumamoto Earthquake.

We ask for your warm support.

The money will be used for disaster recovery and reconstruction projects and support programs for affected people.

2 How to apply

1. Send the donation notification form to the General Affairs Division at Kamiamakusa City Hall by email, mail, or fax.

Donation notification form [Earthquake disaster format] (WORD about 86KB)

Donation notification form [Earthquake disaster format] (PDF about 147KB)

Send to: 〒869-3692 Kumamoto Prefecture, ooyanomachikami（大矢野町上）, 1514 Kamiamakusa City Hall, General Affairs Division, Secretary and Public Relations Section

Email: soumu△city.kamiamakusa.lg.jp

※ Replace "△" with "@".

※ When you send an email, write [Donation notification] in the subject line.

Phone: 0964-26-5525 Fax: 0964-56-4972

2. Choose how to pay

1. We will mail you a payment slip. Please let us know when you send your donation notification form.

[Banks that can accept payment]

Amakusa Agricultural Cooperative, Higo Bank, Kumamoto Bank, Kumamoto Credit Union, Amakusa Shinkin Bank,

Amakusa Fisheries Cooperative Oyano Branch, Japan Post Bank and post offices in Kyushu (except Okinawa)

2. Bank account transfer

Amakusa Agricultural Cooperative Oyano Branch Savings Account 68543

Kamiamakusa City Accounting Manager

3. Direct payment at the office

General Affairs Division, 2nd floor of Oyano Government Building（大矢野庁舎）（大矢野庁舎2階総務課） accepts payments

Source URL

Date 2026-08-04 · Last confirmed 2026-08-07 11:45 JST · Translated at 2026-08-04 13:42 JST

Urgent WaterWater will stop from 9 p.m. on August 3 until 11 a.m. the next day.上天草市

From 9 p.m. on August 3 to 11 a.m. on August 4, water will stop in Ooyanomachikami（大矢野町上）, Himedo town（姫戸町）, and Ryugadake town（龍ヶ岳町）, except for Yushima district. The start time may move earlier depending on water use.

What to doGet drinking water and water for daily use before the water stops.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikamiPart of Ooyanomachikami（大矢野町上）, except for Yushima district.
  • 姫戸町
  • 龍ヶ岳町

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Water will be cut off on August 3 at the following time.

Water cut-off time: from 9 PM to 11 AM the next day.

Water cut-off areas: Ooyano Town except for the Yushima district, 姫戸町, 龍ヶ岳町

The start time may be moved up depending on water use.

We are sorry for the trouble and burden this causes over a long time. Please understand and help us.

Source URL

Date 2026-08-03 · Last confirmed 2026-08-07 11:50 JST · Translated at 2026-08-04 14:09 JST

Urgent WaterWater and bathing support at Misumi Port using large ship Hakusan上天草市

The Ministry of Land, Infrastructure, Transport and Tourism's Hokuriku Regional Bureau sent a large dredging and oil recovery ship called Hakusan to Misumi Port. Today it is providing water and bathing support. The water is for living use only, not for drinking.

What to doWhen you go to Misumi Port, bring containers or water containers with you.
Misumi Port（三角港）
Open
Water support (living use only, not drinking water) and bathing support from large dredging and oil recovery ship Hakusan. Bring plastic containers or water containers.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

To help people affected by the 2024 Kumamoto earthquake, the Ministry of Land, Infrastructure, Transport and Tourism announced that the large dredging and oil recovery ship Hakusan（白山）at Misumi Port（三角港） will provide water and bathing support today as well, continuing from yesterday.

If you want water, please bring plastic containers or water containers with you.

Please note: the water support is for living use only, not for drinking.

Source URL

Date 2026-08-03 · Last confirmed 2026-08-07 11:50 JST · Translated at 2026-08-03 22:17 JST

SupportWe ask for your help with earthquake damage surveys for businesses上天草市

Kami-Amakusa City is surveying businesses damaged in the 2024 Kumamoto earthquake. It covers all businesses and companies with offices or shops in Kami-Amakusa City. The results will help plan recovery and will be used to request support from the national and prefectural governments.

What to doIf you are a business affected, please answer the damage survey as soon as possible using the URL or QR code below. (https://forms.cloud.microsoft/r/KVBJ15XAFX)

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikamiWhere the city office (Economic Promotion Division, Tourism and Hospitality Department, Industrial Promotion Section) is located.

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

We offer our heartfelt condolences to all business owners who suffered damage from this earthquake.

We are now conducting an earthquake damage survey to accurately understand the damage situation and consider and carry out various support programs for recovery assistance.

We ask business owners to cooperate with this survey, though we understand you are very busy.

Purpose of the survey

• Understand damage to business offices, shops, equipment, and other assets caused by the earthquake

• Consider support programs for businesses and business owners

• Use as basic material for creating recovery and rebuilding plans

• Use as material for requests for support to the national and local governments

• Business owners and companies with offices or shops in Kamiamakusa City（上天草市）

About the deadline for answers

• To understand the current situation quickly, we ask you to answer as soon as possible.

• You can answer using the URL or QR code below.

https://forms.cloud.microsoft/r/KVBJ15XAFX

Kamiamakusa City Hall Economic Revitalization Department Tourism and Hospitality Division Industrial Promotion Section（上天草市役所経済振興部観光おもてなし課産業振興係）

TEL: 0964-26-5531

Email: sangyo@city.kamiamakusa.lg.jp

Source URL

Date 2026-08-03 · Last confirmed 2026-08-07 11:50 JST · Translated at 2026-08-06 09:16 JST

Urgent WaterBottled drinking water is being handed out (Himedo and Ryugadake district offices)上天草市

Due to water cuts, low water pressure and dirty water have appeared in some areas. It is hard to find drinking water there. We are handing out bottled drinking water. We will hand it out from Tuesday, August 4, 2026. The places are the Himedo district office and the Ryugadake district office. The time is 9 a.m. to 5 p.m.

What to doIf you cannot get drinking water, please come to the Himedo district office or the Ryugadake district office between 9 a.m. and 5 p.m. Please take only what you need.
Himedo district office（姫戸統括支所）
Open
From Tuesday, August 4, 2026, 9 a.m. to 5 p.m.
Ryugadake district office（龍ヶ岳統括支所）
Open
From Tuesday, August 4, 2026, 9 a.m. to 5 p.m.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Due to scheduled water cuts, the ends of water pipes have low pressure after water returns, so water does not come out, or cloudy water comes out. This makes it hard to get clean drinking water. We are distributing bottled drinking water. If you cannot get clean drinking water, please use this service. The distribution period, place, and time are below.

Distribution period: from 4 August 2026 (Tuesday)

Distribution place: Himedo branch office（姫戸統括支所）, Ryugadake branch office（龍ヶ岳統括支所）

Distribution time: 9 a.m. to 5 p.m.

We do not limit the amount you can take. Please take only the minimum amount you need.

Kamiamakusa City Office Water Bureau General Affairs Section

Phone: 0969-28-3369

Source URL

Date 2026-08-03 · Last confirmed 2026-08-07 11:50 JST · Translated at 2026-08-06 04:23 JST

Urgent WaterEmergency water will be supplied at Ooyano General Sports Hall on August 4上天草市

On Monday, August 4, emergency water will be supplied at Ooyano General Sports Hall（大矢野総合体育館）. Water will be available from 9 a.m. to 5 p.m. Please use this service if your area still has no water.

What to doBring a plastic container or water container and go to Ooyano General Sports Hall（大矢野総合体育館）between 9 a.m. and 5 p.m.
Ooyano General Sports Hall（大矢野総合体育館 / ooyanosougoutaiikukan）Open map
Readingおおやのそうごうたいいくかん / ooyanosougoutaiikukan
Address熊本県上天草市大矢野町中2289
Open
Coordinates32.573336,130.422964
Water available: 9 a.m. to 5 p.m. You must bring plastic containers or water containers.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Here is the information about emergency water on August 4.

Water location: Ooyano General Sports Hall（大矢野総合体育館）

Water time: 9 a.m. to 5 p.m.

If you want water, please bring plastic containers or water containers.

We are sorry for the trouble and inconvenience caused over a long time. Please understand and help us.

Kami Amakusa City Hall Water Department Administrative Division（上天草市役所 水道局 庶務係）

Phone: 0969-28-3369

Source URL

Date 2026-08-03 · Last confirmed 2026-08-07 11:45 JST · Translated at 2026-08-04 14:09 JST

Daily lifeCommunity facilities reopen from August 4 (some exceptions like Ryugataketaiikukan Gym)上天草市

Community facilities in Kamiamakusa City (gyms, libraries, etc.) that closed after the July 28 earthquake will reopen on Tuesday, August 4. However, Oyano, Himedo, and Ryugatake districts are still under planned water cuts (9 p.m. to 11 a.m. the next day), so facilities in those areas can only be used during water supply hours. Ryugatake Gym（龍ヶ岳体育館） cannot be used because of earthquake damage.

What to doIf you want to use a facility, visit it at a time that avoids the planned water cut hours (9 p.m. to 11 a.m. the next day).
Oyano Combined Gym（大矢野総合体育館）（大矢野総合体育館 / ooyanosougoutaiikukan）Open map
Readingおおやのそうごうたいいくかん / ooyanosougoutaiikukan
Address熊本県上天草市大矢野町中2289
Closed
Coordinates32.573336,130.422964
Meeting rooms cannot be used because the building is being used as a shelter.
Himedo Gym（姫戸体育館）（姫戸体育館 / himedotaiikukan）Open map
Readingひめどたいいくかん / himedotaiikukan
Address熊本県上天草市姫戸町二間戸3408
Open
Coordinates32.428557,130.402562
Cannot be used during planned water cut hours (9 p.m. to 11 a.m. the next day).
Hiai Gym（樋合体育館）（樋合体育館 / hiaitaiikukan）Open map
Readingひあいたいいくかん / hiaitaiikukan
Address熊本県上天草市松島町合津6973-16
Open
Coordinates32.541519,130.406294
Ryugatake Gym（龍ヶ岳体育館）（龍ヶ岳体育館 / ryuugataketaiikukan）Open map
Readingりゅうがたけたいいくかん / ryuugataketaiikukan
Address熊本県上天草市龍ケ岳町高戸1419-12
Closed
Coordinates32.393878,130.392065
Cannot be used because of earthquake damage.
Amura Gym（阿村体育館）（阿村体育館 / amurataiikukan）Open map
Readingあむらたいいくかん / amurataiikukan
Address熊本県上天草市松島町阿村5779-1
Open
Coordinates32.518801,130.450886

Affected districts

  • 大矢野町Planned water cuts (9 p.m. to 11 a.m. the next day) mean facilities can only be used during water supply hours.
  • 姫戸町Planned water cuts (9 p.m. to 11 a.m. the next day) mean facilities can only be used during water supply hours.
  • 龍ヶ岳町Planned water cuts (9 p.m. to 11 a.m. the next day) mean facilities can only be used during water supply hours.

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Social education facilities (gymnasiums, libraries, and others) in Kami-Amakusa closed temporarily after the earthquake on 28 July 2024 (Tuesday). They will reopen on 4 August (Tuesday).

However, in Oyano, Himedo, and Ryugadake towns, planned water shutdowns (9 p.m. to 11 a.m. next day) continue, so you can use these facilities only during water supply hours.

List of facilities reopening

Oyano General Sports Park (Oyano General Gymnasium（大矢野総合体育館）)

Kamikita Gymnasium（上北体育館）

Books and History Exchange Hall Ikotz（本と歴史の交流館イコット）

Oyano Nature Rest Village Management Centre（大矢野自然休養村管理センター）

Matsushima General Sports Park（松島総合運動公園）

Amura Gymnasium（阿村体育館）

Hiai Gymnasium（樋合体育館）

Kyoragi-Yama Village Open Space Grounds and Gymnasium（教良木山村広場グラウンド・体育館）

Himedo Gymnasium（姫戸体育館）

Himedo Sports Grounds（姫戸運動広場）

Himedo Library（姫戸図書館）

Ryugadake Grounds（龍ヶ岳グラウンド）

Hii-shima Gymnasium（樋島体育館）

Ryugadake Library（龍ヶ岳図書館）

Facilities you cannot use

Ryugadake Gymnasium（龍ヶ岳体育館） (cannot be used due to earthquake damage)

Kamiamakusa City Education Board Social Education Division（上天草市教育委員会 社会教育課）

Lifelong Learning Section（生涯学習係） 0969‐28‐3361

Culture and Education Section（文化教育係） 0964‐56‐3363

Sports Promotion Section（スポーツ推進係） 0969-28-3380

Temporary Central Library in Amura（阿村）

Oyano General Gym（おおやのそうごうたいいくかん）（大矢野総合体育館） conference room (not available because shelter is in use)

Amura No. 2 Gym (not available because of earthquake damage)

Enquiries

Source URL

Date 2026-08-03 · Last confirmed 2026-08-07 11:45 JST · Translated at 2026-08-05 15:16 JST

SupportEmergency repair program to prevent damage to homes上天草市

A program is helping homes damaged by the 2024 Kumamoto earthquake. It pays for emergency repairs like blue sheet coverings on roofs and walls (materials and labor). You must talk to an office before paying a contractor. Work already finished may also qualify.

What to doPrepare documents (application form, photos of damage, contractor quote). Visit the Urban Development Division（都市整備課）, 2nd floor of Matsushima Government Building（松島庁舎）(weekdays 9 am to 5 pm) to apply.
Urban Development Division, 2nd floor of Matsushima Government Building（松島庁舎2階 都市整備課）
Open
Reception and advice: weekdays 9 am to 5 pm. Application forms can be filled in at the window.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

We are carrying out emergency repairs to homes damaged in this earthquake.

The help you get depends on the damage. Please come to the Urban Development Division（都市整備課）and talk to us first.

[Important points]

If you have already paid a contractor to spread blue sheets, you can still apply. Read the points below.

If you have already paid the contractor, you cannot use this programme. Please talk to us first.

You must take photos before and after the repair. Please take them.

Owners of homes where people were living when the disaster struck, and where the home is damaged and may get worse if water is allowed to seep in.

Sheds, storehouses, and car parks do not count.

Costs we pay for

Materials for emergency repair (blue sheets, rope, sandbags, etc.)

Labour cost from builders and organisations

Documents you need to apply

Application form — we will help you fill it in at the Urban Development Division（都市整備課）

Photos of the damage (before the work)

Photos after the work — if the work is already done

The contractor's quote

About repair contractors (for reference)

Here are some ways to find contractors.

Contractors in Kami-Amakusa city: list of small-works registered contractors（上天草市小規模工事契約希望業者登録名簿）

Contractors all over Japan: housing recovery business search site (external site)（住まい再建事業者検索サイト）

How to apply

Prepare the documents you need. Submit them to the office below.

[Office] Urban Development Division, Matsushima branch office, 2nd floor（松島庁舎2階 都市整備課）

[Open] Weekdays 9 a.m. to 5 p.m.

About the emergency repair programme

Phone: 0969-28-3366

[2024 Kumamoto earthquake] Emergency repairs to prevent damage to your home from getting worse

Right after the disaster, homes where roofs and other parts were damaged may get worse. This programme pays for the cost of spreading blue sheets and other repairs to roofs, outer walls, windows and doors to stop the damage getting worse.

Source URL

Date 2026-08-03 · Last confirmed 2026-08-07 11:45 JST · Translated at 2026-08-06 09:08 JST

Urgent WaterEmergency water supply on Sunday, August 2: places and times上天草市

On Sunday, August 2, emergency water will be given at 5 places in Kami-Amakusa City from 9 a.m. to 5 p.m. The end time has changed, so please be careful.

What to doBring a container or water jug. Go to the nearest water supply point.
Ooyano General Sports Hall（大矢野総合体育館）（大矢野総合体育館 / ooyanosougoutaiikukan）Open map
Readingおおやのそうごうたいいくかん / ooyanosougoutaiikukan
Address熊本県上天草市大矢野町中2289
Open
Coordinates32.573336,130.422964
9 a.m. to 5 p.m.
Hatono-kama Community Centre（鳩の釜公民館）（鳩の釜公民館）
Open
9 a.m. to 5 p.m.
Iwa Junior High School（維和中学校）（維和中学校）
Open
9 a.m. to 5 p.m.
Himedo Primary School（姫戸小学校）（姫戸小学校）
Open
9 a.m. to 5 p.m.
Ryugadake Town Omichi Port Ferry Terminal（龍ヶ岳町大道港フェリー乗り場）（龍ヶ岳町大道港フェリー乗り場）
Open
9 a.m. to 5 p.m.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Here are the details for emergency water supply on Sunday, August 2.

Time: 9 a.m. to 5 p.m.

・Ooyano General Sports Hall（大矢野総合体育館）

・Hatono-kama Community Centre（鳩の釜公民館）

・Iwa Junior High School（維和中学校）

・Himedo Primary School（姫戸小学校）

・Ryugadake Town Omichi Port Ferry Terminal（龍ヶ岳町大道港フェリー乗り場）

The end time has changed. Please be careful. If you want water, bring a plastic container or jug.

Kami-Amakusa City Office（上天草市役所） Water Bureau（水道局） General Affairs Section（庶務係）

Phone: 0969-28-3369

Source URL

Date 2026-08-02 · Last confirmed 2026-08-07 11:50 JST · Translated at 2026-08-03 04:34 JST

Urgent WaterWater outage on August 2 (Ōyano, Himedo, and Ryūgadake towns)上天草市

Water outages will happen on August 2 from 8 p.m. until 11 a.m. the next day in Ōyano, Himedo, and Ryūgadake towns, except for Matsushima district and Yushima area. The outage may start earlier depending on water use.

What to doGet drinking water and household water before the outage starts.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikamiPart of Ōyano town, except Matsushima district and Yushima area. Water outage: 8 p.m. to 11 a.m. the next day.
  • 姫戸町Water outage: 8 p.m. to 11 a.m. the next day.
  • 龍ヶ岳町Water outage: 8 p.m. to 11 a.m. the next day.

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Water outage times on August 2 are as follows.

Water outage time: 8 p.m. to 11 a.m. the next day.

Target areas: Ōyano town except Matsushima district and Yushima area, 姫戸町, 龍ヶ岳町.

The start time may move earlier depending on water use.

We are sorry for the long inconvenience and burden. We ask for your understanding and cooperation.

Source URL

Date 2026-08-02 · Last confirmed 2026-08-07 11:45 JST · Translated at 2026-08-03 09:31 JST

SupportFree bathing support at Misumi Port using large ship Hakusan上天草市

The Ministry of Land, Infrastructure, Transport and Tourism is offering bathing support at Misumi Port for people affected by the 2024 Kumamoto earthquake. The large dredging and oil recovery ship Hakusan will be used. On August 2 (Sunday), 6 pm to 10 pm. Women use 6 pm to 8 pm, men use 8 pm to 10 pm. Shampoo, conditioner, and body soap are provided. People who need help or children using alone may have difficulty. It may stop or close because of bad weather.

What to doGo directly to B wharf near warehouses 1 and 4 inside Misumi Port（三角港）. Check the official X accounts of the Ministry of Land, Infrastructure, Transport and Tourism Port Bureau or the Kyushu Regional Development Bureau for the latest information.
Misumi Port（三角港）（三角港）
Open
August 2 (Sunday), 6 pm to 10 pm. Women 6 pm to 8 pm, men 8 pm to 10 pm. B wharf (9.0 m), near warehouses 1 and 4. People who need help or children using alone may have difficulty. May stop or close because of bad weather.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

To help people affected by the 2024 Kumamoto earthquake, the Ministry of Land, Infrastructure, Transport and Tourism is offering bathing support (men and women at different times) using the large dredging and oil recovery ship Hakusan（白山）. Here are the details for your use.

Date and time: August 2 (Sunday) 6 pm to 10 pm (planned)

Women use 6 pm to 8 pm

Men use 8 pm to 10 pm

Place: Misumi Port（三角港） inside, 1160-7 Misumiura, Misumicho, Uki City, near warehouses 1 and 4, B wharf (9.0 m)

The inside of the ship is narrow with many steps. People who need help or children using alone may have difficulty.

Support may stop or close because of water shortage or bad weather.

You can use shampoo, conditioner, and body soap that are provided.

For details, check the Ministry of Land, Infrastructure, Transport and Tourism Port Bureau official X and the Ministry of Land, Infrastructure, Transport and Tourism Kyushu Regional Development Bureau official X.

Ministry of Land, Infrastructure, Transport and Tourism Port Bureau official X

https://x.com/MLIT_Port

Ministry of Land, Infrastructure, Transport and Tourism Kyushu Regional Development Bureau official X

https://x.com/mlit_Kyushu

Source URL

Date 2026-08-02 · Last confirmed 2026-08-07 11:45 JST · Translated at 2026-08-03 05:32 JST

Urgent WaterEmergency water supply on Monday, August 3上天草市

Emergency water supply will be available at 5 locations in the city from 9 a.m. to 5 p.m. on Monday, August 3. If you are affected by water cuts, please use the nearest water supply point.

What to doBring a plastic container or water container and go to the nearest water supply point.
Ooyano Community Sports Hall（大矢野総合体育館）（大矢野総合体育館 / ooyanosougoutaiikukan）Open map
Readingおおやのそうごうたいいくかん / ooyanosougoutaiikukan
Address熊本県上天草市大矢野町中2289
Open
Coordinates32.573336,130.422964
9 a.m. to 5 p.m.
Hatonokama Community Center（鳩の釜公民館）（鳩の釜公民館）
Open
9 a.m. to 5 p.m.
Iwa Junior High School（維和中学校）（維和中学校）
Open
9 a.m. to 5 p.m.
Himedo Elementary School（姫戸小学校）（姫戸小学校）
Open
9 a.m. to 5 p.m.
Ryugadake Ferry Terminal Daido Port（龍ヶ岳町大道港フェリー乗り場）（龍ヶ岳町大道港フェリー乗り場）
Open
9 a.m. to 5 p.m.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Emergency water supply on Monday, August 3 is as follows.

Time: 9 a.m. to 5 p.m.

・Ooyano Community Sports Hall（大矢野総合体育館）

・Hatonokama Community Center（鳩の釜公民館）

・Iwa Junior High School（維和中学校）

・Himedo Elementary School（姫戸小学校）

・Ryugadake Ferry Terminal Daido Port（龍ヶ岳町大道港フェリー乗り場）

If you wish to receive water, please bring a plastic container or water container with you.

Source URL

Date 2026-08-02 · Last confirmed 2026-08-07 11:45 JST · Translated at 2026-08-03 22:17 JST

Urgent WaterEmergency Water Outage: Almost All of the City Will Have No Water from 2:00 PM on July 31 to 6:00 AM the Next Morning上天草市

Because water use has increased and the level in the distribution reservoirs has fallen, the planned overnight outage has been moved earlier. An emergency water outage will run from 2:00 PM on Wednesday, July 31 to 6:00 AM on Thursday, August 1. It covers the whole city except the Matsushima area and some other parts.

What to doStore the water you need before the outage starts at 2:00 PM on July 31.

Affected districts

  • 大矢野町上おおやのまちかみ
  • 松島地区及び一部地域を除く市内全域The Matsushima area and some other parts are not included.

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

A night outage from 10:00 PM to 5:00 AM was planned, but water use has increased and the level in each distribution reservoir has fallen. In some areas water is already unavailable. Because of this, the time has been changed and an emergency outage will now take place. The new times are as follows.

Outage period: from 2:00 PM on July 31 to 6:00 AM the next morning.

Area affected: the whole city except the Matsushima area（松島地区）and some other parts.

We are very sorry for the inconvenience and burden this causes residents. We ask for your understanding and cooperation.

Kamiamakusa City Office（上天草市役所）, Waterworks Bureau（水道局）, General Affairs Section（庶務係）

Phone number: 0969-28-3369

Source URL

Last confirmed 2026-08-07 11:50 JST · Translated at 2026-07-31 18:33 JST

Daily lifeStore Opening Hours for Daily Goods and Household Items (2026 Kumamoto Earthquake)上天草市

This page lists current opening hours for stores selling daily goods and household items in areas affected by the 2026 Kumamoto Earthquake. Drug stores, home centres, supermarkets, and liquor stores are open, but hours and closed days may be different from normal. Some stores have low stock.

What to doCheck each store's opening hours and closed days before you go shopping.
Cosmos Pharmacy – Drug Store Cosmos, Oyano branch（(株)コスモス薬品 ドラッグストアコスモス大矢野店）
Open
Normal hours / 10:00 to 21:00
Home Plaza Nafco, Oyano branch（ホームプラザナフコ大矢野店）
Open
8:30 to 17:30
Amakusa Agricultural Cooperative A-Coop, Oyano（あまくさ農業協同組合Aコープ大矢野）
Open
9:00 to 20:00 / Planned closure on the 3rd Monday of the month
Kamiamakusa Sanparl Co., Ltd.（上天草さんぱーる(株)）
Open
8:00 to 17:00 / Closed 9 September / Restaurant, soft cream, toilets, and fresh fish cooking are not available
New Naoe Co. – Zipang Naoe, Hongo branch（(株)ニュー直江 ジパング直江 本郷店）
Open
8:00 to 19:00 / May close depending on the situation
New Naoe Co. – Sake Zipang, Oyano branch（(株)ニュー直江 酒ジパング 大矢野店）
Open
Closed on 18 August
New Naoe Co. – Kyamon branch（(株)ニュー直江 キャモン店）
Open
Closed on 19 August
Kawashimaya, 2-go-bashi branch（川島屋2号橋店）
Open
8:00 to 21:00
Kawashimaya, Yanagi branch（川島屋柳店）
Open
8:00 to 18:00 / Closed on the first Sunday of the month
Komeri Hard & Green, Oyano branch（(株)コメリハード&グリーン大矢野店）
Open
9:00 to 19:00
Dairekkusu Co. – Dairekkusu, Oyano branch（ダイレックス(株)ダイレックス大矢野店）
Open
9:00 to 22:00
Cosmos Pharmacy – Drug Store Cosmos, Matsushima branch（(株)コスモス薬品 ドラッグストアコスモス松島店）
Status unknown
Yume Mart, Matsushima（ゆめマート松島）
Status unknown
Y-Shop Muramoto Liquor Store（Yショップ 村本酒店）
Open
7:30 to 18:30
Family Shop Ueno（ファミリーショップうえの）
Open
9:00 to 18:00 / Closed Sundays and public holidays / Planning to open during Obon
Nishimoto Store (Tenmatsdu Department Store)（(資)西本商店(天松デパート)）
Open
8:30 to 19:00
Komeri Hard & Green, Amakusa Matsushima branch（(株)コメリハード&グリーン天草松島店）
Open
9:00 to 19:30 / 8:30 to 19:30 / Normal hours (low stock) / Weekdays 7:00 to 20:00 (from 8:00 on holidays) / Closed on the 3rd and 4th Sundays of the month
Y-Shop Araki（Yショップ荒木）
Open
8:00 to 19:30 / Closed on the 1st Sunday of the month

Affected districts

  • 大矢野町上おおやのまちかみ

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

We are sharing the opening hours of stores that sell daily goods and household items. Demand for these goods has increased because of the 2026 Kumamoto Earthquake（令和8年熊本地震）. Please use this information when you go shopping.

List of daily goods store opening hours

Current opening hours

Cosmos Pharmacy – Drug Store Cosmos, Oyano branch（(株)コスモス薬品 ドラッグストアコスモス大矢野店）

Normal hours

10:00 to 21:00

Home Plaza Nafco, Oyano branch（ホームプラザナフコ大矢野店）

8:30 to 17:30

Amakusa Agricultural Cooperative A-Coop Oyano（あまくさ農業協同組合Aコープ大矢野）

9:00 to 20:00

Planned closure on the 3rd Monday of the month

Kamiamakusa Sanparl Co., Ltd.（上天草さんぱーる(株)）

8:00 to 17:00

Closed on 9 September

Restaurant, soft cream, toilets, and fresh fish cooking are not available

New Naoe Co. – Zipang Naoe, Hongo branch（(株)ニュー直江 ジパング直江 本郷店）

8:00 to 19:00

May close depending on the situation

New Naoe Co. – Sake Zipang, Oyano branch（(株)ニュー直江 酒ジパング 大矢野店）

Closed on 18 August

New Naoe Co. – Kyamon branch（(株)ニュー直江 キャモン店）

Closed on 19 August

Kawashimaya, 2-go-bashi branch（川島屋2号橋店）

8:00 to 21:00

Kawashimaya, Yanagi branch（川島屋柳店）

8:00 to 18:00

Closed on the first Sunday of the month

Komeri Hard & Green, Oyano branch（(株)コメリハード&グリーン大矢野店）

9:00 to 19:00

Dairekkusu Co. – Dairekkusu, Oyano branch（ダイレックス(株)ダイレックス大矢野店）

9:00 to 22:00

Cosmos Pharmacy – Drug Store Cosmos, Matsushima branch（(株)コスモス薬品 ドラッグストアコスモス松島店）

Yume Mart Matsushima（ゆめマート松島）

Y-Shop Muramoto Liquor Store（Yショップ 村本酒店）

7:30 to 18:30

Family Shop Ueno（ファミリーショップうえの）

9:00 to 18:00

Closed Sundays and public holidays

Planning to open during Obon

Nishimoto Store (Tenmatsu Department Store)（(資)西本商店(天松デパート)）

8:30 to 19:00

Komeri Hard & Green, Amakusa Matsushima branch（(株)コメリハード&グリーン天草松島店）

9:00 to 19:30

8:30 to 19:30

Normal hours (low stock)

Weekdays: 7:00 to 20:00 (from 8:00 on holidays)

Closed on the 3rd and 4th Sundays of the month

Y-Shop Araki（Yショップ荒木）

8:00 to 19:30

Closed on the 1st Sunday of the month

Source URL

Last confirmed 2026-08-07 11:50 JST · Translated at 2026-07-31 15:22 JST

Urgent WaterEmergency Water Cutoff: July 31, 2:00 PM to Next Morning 6:00 AM, City-Wide上天草市

Water use has increased and reservoir levels have dropped. The planned night-time water cutoff time has been changed. An emergency water cutoff will now happen from 2:00 PM on July 31 to 6:00 AM on August 1. It covers almost all of the city, except the Matsushima district and some other areas.

What to doBefore the cutoff starts (July 31 at 2:00 PM), please store enough drinking water and household water.

Affected districts

  • 大矢野町上おおやのまちかみLocation of the city hall. The water cutoff covers the whole city except the Matsushima district and some other areas.

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

We had planned a night-time water cutoff from 10:00 PM to 5:00 AM. However, water use has increased and water levels in the reservoirs have dropped. In some areas, water is already not available. Because of this, we are changing the time and carrying out an emergency water cutoff. The times are as follows.

Cutoff time: July 31 from 2:00 PM to the next morning at 6:00 AM.

Areas affected: The whole city, except the Matsushima district and some other areas.

We are very sorry for the inconvenience and difficulty this causes to all residents. We ask for your understanding and cooperation.

Kamiamakusa City Hall（上天草市役所）, Water Supply Bureau（水道局）, General Affairs Section（庶務係）

Phone number: 0969-28-3369

Source URL

Date 2026-07-31 · Last confirmed 2026-08-07 11:50 JST · Translated at 2026-08-01 11:58 JST

Urgent WaterEmergency Water Supply Locations and Times – July 31上天草市

Emergency water supply will be provided at 7 locations in the city on July 31 (9:00 AM – 8:00 PM). Some locations and times have changed.

What to doBring a plastic container or water-carrying container and go to the nearest water supply point.
Oyano General Gymnasium（大矢野総合体育館）Open map
Readingおおやのそうごうたいいくかん
Address熊本県上天草市大矢野町中2289
Open
Coordinates32.573336,130.422964
9:00 AM – 8:00 PM
Noborite Elementary School（登立小学校）Open map
Readingのぼりだてしょうがっこう
Address熊本県上天草市大矢野町登立14103
Open
Coordinates32.592612,130.440171
9:00 AM – 8:00 PM
Hatonokama Community Centre（鳩の釜公民館）
Open
9:00 AM – 8:00 PM
Vacant lot next to Nokama Simple Post Office（野釜簡易郵便局横空き地）
Open
9:00 AM – 8:00 PM
Himedo Elementary School（姫戸小学校）
Open
9:00 AM – 8:00 PM
Ryugatake-machi Daidomiko Port Ferry Terminal（龍ヶ岳町大道港フェリー乗り場）
Open
9:00 AM – 8:00 PM
Iwa Junior High School（維和中学校）
Open
Added from 2:00 PM

Affected districts

  • 大矢野町上おおやのまちかみ

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Emergency water supply on July 31 will be as follows.

Time: 9:00 AM to 8:00 PM

・Oyano General Gymnasium（大矢野総合体育館）

・Noborite Elementary School（登立小学校）

・Hatonokama Community Centre（鳩の釜公民館）

・Vacant lot next to Nokama Simple Post Office（野釜簡易郵便局横空き地）

・Himedo Elementary School（姫戸小学校）

・Ryugatake-machi Daidomiko Port Ferry Terminal（龍ヶ岳町大道港フェリー乗り場）

・Iwa Junior High School（維和中学校）(added from 2:00 PM)

Please note that some times and locations have changed. If you need water, please bring a plastic container or water-carrying container.

Kamiamakusa City Hall（上天草市役所）, Waterworks Bureau（水道局）, General Affairs Section（庶務係）

Phone number: 0969-28-3369

Source URL

Date 2026-07-31 · Last confirmed 2026-08-07 11:50 JST · Translated at 2026-07-31 18:33 JST

Report any problems with roads or rivers to the Construction Department上天草市

Many problems have been found on municipal roads and rivers because of the 2024 Kumamoto earthquake. More damage may happen from aftershocks. If you find a problem, you can report it to the Construction Department using a smartphone road report system, by phone, or in person.

What to doIf you find a problem on a road or river, contact the Kamiamagusa City Road Report System, or the Construction Department by phone: 0969-28-3350 / 0969-28-3371 / 0969-28-3372.
City Hall Matsushima Branch Office（市役所松島庁舎）（市役所松島庁舎 / shiyakushomatsushimachousha）Open map
Readingしやくしょまつしまちょうしゃ / shiyakushomatsushimachousha
Address熊本県上天草市松島町合津7915-1
Open
Coordinates32.518176,130.432788
Construction Department, Construction Section office on the second floor

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikamiCity Hall location (listed as the office address)
  • 松島町合津まつしままちあいつ / matsushimamachiaitsuConstruction Department office location

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Many problems with roads have been found after the 2024 Kumamoto earthquake.

We have checked the city roads and rivers, but more damage may happen because earthquakes are still continuing. If you find damage to a road or river, please tell the Construction Department using one of these ways.

How to report damage

Kamiamaakusa City Road Report System（上天草市道路通報システム）

Kamiamaakusa City has built the Kamiamaakusa City Road Report System（上天草市道路通報システム） to find damage and broken places on city roads quickly.

You can use your smartphone's GPS to report damage. The system can find the exact place, so you do not need to go to the site or wait there.

To learn how to use it, please check the "How to use" page on the Kamiamaakusa City Road Report System（上天草市道路通報システム） website.

If you cannot use the Kamiamaakusa City Road Report System（上天草市道路通報システム） or if there is danger to road users, please use one of the ways below.

If you use the Kamiamaakusa City Road Report System（上天草市道路通報システム）, please answer the user survey.

Phone or in person

Kamiamaakusa City Hall Construction Department（建設課） Road Management Division（管理係） 0969-28-3350 (direct)

Works Division（工務係） 0969-28-3371 (direct)

0969-28-3372 (direct)

Things to know about calling

Before you call, please find out the address near the damage or the name of a building near it. This helps us find the place quickly. Thank you.

Construction Department counter

Please come to City Hall Matsushima Branch（市役所松島庁舎） 2nd floor Construction Department（建設課） (7915-1 matsushimamachiaitsu（松島町合津）, Kamiamaakusa City).

To check if a road is a city road, you can use the "Kamiamaakusa City Road Map Public GIS（上天草市道路台帳公開型GIS）" website to see the city road map.

Source URL

Date 2026-07-31 · Last confirmed 2026-08-07 11:50 JST · Translated at 2026-08-06 04:47 JST

Daily lifeDaily goods and household supplies shops — business status after the 2024 Kumamoto earthquake上天草市

Many shops that sell daily goods and household supplies are open after the 2024 Kumamoto earthquake, but demand is high. Drug stores, home centers, and supermarkets are operating, but with changed hours, some services unavailable, and some days closed.

What to doCheck each shop's opening hours and closed days before you go shopping.
Cosmos Pharmacy drug store Oyano branch（(株)コスモス薬品 ドラッグストアコスモス大矢野店）
Open
Open as usual. 10:00 to 21:00.
Home Plaza Nafco Oyano store（ホームプラザナフコ大矢野店）
Open
8:30 to 17:30.
Amakusa Agricultural Cooperative A-Coop Oyano（あまくさ農業協同組合Aコープ大矢野）
Open
9:00 to 20:00. Closed the third Monday of each month.
Kamiamakusa Sunpearl company（上天草さんぱーる(株)）
Open
8:00 to 17:00. Closed 9 September. Restaurant, soft ice cream, toilets, and fresh fish cooking service not available.
New Naoe Zipang Naoe Hongo store（(株)ニュー直江 ジパング直江 本郷店）
Open
8:00 to 19:00. May close depending on the situation.
New Naoe Sake Zipang Oyano store（(株)ニュー直江 酒ジパング 大矢野店）
Open
Closed 18 August.
New Naoe Caimon store（(株)ニュー直江 キャモン店）
Open
Closed 19 August.
Kawashima-ya 2-go Bridge store（川島屋2号橋店）
Open
8:00 to 21:00.
Kawashima-ya Yanagi store（川島屋柳店）
Open
8:00 to 18:00. Closed the first Sunday of each month.
Komeri Hard & Green Oyano store（(株)コメリハード&グリーン大矢野店）
Open
9:00 to 19:00.
Direx company Direx Oyano store（ダイレックス(株)ダイレックス大矢野店）
Open
9:00 to 22:00.
Cosmos Pharmacy drug store Matsushima branch（(株)コスモス薬品 ドラッグストアコスモス松島店）
Status unknown
Yume Mart Matsushima（ゆめマート松島）
Status unknown
Y-Shop Muramoto Sake store（Yショップ 村本酒店）
Open
7:30 to 18:30.
Family Shop Ueno（ファミリーショップうえの）
Open
9:00 to 18:00. Closed Sundays and public holidays. Open during Obon.
Nishimoto company (Tenmatsu department store)（(資)西本商店(天松デパート)）
Open
8:30 to 19:00.
Komeri Hard & Green Amakusa Matsushima store（(株)コメリハード&グリーン天草松島店）
Open
9:00 to 19:30 (or 8:30 to 19:30). Open as usual (items in short supply). Weekdays 7:00 to 20:00 (holidays 8:00 onwards). Closed the third and fourth Sundays of each month.
Y-Shop Araki（Yショップ荒木）
Open
8:00 to 19:30. Closed the first Sunday of each month.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Daily goods and living supplies shops — opening hours information after the 2024 Kumamoto earthquake

We are telling you about the opening hours of shops that sell living supplies and daily goods, which are in high demand after the 2024 Kumamoto earthquake. Please use this information when you shop.

Daily goods shops — opening hours list

Current opening hours

Cosmos pharmacy drug store（コスモス）Oyano branch（(株)コスモス薬品 ドラッグストアコスモス大矢野店）

Normal hours

10:00 to 21:00

Home plaza Nafco（ナフコ）Oyano branch（ホームプラザナフコ大矢野店）

8:30 to 17:30

Amakusa agricultural cooperative A Coop（エーコープ）Oyano（あまくさ農業協同組合Aコープ大矢野）

9:00 to 20:00

Closed on the third Monday

Kamitamashiro Sanpearl（さんぱーる）（上天草さんぱーる(株)）

8:00 to 17:00

Closed on 9 September

Restaurant, soft ice cream, toilets, and fresh fish preparation not available

New Naoe Zipang Naoe（ジパング直江）Hongo branch（(株)ニュー直江 ジパング直江 本郷店）

8:00 to 19:00

May close depending on the situation

New Naoe Sake Zipang（酒ジパング）Oyano branch（(株)ニュー直江 酒ジパング 大矢野店）

Closed on 18 August

New Naoe Caimon（キャモン）（(株)ニュー直江 キャモン店）

Closed on 19 August

Kawashimaya No. 2 Bridge（2号橋）branch（川島屋2号橋店）

8:00 to 21:00

Kawashimaya Yanagi（柳）branch（川島屋柳店）

8:00 to 18:00

First Sunday

Komeri hard and green（コメリ）Oyano branch（(株)コメリハード&グリーン大矢野店）

9:00 to 19:00

Direx（ダイレックス）Oyano branch（ダイレックス(株)ダイレックス大矢野店）

9:00 to 22:00

Cosmos pharmacy drug store（コスモス）Matsushima branch（(株)コスモス薬品 ドラッグストアコスモス松島店）

Yume Mart（ゆめマート）Matsushima（ゆめマート松島）

Y Shop Muramoto sake shop（村本酒店）（Yショップ 村本酒店）

7:30 to 18:30

Family shop Ueno（ファミリーショップうえの）

9:00 to 18:00

Sunday and holidays

Open during Obon holiday

Nishimoto store（西本商店）Tenmatsu department store（天松デパート）（(資)西本商店(天松デパート)）

8:30 to 19:00

Komeri hard and green（コメリ）Amakusa Matsushima branch（(株)コメリハード&グリーン天草松島店）

9:00 to 19:30

8:30 to 19:30

Normal hours (low stock)

Weekdays 7:00 to 20:00 (holidays from 8:00)

Closed on the third and fourth Sundays

Y Shop Araki（Y Shop 荒木）（Yショップ荒木）

8:00 to 19:30

First Sunday

Source URL

Date 2026-07-31 · Last confirmed 2026-08-07 11:50 JST · Translated at 2026-08-06 09:16 JST

WaterPlease save water even after the water supply comes back上天草市

During the water outage caused by the 2024 Kumamoto earthquake, when water use starts again, too much use can lower the water pressure. Water may not reach high areas or the ends of the pipe network. The start times of planned outages may also move up earlier. Please save water for a while to keep the water supply stable.

What to doPlease continue to save water for a while after the water supply comes back.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikamiThe city office is in this area. Water saving is asked of all residents.

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

We thank all residents for your cooperation with the water cuts we are carrying out because of the Reiwa 8 Kumamoto earthquake.

If water use rises sharply after water supply restarts, water pressure will drop. In high areas and at the end of the water pipe network, water may not reach enough.

Depending on water distribution, we may start planned water cuts earlier. To keep water supply stable, please save water for a while.

We know residents have been put to trouble and hardship for a long time. We ask for your understanding and cooperation.

Source URL

Date 2026-07-31 · Last confirmed 2026-08-07 11:50 JST · Translated at 2026-08-06 04:38 JST

Daily lifeSpa Taraso Amakusa closed due to water outage上天草市

Kamitamakusa City Exchange Center Spa Taraso Amakusa（上天草市交流センタースパ・タラソ天草）is temporarily closed because the water supply is unstable following the earthquake. The facility will reopen when water supply is restored. The reopening date will be announced later.

What to doWait for information from the city about when the facility will reopen.
Kamitamakusa City Exchange Center Spa Taraso Amakusa（上天草市交流センタースパ・タラソ天草）
Closed
Temporarily closed because water supply is unstable due to water outage. Reopening date will be announced.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Kami-Amakusa City Exchange Center Spa Taraso Amakusa（上天草市交流センタースパ・タラソ天草） is temporarily closed because the water supply is unstable due to a water outage from the earthquake.

We apologize for any inconvenience this may cause. We ask for your understanding.

The reopening date will be announced later.

Source URL

Date 2026-07-31 · Last confirmed 2026-08-07 11:45 JST · Translated at 2026-08-05 15:16 JST

Urgent WaterEmergency water supply is running on July 31上天草市

Emergency water supply is available on July 31 for people in areas affected by a water outage. The supply runs from 9:00 AM to 8:00 PM. At Iwa Junior High School, an extra supply point was added from 2:00 PM.

What to doBring a container to a water supply point and collect water between 9:00 AM and 8:00 PM.
Iwa Junior High School（維和中学校）
Open
Extra water supply added from 2:00 PM

Hours: 9:00 AM to 8:00 PM

・ Iwa Junior High School（維和中学校）(extra supply added from 2:00 PM)

Source URL

Last confirmed 2026-08-07 11:45 JST · Translated at 2026-07-31 18:33 JST

Daily lifeSpa Thalasso Amakusa（スパ・タラソ天草） is closed until further notice上天草市

Because of the 2026 Kumamoto Earthquake（令和8年熊本地震）, Spa Thalasso Amakusa（スパ・タラソ天草） is closed until visitor safety can be confirmed and the water supply is stable. The reopening date will be announced later.

What to doWait for an announcement from Kamiamakusa City（上天草市） about when the facility will reopen.
Spa Thalasso Amakusa (spa facility)（スパ・タラソ天草）
Closed
Closed until safety can be confirmed and the water supply is stable. The reopening date will be announced later.

Affected districts

  • 大矢野町上おおやのまちかみ

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Spa Thalasso Amakusa（スパ・タラソ天草） — closed until further notice

Because of the 2026 Kumamoto Earthquake（令和8年熊本地震）, the facility is closed until visitor safety can be confirmed and the water supply is stable.

We are sorry for the inconvenience. Thank you for your understanding and cooperation.

The reopening date will be announced separately at a later time.

Kamiamakusa City Hall（上天草市役所）, Health and Welfare Department（健康福祉部）, Health Promotion Division（健康づくり推進課）, National Health Insurance Section（国保事業係）

Phone: 0969-28-3354 / 3375

Source URL

Last confirmed 2026-08-07 11:50 JST · Translated at 2026-07-31 15:21 JST

Daily lifeTemporary disaster waste drop-off sites open (31 July – 16 August)上天草市

Temporary drop-off sites for disaster waste (clean-up rubbish) from the 2026 Kumamoto Earthquake will be open at Kushi Fishing Port（串漁港） in Oyano-machi and the Matsushima General Center Aroma（松島総合センターアロマ） car park in Matsushima-machi. They open on Friday 31 July at 1:00 p.m. and close on Sunday 16 August. Hours are 9:00 a.m. to 4:00 p.m., closed on Mondays. You must sort waste by type and show ID. Only waste caused by this earthquake may be brought in. Accepted items differ by site.

What to doSort your waste by type, bring ID, and bring the waste to the correct temporary site following the designated entry route rules.
Matsushima General Center Aroma (car park used as drop-off site)（松島総合センターアロマ）Open map
Readingまつしまそうごうせんたーあろま
Address熊本県上天草市松島町合津4276-44
Open
Coordinates32.516011,130.431249
The car park is the drop-off site. Hours: 9:00 a.m. – 4:00 p.m. (31 July only: from 1:00 p.m.). Closed Mondays. Accepted items: rubble (roof tiles, plasterboard, slate), 4 home appliances (air conditioner, refrigerator, washing machine, TV), other home appliances, non-combustible items (glass, ceramics, metals, plastic products).
Kushi Fishing Port (drop-off site)（串漁港）
Open
Drop-off site. Hours: 9:00 a.m. – 4:00 p.m. (31 July only: from 1:00 p.m.). Closed Mondays. Accepted items: rubble (roof tiles, exterior walls, slate), concrete blocks.

About disaster waste (clean-up rubbish) disposal

Temporary drop-off sites for disaster waste (clean-up rubbish) caused by the 2026 Kumamoto Earthquake will be open from Friday 31 July to Sunday 16 August. Please follow the disposal rules when bringing in waste.

■ Important notices

※ Items that are not on the accepted list will not be accepted. You must take them back with you.

※ For everyday household rubbish, please follow the normal rules and put it out at your designated rubbish station or other assigned place.

※ Please follow the instructions of the staff guiding traffic on site.

Temporary disaster waste drop-off sites

Oyano-machi: Kushi Fishing Port（串漁港）

Matsushima-machi: Matsushima General Center Aroma（松島総合センターアロマ） car park

Open period starts: Friday 31 July at 1:00 p.m.

Friday 31 July 2026 to Sunday 16 August 2026. Closed on Mondays for site tidying and removal work.

Hours: 9:00 a.m. to 4:00 p.m.

※ On Friday 31 July 2026, the site opens from 1:00 p.m. only.

Identity checks will be carried out. Please bring a driver's licence or other ID.

Accepted items ※ Items differ by site.

Sort your items by type as listed below. Follow the guidance staff and unload each item yourself at the designated area.

Sorting your waste before you load your vehicle will greatly reduce unloading time at the site. Where possible, please bring only one type of item per vehicle trip.

Please note that the items you can bring differ by site.

3. Non-combustible items (glass, ceramics) ※ Fluorescent tubes and light bulbs are not accepted.

6. Wood waste (wooden furniture, pillars)

※ Items that CANNOT be brought in:

Food waste, industrial waste, hazardous items (items that may catch fire, such as lithium-ion batteries — bring these to your local municipal office or branch office), and anything not caused by this earthquake (such as pesticides, fertilisers, tyres, fire extinguishers, fishing gear, fishing nets, etc.).

Entry routes have been set as shown in the attached documents to keep residents safe and reduce waiting times. Please follow the designated route rules when bringing in waste.

・ Entry route for Kushi Fishing Port（串漁港） drop-off site (PDF, approx. 365 KB)

・ Entry route for Matsushima General Center Aroma（松島総合センターアロマ） drop-off site (PDF, approx. 593 KB)

※ Only disaster waste caused by this earthquake may be brought to the temporary sites.

※ Waste produced by construction or renovation work cannot be brought in.

■ Kushi Fishing Port（串漁港）: 1. Rubble (roof tiles, exterior walls, slate)

2. Concrete blocks

■ Matsushima General Center Aroma（松島総合センターアロマ）

1. Rubble (roof tiles, plasterboard, slate)

3. The 4 regulated home appliances (air conditioner, refrigerator, washing machine, TV) ※ Refrigerators must be emptied before bringing in.

4. Other home appliances

5. Non-combustible items (glass, ceramics, metals, plastic products)

Source URL

Last confirmed 2026-08-07 11:50 JST · Translated at 2026-07-31 15:22 JST

Urgent EvacuationRoad Closures and Traffic Restrictions (Updated 2:00 PM, 30 July, Year 8 of Reiwa)上天草市

Due to the August Year-7-of-Reiwa heavy rain disaster and the Year-8-of-Reiwa Kumamoto earthquake, some city roads and national/prefectural roads in Kamiamakusa City are closed or have single-lane alternating traffic control. The number of restricted roads may increase. Information will be updated as it becomes available.

What to do[13:00, 30 July, Year 8 of Reiwa] Check the PDF on road traffic restrictions and the Kumamoto Prefecture national/prefectural road information. Confirm whether roads are passable before you travel.

Affected districts

  • 大矢野町上おおやのまちかみListed as the location of Kamiamakusa City Hall (road restriction information covers the whole city area).

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Due to the August Year-7-of-Reiwa heavy rain disaster and the Year-8-of-Reiwa Kumamoto earthquake, some roads in the city are closed or have single-lane alternating traffic control. We are currently working to confirm damage and carry out repairs. We are sorry for the inconvenience. Thank you for your understanding and cooperation.

Please note: some restrictions may already have been lifted, and there may be damaged roads that the city has not yet confirmed. We apologise for any confusion.

The number of traffic restriction points may increase in the future.

Traffic information will be updated as it becomes available. Please check back regularly.

Traffic restriction points on Kamiamakusa City roads (managed by the Construction Division（建設課）)

[13:00, 30 July, Year 8 of Reiwa] Road traffic restrictions (PDF, approx. 294 KB)

Traffic restriction points on national and prefectural roads

Click here for traffic restriction points on Kumamoto Prefecture national and prefectural roads.

Kamiamakusa City Hall（上天草市役所）, Construction Department（建設部）, Construction Division（建設課）, Engineering Section（工務係）

Phone number: 0969-28-3371

0969-28-3372

Source URL

Last confirmed 2026-08-07 11:50 JST · Translated at 2026-07-31 19:34 JST

Urgent WaterTemporary water restoration (from 6 PM, July 30) and planned water outage (10 PM to 5 AM), plus emergency water supply trucks上天草市

Water supply from the Kamiamakusa-Ueki Water Authority（上天草宇城水道企業団）pipeline has been temporarily restored, increasing the amount of water received. Water will be turned back on from 6 PM to 10 PM on July 30. After that, a planned water outage will run from 10 PM on July 30 until 5 AM on July 31. This affects most of the city, except the Matsushima area（松島地区）and some other areas. Because full restoration is not yet complete, emergency water supply trucks will also operate on July 31.

What to doIf you need water, bring a plastic container or water container and go to the nearest water supply point.
Oyano General Gymnasium（大矢野総合体育館）（大矢野総合体育館）Open map
Readingおおやのそうごうたいいくかん
Address熊本県上天草市大矢野町中2289
Open
Coordinates32.573336,130.422964
Next to the sports ground. Supply hours will be announced when decided.
Noborite Elementary School（登立小学校）（登立小学校）Open map
Readingのぼりだてしょうがっこう
Address熊本県上天草市大矢野町登立14103
Open
Coordinates32.592612,130.440171
Supply hours will be announced when decided.
Hato-no-Kama Community Centre（鳩の釜公民館）（鳩の釜公民館）
Open
Supply hours will be announced when decided.
Iwa Junior High School（維和中学校）（維和中学校）
Open
Supply hours will be announced when decided.
Himedo Elementary School（姫戸小学校）（姫戸小学校）
Open
Supply hours will be announced when decided.
Ryugatake Daido Port Ferry Terminal（龍ヶ岳大道港フェリー乗り場）（龍ヶ岳大道港フェリー乗り場）
Open
Supply hours will be announced when decided.

Affected districts

  • 大矢野町上おおやのまちかみ

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

A water outage began at 9 PM on July 29, 2026 and continued through the daytime on July 30. The pipeline of the Kamiamakusa-Ueki Water Authority（上天草宇城水道企業団）has been temporarily repaired, increasing the water supply. Because of this, water will be turned back on temporarily, and a planned outage will be carried out to secure water levels during the day.

Temporary restoration period: July 30, 2026, from 6 PM to 10 PM.

Planned outage period: July 30, 2026, from 10 PM to July 31 at 5 AM.

Affected area: Most of the city, except the Matsushima area（松島地区）and some other areas.

We are very sorry for the long inconvenience and burden this has caused to residents. We ask for your understanding and cooperation.

Full restoration has not yet been completed. After the planned outage ends, some areas may still have no water. Emergency water supply trucks will therefore also operate on July 31.

Water supply locations are as follows.

・ Oyano General Gymnasium（大矢野総合体育館）(next to the sports ground)

・ Noborite Elementary School（登立小学校）

・ Hato-no-Kama Community Centre（鳩の釜公民館）

・ Iwa Junior High School（維和中学校）

・ Himedo Elementary School（姫戸小学校）

・ Ryugatake Daido Port Ferry Terminal（龍ヶ岳大道港フェリー乗り場）

Supply hours will be announced as soon as they are decided.

If you need water, please bring a plastic container or water container with you.

Kamiamakusa City Hall（上天草市役所）, Water Department（水道局）, General Affairs Section（庶務係）

Phone number: 0969-28-3369

Source URL

Last confirmed 2026-08-07 11:50 JST · Translated at 2026-07-31 06:31 JST

We will open a temporary storage place for disaster waste (cleanup garbage).上天草市

A temporary storage place for disaster waste (cleanup garbage) from the 2026 Kumamoto earthquake will be set up from Friday, July 31 to Sunday, August 16. You can use it during this time if you want to get rid of garbage from the earthquake.

What to doFrom July 31 to August 16, bring your disaster waste (cleanup garbage) to the designated temporary storage place.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

[July 30, 2026] About how to handle disaster waste (cleanup garbage)

A temporary storage place for disaster waste (cleanup garbage) from the 2026 Kumamoto earthquake will be set up from Friday, July 31 to Sunday, August 16...

Source URL

Date 2026-07-30 · Last confirmed 2026-08-07 11:50 JST · Translated at 2026-08-03 13:12 JST

Urgent EvacuationRoad closure information in the city (2 PM on July 30, Reiwa 8)上天草市

Heavy rain in August 2025 and the Kumamoto earthquake in 2025 have caused full road closures and one-way alternating traffic controls on roads in Kamiamakusa City. More closures may happen. Information will be updated.

What to doCheck the closures on Kamiamakusa City roads and on Kumamoto Prefecture national and prefectural roads. Look for the latest information before you travel.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikamiCity office location (road closure information for the whole city)

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Due to the heavy rain disaster in August 2023 and the 2024 Kumamoto earthquake, some roads in the city cannot be used, and some have one-way alternating traffic. We are now checking recovery and damage, which causes inconvenience. Please understand and cooperate.

Some restrictions have already been lifted, and some damage may not yet be known to us. Please be aware.

More traffic restrictions may be added in the future.

Traffic information will be updated. Please check it.

Traffic restrictions on Kamiamakusa City roads (managed by Construction Division)

Traffic restrictions on national and prefectural roads

Traffic restrictions on national and prefectural roads in Kumamoto Prefecture are here

Kamiamakusa City Hall（上天草市役所） Construction Department（建設部） Construction Division（建設課） Engineering Section

Phone: 0969-28-3371

0969-28-3372

Source URL

Date 2026-07-30 · Last confirmed 2026-08-07 11:50 JST · Translated at 2026-08-06 04:33 JST

Daily lifeTemporary waste collection sites are open for disaster debris上天草市

Temporary collection sites for disaster debris from the 2024 Kumamoto earthquake are open from 31 July to 16 August (closed Mondays). Hours are 9 am to 4 pm. You can only bring debris from this earthquake. You must sort items by type and show proof of identity.

What to doBring sorted debris to the designated temporary site (9 am to 4 pm, Monday closed).
Matsushima Community Centre Aroma（松島総合センターアロマ） — parking area（松島総合センターアロマ / matsushimasougousentaaaroma）Open map
Readingまつしまそうごうせんたーあろま / matsushimasougousentaaaroma
Address熊本県上天草市松島町合津4276-44
Open
Coordinates32.516011,130.431249
Accepts: rubble (roof tiles, plasterboard, slate), 4 appliances (air conditioner, refrigerator, washing machine, television), other electrical items, non-combustible items (glass, ceramics, metal, plastic products), wood waste (wooden furniture, timber). Empty refrigerators before bringing them.
Kushi Fishing Port（串漁港）（串漁港）
Open
Temporary site for Ooyano district. Accepts: rubble (roof tiles, exterior walls, slate), concrete blocks, non-combustible items (glass, ceramics) — excludes fluorescent lights and light bulbs.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

■ Important notes

※ Only debris from this earthquake can be brought to the temporary site.

※ Do not bring waste from construction work.

※ Items not on the collection list must be taken home.

※ Daily waste must follow normal rules — put it in the garbage area as usual.

※ Follow the staff member's instructions on site.

Disaster debris temporary sites

Ooyano district: Kushi Fishing Port（串漁港）

Matsushima district: Matsushima Community Centre Aroma — parking area（松島総合センターアロマ） parking area

We will check your identity with a license or other ID.

Collection items ※ They differ by location.

Sort by item type and unload in the place the staff shows you.

Sort items in your vehicle before you arrive. This will save time at the site. If possible, bring only one type of item. We ask for your help.

Note: different items are accepted at different sites.

2 Concrete blocks

3 Non-combustible items (glass, ceramics) ※ Excludes fluorescent lights and light bulbs

■ Matsushima Community Centre Aroma — parking area（松島総合センターアロマ）

1 Rubble (roof tiles, plasterboard, slate)

3 4 appliances (air conditioner, refrigerator, washing machine, television) ※ Empty refrigerators before bringing them.

4 Other electrical items

5 Non-combustible items (glass, ceramics, metal, plastic products)

6 Wood waste (wooden furniture, timber)

※ Cannot be brought

Food waste, industrial waste, dangerous items (lithium-ion batteries and fire hazards go to city offices or branch offices), items not from this earthquake (pesticides, fertilizer, tyres, fire extinguishers, fishing equipment, fishing nets, etc.)

To keep people safe and save time, we have set entry routes. Follow the instructions.

Kami-Amakusa City Hall — Citizen Life Department — Environmental Hygiene Division

Phone: 0964-26-5524

0964-26-5541

We are setting up temporary debris sites from 31 July (Friday) to 16 August (Sunday) for debris from the 2024 Kumamoto earthquake. Please follow the rules when you dispose of debris.

31 July (Friday) to 16 August (Sunday)

※ Closed Mondays for site cleaning and removal work

Hours: 9 am to 4 pm

1 Rubble (roof tiles, exterior walls, slate)

Source URL

Date 2026-07-30 · Last confirmed 2026-08-07 11:50 JST · Translated at 2026-08-03 13:13 JST

Daily lifeSpa Thalasso Amakusa（スパ・タラソ天草） closed due to earthquake上天草市

Due to the 2026 Kumamoto Earthquake, Spa Thalasso Amakusa（スパ・タラソ天草） will be closed until safety is confirmed and the water supply is stable. The reopening date will be announced later.

What to doPlease check the city's official notices for information about reopening.
Spa Thalasso Amakusa (spa and thalassotherapy facility)（スパ・タラソ天草）
Closed
Closed until safety and stable water supply are confirmed. Reopening date will be announced later.

Affected districts

  • 大矢野町上おおやのまちかみ

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Due to the 2026 Kumamoto Earthquake（令和8年熊本地震）, Spa Thalasso Amakusa（スパ・タラソ天草） will be closed until the safety of customers is confirmed and the water supply is stable.

We are sorry for the inconvenience. Thank you for your understanding and cooperation.

We will announce the reopening date separately when it is decided.

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Date 2026-07-30 · Last confirmed 2026-08-07 11:50 JST · Translated at 2026-07-31 22:01 JST

Kiosk terminal (automatic certificate machine) at Matsushima Office is broken and out of service上天草市

Due to the 2026 Kumamoto Earthquake, the kiosk terminal (automatic certificate machine) inside Matsushima Office（松島庁舎） is broken and cannot be used. If you need a certificate, please use the city hall counter or a multi-copy machine at a convenience store. The kiosk terminals at Oyano Office（大矢野庁舎）, Himedo Branch Office（姫戸統括支所）, and Ryugatake Branch Office（龍ヶ岳統括支所） are still working.

What to doTo get a certificate, use the city hall counter or the convenience store certificate service at a multi-copy machine in a convenience store.
Matsushima Office（松島庁舎）
Closed
Kiosk terminal (automatic certificate machine) is broken and out of service
Oyano Office（大矢野庁舎）
Open
Kiosk terminal is available
Himedo Branch Office（姫戸統括支所）
Open
Kiosk terminal is available
Ryugatake Branch Office（龍ヶ岳統括支所）
Open
Kiosk terminal is available

Notice about the suspension of the kiosk terminal (automatic certificate machine) installed at Matsushima Office（松島庁舎）

Due to the 2026 Kumamoto Earthquake, the kiosk terminal (automatic certificate machine) installed at Matsushima Office（松島庁舎） is broken and cannot be used at this time.

If you need a certificate urgently, please use the city hall counter or the convenience store certificate service at a multi-copy machine at a convenience store.

We are sorry for the inconvenience. Thank you for your understanding and cooperation.

※ The kiosk terminals at Oyano Office（大矢野庁舎）, Himedo Branch Office（姫戸統括支所）, and Ryugatake Branch Office（龍ヶ岳統括支所） are available.

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Date 2026-07-30 · Last confirmed 2026-08-07 11:50 JST · Translated at 2026-07-31 22:03 JST

SupportPet advice service is now open (Kumamoto earthquake, 2024)上天草市

A pet advice service has been set up at Kumamoto Prefecture Animal Welfare Centre "Animal Friends Kumamoto" in response to the 2024 Kumamoto earthquake. Consultations are accepted Monday to Friday from 9am to 4pm (except Saturdays, Sundays, holidays, and the New Year period).

What to doFor questions about pets affected by the earthquake, contact Animal Friends Kumamoto（熊本県動物愛護センター「アニマルフレンズ熊本」） directly at phone 0964-27-8115.
Kumamoto Prefecture Animal Welfare Centre "Animal Friends Kumamoto"（熊本県動物愛護センター「アニマルフレンズ熊本」）
Open
Consultations are accepted Monday to Friday from 9am to 4pm (except Saturdays, Sundays, holidays, and the New Year period). Phone: 0964-27-8115. Email: dobutsuaise@pref.kumamoto.lg.jp

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

About the pet advice service for the 2024 Kumamoto earthquake

A pet advice service for the 2024 Kumamoto earthquake has been set up at Kumamoto Prefecture Animal Welfare Center "Animal Friends Kumamoto"（熊本県動物愛護センター「アニマルフレンズ熊本」）.

For questions about pets affected by this earthquake, please contact Animal Friends Kumamoto（アニマルフレンズ熊本） directly.

Kumamoto Prefecture Animal Welfare Center "Animal Friends Kumamoto"（熊本県動物愛護センター「アニマルフレンズ熊本」）

Address: 701-4 Higashi-Matsuaki, Matsuhashi, Uki City

Advice hours: Monday to Friday, 9 am to 4 pm (excluding weekends, public holidays, and year-end/new year period)

Phone: 0964-27-8115

Email: dobutsuaise@pref.kumamoto.lg.jp

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Date 2026-07-30 · Last confirmed 2026-08-07 11:50 JST · Translated at 2026-08-06 09:16 JST

Urgent WaterEmergency water supply at Oyano General Gymnasium on July 31上天草市

Due to the 2026 Kumamoto earthquake, emergency water will be provided on Thursday, July 31. The location is Oyano General Gymnasium（大矢野総合体育館）. Hours are 9:00 AM to 5:00 PM.

What to doGo to Oyano General Gymnasium（大矢野総合体育館）on Thursday, July 31, between 9:00 AM and 5:00 PM to collect water.
Oyano General Gymnasium（大矢野総合体育館）Open map
Readingおおやのそうごうたいいくかん
Address熊本県上天草市大矢野町中2289
Open
Coordinates32.573336,130.422964
Emergency water supply: 9:00 AM to 5:00 PM (July 31)

Affected districts

  • 大矢野町上おおやのまちかみ

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

[July 31, 2026] About the emergency water supply on July 31

The emergency water supply on July 31 is as follows. Hours: 9:00 AM to 5:00 PM. Location: Oyano General Gymnasium（大矢野総合体育館）.

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Last confirmed 2026-08-07 11:45 JST · Translated at 2026-07-31 09:41 JST

SupportDisaster certificate applications now open上天草市

From 29 July 2024, we are accepting applications for disaster certificates from people whose houses or other buildings were damaged by the Kumamoto earthquake. A residential disaster certificate proves damage to your home. A damage certificate proves damage to other buildings, household goods, or vehicles. Take photos of the damage before you clean up or repair anything.

What to doTake photos of the damage before cleaning up or repairs. Fill in the application form for a residential disaster certificate or damage certificate with the required information. Apply at the nearest office — Matsushima（松島庁舎） Residents' Division, Oyano（大矢野） Window Center, Himedo（姫戸） Coordinating Branch, or Tatsutakinomine（龍ヶ岳） Coordinating Branch — or through My Number Portal.
Matsushima（松島庁舎） Municipal Hall（松島庁舎）
Open
Applications accepted at the Residents' Division
Oyano（大矢野） Municipal Hall（大矢野庁舎）
Open
Applications accepted at the Oyano Window Center
Himedo（姫戸） Coordinating Branch（姫戸統括支所）
Open
Application acceptance window
Tatsutakinomine（龍ヶ岳） Coordinating Branch（龍ヶ岳統括支所）
Open
Application acceptance window

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Applications for disaster certificates and damage certificates for the 2026 Kumamoto earthquake are as follows.

Applications open: from Wednesday, 29 July 2026

If your home or building is damaged by storms, floods, earthquakes or other natural disasters, you can get a disaster certificate or damage certificate.

Before cleaning up or making repairs, take photos showing the damage.

How to take photos

For homes: take photos of the name plate and the whole house (take pictures from all four sides if you can)

For areas with heavy damage, take many close-up photos and wide shots that show the whole building.

Take photos so you can see the damaged area, its size, and how bad it is. If possible, point at the area or use a measuring tape.

Disaster certificate

When a home is damaged by storms, wind, earthquakes, or similar events, the city investigates the damage and issues a certificate proving the level of damage. You must apply first.

Damage certificate

For buildings that are not homes (offices, shops, empty houses), other structures, household goods, vehicles, and so on: this certificate proves damage happened.

Disaster certificate

Fill in the disaster certificate application form and submit it to a window (Matsushima City Hall（松島庁舎）: Citizens Department, Oyano City Hall（大矢野庁舎）: Oyano Window Centre, Himedo Branch Office（姫戸統括支所）, Ryugagatake Branch Office（龍ヶ岳統括支所）).

The city will send an inspector to check the damage. A site visit is normally needed, so it may take days or weeks from application to certificate.

Disaster certificate application form (WORD about 19KB)

What you need to apply

1. Disaster certificate application form

2. ID or other proof of who you are

If someone else is applying, they must fill in the power-of-attorney section of the form.

If where you live is different from your address on file, you need papers showing where you really live.

If the damage is light and you want self-assessment, submit (or show) photos proving you were damaged.

Self-assessment: if damage is light, the city checks photos and rates it as partial damage (not major). No site visit needed.

If you want self-assessment for partial damage, the city will issue the certificate from your photos without a site visit.

Damage certificate

Fill in the damage certificate application form. Submit it with several photos of the damage to a window (Matsushima City Hall（松島庁舎）: Citizens Department, Oyano City Hall（大矢野庁舎）: Oyano Window Centre, Himedo Branch Office（姫戸統括支所）, Ryugagatake Branch Office（龍ヶ岳統括支所）).

Damage certificate application form (WORD about 21KB)

1. Damage certificate application form

3. Photos or other proof of damage

You can also apply through My Number Portal (for both disaster and damage certificates).

You can also apply online through My Number Portal.

You need a My Number Card to apply.

Please attach photos or papers showing the damage.

Kamishirasuka City Hall, Civil Life Division, Tax Department, Fixed Property Tax Section

Phone: 0964-26-5520

Source URL

Date 2026-07-29 · Last confirmed 2026-08-07 11:50 JST · Translated at 2026-08-06 09:16 JST

SupportWe have started accepting donations through hometown tax donations for disaster support.上天草市

The earthquake on July 28, 2024 has caused damage in Kamiamazo City（上天草市）, including destroyed houses and land subsidence. To help with recovery and rebuilding, a hometown tax donation portal site has started accepting disaster support donations. Donations are tax-deductible, but there are no gifts in return.

What to doPlease apply for donations through the disaster support application form on the hometown tax donation portal site.

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikamiThis is where Kamiamazo City Hall（上天草市役所）is located.

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

Following the earthquake that occurred on July 28 in Reiwa 8, we have started accepting donations for disaster support through hometown tax contributions on the portal site below.

In Kamiamakusa City, damaged buildings and ground subsidence have been confirmed in various places throughout the city.

We ask for your support through hometown tax contributions for disaster aid to help recovery and reconstruction as quickly as possible.

Disaster support application form (portal site)

About disaster support hometown tax donations

Donations through hometown tax contributions for disaster support also qualify for tax deductions (donations of 2,000 yen or more).

There are no thank-you gifts for donations. Please understand this in advance.

Donated funds will be used for this disaster support.

Kamiamakusa City Hall（上天草市役所） — Department of Economic Development, Tourism and Hospitality Section, Industrial Promotion Subsection (Furusato Nozei)

Telephone: 0964-26-5545

Email: furusatonouzei@city.kamiamakusa.lg.jp

Source URL

Date 2026-07-29 · Last confirmed 2026-08-07 11:50 JST · Translated at 2026-08-06 09:16 JST

Social education buildings closed after Kumamoto earthquake上天草市

After the Kumamoto earthquake on 28 July in Reiwa 8, several gymnasiums, libraries and other social education buildings in Kamiamakusa City are temporarily closed. We will tell you when they reopen.

What to doDo not use these buildings until we tell you they are open again.
Ooyano General Gymnasium（大矢野総合体育館）（大矢野総合体育館 / ooyanosougoutaiikukan）Open map
Readingおおやのそうごうたいいくかん / ooyanosougoutaiikukan
Address熊本県上天草市大矢野町中2289
Closed
Coordinates32.573336,130.422964
Inside Ooyano General Sports Park（大矢野総合スポーツ公園）
Amura Gymnasium（阿村体育館）（阿村体育館 / amurataiikukan）Open map
Readingあむらたいいくかん / amurataiikukan
Address熊本県上天草市松島町阿村5779-1
Closed
Coordinates32.518801,130.450886
Hiai Gymnasium（樋合体育館）（樋合体育館 / hiaitaiikukan）Open map
Readingひあいたいいくかん / hiaitaiikukan
Address熊本県上天草市松島町合津6973-16
Closed
Coordinates32.541519,130.406294
Himedo Gymnasium（姫戸体育館）（姫戸体育館 / himedotaiikukan）Open map
Readingひめどたいいくかん / himedotaiikukan
Address熊本県上天草市姫戸町二間戸3408
Closed
Coordinates32.428557,130.402562
Ryugataке Gymnasium（龍ヶ岳体育館）（龍ヶ岳体育館 / ryuugataketaiikukan）Open map
Readingりゅうがたけたいいくかん / ryuugataketaiikukan
Address熊本県上天草市龍ケ岳町高戸1419-12
Closed
Coordinates32.393878,130.392065

Affected districts

  • 大矢野町上おおやのまちかみ / ooyanomachikami

あなたの住所にこの漢字がありますか？

Does your address contain these kanji characters?

Check your residence card, contract, or postal mail.

On Tuesday, 28 July in Reiwa 8, a Kumamoto earthquake happened. Because of it, these social education buildings (gymnasiums, libraries and so on) are temporarily closed:

We are sorry for the trouble. Thank you for understanding.

When they open again, we will tell you.

List of temporarily closed buildings

Ooyano General Sports Park（大矢野総合スポーツ公園） (Ooyano General Gymnasium（大矢野総合体育館）)

Kamikita Gymnasium（上北体育館）

Books and History Exchange Center Ikotto（本と歴史の交流館イコット）

Ooyano Nature Rest Village Management Center（大矢野自然休養村管理センター）

Matsushima General Sports Park（松島総合運動公園）

Amura Gymnasium（阿村体育館）

Amura Second Gymnasium（阿村第2体育館）

Hiai Gymnasium（樋合体育館）

Kyoraragi Mountain Village Square Grounds and Gymnasium（教良木山村広場グラウンド・体育館）

Temporary Central Library（臨時中央図書館）

Himedo Gymnasium（姫戸体育館）

Himedo Sports Ground（姫戸運動広場）

Himedo Library（姫戸図書館）

Ryugataке Gymnasium（龍ヶ岳体育館）

Ryugataке Grounds（龍ヶ岳グラウンド）

Hiishima Gymnasium（樋島体育館）

Ryugataке Library（龍ヶ岳図書館）

Source URL

Date 2026-07-29 · Last confirmed 2026-08-07 11:45 JST · Translated at 2026-08-03 22:58 JST